Nissan Quest 2004+: Problems & Solutions
This discussion is for everyone who would like to describe Nissan Quest 2004 problems. In case of accident with injuries, car detail breakdown or flaw, any other serious problem with your car, please go to NHTSA address http://www-odi.nhtsa.dot.gov/ivoq/ and fill complaint form. This way NHTSA will request answer from manufacturer. And makers will fix problems soon, and increase quality of great, nice and new Nissan Quest 2004+.
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There may also be some rattles from the storage compartments overhead (where the LCD would normally go) where the doors rattle with a hard bump.
The driver's seat lumbar adjustment does not appear to stay in the engaged position and springs back. I can probably live with this issue as I really don't want to have them tear apart the seat for something we hardly use. The standard position has a considerable amount of lumbar.
All things considered, these are rather small items for a unit on the first delivery to our local dealers.
Has anyone experienced this?
AC on auto. Ran great for about 3 minutes then the blowers stopped. After about 2 or 3 minutes they started blowing again but only of about a 1 count. Did that 2 more times. On the 4th restart it stayed on and worked as advertised.
The display indicated everything was working fine but I was have a melt-down. It was hot and I was hotter because of the newness of the van.
Same problem the next day after work (Friday).
Hasn't done it again but it was much cooler Monday.
Naturally I couldn't duplicate the problem at the dealers as it wasn't out in the heat all day. Plan to take it in Thursday morning and have them check it in the afternoon.
Anyone else have this problem or know of any tech bulletins? HELP!!
In my case, 04' Quest SE with the Auto Climate Control: Hot-air issue first discovered for me by a friend who drives an E-Class Benz that also has auto climate control. According to him, the cold-air + hot-air mixing to correct temperature should be done internally...not cold air from top vents and hot air from lower vents...thereby achieving the mixing in the passenger compartment!!!
What I hate about this issue is that the Auto Climate Control is heating my shoe/feet (especially my right-side) and chilling my face/head (Is Nissan's Auto Climate Control designed to achieve desired tempearture by mixing on the front passengers?). At this time, I have disable the AUTO climate mode and run on A/C with temperatures set to 68 degrees F with both front-upper & front-lower vents open to get cold air at both levels. The story behind this is as below.
This is what I did.
(1) Read the manuals. Did not find much details on the specific controls that SE models comes with except general definitions. Most operation details are for S & SL models.
(2) Spend next 7 days to play with different settings to see if I can somehow figure which settings cause the annoying hot air from the front lower vents. Any/all AUTO modes except when the temperature settings (driver & passenger) are at (settable minimum of) 60 degrees F. Noted that front-lower vents will still have a slow flow (leak?/faulty parts?) of hot air when these lower vents are supposed to be closed (upper-vents only mode).
(3) Call 800 Nissan...speak to cust rep...takes my VIN and records my concern...advises me to get an inspection/repair at dealership service department.
(4) Took the problem to my dealer...demo to my salesman...salesman see my point and agree...takes me to service department & helps me with service appointment...wait for appointment day...on appointment day, technician unable to reproduce problem...I take technician for a 10 minutes ride on state highway, demo the hot air issue...once back, technician helps me seek next appointment for an "A" technician (most experienced)...comeback next appointment, leave behind my Quest SE for the day (dealership rents me a car as loaner)...1st day "A" technician investigates...see the problem...escalates with Nissan technical support...by end of 2nd day, Nissan technical support tells him that it is per design...3rd day, service department is unable to proceed further and closes case...I go back to my salesman...we both check out another brand new Quest SE...find the same problem...yes now it starts to look like design issue to me.
(5) Get home...find a hand written Nissan card asking about my climate control issue (follow up to my call in step (3) above). Wants to know the outcome of my visit to service department at my dealership. Card also has this rep's direct extension number and my file number.
To be continued...
Maxima99:
Even without climate control has wors ac system I saw. Unable to cool air from beginning in 5-10 minutes, unable to cool intake air during hot day if used with faster fan speed. Also without ac, during ride in mid cool day it's bursting warm air for 10 min from vent, after car was parked in shaded area(engine heat).
Odyssey 2003:
No any vent/AC/Climate control problems. Performs like swiss watch. If you say 69 at sunny, hot day, after 1min you will enjoy it.
It is a 225/65/16, which means that the tire is 225 millimeters wide, the sidewall height is 65% of the tread width, and the rim is 16", for a total diameter of 27.5". These specs translate into a SUV size tire, but not in this exact configuration. Apparently Nissan had Goodyear develop this size just for the Quest, in the form of Eagle LS2 tires. These are nice enough, but they are all season touring tires and won't cut it in the snow.
A possible replacement is the 215/70/16 size, but it is slightly taller (and narrower) than the 225/65/70 at about 28" in diameter. This is only about a half inch in diameter, and a quarter inch in radius (which is what matters), but I wonder what the tolerance of the various computer systems that would be affected by a tire size change might be.
Something to think about if you are buying a minivan and need snow tires immediately.
Nay
My big problem is the AM radio. There has been a loose connection to the AM antenna of some sort, causing horrible shorts & weird sounds when listening to AM. It's been at the dealer for 4 days w/o a resolution. The 1st day they said it was the radio. Ordered a new radio. When it came in, it was the wrong radio. said they would reorder. After a week, said they wouldn't reorder because they thought it was a wiring problem (my original suggestion). spent 3 days in service this time. Got it back and it worked right for about 3 weeks. problem started again. Have been waiting for over a week for an idea of what to do next. Am getting very frustrated.
Drives great though. Love the engine & transmission.
If other experience this issue please call Nissan not your dealer. Dealer will say that how it will work because they don't seem to understand the issue right. Hot air could blow for few second if it is hot outside not for 1/2 hr. That is not acceptable to me. If that is the case why the rear end vents are still blowing cool air. I guess this could be fixed by Nissan. I would expect Nissan to communicate to their service centers and give honest reply to customers.
One this we observed is if you keep your gas pedals all the way up (not down) then it seems to work fine. If you keep it down then I feel the drag. Try this and see if it works better.
I have verified this with anothers via forums like this one and with my dealer's service department.
Symptoms:
outside temp 80
inside set at 65
upper duct 60-67
lower floor duct 105-115
Solution:
A fellow Quest owner with whom I emailed had the problem fixed by Nissan. It required a new heater system which requires the dash to be removed. He says its close to 100%. All new SE's will have the fix (no idea as of when).
Dealers & Nissan Area Service Reps
The car simply too new and many have not had the problem reported. If you have the problem DO NOT let it be. Go and force your dealer to help.
My Story
My dealer's service has been great. The minute they heard of the problem they asked that we bring the car asap. They were concerned that it was a safety issue. They gave us a Yukon (hate it) to drive while they investigate. Their inital test lead them to call Nissan. They got the standard answer "that is how it works". In the mean time a second van had the same problem. Our service manager said sorry Nissan that is not good enough. He forced the area Nissan service manager to come down the next day and they did the temperature test (listed above). The area service rep is now trying to find the solution. I did mention above that Nissan does have a fix, but this area's service rep has not heard of the problem or a solution. So he is researching. I expect to have an answer soon. I'll post again.
I will call nissan and find out. They had given me a ref# few weeks ago and I was told Nissan is working on a fix.
I have the same issue with SL but even without turning on A/c if the outside temp is 80 we get hot air through the vent. The rear end seems to work fine. The a/c doesn't cool the front driver/passenger row well.
You had mentioned on the previous msg that you friend got it fixed.
Do you mind giving your friend's email to get more info on his fix?
Thanks
Lastest from Nissan.
A fix will be available in six weeks. Look for a recall some time in mid-November.
Picked up my new SE yesterday...put 120 miles on it the first day. Also, no A/C problem. Am leaving today for Florida (even MORE hot and humid). Will report on any evidence of this problem(?) when I get back on Thursday.
Oh...and about another complaint aired on this board. A few have griped that the Quest does not cool sufficiently. That is a totally subjective opinion, not a demonstrated fact. I have 3 highline Mercedes-Benz cars, in addition to this Quest (2 S-types and 1 E-type) and the Quest (a mini box-truck) can outcool any of them by a country mile.
So who's right on this issue? To each, his own... What a great vehicle!!
There is no problem in the rear vents.
I didn't remember hearing this noise when I test drove other Quest Vans.
We do not have any of the rattles that people have described. However, the car has developed a squeaking sound that comes from the overhead console. The squeaking sounds exactly like the sound that the overhead bins on an airliner make when in turbulence. I can stop the sound simply by pushing lightly with my hand on the console just in front of where the forward DVD screen is. Going to have the dealer look at it.
Our car also has the HVAC symptom that others have described. On a warm day with the a/c on, there is hot air coming out of the floor vents in the front. However, the volume of air is very low -- I wouldn't have ever noticed it if I weren't looking for it.
Other than these, the car has been fine -- currently at around 400 miles.
There is mucho wind and road noise at all highway speeds. Could be mirriors, roof rack, running boards, tires, insulation, or all of the above.
This is one of my main gripes at this point. You can't hold a decent conversation at speed. Nissan needs to work on this area.
But then again, this is my first van, so this may be a general characteristic of these refrigerators on wheels.
No problem with the A/C blowing anything other than what was requested from it. Much better climate control that either of my 3 Benzes.
Tonight, 02 Oct, same problem occurred, no interior lights; assume the same cause, i.e., a blown fuse. But what is the root cause of the problem?? Anybody else experiencing this? I shot an email query off to Nissan tonight.
And by the way, I haven't noticed the hot A/C problem but I have occasionally heard the unidentified "clunk" coming from somewhere in the rear--possibly only when the 3rd row seat is stowed in its well(?).
Yes, we brought it in to our dealer, they were unable to locate the problem. Fortunately, we had a recurrence in the neighborhood, and was able to bring it in with the radio sans volume. Of course, we are still at the "that's really weird" stage at the dealer, but at least they have witnessed it, and, thus, future customers will not have to prove they are not crazy! We do love the car, though, no rattles, heat from a/c, extremely quiet (easy conversation between first and third row seats at highway speeds). We're up to 1100 miles, made our first long trip, (4 hours each way), and still enjoyed getting back in the car. Whoops, should save my review for another discussion! Vince
While on the subject of fuses, good luck figuring out what most of them control--unless you're omniscient. The guide on the panel cover is basically gibberish.
Didn’t hear back from Nissan today. I’m assuming they spent the day pondering my problem. ;-)
I also have like a road vibration noise in the instrument panel. This mainly occurs when I start out with cold tires. But, seems like when the tires are heated it disappears.
The only other thing I have experienced is a slight vibration at 75MPH. Probably only a wheel balancing problem, I hope!
I am at about 400 miles and who knows with a few more miles these things could be history.
It's a great vehicle - I'm very pleased with it.
Are they some sort of no-cost option that Nissan generously added without asking us? If so, I'd like to know how to deactivate 'em, cause they're really annoying in a brand new car!!
For you that already own a 2004 Quest, call Nissan Consumer Affairs and file a complaint. They need to hear from us! I am doing everything I can to make people aware of this problem. I expect more than just tape....
I do get this noise a lot. I was told the same by my dealer. If you notice the position of passenger side mirror is in different angle than the driver side. May be if they can do the same angle for Drive side it might fix the issue. That means they have replace the entire mirror fixture (the black holder). Not sure if Nissan can do it.
Can anything be done about it? Has anyone contacted dealer/Nissan consumer affairs? Please post if you have done so.
I went to the dealership for rattling issue, they are not aware of the problem, they asked me to leave the van, they will tweak the door.
I will wait until Nissan issue a service bulletin for the issue so that dealership will not experiment with my vehicle.
I recommend to people to wait a bit until Nissan issues service Bulletin for these problems do not leave you car at the dealership for experiment.
Honda Odyssey had lot of problems with the doors in first couple years of production, not all but lot of people have problems with Odyssey sliding doors.
Check out 2004 Toyota Sienna problem page, you will not feel that bad then.
had followed the Technical Service Bulletins (NTB03080) to examine the problem.
But when I drove my SE yesterday with all the windows closed and A/C off, I still heard the rattling noise from the driver side slider door.
But it was less noticeable than before.
Based on the Technical Service Bulletins, I believe the dealer did find the source of the problem and Nissan knew the problem as well.
I guess all I can do is to bring my SE back to dealer next week and get the problem fix again.
Anyway, I love my SE very much but it is kind of hassle to my SE in and out the dealer for this problem.
I don't have the whistle, fuse, instrument panel rattling problems.
I do have the hot air/AC problem & after about the first week I did notice a rattling sound around the second row passenger side. It happened when going over rough roads or going around a freeway on-ramp curve. At first I thought it was the sliding door, but after checking around the area (with somebody) else driving) it turned out to be seat. I think it may have to do with not latching the second row seat firmly, after either from folding it flat or tilting the whole seat forward. No problem with the rattle since then.
Otherwise still enjoying the ride.
Are you traveling exclusively on surface streets, with all their stop and go lights? If so, that could be why your milage is so lousy.
I think your commute is the problem, more than the van. If I understand correctly, you travel 4.5 miles each way (9 miles total) with 6 stops each way. If so, you're barely warming up the engine and tranny, and you never get into the most efficient rev range or temperature for this type of engine.
Not only will your gas milage be lower, but your brakes will likely wear out sooner and you'll need more frequent oil changes to keep moisture out of the internals.
Any mechanically adept posters out there that can help Dogmom2 understand what she's up against in her mileage battle?