Can you tie new car rims/wheels to the VIN somehow?
I bought a new car and when I picked it up I noticed it didn't have floor mats, which the dealer quickly found. I also did not notice until I got home with the car that the front driver's wheel has a dent on the rim as well as a tear in the tire sidewall. I also noticed that the 3 other tires have red dots on them but oddly the front driver's wheel tire does not (this may not mean anything, I know).
I'm thinking that the wheel was switched from some other vehicle before being prepped and given to me.
Yes, I should have done a complete visual inspection of the entire inside/outside of the car on delivery but I did not. I expected that as I paid for a new car then I get all new parts. I shouldn't have to open the hood to see that the engine is there and look under the chassis to make sure the transmission is there.
When I told my sales rep at the dealer he said bring it in to service and 'we"ll make it right, as per the general manager'.
Is there any correlation to tying back the wheels/rims on a new car to the VIN somehow? I still think the driver's wheel was switched from another auto....
Thoughts?
Thanks,
Walter.
I'm thinking that the wheel was switched from some other vehicle before being prepped and given to me.
Yes, I should have done a complete visual inspection of the entire inside/outside of the car on delivery but I did not. I expected that as I paid for a new car then I get all new parts. I shouldn't have to open the hood to see that the engine is there and look under the chassis to make sure the transmission is there.
When I told my sales rep at the dealer he said bring it in to service and 'we"ll make it right, as per the general manager'.
Is there any correlation to tying back the wheels/rims on a new car to the VIN somehow? I still think the driver's wheel was switched from another auto....
Thoughts?
Thanks,
Walter.
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If you get a new wheel and matching tire, why would it matter?
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The better practice imo would have been to notify you that damage occurred (and why) and either fix the wheel and replace the tire before delivery or give you a due bill covering repair when you bring it back in.
In most states, dealers don't have to disclose repairs made to new cars prior to sale.