It looks like you're new here. If you want to get involved, click one of these buttons!
How has COVID-19 impacted your car shopping? Click here
to help us help drivers like you with a 5-min questionnaire.
What do I do if dealership overfilled my engine with 2.5 extra quarts of oil?
So about a year ago, I had my chevy cruze serviced. I just took it in for a regular oil change. As I was leaving, my car stalled out on me in the middle of a busy state rd. my car puttered back to the dealership and I let them know what happened. They seem puzzled and said someone may have not tightened something correctly. I waited another 45 min and they came to get me, and they stated something was not tightened all the way. I went to leave again and needless to say it happened again. so I took it back and they said they would drive it. 30 minutes later they came back and they said it wasn't replicating and sent me on my way. I got half way home and it stalled out again. I had to the car back and they sent me home in a loaner car. they had my car for almost 2 weeks. What had happened was someone over filled my engine with 2.5 extra quarts of oil. I was in shick. I talked to service manager who basically made an excuse for the technicians and offered me a free oil change the next time (I already had free 2 years of maintenance that came with the brand new veh purchase). So, I wasn't too happy.
Fast forward to this past fall. My car lost power and my engine light came on flashing. I took it in and they had told me that my turbo completely went out and they replaced it with a brand new turbo and they had to replace the catalytic converter. My question is, do you think they permanently caused long term damage to my engine? they did $6k of work with the turbo and i have 20,000 more miles until my warranty is up. I don't want to be dealing with issues due to negligence on the dealerships part. Thanks in advance for any input and feedback.