Internet Sales Departments

GSDGuy

We've been leasing two Honda's every three years for the past 30 years. This year its become odd. Usually, I email some local dealers' internet sales department, providing info on the expiring leases and the two autos for the next lease. I ask for the capitalization, money factor, incentives, etc. Usually I'll get information back. Now, at a couple of my local dealers' internet sales department, I was told that there was no email address for this; i.e. their internet sales department has no email address. Rather, they have a "contact" page and they would "call" me. So, I tried emailing the internet sales department manager at a few local dealers, using their published email address. Got no reply. Now, I know that the dealers know that I'm looking to see who has the best deal; but, to just ignore the inquiry is really odd to me.

Does anyone have any idea what is going on here?

kyfdx

Yeah.. those dealers don't have any interest in providing info by e-mail. They've likely found that their average profit margin and labor time is better spent on old school car sales.

I'd ignore those dealers, just like they ignore you.