Need help on vehicle damaged in dealer transit

LingranLingran Posts: 4
edited January 2020 in Mercedes-Benz
I signed a lease on 2020 Mercedes GLC 300 AWD on Monday this week. Dealer told me I could get my car this Saturday. I just got a call from dealer said that my car got into an accident during transit and got totaled. He tried to find another one that has the similar packages, otherwise he will give me a refund.

Any suggestions about what should I do during this situation?

Thanks a lot!

Comments

  • kyfdxkyfdx Posts: 185,442
    Lingran said:

    I signed a lease on 2020 Mercedes GLC 300 AWD on Monday this week. Dealer told me I could get my car this Saturday. I just got a call from dealer said that my car got into an accident during transit and got totaled. He tried to find another one that has the similar packages, otherwise he will give me a refund.

    Any suggestions about what should I do during this situation?

    Thanks a lot!

    Let him find another one, or get your money back. If you don't want this dealer to find you another vehicle, then tell them that and ask for a refund, now.

    Did you get a good deal? Be sure to come back and share!

    Edmunds Moderator

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