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Comments
have a good one steve
I have run into several folks that have vibrating Chevy's, just asking about it in gas stations, etc. They all think they are alone and most told me they though they just had cheap General/Goodyear tires. From this conference we know different, and are more motivated to follow through with buybacks. I've been posting here for a year, and the problem was a year old then. It isn't fixed yet on those bad trucks, and I don't think they'll ever fix it. Despite what they tell you, I believe they know what the problem is. It's obvious they think at least part of it is because of the frame, from the new bracing evident on the 2001 models. They can't possibly be stupid enough that after 2 years, they don't know what the problem is. They just don't want to fix it due to the bean counters. They're willing to fix the strange bounciness in the steering, because you could say it is dangerous, but your vibrations??? no way. Even though you may have bought the truck after 18 months of it's initial release, you are Beta testing the truck, and the problems won't be fixed till you upgrade to at least the 2001 version. They're just not going to spend much time or money fixing the old problems. That's why mine is going back, and I'm buying a Ford truck. I'm fed up with General Motors and how they've treated all of us. Is Ford any better, who knows, they certainly have some tire problems with Firestone, but maybe the truck won't have the long laundry list of problems these Chevy's have.
BTW, I need a new car also, (need to replace my current Buick) and narrowed my choice down to a Merc Grand Marquis (after ruling out all GM cars because of their lack of ethics on our truck problems). That's about 50 grand of my money GM will not be getting. Will it make a difference to them. Nope, not a bit.
Shaft me once, shame on you.
Shaft me twice, shame on me (for allowing you to do it a second time).
Dean
Keno
Keno
I can believe it's normal for a GM truck to vibrate! LOL!!! Low quality junk!
All I see on GMs lots are used Shakerados that somebody dumped off only to buy another problem in different GM truck! Keep it up GM! You are great for Ford's sales!!
Continuing, what has edmunds done in their evaluation that I as a consumer should give their evaluation a second thought? You state that edmunds has done a credible job. How? You state that it would be hard to dispute their opinions/findings. Opinions are just that, opinions and will always be subject to criticism. Findings? Exactly what findings would be hard to dispute? Their evaluation would not sway anyone who owns another brand that they are happy with to ford. Nor does their evaluation have any convincing evidence to support ford as their #1 choice. One last thing, please explain to me what "I read a lot of car/truck mags and most of the consumer stuff too" have anything to do with "Edmunds does a credible job on their tests" as I see no relevance between the two. The problem with any "evaluation" is that objective "data" is mixed in with subjective "opinion" of the authors rendering the evaluation useless.
I look forward to your response....
Good luck on this one now!!
Clay
http://agmlemon.freeservers.com/Buyback.html
The dealer did not give me a copy of the form where they have to sign off that the truck IS repaired. It sure was a comical situation. The girl doing the paper work asked what do I say. My salesperson says, "If we could have fixed it GM wouldn't be buying it back". They didn't finish that form in front of me. I'll bet it never goes in the shop, they sign off that it is repaired, and it gets trucked to auction...GM will have covered their butt again.
Clay
gm_lemon@bigfoot.com
Basically here was their offer in round numbers. Bill of sale said truck cost 30K, said my trade in was 10K. Chevy said I actually paid 26K since they arbitrarily assigned a "over allowance" of 4K because they said the tradein was only worth 6K even though none of this was on the bill of sale. They took off the mileage charge(miles at BBB filing time devided by 100000)times cost of truck. They refunded back the local city and county taxes to me although not the state. They said I had to try to get the state taxes back myself. They added the aftermarket items at full price and I had to send them the original receipts.
Things to watch out for - Make sure you are comfortable about the tradein value of your old vehicle. If it isn't listed on any docs you got when you bought the new truck, they will assign a value arbitrarily.
Make sure they take the mileage off of the correct vehicle cost. In this case, they shouldn't use 30K, they should use 30K minus the over allowance (26K).
Be sure to include any aftermarket items on the BBB filing (or add them ASAP). You will need the original receipts.
Took about 6 weeks after they agreed to buy back -did not go to BBB arbitration.
Worst thing you can do is to wait too long to invoke the BBB claim.
Is that because of the mileage? My '00 Silverado had 2200 miles on the date of arbitration. That was more than three weeks ago, I'm still waiting for BBB to send a technical expert to drive my truck. Looks like foot dragging is contagious.
If the service mgr and the regional service rep agree the truck cannot be fixed, they can OK the chevy buyback. If they stall, you have to do the BBB BS.
I make the point of "credible job" due to years of reading these reports. I guess you don't think much of their testing, but most of these tests involve a lot of expense and generally report true results of that testing. Maybe other people should do a little more research - these problems with the GM trucks are well known, not just on the internet, but also well-published in magazines. Sounds like recently that GM has managed to squirm in a new reinforced chassis to this design without actually recalling all of those trucks that need the new, better supported frames.
I read message boards other than regarding my Ford truck just to stay in touch - I am not brand loyal and shop around and like to be informed.
I have eight days from the date of the letter to comment on the findings, at which time my comments and the expert's report will be sent to the arbitrator. Right now all I can think of to comment on is that when the truck was test driven, the expert was only gone about 25 minutes and only drove it for eleven miles. If I was to drive the truck for only eleven miles I guess I would call the vibration "slight" too.
Bottom line edmund’s evaluation did not shed anything new on the subject of trucks that most of us here didn’t know. The fact that they even bothered to do it surprised me. It would have been better to have waited and compared the new HD from GM with the ford and dodge. At least they would be providing welcomed information. Info on ½ tons is old as every magazine and their affiliate has done one and no overwhelming winner in any of them. It was just another “so what”.
I have not read, to date, anything about the vibration problems with the GMT800 in any magazine. If you have, please post the info here, as I would be very interested to read about it.
Online is a little different than print, but they are subject to some of the same pressures as magazine writers and publishers. Hopefully we will see a trend towards more interesting and real personal opinions on the bad aspects of vehicles. Edmunds does a great job with the message boards so owners can fill in the blanks that the reviewers leave out.
back to he arbitrator for a decision. It's been more than ten weeks since I opened the case with the BBB.
After reading about the losses here that some are taking on trades I decided that I will not trade or take a loss. Plan on going to court and waiting the 18 months to get back the full purchase price.
When you accept, the central chevy person who made you the offer faxes the offer to you, you sign and return. They will mail the check to the dealer within 10 days. Dealer service mgr will call you and you have 5 days to turn truck in. Dealer will inspect truck for damage beyond normal wear and tear, and if it's OK, will give you the check.
On the contract chevy gives you , there will probably be some time period and a mileage cap on the mileage on your current truck. Make sure it is adequate. Also, I have read that if your new truck has additional cost options on it, you will be charged the difference as it appears on the window sticker. If you were buying the truck outright for the first time, those prices for options are kinda negotiable, at least you wouldn't be paying sticker price for them. Example, if the 5.3 engine upgrade lists for $1500 and the invoice price is $1300 on that option, chevy would charge you the $1500 when you figure the difference in your old and new trucks.
I think they will take the sticker on your old truck, sticker on the new truck and subtract. They they would figure in the usage charge. You will probably be charged for the additional taxes on the difference (gotta feed those money hungry Democrats). My $.02