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Ford F-Series Tires and Wheels
danielaudet
Member Posts: 4
in Ford
Continental tires coming out on some of the new F-series trucks and Expeditions are defective and the dealerships are un-willing to switch brands.I am going through it now on an F-350 I bought last week. Ford knows there is a serious problem on the manufacturing end with Continental tires and yet again with bad tire brands they are un-willing to do the right thing. It's not just me.The news will soon break this story. Their own people told me how bad it is.
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Defective tires are covered under warranty. I have run accross defective Conti's on an Expedition and they were replaced, no problem.
What is a problem is tracing the vibration back to the tires. Some dealers may just be realizing that this is a problem.
There should be no reason to have to switch brands. If you get a replacement set of tires that are fine, then the tires are fine. Get on with your life.
Mark.
If you have a dealer replacing your defective tires and they don't ROADTEST the vehicle, the problem is your dealer!
Mark.
(bought from this dealership and one other location here in florida) and been happy with them, no one expects perfection At this point I don't know what to do, I am price shopping tires, rims and rotor work I guess I will have to pay for it myself, I really would LOVE to get on with my life
My gut reaction is that if a particular component has been changed more than once, then the problem is probably not that component. So what about the rims? Have those been changed? If not, that is an obvious place to look.
From your post, it's plain that the dealer has a Hunter GSP9700. That should allow him to screen tires to the point where the tires (and rims) are no longer suspect. But a lot of folks who have the GSP9700's don't know how to diagnose a rim properly, so the rims still can't be eliminated as a source. And, of course, someone who doesn't know how to use the GSP9700 properly is going to think he has eliminated the rims and the fact that you are on your third set of tires seems to contradict this.
It's also possible that there is something else that could be vibrating. You've mentioned rotors and that it also an obvious thing to change - if they haven't already.
One of the tricks of the trade is to find a vehicle that isn't vibrating and swap the tires and rims with one that is vibrating. This would absolutely eliminate or confirm that it is the rim and tire. --Unless both vehicles don't vibrate after the swap (which would be great!) or they now both vibrate (that would also mean it is something other than tires and rims).
I strongly suspect that the dealer doesn't have the resources to properly deal with this and continues to return to what he is familiar with - changing tires. I suggest you contact the Ford district service manager and discuss your problem with him. He has a lot more latitude and resources than the dealer has.
I think what Mark was reacting to was the way in which you started a new topic with some pretty loaded words and then didn't supply much in the way of facts so that we could begin to understand what was going on.
I understand your frustration, but let's face it - you have a vibration. It's not like the wheels were falling off!! Vibrations are annoying, but not scandalous.
But let me take some of the info you posted and give you some insight into what may be going on:
".....the mechanic came out visibly frustrated and tired talking about "indexing" ,then weight balancing, numerous times after test runs in the truck.......The buck seemed to stop with the general manager, the service man. and the parts man. To my knowledge they were making the call to "change" the tires until suitable ones were found, that has yet to happen........"
I think that says it all. They don't know what the problem is. They've gotten good values on the GSP9700, and the truck still vibrates and they are frustrated. That means it isn't the tires or the rims - it's something in the truck and the dealer doesn't have a clue what it is.
Now looking back, don't you think your posting was a little over the top?
I've got the same problem; got a 2004 FX4 Crew Cab w/29K on it. Vibration has been with me since day one. Fought with several dealers in NJ, finally one replaced all tires, and put a "dampner" on the truck. Still have a small vibration, but think a 40K truck should have no vibration. Stationed in ohio now, had it balanced last oil change. The guy road forced it, but said one of the tires was a "25", the maximum, so he put it on the RR. I think they're Goodyears. What do you think? Have they had problems with the goodyears as well?
Thanks
Sorry it took me so long to respond - holidays and all!
Like Daniel, I don't think your problem is tires either. "25" is a fairly decent number, and shouldn't cause a problem on a truck.
kcram - Pickups Host
SRay
Thanks
First, 4X4's need to identical tires in all wheel positions. Identical means same size, make, model, and state of wear. To do otherwise is to risk damage to your drivetrain - very expensive.
Second, "P" type tires are NOT acceptable replacements for "LT" type tires. You should discontinue doing business with anyone who would make this mistake.
You need to take care of this right away. Not in a couple of weeks - NOW!
Harmon0406, in the case of your F-350, those P-tires are overloaded and will overheat very quickly, putting you at serious risk for a front tire blowout.
When in doubt, check the sticker on the door jamb for the correct size - including weight class and load rating.
kcram - Pickups/Wagons Host