Hyundai Online Shop Manuals Access
Here's the HMAService URL for those wishing to access the online Hyundai shop manuals. It finally occurred to me to post an easily accessible reference to avoid the nuisance of repeatedly posting it in individual responses. You'll need Adobe Reader or Adobe Acrobat and also register a password (free) for access. If you have trouble displaying the graphics, you'll need to download several Adobe plug-ins (accessible on site under, "Site Requirements").
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Thanks for posting this.
Between the two, though, there is a pretty good guide to finding whatever you need.
Thru the manuals can you determine if the 06 and 07 Azera's use the same radio head and wire harness?
I checked, and the connectors are the same for both years. The only difference is that it appears XM is available on 07 audio head units (but not on 06).
If that is the case, the 07 head is in fact different from the 06 head.
Maybe that is why changing the steering wheel remote switch, still does not give the 06 all of the functions of the 07, such as presets, etc.
The 07 Azera sales brochure does not indicate XM as a feature of the audio system.
link title
According to Hyundai Consumer Affairs today, 11-28-06, XM radio is not yet available on the 2007 Azera. The local dealer says that there is an accessory catalogue that lists Ipod Adapter, and XM update, but the corporate office seems to know nothing about these accessories.
As the local dealer has not received any 2007 models, they could not provide any first hand information.
One would think that the Hyundai Consumer Affairs department would know what features they have in their own cars.
Yes. This thread is about accessing information in the Online Manual (WebTech). I got the information from WebTech. I've provided a couple links that explain how to do this. Why don't you check it out for yourself?
Brochures are great and all, but they are not the subject of this thread.
Get a WebTech logon ID, then go to Service Information > Azera > 6 - 2006 > SHOP > Body Electrical System > Audio System > SPECIFICATION. The options listed are:
AM/FM/CD/MP3 (M445)
AM/FM/Cassette/CD/MP3 (M455)
AM/FM/Cassette/6CDC/MP3 (M465)
Then go to the same point in the 2007 Azera information. The options listed are:
AM/FM/XM/CD/MP3 (M445)
AM/FM/XM/CD/MP3 (M445S)
AM/FM/Cassette/CD/MP3 (M455)
AM/FM/CD/MP3 (M455S)
AM/FM/Cassette/6CDC/MP3 (M465)
AM/FM/XM/6CDC/MP3 (M465S)
I was reporting about a live conversation that I had with a rep. of Hyundai Consumer Affairs. His name is Matt.
This might be a better thread to discuss that.
I don't know the particulars as mine was an 03 however it was a known issue. I would look under the TSB tab once you log in and enter your info.
Just to keep this somewhat on topic I will mention that KIA also has a similar tech site at http://www.kiatechinfo.com/ It is very interesting to compare the vehicles that share common issues/components between companies.
My point is that the manuals and brochures are not always correct for US delivered models.
You are right.
Not only does the company not communicate well with with its' customers. but the several dealers I have spoken with have all complained about the lack of technical support they have received. A perfect example is that most dealers have not yet received their computer updates to include 07 models and parts
As for communication regarding technical issues, my Elantra threw a code that the dealer claimed they had never seen before. They went through the troubleshooting flow chart step by step (I know because they gave me regular updates and I was able to follow along in WebTech). When they got to the end and the problem wasn't solved, they contacted the Hyundai tech support line and eventually they solved the problem.
Maybe my experience isn't typical, but I felt the dealer did everything by the book and when the book wasn't good enough, Hyundai came through to solve the problem.
Consider yourself lucky!
I have received no help from Hyundao corporate in the 11 months that I have owned my Azera.
Today I called them to attempt to find a part used on the Hyundai Grandeur, the Korean and Australian version of the Azera. Not only did they not know where to get the part from a Hyundai US parts distribution center, but they could not direct me to Hyundai International.
The rep. suggested that I attempt to find a retailer in Australia.
Talk about the right hand not knowing what the left is doing.
Thanks for the advice, but I was able to modify my lamps enough to eliminate the need for the part.
By the way, I was at the BMW dealer yesterday, and they are able to access the EURO parts site at their parts department.
They are also able to order parts from those "non US' sites.
Yet, another brilliant posting.
I was under the assumption that the purpose of these forums is to pass along information as well as thoughts and feelings about the particular vehicle as well as the comparison to other brands.
Why so hostile?
You took my comment as hostile, but I took the previous comment the same way, as it you're trying to imply Hyundai dealers are less than adequate for not going to the ends of the earth for parts not normally sold in the U.S.
Let's try it a little more diplomatically, then:
Hyundai is an economy car dealer. BMW is a luxury car dealer. I think it is a little unfair to compare the two in this area. I can see why BMW dealers would offer this service, since it is not uncommon for someone to buy a Euro-spec BMW and ship it the U.S. I would say that if this ever happens with a Hyundai, it is an extremely rare event. As such, there is virtually no demand for Hyundai to make their worldwide parts available to the U.S. market. That would entail quite a bit of expense to even set up the mechanisms to do it, and since Hyundai is more about economy than prestige, there is no real incentive for them to do it.
The peace pipe is lit.
I have no problem with the local dealers. All that I have spoken with have expressed the same frustration as many owners.
Hyundai made the decison to play with the big boys when they entered the near luxury market with the Azera,
Hyudai is a hugh conglomerate, larger than most other automobile manufacturers. I'm certain that they have the technical ability to update local dealers computer software to supply them with necessary information. Not only non US parts.
My local dealer still has not been updated with any Azera 07 parts.
Therefore if you were to bring in you out of state purchaced car, that came with a natonwide warranty, they would have extreme difficulty in making a repair.
Remember that BMW started in the US with a very inexpensive, even at the time, model.
As for the 07 parts list.... they should have access to parts for the cars they sell; sounds like someone's behind the curve there.
Toyota does not offer HiLux parts at the local dealer, nor do they offer European Corolla parts.
Honda does not offer non-US parts.
Nissan does not offer non-US parts.
It is a bit ridiculous to expect a manufacturer to offer parts for vehicles not sold in that market.
Regarding the unavailability of updated parts catalog, it is not unusual for a delay between the start of a new model year and or the introduction of a new model and the updating of systems and materials for parts. This in not unique to Hyundai.
It does not prevent a mechanic or dealer from obtaining parts. I believe nearly all dealers have telephones and computers systems that allow them to contact manufacturer technical support and parts centers.
AS far as your first point, I know for fact that Honda offers a toll free phone number to Honda Europe and Honda Japan, each of which will supply you with information about non US models. I have no knowledge about the others that you reference.
With regard to your second position, it is my belief that almost 3 months after the introduction and sales of a new year model, EVERY service department in the country should have all available technical information about the models.
I agree that if the service department tries hard enough, that they might eventually find the needed information. They may, or may not be willing to make the effort.
The company should make this information available to ALL dealers the day the first car is delivered to a customer.
That car was engineered and built way before that delivery date.
Apparently, your expectations are lower than mine.
Until they receive a computer update, the dealers parts department will not know if the part numbers are the same for 06 and 07.
A perfect example is a 94 Q45 that I had. I needed a water pump replacement. That year and model used 3 different water pumps. All looked similar, but were not interchangeable.
After building the 07 for many months, they should even know the radio information.
I guess that if you keep your expectations low enough, you will never be disappointed
alt.autos.hyundai newsgroup as well, and direct the question to "hyundaitech". He's been a Hyundai technician for a number of years and is extremely knowledgeable and helpful. And his answers are always right on. Just a thought.
My 2 cents on non-U.S. models and parts availability for them. U.S. spec cars typically have standards for emissions..safety..lighting etc. etc. that may be significantly different than those used in other markets. Therefore if you somehow import that "widget" from a middle eastern spec. car and install it on yours THEN either have an accident or experience driveability problems or some other type of failure who are you going to complain to??? Why Hyundai of course. So, from a liability standpoint at the very least they (Hyundai) understandably don't want to get caught up in that mess..
You can't get mad at the dealer for reporting what the Hyundai training says (i.e., refers to "both" remotes).
We have a 2006 Santa Fe. Monsoon stereo system. Problem is my 4 year old daughter used the CD player as a piggy bank. Yes, my bad. I am sure this will not be "covered by the warranty. Not that i want to ever go to the dealerships repair shop ever again. Yes there is a huge gripe there!
Anyway. Is there a way to get the CD/radio unit out of the dash and then remove the change from the component? Or should I just go and buy a new unit and install it? I cant use the cd player at all. It plays a few songs then basically grooves the disk to non readability.
BTW - she has also now used the steering wheel as a bank. Got coins in to the wheel where the air bag is.
TIA- although I think I already know the answer
I note that there's at least one other available on eBay, under "2006 Hyundai Azera OEM Workshop Service Manual CD"... :shades:
"The page cannot be displayed".
Is the manual still available or has Hyundai blocked it?