Audi A4 Reliability
Just wanted to share my frustrations with the quality and reliability of Audi A4 1.5T Quattro which I bought in 2000. The car is 60000 miles and I am ready it call it quits. Here is why.
From the driving perspective I love the car, it has tremedous pick up and very nice handling. Unfortunately, the maintenace cost and time wasted at the dealer is killing me :sick:
When I bought my 1.8T AWD, dealer insisted it would last over 100k with no problem. As soon as mine went off the warranty it several major failures: headlight switch (common in all Audi's), tensioner gasket (huge oil leak demanding entire engine disassembly), instrument panel (dead horizontal lines), and 2 secondary air pump failures. Not to mention the quarterly visits to the dealer while the car was still before 30k to fix Check Engine light (leaking hoses). A few times, the light came back on as soon as I left dealer's premises....
Driving this A4 was lots of fun but I can't deal with thousands of dollars in repairs and repeat visits to the $120-an-hour labor dealer who is always ready and very eager to rip you off.
The dealer (Jack Daniels Audi) had replaced the SAP once already - two years ago. Now it failed again but this time the combi valve also needs changing. Dealer will not assume responsibility because it is past 12 months repair warranty. Of course they will not exercise a possibility they the misdiagnosed the original problem from the getgo ... unqualified technicians on dealer premises - who could have conceived such an outrageous idea??
I tried escalating the failures and asking for some help and undestanding but Audi USA seems not willing to stand by their product. Actually, they would rather stand by the dealer who tried cheating me out of $650 by attempting to charge a separate labor for SAP and combi valve. :mad:
If anyone is thinking about buying one, do it at your own risk knowing the car is most likely not going to last beyond the warranty expiration.
My sister owned a 2003 Jetta 1.8T (same engine as my A4's) which turned out to be a lemon. Personally, this is my last German car - or at least the last bearing VW touch on it! Once I get rid of mine, I will be a happy camper again :shades:
From the driving perspective I love the car, it has tremedous pick up and very nice handling. Unfortunately, the maintenace cost and time wasted at the dealer is killing me :sick:
When I bought my 1.8T AWD, dealer insisted it would last over 100k with no problem. As soon as mine went off the warranty it several major failures: headlight switch (common in all Audi's), tensioner gasket (huge oil leak demanding entire engine disassembly), instrument panel (dead horizontal lines), and 2 secondary air pump failures. Not to mention the quarterly visits to the dealer while the car was still before 30k to fix Check Engine light (leaking hoses). A few times, the light came back on as soon as I left dealer's premises....

The dealer (Jack Daniels Audi) had replaced the SAP once already - two years ago. Now it failed again but this time the combi valve also needs changing. Dealer will not assume responsibility because it is past 12 months repair warranty. Of course they will not exercise a possibility they the misdiagnosed the original problem from the getgo ... unqualified technicians on dealer premises - who could have conceived such an outrageous idea??
I tried escalating the failures and asking for some help and undestanding but Audi USA seems not willing to stand by their product. Actually, they would rather stand by the dealer who tried cheating me out of $650 by attempting to charge a separate labor for SAP and combi valve. :mad:
If anyone is thinking about buying one, do it at your own risk knowing the car is most likely not going to last beyond the warranty expiration.
My sister owned a 2003 Jetta 1.8T (same engine as my A4's) which turned out to be a lemon. Personally, this is my last German car - or at least the last bearing VW touch on it! Once I get rid of mine, I will be a happy camper again :shades:
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True, the Audi car handles great, has tremendous pick up and is generally fun to drive but they fall apart and are crap after an average of 40k miles. :sick: So if you are one of those "plenty of satisfied customers - read "3 year 12k miles per year lessee's" then yes you may be plenty happy because you have not reach the tipping point yet.
I dare you to purchase the car when it comes off your lease and deal with it without a supplemental warranty from then on. Let's have a chat on the same topic when your Audi reaches 70-80k miles and check if you still maintain the same position on Audi's quality and reliability...I am willing to bet that you will be as disgruntled as I had been until my 2004 Audi got traded in a week ago..
If anyone has had their Audi A4 for 60K+ miles, please post your experiences. Is it still smooth sailing, or have you had to take out loans to keep the car rolling?
I get it thoroughly checked every 10,000 miles and stay on top of the maintenance. I am thinking of a newer vehicle, perhaps an A6 2003/4, because we have a growing family.
I completely agree with fkuciapa's perspective on driving the car. The ride and interior comfort please me to this day. The engine is 100% reliable, smooth and fuel efficient, and the AT is simply the smoothest and most intelligent shifting of any car I've owned. Automatic climate control, other than not allowing recirculation when outside temp is near freezing, is near perfect.
Now, the total ownership experience. Within the warranty period, no problems except a front-end suspension repair that was a common defect in the model year and the defective part was replaced without any hassle. Just after warranty, while checking the vehicle, noticed the coolant in the reservoir had turned to a brown sludge. Seems that someone had mixed incompatible coolant types, and of course, since I had the car maintained at Audi dealerships across the country, no one would take responsibility. In the end, Audi USA covered a new coolant reservoir ($120) and that was it. I paid for the chemical flush, new coolant, and sure enough, within about 10K miles I needed to replace a leaking water pump, and in another 10K I had to replace the radiator. I should note, that during this I needed to purchase some extra coolant, and another Audi dealership maintenance department sold me the wrong type!
Around the same time as the radiator leak, the cruise control started going intermittently, and within 15k was completely inop. Around 90K the gas gauge lost its accuracy, reaching empty at 1/2 tank (now rely on trip odometer and fuel light). Add to this more expected repairs: engine light due to leaking fuel tank vent tube, tie-rod replacement, a couple of post-warranty brake jobs at approx. $900 (aggressive brakes are nice, but these typically eat rotors and generate a lot of dust), and a couple of front axle replacements (one under warranty) because of cracked CV grease boots, and finally I should mention I had the timing belt replaced during the water pump replacement.
Anyways, that's the full story. Total ownership experience seemed to match something out of 1970's - early '80s Detroit. But in all fairness, the strong points of the car are strong enough to make me somewhat consider buying another, but I definitely have to plan on replacing it at the end of the warranty period. Difficult to do if you like taking care of a machine and owning it for a long time.
Also have a 2002 A4 with 60k miles, the only major service has been a brake job.
Highly recommend the car, and will buy again.
I love having an all-wheel drive sedan, but this car isn't worth the time and problems. I've had other German cars (Mercedes most often) and always had great service with them.
My advice is DON'T BUY AN AUDI!!!"
How can you have an "honest opinion" about a vehicle (whatever make) without considering dealer service and responsiveness as a principal component of the evaluation that leads up to your opinion?
You say: "If you keep getting a check engine light and the car runs fine, its a gas cap sensor!!!" I have to strongly disagree. It could be that, but there are other possible causes, and the dealer would have to be a real idiot-shop not to try replacing the cap from another A4 in stock to see what happens while crlver's A4 was there for 21 days.
Why did you buy your Audi (assuming you have one)- did someone tell you it's cool, or is there some other reason? Just curious - you sound so sure of all your opinions I'd like to understand how a person like you decides on a car.
Do they break down alot, and are they expensive to fix?
Please help!
FWIW, if it has the 1.8T and unless it was meticulously maintained with frequent oil changes of synthetic oil meeting at least the VW 502.00 oil spec, that little beastie is probably a bit sludged. The 2.8 seems to be far less susceptible to sludging, even when it hasn't been cared for as well as it should have been.
Best Regards,
Shipo
During the first 3 years, I only had the following issues: bad keychain remote, noisy climate control, bad antenna connection. Once the warranty ran out, all kinds of things started to go: driver's side airbag ($850), driver's side window ($500), engine seals, drivetrain seals, transmission seals, differential seals ($1500), then the throttle body, o2 sensor ($400), more seals ($900), Instrument Cluster ($900), rear control arms ($500), all 4 fuel injectors ($1000), etc.
I fortunately had an extended warranty, which has alread paid more than $9000 in repairs. This car is not a lemon, it just shows the terrible parts durability in volkswagen and audi cars.
In contrast, our 6 year old subaru legacy has never had a single repair. Stay away from audi unless you lease it.
To give example, 1.8T engine is just a plain piece of junk and everybody knows it - if you are unsure then read up on their problem with oil - sludge accumulation. Electrical system is not much better and god damn "Check Engine Light" seems to be coming on every month requiring a trip to the dealer.
Audi Dealers in NJ stink. Example : Jack Daniels or Princeton Audi. They are a bunch of thieves trying to rip you off doubling their labor rates every year. Jack Daniels charged over $120 an hour in May of 2006 deliberately misquoting the necessary work and not willing to stand by repairs they made themselves a year earlier.
AudiUSA is not much better. Not willing to stand by it's own products and disregarding all customer complaints asking to purchase a new Audi vehicle in the next 6 months in order to be refunded the cost of the most recent bunch of repairs. "We understand your concerns but unable to anything. We stand by our Audi dealers" - they say. This is not just my experience - read what others have to say about this.
Extended warranty - yeah right. What I was offered was not even a manufacturer policy but rather something like a third party insurance policy that was so complicated I needed a lawyer to read it and explain it to me in plain English. I suspect that at the end of the day whatever I needed to be repaired would not be covered under this policy because of this or that paragraph.
The truth of the matter is that Audi is a very expensive car definitely not your economy line. As such, it is expected to be somewhat reliable than any car you can get for 15k-20k less. IT ISN'T.
No other car can probably match Audi's ride quality but even this short lived pleasure cannot make up the fact that you have to be at the dealer shop almost as frequently as you do grocery shopping.
AUDI and VW (they all share components) is ABSOLUTELY 100% HORRIBLE UNRELIABLE CARS not worth your money. Strongly recommended to stay away and consider ACURA or LEXUS instead. :sick: :lemon:
Unless you have a bag of cash and are willing to spent your precious time eating donuts at your local Audi dealer STAY AWAY from Audi - SELL SELL while there are still buyers thinking that this car is worth any money at all.
I did, just in time last year - 2000 A4 1.8T - 67,000 miles - got $5,000.00 for it from an Acura dealer. It's rediculous amount but better than nothing - covered my downpayment on Acura which has not given me a single problem for over 12 months. :P :shades:
There is a reason why the asking price is so attractive....you or your daughter will have to shell out much more in repairs very soon if you buy it...
Repairs are VERY expensive too - Audi dealers charge over $140 an hour in my area. Parts seem to be somewhat expensive as well.
Used Honda's are great and reasonably priced - reliable and nice - capable of handling 140,000 of milage without issues.
Good luck!
All I am saying is people who get burned are the ones who complain, and loudly. I know I would; however, I would rather look at empirical evidence than get scared by rantings on a message board. No offense.
Have any of you heard this before? and for those of you that are 3.0 or 3.2 owners, have you have a good experience with your car aside from the regular maintance?
R :confuse:
Even consumer reports which is usually hard on German cars and Audi now recommends the newer A4 2.0T. Audi is having record sales and profits in the US market in 2007. They wouldn't be selling all these cars if they were junk.
Stay away from older 01 on down used Audis, and be selective about used 02-04's as well.
full-synthetic oil changes every 6 months or 10K miles (Mobil 1 or BMW oil)
brakes (both front and back) BOTH pads & rotors replaced or you will have to do it.
Coolant flushed at least once
Brake oil flushed/replaced at least once (for a few extra $ this can be done during a brake pad replacement job).
New battery (make sure it is a more-expensive sealed type)
and ask if the fuel pump has been replaced (it goes about 100 - 120K, mine went right at 100K) as it vibrates loudly under the passenger seating area (the pump is attached to the fuel tank!).
Good luck - James
Lease/Purchase the car but DON'T keep it for longer than 2 years.
It's goes downhill from there. Better safe than sorry!
My 2000 1.8T required mothly visits to the dealer from the beginning and it went downhill from 45k.
If I were you, I would not by this. It is tempting for a reason.....
This engine is like a box of chocolates - you never know what you are going to get.
Without extended warranty this purchase is a russian rullette.
I agree that for a luxury brand it is rediculous that neither the dealer nor the company will stand behind the car. Once they have your money you are on your own, or until you come to your senses and get rid of the car :P :lemon:
Seals can dry up and crack. Buying a "cherry" with that low of a miles is hit and miss as well as one w/ 80k miles.
Spend a couple hundred $$ and let your Audi dealer check it out. they'll let you know if it needs anything.
I've learned a lot from reading about other peoples experience, but it helps to remember that these listserves tend to draw either very happy people or very angry ones.
For overall reliability, better to look at something at least half-way scientific like consumer reports.
I suspect what you'll find is that audi requires more maintenance and is less reliable than something like...say, a honda civic. Buy a honda and it will run and run. A lot cheaper too. I submit that for many of us, style is just as important. And we're willing to pay for it.
I could think of several models of Acura that are much better looking than Audi A4 and by far much more reliable.
I'd invite you back to this forum in about 3-4 years when:
- you will have spent half of that time driving a loaner from your neighborhood Audi dealer
- you will spent another Audi A4 worth on repairing your own
- you will be having vivid dreams about your stylish car's Check Engine Light coming on
- you will have used all of your days off at work eating donuts and sipping coffee at your local Audi dealer reading the most recent copy of consumer reports trying to figure out why you are having all these issues if they recommend the card and if this car is really worth all that aggrevation
I am sure by that time you will find this forum even funnier, but then again, as you say - if you go, why not go in style....
Cheers and have fun! Take this with a grain of salt and humor :-)