Edmunds Members - Cars and Conversations

driver100

oldfarmer50 said:

I
So just to be safe, I call them this morning (Friday) to check and after another round of no returned calls finally get told that they accidentally did the recall work on ANOTHER 2019 Kia Soul instead of mine and it might not be ready until next Tuesday. If I had wasted the trip down to the dealer before checking I would have gone ballistic.

I have very little experience using dealers for service but have any of you guys experienced this kind of incompetence and poor customer service?

I find that hard to believe, they should check Serial numbers pretty carefully before doing warranty work, if they want to be paid by the manufacturer. Don't they keep the key with the work order?

imidazol97

Even my lowly Chev store hangs a number tag on rear view mirror, and
that matches the paper tag on the key that's clipped to the work order.

I think the store is lying.

Michaell

ab348 said:

stickguy said:

This is why I don’t mess with wiring. As far as I go with household electric is replacing fixtures when I can direct swap existing wires from old to new. As I will be doing when I finally get around to putting up the 3 ceiling fans I have sitting here for all the spare bedrooms.

Now, that's a job I would hire out and not DIY. Seeing those things mis-installed and spinning the entire unit until the wires snap, or wobbling uncontrollably, or even just getting it up the ladder to the box without incident, would make me happily pay the money.

In my first house, my dad and I installed the ceiling fans. In our most recent house, my step son installed them all.

oldfarmer50

driver100 said:

oldfarmer50 said:

I
So just to be safe, I call them this morning (Friday) to check and after another round of no returned calls finally get told that they accidentally did the recall work on ANOTHER 2019 Kia Soul instead of mine and it might not be ready until next Tuesday. If I had wasted the trip down to the dealer before checking I would have gone ballistic.

I have very little experience using dealers for service but have any of you guys experienced this kind of incompetence and poor customer service?

I find that hard to believe, they should check Serial numbers pretty carefully before doing warranty work, if they want to be paid by the manufacturer. Don't they keep the key with the work order?

Yeah, I’m starting to be suspicious of that explanation. I just hope it’s not something worse like the car fell off the lift and they’re trying to put it back together.😩

andres3

oldfarmer50 said:

driver100 said:

oldfarmer50 said:

I
So just to be safe, I call them this morning (Friday) to check and after another round of no returned calls finally get told that they accidentally did the recall work on ANOTHER 2019 Kia Soul instead of mine and it might not be ready until next Tuesday. If I had wasted the trip down to the dealer before checking I would have gone ballistic.

I have very little experience using dealers for service but have any of you guys experienced this kind of incompetence and poor customer service?

I find that hard to believe, they should check Serial numbers pretty carefully before doing warranty work, if they want to be paid by the manufacturer. Don't they keep the key with the work order?

Yeah, I’m starting to be suspicious of that explanation. I just hope it’s not something worse like the car fell off the lift and they’re trying to put it back together.😩

Maybe they just lost the key FOB.

jmonroe1

ab348 said:

stickguy said:

This is why I don’t mess with wiring. As far as I go with household electric is replacing fixtures when I can direct swap existing wires from old to new. As I will be doing when I finally get around to putting up the 3 ceiling fans I have sitting here for all the spare bedrooms.

Now, that's a job I would hire out and not DIY. Seeing those things mis-installed and spinning the entire unit until the wires snap, or wobbling uncontrollably, or even just getting it up the ladder to the box without incident, would make me happily pay the money.

——————————————————-
And, if you really screw up the installation, the house could spin out of control and wind up in your neighbors pool.

jmonroe

jmonroe1

andres3 said:

oldfarmer50 said:

driver100 said:

oldfarmer50 said:

I
So just to be safe, I call them this morning (Friday) to check and after another round of no returned calls finally get told that they accidentally did the recall work on ANOTHER 2019 Kia Soul instead of mine and it might not be ready until next Tuesday. If I had wasted the trip down to the dealer before checking I would have gone ballistic.

I have very little experience using dealers for service but have any of you guys experienced this kind of incompetence and poor customer service?

I find that hard to believe, they should check Serial numbers pretty carefully before doing warranty work, if they want to be paid by the manufacturer. Don't they keep the key with the work order?

Yeah, I’m starting to be suspicious of that explanation. I just hope it’s not something worse like the car fell off the lift and they’re trying to put it back together.😩

Maybe they just lost the key FOB.

——————————————————-
Could be they sold the car and will ask @oldfarmer50 to bring in his title so they can “officially log the car into the state system for recalls”.

jmonroe

roadburner

@oldfarmer50 said:
I hate to steer the conversation back to cars but the Kia dealership saga continues.

As you recall I brought my car in for a recall on the brake lines Tuesday and found out they had lied to me about performing a recall that I brought in for last year. They said they would do both recall repairs on Tuesday but if the brake lines needed replacing it wouldn’t be until Wednesday. Well, after repeated calls with no return call they said it might be done Thursday. I work Thursday so I said I’ll pick it up Friday which gave them an entire extra day.

So just to be safe, I call them this morning (Friday) to check and after another round of no returned calls finally get told that they accidentally did the recall work on ANOTHER 2019 Kia Soul instead of mine and it might not be ready until next Tuesday. If I had wasted the trip down to the dealer before checking I would have gone ballistic.

I have very little experience using dealers for service but have any of you guys experienced this kind of incompetence and poor customer service?

The Ford dealers that are closest to me are woefully inept. Otherwise I might have a Bronco or Mach 1 in the garage. I know of a few decent Mazda and Toyota dealers, but they are located in an area I almost never frequent. Right now I’m extremely reluctant to buy anything other than a BMW, Jeep or M-B.

xwesx

ab348 said:

xwesx said:

Yep! That's why dryers do not come with cords: The dryer itself cares not. If you have a three-wire outlet, then use the proper cord and just wire it as such in the dryer. Even if you have an old dryer that is pre-four-wire, you can wire it with a four-wire outlet/cord by just attaching the ground to the back panel of the dryer with a self-tapping screw.

All of my dryers all came with cords. At a glance, it looks like the same cord/plug used on my electric range.

Figures!

ab348

jmonroe1 said:

And, if you really screw up the installation, the house could spin out of control and wind up in your neighbors pool.

Exactly!

stickguy

ab348 said:

stickguy said:

This is why I don’t mess with wiring. As far as I go with household electric is replacing fixtures when I can direct swap existing wires from old to new. As I will be doing when I finally get around to putting up the 3 ceiling fans I have sitting here for all the spare bedrooms.

Now, that's a job I would hire out and not DIY. Seeing those things mis-installed and spinning the entire unit until the wires snap, or wobbling uncontrollably, or even just getting it up the ladder to the box without incident, would make me happily pay the money.

I am considering it. but mostly because of a lack of time, and not having the stamina I used to for doing that kind of work. Though the ones I bought are touted as much easier to install. So I might try the first one and see how it goes, but paying the electrician to just come and do them is a definite option.

ab348

My experience with ceiling fans is limited to watching them being installed on TV fix-it shows, but I recall that you need some extra structure up there to handle the forces of the fan action. That can’t be fun to retrofit?

tjc78

Day after Halloween festivities …

18 Totes
7 Christmas Trees
2 lawn inflatables
40 ish sets of lights
10 extension cords
1 outdoor timer
3 wreaths
Too many other pieces of decor to count and the house is ready for the “season”.

corvette

@tjc78 - my condolences... I don't have nearly that much and don't put them up until after Thanksgiving.

roadburner

corvette said:

@tjc78 - my condolences... I don't have nearly that much and don't put them up until after Thanksgiving.

Respect the Bird.

stickguy

got to go out house shopping today. Apparently with all the craziness going on, and higher interest rates, the market is still pretty hot. at least for decently desirable houses!

No, not for us. Daughter and SIL came out this weekend (we took the whole family to see the Broadway touring company of Wicked. Fantastic show BTW) and went exploring one area south of us this morning before the show, and are going to another area north of us tomorrow. The agent we used 3 times is helping them too, and showing some places now though they are likely not planning to buy until into Q1. Though that might leave them fighting in the spring hot market. Way less inventory in January/February around here. But also fewer buyers! so we shall see.

Would not be at all surprised to see the princess find a place she loves tomorrow and want to offer right away. Even though she promised her hubby no buying this trip. All bets could be off if he loves it too (and tomorrow we are looking at the area he really wants to be in).

stickguy

tentative plan though is that they finish their lease and move everything out here and into storage for most of it, and live with us while they look. But hopefully they will have something under contract first so it won't be indefinitely, but it is way, way easier to look in a hot area when you are local to it.

jmonroe1

ab348 said:

My experience with ceiling fans is limited to watching them being installed on TV fix-it shows, but I recall that you need some extra structure up there to handle the forces of the fan action. That can’t be fun to retrofit?

——————————————————-
When retrofitting a fan on the 2nd floor you can usually mount the box from the attic using the ceiling joists to support the box.

The trick is to do it on the first floor when you can’t work from above. That’s when you use something like this:
https://ledshub.com/wp-content/uploads/2019/11/4700-Arlington-FBRS4200R-FanFixture-Box-with-Adjustable-Bracket.jpg

Of course you can use this gizmo on the second floor too but it’s more expensive and working from the attic is not difficult at all.

jmonroe

corvette

@jmonroe - I've seen those gizmos before. I think code has required ceiling fan rated boxes in bedrooms (and possibly other rooms) for a lot of recent history, but in older houses like mine, it's a crapshoot.

stickguy

pretty sure I have the same boxes in the rooms they installed fans when built and where they just put in ceiling lights but can check with the builder or electrician that did it.

one advantage to a brand new build in a state that likes to go over the top with regulations. You are going to have a lot of stuff like this in place.

graphicguy

roadburner said:

@oldfarmer50 said:

I hate to steer the conversation back to cars but the Kia dealership saga continues.

As you recall I brought my car in for a recall on the brake lines Tuesday and found out they had lied to me about performing a recall that I brought in for last year. They said they would do both recall repairs on Tuesday but if the brake lines needed replacing it wouldn’t be until Wednesday. Well, after repeated calls with no return call they said it might be done Thursday. I work Thursday so I said I’ll pick it up Friday which gave them an entire extra day.

So just to be safe, I call them this morning (Friday) to check and after another round of no returned calls finally get told that they accidentally did the recall work on ANOTHER 2019 Kia Soul instead of mine and it might not be ready until next Tuesday. If I had wasted the trip down to the dealer before checking I would have gone ballistic.

I have very little experience using dealers for service but have any of you guys experienced this kind of incompetence and poor customer service?

The Ford dealers that are closest to me are woefully inept. Otherwise I might have a Bronco or Mach 1 in the garage. I know of a few decent Mazda and Toyota dealers, but they are located in an area I almost never frequent. Right now I’m extremely reluctant to buy anything other than a BMW, Jeep or M-B.

Just saw a YouTube video the other day about someone test driving a base 2 door Bronco. $41K sticker. Thinking maybe could be had for under $40K? It peaked my interest except I don't know if I would ever you it as it should be used more than 10% of the time.

Still, I thought it was a pretty good deal.

roadburner

graphicguy said:

roadburner said:

@oldfarmer50 said:

I hate to steer the conversation back to cars but the Kia dealership saga continues.

As you recall I brought my car in for a recall on the brake lines Tuesday and found out they had lied to me about performing a recall that I brought in for last year. They said they would do both recall repairs on Tuesday but if the brake lines needed replacing it wouldn’t be until Wednesday. Well, after repeated calls with no return call they said it might be done Thursday. I work Thursday so I said I’ll pick it up Friday which gave them an entire extra day.

So just to be safe, I call them this morning (Friday) to check and after another round of no returned calls finally get told that they accidentally did the recall work on ANOTHER 2019 Kia Soul instead of mine and it might not be ready until next Tuesday. If I had wasted the trip down to the dealer before checking I would have gone ballistic.

I have very little experience using dealers for service but have any of you guys experienced this kind of incompetence and poor customer service?

The Ford dealers that are closest to me are woefully inept. Otherwise I might have a Bronco or Mach 1 in the garage. I know of a few decent Mazda and Toyota dealers, but they are located in an area I almost never frequent. Right now I’m extremely reluctant to buy anything other than a BMW, Jeep or M-B.

Just saw a YouTube video the other day about someone test driving a base 2 door Bronco. $41K sticker. Thinking maybe could be had for under $40K? It peaked my interest except I don't know if I would ever you it as it should be used more than 10% of the time.

Still, I thought it was a pretty good deal.

When I was looking at Broncos the dealers nearest me would only offer X/Z Plan pricing on ordered vehicles- not ones on the ground. Plus, they insisted on installing those moronic blinking brake flashers. Just what I want- a new vehicle with a wiring harness that's been hacked up by a minimum wage "technician."
I bought a used 4xe and I didn't pay much more than $40K- and it has just about every option I wanted.

ab348

graphicguy said:

Just saw a YouTube video the other day about someone test driving a base 2 door Bronco. $41K sticker. Thinking maybe could be had for under $40K? It peaked my interest except I don't know if I would ever you it as it should be used more than 10% of the time.

Still, I thought it was a pretty good deal.

Not too many base base model Bronco Sports out there. They have a confusing array of models above the stripper base version and they get expensive very quickly. Keep in mind that the Sport models are just rebodied Escapes and a lot of them have the little 3-banger turbo engine. The big-boy Bronco is a BOF pickup-based vehicle and really gets up there.

oldfarmer50

tjc78 said:

Day after Halloween festivities …

18 Totes

7 Christmas Trees

2 lawn inflatables

40 ish sets of lights

10 extension cords

1 outdoor timer

3 wreaths

Too many other pieces of decor to count and the house is ready for the “season”.

Well you know what they say about Halloween, that’s how you know it’s Christmas.🤣

laurasdada

Busy week on the road:

Wednesday, into Boston to see Hamilton. Wowzer, see it if you ain't.
Thursday, during our little slice of Hurricane Melissa (on the Hutch at a low point under a bridge, a Mini Countryman submerged almost to the windows. All northbound traffic just south of the lake scene diverted off the road), a 10 hour stint behind the wheel to get to Jersey City, NJ. Then Uber to MSG to see the last few minutes of Pat Benater followed by a young looking and very energetic Bryan Adams. Good show. Ridden back in brother-in-law's Pallisades.
Friday was much sleep, followed by passing out candy for Halloween on the streets of Jersey...City.
Saturday, a much nicer and quicker ride home. Including a short stop at our fave native American donation center, as they awarded each of us a token to play with in their colorful ATMs (deposit only, seemingly).

The car portion of our program? In the NY/NJ area I saw 3 Fisker Ocean's on the road, running! Those poor folks...

nyccarguy

@stickguy

****Way less inventory in January/February around here.****

Because it is buried under the snow?

stickguy

that's one reason.