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Acura MDX (pre-2007)

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Comments

  • wmquanwmquan Member Posts: 1,817
    I bought the rear air deflector from www.hondacuraworld.com, but that was before they offered an option of painting them (Hondacuraworld is now offering some of the parts painted with Acura colors to match, for an extra fee, of course). I could always try to paint it after the fact but I think I'm okay because my vehicle is silver, and the rear deflector already sits upon a lot of dark grey/black area (rear window).

    I've held off on the color-keyed body side moldings, I haven't been motivated enough to get them. I think they'll help some dings, but not all dings (given different door shapes and sizes). They look decent enough, though, and seem to be professional finished (e.g. the edges look professional, not just someone taking an knife and cutting off a raw piece of rubber strip).
  • wmquanwmquan Member Posts: 1,817
    Hmmm, it looks like Hondacuraworld's web site doesn't mention that they are now painting a few select accessories. So here is a link to their post on this subject:


    http://www.acuramdx.org/forums/showthread.php?threadid=1217


    Net-net, they're painting the fender flares, lower trim, and tailgate deflector for a fee.


    Purely personal preference, but I really dislike the non-painted fender flares when they're applied on certain MDX colors. Painting them is a good option, assuming it's a good paint job (and there's no reason to doubt them, given past positive experiences with them).


    I must say that Tim has been really great in being proactive and responding to owners' desires. He's been consistently doing this since he began with MDX owners months ago.

  • railrrailr Member Posts: 36
    ranchero79

    Your dealer's full of ..... baloney!! Acura warrantees all genuine Acura parts - no matter where you buy them from. The only one that you'll absolutley definately want to have dealer installed is the steering wheel.

    BTW I've bought all my accessories from Tim at HondaAcuraWorld,com and had them installed by my dealer -- and saved a fortune.

    Rail
    ------
    '01 Mahogany w/Navi, 18" wheels
  • darandalldarandall Member Posts: 57
    I have the Granite Green - only color my wife liked. IMHO, it is far more gray than green, but there is a greenish cast toit which I find very pleasant. If you're opposed to discreet ranging to nondescript, I'd opt for something else. Now, here's my beef - car taken in for service several weeks ago, after the wiring harness recall was announced but two days before we got the mailed notice. Why couldn't the service manager say something???
  • desertdudedesertdude Member Posts: 1
    Hey all I just took delivery of my new 2001 Acura MDX w/Touring and Navigation.... The vehicle handles like a charm and the offroad suspension is excellent as well, since I live in the high desert and off the main streets the breadcrumb trail is an amazing feature.
    I am wondering if anyone else out there had to wait like 2 weeks and pay $ 750 over MSRP like I did?
    The salesman was great and the dealership service personal have also been great when they added my side steps and fender flares.
    Great Car ! I am amazed that Domestic manufactuers cant do the same ?
    Take care...
  • aheadfullaheadfull Member Posts: 6
    Sad sight at an Acura dealer in Massachusetts last night. An MDX listing for $47,000+. No kidding they had just about every option imaginable on this car. Touring/Nav/Running Board/Fender Flares/Front Lower Trip/Moonroof Visor/Tailgate Deflector/All Wood options/Gold Kits/Roof Rack/Ski Rack/Cargo Tray/Lojack/pinstriping/special paint anti-chip coating/bla/bla/bla

    I know they want to show potential buyers all the options, but a $47,000+ MDX? Oh, they were scheduling delivery in October.

    Glad I went with my dealer who told me we're on track for a late April delivery.

    Scott
  • wmquanwmquan Member Posts: 1,817
    For March 2001, the MDX continued to take second place in luxury SUV sales.


    4,358 MDX's were sold, compared to 6,621 RX's, and 3,911 M-classes, and 3,651 X5's.


    RX sales are down from the same period a year ago, 7,644 to 6,621. M-class sales down from 4,556 to 3,911.


    http://www.jdpower.com/auto/hot_sellers/FindHotSellers.jsp

  • gonzaj2gonzaj2 Member Posts: 5
    a dealer in new jersey quoted me a price of 42k for a mdx. he also wanted to charge my 6% luxury tax above 36k. i thought suv's were exempt from luxury tax. is he correct or trying to pull a fast one on me.
    thanks for any and all responses.
  • kenyeekenyee Member Posts: 738
    gonzaj2:
    SUVs are exempt only if the GVWR (look on the driver's side door jamb) is 6000+ lbs.
    If I remember correctly, the MDX is a few hundred pounds below this.
  • filterkingfilterking Member Posts: 9
    Hi - i own the MDX with touring. 9000 miles so far , we love it.

    I have seen bike attachements at hondaacura web site. I would like one that attaches at the back of the vehicle.( not on top )Does anybody know who sells these ? Thanks in advance.
  • wmquanwmquan Member Posts: 1,817
    A number of manufacturers (e.g. Thule) sell bike racks that mount onto tow hitches. Unfortunately, there's a long, drawn out story about the MDX's tow hitch that may make that a bit of a pain (basically you have to buy the Acura one with transmision and steering coolers which adds to the parts and installation price).

    Glad your MDX is working out great for you, we're enjoying ours quite much.
  • wmquanwmquan Member Posts: 1,817
    RUN from the Acura and MB dealerships that quoted you those luxury tax numbers. And file a complaint with the U.S. Treasury/IRS while you're at it, and tell Acura's and MB's corporate offices. And PLEASE reveal the name of those dealerships here and in the M-class discussion board for the benefit of others.


    According to the IRS:


    "The tax on sales of luxury passenger vehicles (IRS No. 92) during 2001 is reduced to 4% of the sales price in excess of $38,000."


    http://www.irs.ustreas.gov/prod/bus_info/excise/excise-chg.html


    Because the MDX is technically classified as a passenger vehicle through its GVWR, as Ken pointed out, it is subject to luxury tax. The M-class, by the way, is technically not classified as a passenger vehicle and is thus exempt.


    The selling price of the MDX shouldn't exceed $38,000 by much, since the MSRP of the vehicle is under $40k. If the dealership is trying to charge you a premium, some work in calling around, and some patience, can yield a purchase at MSRP.


    If the price is being boosted by accessories, there are two things that can be done:


    1) Buy the accessories from a reputable place that provides good discounts, like www.hondacuraworld.com. Even if you get the dealer to eventually install them, you still end up ahead and won't have to pay luxury tax (though of course you can't finance that part of the purchase).


    2) Have the dealership put the accessories as a separate purchase. Again, you won't be able to finance that piece, but it'll avoid luxury tax.


    Unfortunately, there are unscrupulous dealers who will resort to misapplying tax rates and/or using calculation errors in their favor to boost their profit. And also unfortunately, there are some bad Acura and MB dealerships out there. But I bet the corporate office will take a very, very dim view of that practice, which is illegal.


    Good luck!

  • gonzaj2gonzaj2 Member Posts: 5
    thank you all for your responses. i will take action on the matter monday morning.
  • salovekusaloveku Member Posts: 22
    Can you point out the thread or summarize it. Is it true that for just bikes you need to spend many mega bucks for the cooler, trailer hitch and bike rack? Thanks.
  • wmquanwmquan Member Posts: 1,817
    Most dealers won't install the tow hitch without the coolers because that's how Acura wants it. Many of us suspect it's because Acura doesn't want to have any warranty issues. Initially the coolers weren't required unless you were towing above 2,000 lbs. But if something goes wrong, how do you prove that one way or another? So they made it mandatory for all weights, therefore, the tow hitch comes with the coolers.

    I have read somewhere that a customer had a dealer install just the tow hitch, on the customer's insistence because they just wanted to add a bike rack.

    An alternative is to get a third-party hitch. I'm not familiar with those options, however.

    I wouldn't characterize the towing package as mega bucks, though it isn't cheap either. As with many accessories, the prices vary wildly because the dealers can set the part prices and labor costs. I've seen both reasonable prices for the installed package, and unreasonable prices. Hondacuraworld sells the parts for US$502.99 (including shipping, I believe). For bikes-only, an auto shop could probably install the hitch-only pretty easily and not too much money. Hondacuraworld has the installation instructions for the hitch and the coolers on their web site (www.hondacuraworld.com) so getting estimates should be pretty easy.
  • inkyinky Member Posts: 370
    These are useless to post. The MDX and Odyssey are set in stone for the time being. HOnda is one of the most inflexible car companies on the planet. The amount of lost Odyssey (3 Years) and MDX sales is startling. They have their niche and by the time the new Alabama plant is up and running Honda may be too late. Poor strategy. Any manufacturer loves volume (except Honda). The dealers are really losers too. Even at MSRP, they could have sold 3X the ODYssey with discount and made lots more money. Another loser, the consumer. MSRP or more. Another loser, Honda. Honda may find itself with great products but unable to compete globally. MDX is great but not many will know. Look at how Toyota can produce the popular Sequoyia. Honda is to be commended for the reasonable MSRP for the MDX. It is a raging bargain for what you get. I will buy one when the Alabama plant is on line and demand is lower.
    INKY
  • albert123albert123 Member Posts: 71
    I think it's useful. Thanks William. It showed MDX is a closer competitor to the ML and RX than the X5. Now ML and RX can be had with more discount.

    I do agree with inky on the production volume why Honda/Acura can't keep up with the demand on some models(Odyssey, MDX). Other companies don't seem to have this problem.
  • kenyeekenyee Member Posts: 738
    "Now ML and RX can be had with more discount."
    High demand for first year MDX = more discounted MLs and RXs?
    The RX's are already heavily discounted as William has pointed out (they have a lot of dealer margin).
    The MLs have 1/3-1/2 less dealer margin so you can't get as steep a discount unless you want to wait until late summer because of the significant MY2002 changes.
  • salovekusaloveku Member Posts: 22
    What I find really interesting is that while Acura can't get over 5,000 MDXs out the door in a month, Toyota pumped out 8,200 Highlanders.
  • mdxer3mdxer3 Member Posts: 16
    ABOUT THOSE PAINTED FENDER FLARES, ANYONE SEEN THE "STARLIGHT SILVER" ONES? I SAW THE BLACK ONES &THEY LOOKED GREAT. WHILE I'M STILL WAITING FOR DELIVERY(SINCE JANUARY),AND WILL GET THE FLARES I'M REALLY UP IN THE AIR ABOUT WHETHER TO PAINT THEM OR NOT. I've BEEN LOOKING HERE & ACURAMDX.ORG. WITH NO LUCK.
  • dnirenbergdnirenberg Member Posts: 3
    anyone have any thoughts as to whether the navi system is 1. a good thing to have, and 2. worth 2k?
  • wmquanwmquan Member Posts: 1,817
    No doubt that Acura's production numbers are limited and sales numbers are indeed somewhat anticlimatic. But, it's still interesting to compare overall sales and see trends in the marketplace. E.g. how RX sales have dipped, probably because of the slowing economy and market saturation, and despite near-fire-sale RX prices for greater content levels (2001).

    No doubt that M-class sales might slow down in anticipation of the 2002 "refresh" (not a model replacement, though), so I'd take its numbers with a grain of salt.

    And from the numbers, despite declining luxury SUV sales, no one can tell me that some of the MDX units aren't coming out of the hides of its competitors.

    If the MDX were a poor vehicle, its demand probably wouldn't be exceeding its supply level. So the number is just further proof for that last person here who needs some convincing. We strive to be thorough ;-)

    As far as limited supply of MDX's and Odysseys, this topic has been discussed so thoroughly in the past and present that I don't really have anything more to add to it but my sympathies for would-be owners. I must admit, though, the selfish and guilty (albeit short-lived) pleasure that I enjoy where there's relatively less MDX's on the road with me. Around my parts I see several RX300's each morning, it's no longer a very unique vehicle.

    In my own case, I'm happy, but our situation was somewhat forced. We had a baby on the way, and really, really needed a bigger vehicle -- not too convenient or safe to shove an infant seat into the back seat of an Integra 2-door! So we ended up with the choice of a 2000 RX300 at "year end discount," the 2001 MDX, and the year-end 2000 ML320. While they're all fine vehicles, we went for the MDX and have no regrets.

    The RX was a fairly distant third choice for us, and, while the current 2001 is a really great vehicle, I'm glad it worked out the way it did. We either would have purchased the year-end 2000 RX300 and then been really ticked about the new features in the 2001 and the lower prices, or we might have broken down and bought the 2001 model at the new-model-year-premium (little discount) that existed in this area for about a month or two, before the discounts became sharp.

    Timing has as much to do with any vehicle purchase than the vehicle itself. I daresay that, based on still-not-fully-substantiated-info, and an unknown pricing structure, that had we had our baby a year later, the 2002 ML320 would be a much stronger contender, what with all the expected improvements.

    Though of course the day will come when prospective MDX buyers will enjoy some level of discount, and the inevitable new features to be added in later model years.
  • wmquanwmquan Member Posts: 1,817
    As far as I know, no one has posted pictures of how the silver will look with matching, painted fender flares. I'm afraid that might take some time, as not everyone gets fender flares, and fewer still may get Hondacuraworld or another place to paint them.

    I'm still debating about whether or not to get our tailgate deflector painted ... I guess procrastinating in installing it may have paid off if we do decide to get it painted.

    It's probably also useful at this time to echo the cautions that Ken has provided here. We're not sure how the dealer attaches the flares, and whether there's any gap between the flares and the original body panels. There could be a nasty potential for abrasive dirt to get in there and do some serious damage.
  • wmquanwmquan Member Posts: 1,817
    You'll never find complete agreement on this. Many who own the nav swear by it and are extremely happy they got it. Others don't feel it necessary. While I don't have the nav myself, I have noticed that the vast majority of nav owners claim they would do it again, for what it's worth.

    There have been gripes about somewhat limited coverage (less than what Alpine provides), though the arguments get pretty convoluted and I don't know what to think anymore (e.g. Alpine tends to itemize individual suburbs more, inflating their navigation point count, while Acura doesn't; but Acura seems to still provide less coverage).

    You should check with your dealership and verify that your area has good coverage.
  • kenyeekenyee Member Posts: 738
    As William said, make sure it works for your area. It's a great feature when it works. When it doesn't or doesn't have coverage, you'll wonder why you paid for it. :-)

    E.g., ML owners are griping that the Nav software doesn't put them on the right street and gives them bogus directions to "correct" their course. Last year, it reported some folks at a 164' altitude all the time.
    MDX owners have complained that the map maker has lots more coverage, but Acura trimmed most of it off.
  • pylpyl Member Posts: 2
    I've been following this site with interest for a few months. My wife and I ordered an MDX in late January from a Boston area dealer, and was told delivery was expected in July. Now they are saying one-two months later, citing a slowdown in production in March, and also a planned slowdown in May. Can anyone confirm this, or is it just a snow job? Thanks.
  • ccouperccouper Member Posts: 24
    I have a GG/Tour/Navi. I think that Navi is the best feature of the MDX besides it's hauling capability (read inside space). There has been a lot of discussion on the limits of the database compared to others (Alpine). There is no proof that Acura has less. I and others have proven that Alpine claims more cities in their marketing materials but quick comparison of Alpines claims against my Navi for a given city shows Acura has at least as much + more than Alpine claims. At least one poster in acuramdx.org has both Navi and Alpine. Alpine costs twice as much and he hates it compared to Acura Navi which he loves.

    Yes you should confirm that your area is covered if you plan on using it in your area. Only major areas are included to date. Navtech, the supplier of the database, promises to cover all us roads within two years. That should be a simple upgrade to the Acura DVD when they do. You might also consider how the Navi would be used when you travel. For example I don't live in So Cal but when I travel there the Navi is indispensable.

    Chris
  • mike355mike355 Member Posts: 1
    I have an MDX. The towing is rated at 4500lbs. What sort of problems would occur if I am towing a 4700lb boat. Should I be worried about going up long hills with this kind of load.
  • smcjustsmcjust Member Posts: 4
    We too ordered an MDX from a Boston area dealer, mid-February, told an August delivery. Delay in productions appear to be happening. Spoke with our dealer Sunday - said their allotments for March and April were each short by 6 vehicles - therefore pushing out all anticpates dates. Will it ever end??
  • saurabh1saurabh1 Member Posts: 3
    can somebody tell me what the best accessory for protecting the cargo area is? I have a Mahagony/ Saddle. I want something I can leave in the car as don't have a garage to keep the accessory in when I don't use it.
  • msu79gt82msu79gt82 Member Posts: 541
    Not sure if any damage would be caused by an occasional tow slightly over the limit. I would not recommend frequent/extended towing over the recommended limit. Not abolutely positive, but am fairly certain that towing beyond the stated max limit would void the warranty.
  • blackdog4blackdog4 Member Posts: 67
    Has anyone had their MDX on the beach? How is the traction if one has to slow or stop in deep sand? Are there any problems with axle clearance?
  • dfc101adfc101a Member Posts: 35
    NO WAY - Don't believe that slowed production stuff for even a second. The dealer is just trying to cover because their allotment may very well have been reduced. William's monthly sales figures have been right on the button compared to Acura stated production capacity of 40k a year.

    Ask the dealer why and press the sales manager for the 'real' reason. Reduced production is HIGHLY unlikely because

    * Am. Honda is selling every single Odyssey and MDX produced at the Canada plant
    * Honda does not have plant shutdowns that are traditional in the auto industry for re-tooling between model years.
    * Even if they did, that would be July/August, not March/May
    * Parts shortages should not exist with all the extra capacity suppliers now have

    Originally, allotments for the MDX were based from the sales of the slow moving Integra. Maybe Acura is still doing that, or added in the now slowing CL to the mix. Acura was using the MDX as bait to get the dealers to focus on selling slow movers instead of just always pilling on the TL and MDX.

    Where those 6 are no longer in the plans at the Boston dealer - some other dealer is going to get 6 extra IMO.

    DC
  • mdxer3mdxer3 Member Posts: 16
    Thanks. Now are you & Ken saying even though the dealer installs & these flares are genuine Acura parts albeit after market, that they would not be liable in the event there is damage later? Why that may be putting the cart before the horse,I think we all would like to get some confirmation on this.
  • mdxlover1mdxlover1 Member Posts: 2
    We are ready to buy a base MDX. Did anybody here know what the waiting time is in Houston. Any one had a great experience with one of the acura dealers here in Hoston ?

    Really appreciate your input. Thanks in advance.
  • kenyeekenyee Member Posts: 738
    mdxer3:
    Unfortunately, the flares are not the gasketed type you find on the Land Cruiser which would probably hold up better.
    The ML has similiar flares (though w/o the double sided tape in the first two years). People found that after a year, dirt got inside and sanded the paint down and rust started forming. In the cases I know of, the MB dealer repainted the area. I would hope that Acura would do the same thing. The question is: would you risk having this happen?
  • mdxlover1mdxlover1 Member Posts: 2
    We are ready to buy a base MDX. Did anybody here know what the waiting time is in Houston. Any one had a great experience with one of the acura dealers here in Hoston ?

    Really appreciate your input. Thanks in advance.
  • kevin310kevin310 Member Posts: 1
    Does anyone know a dealer in California that sells the MDX at MSRP, without adding
    options to the car to bring up the price.
  • lhrandlhrand Member Posts: 24
    Look at www.acuramdx.org -- in the bottom right hand corner of their front page, there is a box labeled "Rate Your Dealer." If you select your state and then press "view," you'll get a list of Acura dealers and what people have thought of them.

    There may be others here who can give you more substantive input, but this will at least be a start. Good luck with your purchases!
  • wmquanwmquan Member Posts: 1,817
    dfc101a is right. I'm afraid that dealers all over have been using it as an excuse to hide poor allocations, selling vehicles out from under customers, or just trying to hang on to a future sale.

    There's a gentleman on www.acuramdx.org who claims to work at the Odyssey/MDX plant in Ontario, and he says "only time we shut down is one week in July and one week in December." He's thoroughly refuted any slowdown/shutdown claims.

    He also confirmed the rumors about diamond white pearl as a new color in the 2002 MDX.
  • inkyinky Member Posts: 370
    Good news, by the time the new Alabama plant is cranking out Odysseys and the MDX gets 80-100k production--the hype will by over and gas will be over $2 per gallon everywhere. Could not resist. Mad at HOndas poor business practices.
    INKY
  • wmquanwmquan Member Posts: 1,817
    And by that time, there'll be nearly a half million RX300's on the road ;)
  • jeffmust2jeffmust2 Member Posts: 811
    Kevin310 -

    I posted this earlier but it appears the Edmunds software has blown a fuse...

    Check out my previous post #1823 on this board for a good L.A. Acura dealer for your MDX.

    Good luck.

    Jeff
  • drew_drew_ Member Posts: 3,382
    Town Hall went down for about 20 minutes early this evening and the posts from this morning onwards are missing. We are aware of the situation and are trying to rectify it. We apologise sincerely for the difficulties this situation poses. Please rest assured that every effort is being expended to rectify this matter as quickly as possible.

    Thank you for your patience,

    Drew
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  • kelly52kelly52 Member Posts: 1
    Hi, guys, what can you do if the MDX you ordered was sold to someone else by the dealer without your consent?

    That's what happened to us with the Gillman Acura dealer in Houston. Here are some details:

    - around 3/20/2001, ordered an emerald green base MDX at MSRP from Gillman Acura by putting down $500 deposit; was told it would come in around 4/15

    - 4/10: got call from salesman telling us the MDX has arrived; said window was tinted by mistake but will not charge us for it;

    - 4/11: salesman called in the morning offered trade-in price for our old car and said that they won't be able to throw in a wind visor for free; received the sales order by fax; told him that we will get back to him in the evening; called him in the evening and told him we would buy the MDX at MSRP but not to trade-in old car; but he said they wanted to charge me for some already installed accessories, including the window tint; of course we disagree; the salesman said he would talk with his manager and get back to us the next morning.

    4/12: never got a call from the saleman and called back in the evening; the saleman was not available and talked with another salesman and was told the MDX was still on the lot and we can come in to pick it up any time;

    4/13: called the salesman in the morning to schedule the pick up date but was told the MDX HAD ALREADY BEEN SOLD AND DELIVERED TO SOMEONE ELSE; it's hard to describe the feeling we felt, anger, disbelief, disappointment, felt being cheated...

    My husband and I have been searching for a new SUV for several months and finally decided on MDX. This experience totally ruined our expectation on Acura dealer's customer service...

    Is there anything we can do at this point? We are really upset about this...
  • tonychrystonychrys Member Posts: 1,310
    One question: Did you have a signed sales contract? Did it specify a VIN number or delivery date?

    If not, then you let yourself be led around by the dealer. Don't take this personal, it's typical car dealer games.

    The more and more I read the stories, it's obvious Acura dealers aren't up to a high standard when it comes to customer experience and service.
  • wmquanwmquan Member Posts: 1,817
    "it's obvious Acura dealers aren't up to a high standard"

    That is too much of a generalization, and this has been addressed in this forum a number of times. Some Acura dealerships are more ethical and up to a high standard. You can find individual Acura dealerships that are superior to individual Lexus, BMW, or MB dealerships.

    I would, however, agree that when stating overall (sum of all the dealerships) customer service quality as a percentage, that percentage would be lower than that of Lexus and MB.

    I do recall that when the RX300 was hot, there were quite a number of complaints in the RX300 forums about the practices of some dealerships. High-demand and short-supply usually encourages the shadier practices and increases the amount of complaints, for any vehicle. Though MB limiting above-MSRP deals was a great touch that Acura-corporate should think about.
  • tonychrystonychrys Member Posts: 1,310
    Of course you are right, I shouldn't have generalized. Mea culpa.

    But I just don't get it... folks are paying top dollar for these vehicles. And they are getting treated to bait-and-switch tactics? Dealer "enforced" aftermarket accessories to increase profits even further? No loaner cars on what is suppose to be a "luxury" brand.

    And I'm just not relating to stories here from actual owners, I experienced some of this stuff first hand when I was shopping the MDX. It left me with a bad taste in my mouth for Acura.

    In the end, you are in fact paying a premium when you buy Acura, MB, Lexus, Infiniti, etc., and the customer experience should be first rate and consistent. Just my opinion, YMMV.
  • tonychrystonychrys Member Posts: 1,310
    I believe Canada has a great law where dealer's prices are capped at MSRP? (somebody please correct me if I'm wrong) I'm sure dealers get around it with aftermarket stuff, but it's a great idea in the right direction.
  • wmquanwmquan Member Posts: 1,817
    Yep, I agree that your experience should be first-rate and consistent. I just wanted to make sure it's known that there are some excellent Acura dealerships out there, and ones that will sell at MSRP, without forced options. Yes, there will be a waiting list, but there's no magic here.

    If you go back far enough in the RX300 discussions, you'll also find similar complaints when the RX300 was relatively new and commanding top dollar. Lexus dealerships routinely tacked on "regional" packages and forced options on people. E.g. in my area, you can't buy X without being forced to buy Y. E.g. you're forced to get the tow hitch even if you don't tow.

    On a similar vein, I have two friends who were treated shabbily by two different Lexus dealerships because (they think) the salesperson thought they looked like "hicks." People can have bad experiences at any dealership.

    "No loaner cars on what is suppose to be a 'luxury' brand" is of course another generalization since some (many?) Acura dealerships do provide loaners. I don't think that every Lexus dealership provides loaners as well. Infiniti used to be very good at this, I think it used to be a corporate-wide policy.

    Yes, you've well-documented your opinions of the Acura dealerships in your area, and their service and physical facilities. My condolences.

    On that vein, though, and as far as one's mileage varying -- my local Lexus dealership has a horribly crowded, cramped facility that they've been talking about moving out of for the last several years (but haven't done). There are virtually no parking spaces on most weekends, you have to stick your car in front of some new cars and hope for the best. Not to mention that you have to drive around the lot gingerly to make sure you don't hit anything.

    Inside, it's a bit better, basically they made an investment in a big marine fish tank, and they have some work booths.

    Heck, I remember a few years ago a guy marching up and down in front of that Lexus dealership, carrying a protest sign and handing out flyers about how the dealer had mistreated him and ripped him off. Again, everyone's mileage will vary!
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