I just need opinions & some feedback. I have a 2007 Yukon SLT and last week Mar 8th I took my Yukon in to have the Tranny serviced and this Thurs on the freeway my tranny went. I have 75000 miles on it and I feel that it was something they did but of course they wont fix it. I understand I am out of warranty I just think they should step up and fix it because I just had it in for the tranny service they have been bugging me to do. Please give me feedback and possibly some advice of how I should handle it. Thank you
I'm sorry to read about your transmission, postmamicki. It sounds as though you have taken your vehicle back to the dealership after the transmission failure? If you would like for us to follow up on this with your dealership, please send us an email to either of the addresses in my profile (include your name/Edmunds username, phone and address, the last 8 digits of your VIN and approximate mileage, and the name of your dealership. My coworker Christina, who answers inbound emails from the Forum, will advise you further.
I own a 1998 GMC Yukon SLT 4WD w/ AT, 132,973.9 mi. Suddenly engine raced at stop light & I now have zero reverse. Push button 4x4 on dash shows 2WD light solid but 4WD Lo flash & return to 2WD solid. Engine RPM stays around 1K for OD, 3D, 2D & L but R function causes zero RPM from idle but accelerator causes neutral type response. NO REVERSE GEAR ENGAGING! I hear a click sound only when I push 4WL & light sequence does as stated. Could this be shift selector solenoid on transmission or simple stupid. At 14 yrs & counting, $ 3.5k is not an option. I'm in CC, MA.
My 07 Yukon has the same problem. I took my Yukon to the dealer for the scheduled transmission flush. A few months later I started experiencing the transmission jolt when you accelerate and bump when you come to a complete stop. The issue occurs off and on and only when the car is accelerating from a stop or right as the car sits back when coming to a stop. It may also be my imagination, but it seems like the transmission is also dogging in first/second gear when accelerating. I only have 60,000 miles on my truck (and probably 55,000 when the issue started).
Have you had your service department check into the transmission jolt you described? I know you're still in the powertrain warranty by mileage - if you wanted to have us get the exact date of expiration please get us the last 8 digits of your VIN and we'll be sure to send that information your way.
I suspected my problem was not unique. I was noticing our Yukon was downshifting from 4th to 3rd gear repeatedly when at cruising speed, this was intermittent for several months. Took the Yukon to our trusted mechanic hoping it was something with a sensor. They eliminated anything electrical, took the trans pan down and found metal shavings in the pan and changed fluid, filter and gasket. They said I will need a new/rebuilt transmission soon. Mileage was 79K, under 80k. Called GMC, they were nice and offered to schedule me for dealer appt, where I will pay another minimum charge to have them analyze it and no doubt tell me I need a new transmission at my expense. I have GM case number: 71-1075492466, VIN#: 1GKEC16Z25J133597. Overall we have loved the Yukon, bought it from Carmax and it's been pretty good except for this large issue. A transmission in a vehicle of this magnitude should last longer than this. We don't tow, don't have 4WD, it's been treated very well. I wish GMC would offer something to correct this when it happens other than shuttling you in to a dealer. I have been treated well - but think I will go elsewhere for my transmission service where I can rely on the new/rebuilt one.
My 2005 Yukon XL with 125,000 miles has started chattering between 3rd and 4th gear and overdrive. If I run it in "tow mode" it seems better. Does anyone have any experience with these transmisssions and what life from them I can expect? Whats the fix for this? Are there any recalls?
Dear denalidriver, Best of luck! GMC has abandoned you after they took your hard earned ca$h! Your GMC transmission is toast like the rest of ours. Inferior product for an extremely high priced vehicle. I'm sure Sarah at GMC Customer Care will refer you to an authorized GMC Dealer who will charge you $$$$$ per hour to open your tran$mission, invoice you, and offer you an inferior plastic geared replacement scheduled to fail in the not distant future. Pay up!! That's the GM way now! Customer loyalty to their coffer$ is their motto today. Sad but true. Read the other 111 posts to this site to get the sad but true fact$ about your GMC tran$mi$$ion. Sorry! No longer a loyal GMC owner nor customer as of April 9, 2012!!!!
"Class Action Lawsuit...?" I'm in!! After posting my 4L60E :lemon: tranny failure early this year, I've been notified repeatedly to any new posting. The complaint list is growing longer and longer every week. If anyone receiving this post knows how to formally get a "factory recall" process started, count me in. Or perhaps this forum would be so lucky to have an attorney amongst us that would rally all of us dissatisfied GM customers, I'm sure their would be an instantaneous long list of people ready to sign on! Anybody out there willing to rally all of us.... ?
I have a 2011 yukon. Tonight i had multiple issues. First I was going up hill and the ignition was on, but engine just shut down. It started right back up and all gauges looked ok ( water temp, oil, battery, etc). Then I scrolled through data center on dash and realized the transmission temp was 230 degrees and rising. I shut it off immediately. Once cooled down I restarted and anytime a starlet from stop or rpms went above 1500 the temp stared rising again. In the midst if this it did not seem to shift right again going up hills. I am hoping to get it towed tomorrow but any thoughts?
I am only in the early stages of my investigation, but I’m finding evidence that suggests serious transmission issues with Yukon/Sierra/Tahoe/Silverado. I own a 1999 Yukon, and had my first transmission fail at 92K. I spent an arm and a leg having a brand new replacement transmission installed by a GM dealer, thinking I would never have to worry about it again, and it came with a 3 year/100K warranty. Well, after just 73K miles, but unfortunately after 5 years, that transmission has failed. I spoke to their customer service and had a terrible experience with the local District Manager, and the end result was that they would not help me at all. I rolled the dice and gave the okay to install yet another transmission while working with GM customer service, and since they decided not to help, I spent even more this time for yet another new transmission. I was able to get my case escalated to their Executive Assistance program, and while much more pleasant to deal with, the end result was the same, that I’m too far out of warranty (on time, I was way under on mileage). I think it is absurd that they would contact me a second time and not offer any assistance with my transmission expense. They had the nerve to offer money off a future purchase, as if I would ever consider another of their products after this experience. Following that, I started digging, and have found numerous stories like yours. Also very interesting, I’ve found a pattern with on odd quirk people have reported with these transmissions. Many people describe an issue where you punch the vehicle at low speeds (roughly 25 mph) and the RMPs climb while the vehicle does not properly accelerate. Not only did I experience this with trans #2, it happened the other day will trying to merge onto a freeway with my brand new trans that I just spend a small fortune on. The freeway I was merging onto has a very short on-ramp, and the next thing I know, I had an 18-wheeler bearing down on my. This goes beyond quality, I was seriously concerned, and still am, about my safety. It took me all of about 10 minutes online to discover many others that have experienced similar issues. I wonder if there have been injuries resulting from this apparent flaw, and I intend to continue investigating and exploring options.
I believe that we as current or former GMC vehicles owners should attempt to organize our experiences and seek out a law firm that specializes in successful Class Action law suits. I have come to believe that GMC is "stone walling" this design flaw and knowingly continues to offer OEM rebuilt transmissions that continue to fail. We as GMC buyers are entitled to a quality product given the nature of the vehicle acquistion costs. It seems that we could buy a Hyundai SUV and replace it receiving a more reliable and cost effective reliable purchase. It continues to be a very sad "day" when a US based company continues to offer an inferior product whose cost and repair/maintenance are disproportionent to its operational service life. When you acquire a top-of-the-line SUV, you certainly are entitled to a better return on your commitment. I stand ready to pursue satisfaction from GMC even though I am now and will continue to be a former GMC customer. Dennis D.
I don't know how to use forums to post a message directly to you. I have an 2004 Yukon Denali with transmission issues, and my 2003 Sierra Denali is acting similar. Dealer told me $3300 for Yukon, haven taken Sierra yet.
I had my transmission serviced (fluid flush) last June on my 2007 5.3L GMC Yukon. At the time it had approximately 55k miles and today has 64k miles. A few months later I started to experience very random transmission issues that have recently become more persistent. The first issue is the transmission seems to hammer when the car rocks back when coming to a normal stop (It doesn't always do it when you come to a very slow stop). Once it has hammered after the stop, it will do it again within a second or so after accelerating.
Now it seems to be occasionally shifting hard between first and second and/or second and third gear. I have stepped on the gas a few times to experience either a hard shift or an initial dogging of speed until I get in an upper gear.
Has anyone had a similar experience? What did you do to resolve this?
To get in touch with us, you can send an email to socialmedia@gm.com. Please include further details, including your name, contact information, VIN numbers, and the name of your dealership.
My Denali is havin trouble getting out of first gear. This problem is accompanied with a loud disticnt screeching noise. Is anyone else having this problem.? I'm up for a class action
I have a 2008 Denali XL that has been the best ROAD CAR that I have had. I have run 100000 miles in 4 years between Oregon and California. However GMC planned obsolescence has kicked in as it neared the 100000 mile mark. Gauges started behaving mysteriously, going off, coming on, temp - drive indicator off brake light on when it is not set?? Ball joints went out, front end repairs. Door actuators needed replacing. Now tranny or differential from 35 MPH up makes a whine and is getting worse. The hard part in all these problems is knowing when to cut your losses when a similar replacement vehicle is in the range of 60K. I guess if you replace everything for 30K you make out. Cars are a losing proposition.
You're not alone on this. I made the fatal mistake to try again with GMC. We first bought a 2002 GMC XL Denali. At about 56,000 miles the transmission dropped. Called GM and asked for them to help with the transmission since it is inexcusable that you pay this much for a car and at 56,000 miles the transmission goes? Would not budge. I have 4 kids so I need a reliable car and we don't want to buy a mini-van. 2 years ago we traded that in for a used 2007 GMC 5.3 XL just like yours. While looking someone mentioned that GMC and Suburbans are known to have transmission issues at around 55,000 miles. We ignored the warning and bought the 2007 GMC Yukon SLE XL. Like you we are starting to get the hammering issue with the transmission at 65,000 miles. When we accelerate from a stop position it hammers (bangs) or jumps into gear. I'm sick over this car as we can't afford to pay $3,000 for another transmission. I have never experienced a vehicle that has so many predictable issues. Even before this I was so paranoid that I swore I felt the slight hammering at about 50,000 miles and asked my mechanic and he could not detect it. I'm not sure if this will save me from paying for the fix since they have it in the system, but I'm sure they will weasel out of it somehow. I also had a steering fluid leak back at around 52,000 miles and GMC did honor the fix as it was close to the warranty. I'll give them that but for a car like this to have issues is ridiculous. I should have learned my lesson and not bought a GMC again. I have zero faith in this car or any GMC or Suburban and feel like I could break down at any second. I go on vacation with my family and I'm always praying we make it back and don't break down on some back road. Whats worse I'm concerned my wife and kids don't have a reliable vehicle and could breakdown somewhere. With such a big family (6 of us) I have few options other than a minivan. One thing I do know is I'll NEVER buy another GMC or Suburban again if this 2007 has yet again another transmission problem. A Ford Excursion or Range Rover L4 can't possible be worse. BTW, If a class action does develop I'm on board.
We're sorry that you are having these transmission difficulties with your Yukon, lizardkhing. Have you already spoken with Customer Assistance on this matter? If so, would you please provide your case number?
I did get the following reply from Christina 7/27, but I have not heard from anyone else yet, neither phone or email. Lisa, I just wanted to let you know that I have forwarded your case to a District Specialist. They should be in contact with you in the next 2-3 business days. If you don't hear anything please let me know. Any updates on your case and concerns are appreciated. I look forward to your update. Christina GM Customer Service
We're sorry to hear about these concerns that have come up on your Yukon. What are your plans in getting your current concerns (transmission/differential, etc.) addressed? If we can look into anything for you, please email us at socialmedia@gm.com with more information (including your name and contact details as well as the last 8 of your VIN). Sarah, GM Customer Service
Another one here. I have a 2003 Yukon XL with the exact issue you mention about punching the gas and the rpms surge but no acceleration. I'm trying to get prepared for the $3500.00 expense to replace the transmission. My truck only has 74k on it. This is absolutely ridiculous that a $45K vehicle can drop a transmission after 74K miles. I really wanted to keep this vehicle for a lot longer but after seeing all the failures here I think I'm going back to the imports!!!
GM opened a customer service issue for me. a rep returned my call. she said no way she can help because just-over 100k miles. so maybe you have a chance. it took a bunch of emails and phone calls, but finally spoke with someone at gm. i am starting to wonder if it is Ethenol in gas!!! my other vehicle was fine when i got it out of storage, now it is acting up too. Dealer would rather sell tranny than a $8 additive or carb cleaner. I have NOT tried either yet, but it's a thought.
My prior posts #95 & #115 are exactly in line with your thoughts. As much as I also would very much like to see an organized effort move forward, yet this forum is still awaiting someone to take the lead. When this does occur, count me in!
Well if any of you open up a class action lawsuit include me in. The transmission in my 2005 yukon denali has gone through 2 transmissions, am AC unit, and a list of mechanical items that is ridiculous for a vehicle this age. Class action lawsuit...Lets all go because it is only going to get worse and GM could care less! They told us to take a jump! Really? A vehicle that costs 55,000 and thats the kind of service you have well screw them, I will never buy another GM nor will my friends, family or co-workers and I live near the plant. So who will have the last laugh!
Took my Yukon to the dealer on today due to tranny jerking and hesitating from 25-50 mph. Its subtle and sometimes it's rough. I also get that "bump" that you guys keep talking about. I only have 50000 miles on it! They haven't given me a complete diagnosis yet but the general mechanic believes something is wrong internally in the transmission. Since this problem has arisen my mpg has dropped to 14.5. The dealer also alerted me of a recall on the tranny dipstick. It has the tendency to crack! And mine already did.
I remember when my dad had a 68' 442.....indestructible!!!
We hope that your diagnosis continues to go well and are available to you to follow up on anything with your dealership if you like. We can be reached via email at socialmedia@gm.com (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your involved dealership).
I have 3 with similar but different transmission problems. All over 100k. the one i bought new is at 105k. The lady at GM insist that IF is was less than 100k they could do something about it, but since not, then to bad for me. Well she didn't say that last part but that was effect. I have her name and number if you want I can probably find it.
Did she say it was if the truck was under 100K? Ours is at 120,000. Yeah what a deal. Nice vehicle, fully loaded to the hilt, but really there needs to be a guarantee with these problems. Thanks anyway. Keep me in mind if you hear anything and I will the same for you.
I'm now joining this club of transmission issues at 112,000 miles. I was driving in a shopping area yesterday when I was attempting to make a left-hand turn and my Yukon made a loud bumping sound from the rear that sounded like someone had rear-ended me. Then the vehicle stopped, but the engine was still running. I couldn't get it to move no matter what gear.
Fortunately, I wasn't in a normal street intersection or I could have been hit. I shudder to think about what COULD have happened in a higher-traffic area. Good Samaritans pushed me out of the intersection. Vehicle is now at a dealership and I'm bracing for what they're going to say when I get the call tomorrow AM.
My Yukon - which still looks as pristine as the day I bought it built for me and brand new in January 2004, has largely been trouble-free save for a few recall issues, including the IP cluster issue that made the speedometer go wacky and a clunking sound that it made when I cut the wheels.
I will be sure to report back on what I learn from this experience. Spending 3K+ on a nearly 9-year-old vehicle is not something I want to do.
I have a 2007 Yukon and this is the exact same thing that happened to me in November of 2011. I took it to the dealership and found out that a small band inside of the engine had popped. I spent $5000 to get it fixed. Once it was fixed I have had no issues. Good luck!
Yo bugger2023: >> Much like yourself, all of us on this forum have a similar experience w/the excessive early failure from our OEM 4L60E tranny. In order to pursue this ongoing scenario, perhaps this discussion should continue elsewhere devoid of mounting scrutiny??
Yo cjsly172, currently u don't know me, but after reading your seemingly exact re occurrence of the very same reason which has brought all of us here , was due to premature 4L60E tranny failure. Albeit this reply is ~3 months post following your breakdown. Yet each vehicle owner on this website is here for the very same reason, seeking answers and justification from the premature tranny failure of the 4L60E. Although I am not a certified ASE mechanic, after reading your posted story, I'd probably be 100% correct in assessing what your likely repair bill is going to be following what I researched and learned during my quite similar tranny reconstruction. In the event you have already repaired your vehicle, I'm curious to know what caused the failure and how the repair was handled. Please reply back when available.
Yes we had worked with GMC and they said since the truck was over 100K there was nothing they could do even with the extended warranty. I am open to any suggestions you may have.
If you were to email us at socialmedia@gm.com with either your service request number (71-**********) or the last 8 digits of your VIN, we could review the file and see if there's anything further we can do.
So the dealership called this morning and I'm looking at $3,300 to replace the transmission. I had no warning it was going to go until it completed failed on me Saturday. I did call GMC today to check on any recalls and there aren't any.
This is a big chunk of change to spend right before the holiday season. Sigh.
I have read every post about the transmissions going on the Yukon XL. I see that some state a big "clunk" and yes, "Clunks" sounds like gears/transmission. Years ago my dad showed me trans fluid (when changing the fluid) big chuncks, meaning trans is going bad. I assume My problem is with the trans system, but I haven't had any clunking noises AND the trans stopped just days after a transmission fluid and filter change. The fluid and filter were clean... ie: no chunks. MY Problem/symtoms: For a few days, when driving the rpm revs, but truck doesn't "switch" immediately. When it does, no "clunk" sound or jerk. It just speeds up like normal. Yesterday, when driving, I slowed for traffic in front of me, but when I tried to accelerate back up, NOTHING HAPPENED. I just coasted... right into the intersection! I tried every gear but it just didn't move. No clunking sound. Engine excellerated, but no movement. As we sat there during rush hour for the police to come, I had left it in 2nd gear and all of a sudden, my truck started moving. Again, no warning, no clunk, no jerk like a gear "caught". It is like a sensor doesn't tell the trans to switch. What could some of the sensors/fuses be that work with the transmission? What else we can check???
Are you planning on getting this checked into by one of our dealerships? We're available to assist in that process if you like. Please email us at socialmedia@gm.com with more information (including your name and contact information, the last 8 digits of your VIN and mileage, the name of your involved dealership, and a brief recap of the situation).
Well,,,,,,, First of all it doesn't move. Second, my vehicle is OLD. Third, the Dealership is more expensive than local service company. Forth, no Dealership in my town, would have to have it towed to another town.... more $$$$. Five, just want to eliminate any other issue AND know that all bases have been covered before spending $3000 on a rebuilt transmission. (PS: I am long time friends with the owner of the closest GMC dealer and they do good service, BUT cost is very important. We have 4 kids in college and High School, Medical Bills still unpaid, own a business that has been hurt in the recession, etc.... Again, just want to eliminate any "low cost" fixes.
We completely understand, janschrock! I wasn't sure how old the vehicle was in your original post and had just wanted to get a better picture of how/if we could be of assistance.
Sorry new to this posting stuff. We have a 2005 Yukon XL and do city driving. We kept up on maintenance and this morning my son was driving to school and had bad whinning noise. I see that there has been alot of issues with transmissions. Idles fine put it in gear and starts to make a whinning sound. Had it towed to tansmission shop they took the pan off and no metal in pan. He thinks something broke inside, big $. The care only has 69,000 miles on it. Is a transmission only supposed to last 69,000 miles? I find it hard to believe.
Just started looking at all the posts about the trans problems with these trucks, I wonder what I'm in for. Mine has 110K miles and has been very well maintained. Oil was changed at 60K. Just began to experience an issue yesterday with no OD gear and shift points suddenly are at higher rpm. Anyone from GMCUSTSVC: Is GM doing anything about covering repairs to these transmissions? Thanks!
We can check into this for you; however, we're unable to make any promises up front. Among other factors, we consider the age and mileage of the vehicle. Please email us at socialmedia@gm.com with more details (including your name, contact information, the last 8 digits of your VIN, and a brief summary of the situation) and we will look into the situation further.
I'm having the same transmission issue as hundreds of other people in this forum. Why should we all be spending this ungodly amount of $$ to fix this problem they caused?? When is GMC going to do something about this?? Cmon customer service person respond to me, I need help!!
We'd be happy to check into the situation further, although we cannot guarantee any assistance up front. Please email us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation so far).
With 60,000 miles, my transmission is now acting up. While passing a car today, at full throttle, the transmission could not decide what gear it wanted. It geared down 2, back up 1, back down to normal passing gear. Also have "lost motion" in reengaging after coast. Also, rolling slowly into parking space, got a bang and lurch. Thought I hag been hit from behind. Anyone having these problems?
Comments
Best,
Sarah
GM Customer Service
for OD, 3D, 2D & L but R function causes zero RPM from idle but accelerator causes neutral type response. NO REVERSE GEAR ENGAGING! I hear a click sound only when I push 4WL & light sequence does as stated. Could this be shift selector solenoid on transmission or simple stupid. At 14 yrs & counting,
$ 3.5k is not an option. I'm in CC, MA.
Thanks for your interest.
dennisd23
Have you had your service department check into the transmission jolt you described? I know you're still in the powertrain warranty by mileage - if you wanted to have us get the exact date of expiration please get us the last 8 digits of your VIN and we'll be sure to send that information your way.
Best,
Sarah
GM Customer Service
Called GMC, they were nice and offered to schedule me for dealer appt, where I will pay another minimum charge to have them analyze it and no doubt tell me I need a new transmission at my expense.
I have GM case number: 71-1075492466, VIN#: 1GKEC16Z25J133597. Overall we have loved the Yukon, bought it from Carmax and it's been pretty good except for this large issue. A transmission in a vehicle of this magnitude should last longer than this. We don't tow, don't have 4WD, it's been treated very well. I wish GMC would offer something to correct this when it happens other than shuttling you in to a dealer. I have been treated well - but think I will go elsewhere for my transmission service where I can rely on the new/rebuilt one.
Best of luck! GMC has abandoned you after they took your hard earned ca$h!
Your GMC transmission is toast like the rest of ours. Inferior product for an extremely high priced vehicle. I'm sure Sarah at GMC Customer Care will refer you to an authorized GMC Dealer who will charge you $$$$$ per hour to open your tran$mission, invoice you, and offer you an inferior plastic geared replacement scheduled to fail in the not distant future. Pay up!! That's the GM way now! Customer loyalty to their coffer$ is their motto today. Sad but true. Read the other 111 posts to this site to get the sad but true fact$ about your GMC tran$mi$$ion.
Sorry!
No longer a loyal GMC owner nor customer as of April 9, 2012!!!!
If we can check for any open recalls, please send the last 8 digits of your VIN to our email at socialmedia@gm.com
All the best,
Sarah
GM Customer Service
I believe that we as current or former GMC vehicles owners should attempt to organize our experiences and seek out a law firm that specializes in successful Class Action law suits. I have come to believe that GMC is "stone walling" this design flaw and knowingly continues to offer OEM rebuilt transmissions that continue to fail. We as GMC buyers are entitled to a quality product given the nature of the vehicle acquistion costs. It seems that we could buy a Hyundai SUV and replace it receiving a more reliable and cost effective reliable purchase. It continues to be a very sad "day" when a US based company continues to offer an inferior product whose cost and repair/maintenance are disproportionent to its operational service life. When you acquire a top-of-the-line SUV, you certainly are entitled to a better return on your commitment.
I stand ready to pursue satisfaction from GMC even though I am now and will continue to be a former GMC customer.
Dennis D.
I had my transmission serviced (fluid flush) last June on my 2007 5.3L GMC Yukon. At the time it had approximately 55k miles and today has 64k miles. A few months later I started to experience very random transmission issues that have recently become more persistent. The first issue is the transmission seems to hammer when the car rocks back when coming to a normal stop (It doesn't always do it when you come to a very slow stop). Once it has hammered after the stop, it will do it again within a second or so after accelerating.
Now it seems to be occasionally shifting hard between first and second and/or second and third gear. I have stepped on the gas a few times to experience either a hard shift or an initial dogging of speed until I get in an upper gear.
Has anyone had a similar experience? What did you do to resolve this?
Kind regards,
Sarah
GM Customer Service
Kind regards,
Sarah
GM Customer Service
Lisa,
I just wanted to let you know that I have forwarded your case to a District Specialist. They should be in contact with you in the next 2-3 business days. If you don't hear anything please let me know. Any updates on your case and concerns are appreciated. I look forward to your update.
Christina
GM Customer Service
Sarah, GM Customer Service
We're sorry to hear that you've had these troubles with your Yukon; had you already worked with Customer Assistance on this?
Sarah, GM Customer Service
I remember when my dad had a 68' 442.....indestructible!!!
We hope that your diagnosis continues to go well and are available to you to follow up on anything with your dealership if you like. We can be reached via email at socialmedia@gm.com (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your involved dealership).
Sarah, GM Customer Service
Fortunately, I wasn't in a normal street intersection or I could have been hit. I shudder to think about what COULD have happened in a higher-traffic area. Good Samaritans pushed me out of the intersection. Vehicle is now at a dealership and I'm bracing for what they're going to say when I get the call tomorrow AM.
My Yukon - which still looks as pristine as the day I bought it built for me and brand new in January 2004, has largely been trouble-free save for a few recall issues, including the IP cluster issue that made the speedometer go wacky and a clunking sound that it made when I cut the wheels.
I will be sure to report back on what I learn from this experience. Spending 3K+ on a nearly 9-year-old vehicle is not something I want to do.
Yes we had worked with GMC and they said since the truck was over 100K there was nothing they could do even with the extended warranty. I am open to any suggestions you may have.
Thank you
If you were to email us at socialmedia@gm.com with either your service request number (71-**********) or the last 8 digits of your VIN, we could review the file and see if there's anything further we can do.
Regards,
Sarah, GM Customer Service
This is a big chunk of change to spend right before the holiday season. Sigh.
Are you planning on getting this checked into by one of our dealerships? We're available to assist in that process if you like. Please email us at socialmedia@gm.com with more information (including your name and contact information, the last 8 digits of your VIN and mileage, the name of your involved dealership, and a brief recap of the situation).
Sarah, GM Customer Service
All the best,
Sarah
GM Customer Service
Anyone from GMCUSTSVC: Is GM doing anything about covering repairs to these transmissions?
Thanks!
We can check into this for you; however, we're unable to make any promises up front. Among other factors, we consider the age and mileage of the vehicle. Please email us at socialmedia@gm.com with more details (including your name, contact information, the last 8 digits of your VIN, and a brief summary of the situation) and we will look into the situation further.
Sarah, GM Customer Service
We'd be happy to check into the situation further, although we cannot guarantee any assistance up front. Please email us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation so far).
Sarah, GM Customer Service