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Cougar Support Group - Chats On...



  • badulahbadulah Posts: 961
    I'm always here!!

  • gocatzgocatz Posts: 12
    after 2 months in the body shop. It looks fantastic, and drives fine, especially with the new g-force tires. They perform much better than the standard Comp T/A's.

    Anyway, I'm happy...for now.
  • fish8fish8 Posts: 2,282
    Did anyone have a chance to wash thier cars this past weekend? It was beautiful here in Atlanta.
  • badulahbadulah Posts: 961
    I was thinking about washing mine, but i'm glad I didn't. It's snowing here right now.

    Snow BITES!!!
  • jimbo_gjimbo_g Posts: 53
    Anyone else get recall notices today?? I got not one, but TWO!! I am SO SO lucky:-) Actually the one recall sounds like it may finally fix my intermittent electrical problems!! And it gave me a chance to go to the dealer and visit my favorite Ford employee (yes the cute 21 year old girl at the write up desk LOL) I know I know i need to get out more hehe ;^)

    so along with the recalls i am also having them do:
    re-align the sunroof (doesn't close flush with bodywork)

    the interior trim panel near the right rear speaker squeaks
    (probably my fault since i normally listen to my music at "21" or "22" Dave Matthews needs to be listened to loud!!)

    And last but not least the "stealth" front suspension noises that Helen Keller could hear yet the service department has yet to hear them after 3 or 4 tries ;^)

  • fastback2fastback2 Posts: 55
    Yeah, it snowed up here in Rochester too. I'm beginning to think that global warming is an illusion fostered by those who need government grant money for their research projects. Seriously, it looks like we'll see some warmer temps by this coming weekend. Temps in the 60s and warm sunshine would be awfully nice right now.
  • mouse409mouse409 Posts: 34
    I got a recall on a battery cable related item. I also got a call from Ford Customer Service, refering to my answer of their survey. Seems I did not like their lack of advertising of the Cougar. The person that I talked to seemed very interested in what I had to say. He did acknowledge that he did notice a lack of ad's for the Cougar. They may get back to me with further questions if need be. Yea-Right. Oh-Well
  • lmigliorelmigliore Posts: 148
    Cougars are having an unreasonable amount of electrical problems: This week's recalls, ping-pong radio, my clutch interlock. When Ford bought Jaguar, did they send the electrical team to Flat Rock? I put up with funky electrical systems on my Ducatis because it was understood that once you had Magneti Marelli you had entered the Dark Ages but this is a Mercury and the switches should work all the time.

    The New Edge Cougar could have been a good car. Not a great car, but a good car ( A great New Edge Cougar would weigh 500 lbs less and have rear wheel drive). But instead of fixing the little rough edges (power band, RPM hanging etc.) they let them rot. Besides that, Ford chose not to let anyone know the car existed. Besides that, they let the build quality become unacceptable. Besides that, they decided to make an SVT Fungus for people that didn't think a BMW coupe was ugly enough.

    The Cougar's styling screams speed, elegance and comfort. Ford had a chance, a good chance, to back those looks up with a car that performed accordingly. Their choice was to abandon the entire platform. Ecch.
  • badulahbadulah Posts: 961
    LOL!! SVT Fungus!! LOL!!!

    I too received the recall notice, but I am concerned. The other recall notice I received was some time ago. It was for the door lock problem. Before the recall fix I had no problems with the locks. After the fix was done, the locks act weird in the cold.

    I didn't have time to read through the letter, so I'm not sure what the notice is for, but I will check when I get home tonight.
  • fish8fish8 Posts: 2,282
    I am bringing my car in tomorrow for the battery cable recall thingy. The advisor said they have looked at 20 cougars with this recall and none of them needed replacement. I guess thats good.
  • badulahbadulah Posts: 961
    Hopefully mine will be one of those that DO NOT need any work. The less they fool with my car, the happier I am.
  • fish8fish8 Posts: 2,282
    I actually just got a call from my advisor and he siad that they did have to replace some parts on one car so far. They said the procedure is that when the car is required to have parts replaced a call is made to Ford and they are sent and delivered within 2 days. I hope I don't have to take my car back a second time. we'll see!!
  • badulahbadulah Posts: 961
    CSG Chat Tonight From 7-8pm EST!! If you get a chance, stop in and join us for awhile.
  • fish8fish8 Posts: 2,282
    Dang!!!! I just missed the chat!! Sorry all!!
  • burnsmr4burnsmr4 Posts: 318

    Please detail recall notices:

    Can someone -- let's say...Badulah -- please describe, in detail each recall notice that's been sent out in recent days? As usual, I'm not getting a thing in the mail because the dealership never set my address up correctly to begin with when they registered the vehicle. Of course, my whole friggin' vehicle is a rolling recall.

    Explain this springy noise:

    As of this cold morning in Atlanta, my clutch has a new sound to it, in addition to the click that my dealership has never "reproduced." When I push in the clutch, I get a sound like a bed spring -- an old bed spring. SPROING! is the only way I can describe it. Any suggestions on what it might be?

    Have a great hump-day!

    (not meant as a sexual reference in any way, shape, or form)
  • fish8fish8 Posts: 2,282
    I would advise that you take you car to the dealer(again) and have them research the recalls.

    You can also go to and go to the owners section. You can register your VIN # and they can tell you all the recalls that affect your car.

    I got my car looked at this morning for the latest recall and it was not affected.
  • Thanks to all who responded to my questions as a prospective Cougar owner. Would anyone like to respond to message #849? Is this just one person's view?
  • badulahbadulah Posts: 961
    I agree with Fish8. You should either go to your local dealership or register your car on the Mercury web site to get the latest recall data. I don't mean to shrug your request off, but I might not be able to acquire all the recall notices that specifically apply to your vehicle. It is apparent that some of these recalls effect some of our cars while not effecting all of them.

    Post #849 unfortunately has some valid points. First off, alot of us are very very upset with ford for cutting the high performance Cougar project (AKA the Cougar-S) and then introducing the high performance Focus project (AKA the Focus SVT). We also have issues with Ford for a number of other things they did or didn't do to promote the Cougar. Their lack of advertisement for this car has been a sore subject for well over 2 years.

    As far as the reliability issues are concerned: The early 1999 Cougars had a number of bugs that have been worked out in the more recent models (late 2000 and all 2001 models). Unfortunately some of us who own earlier models are still experiencing problems and are still having to deal with service issues.

    As I said, newer models seem to be much more reliable. I would still recommend a Cougar to someone looking for a decent Sports Coupe in this price range. For the money, it is still the best bang for the buck in this segment of the market.
  • gustafscgustafsc Posts: 361
    Amen from the choir Brother Badulah!!!!!!

    By the way, I just got a flyer from DELLERGO Iimport/Export, a die cast car outfit listing both 1/18 & 1/43rd scale Cougars. $29 & $39 respectively. I've got the big one, and it's a nice model.
    Of course, it's the Euro/Ford version, but, that's all that there is out there.

    You can e-mail:, if anybodie's interested.

    Now, if I can just figure out how to take it apart without doing any damage, I can change it from Blue to Ash Gold. Just like mine. First car I've ever owned that I could get a miniature of.

    Skip G.
  • fish8fish8 Posts: 2,282
    I was at my dealer yesterday taking care of the most recent recall. While looking over the new '01 Cougars a salesman comes up to me and asks if I have any questions. I tell him my car is in for service and I'm just looking at the differences between my '99 and a new '01. We start taking and he asks if I'm interested in a new '01 Cougar. I say no, but told him I was disappointed that the S was cancelled. He then states " If your interested in an S he will contact Mercury and order one". I inquired on there availablity and he said he had not heard of there cancellation. But he told me that id I was really interested he would order one. Though I'm really not shocked my this conversation, I am really shocked that I seem to know more about the Cougar than he did. I bet he knew a hell of alot about the Grand Marquis!!!
  • fish8fish8 Posts: 2,282
    I also have the large model Cougar on my desk at work. I t very cool and gets lots of attention!!
  • badulahbadulah Posts: 961
    I have heard numerous stories about the Cougar-S. From what I can gather, dealerships are the last to be informed, if they are even informed at all. I have had several phone conversations with my contacts at FMC about the "S". According to them, the "S" is officially dead. It was never released and was never mass produced. Several prototype/test platforms were built, but they are still in the hands of FMC and can not be sold to the public. They will actually have to crush these cars (a tear rolls down Badulah's cheek at the sad sad thought of this) once they are finished with them.

    Anyone who tells you they have an "S" or can order an "S" is either misinformed or is a flat out liar. It never existed, but it will be missed.
  • fish8fish8 Posts: 2,282
    I'm not sure the salesman was lying, just uninformed. I am sure he would gladly substitute another if given the opportunity.
  • badulahbadulah Posts: 961
    I never meant to imply that he was lying. I didn't mean to come off in a harsh manner. Sorry about that.

    Most of the time the dealerships are just misinformed. Although there are always a few exceptions to the rule.
  • benisembenisem Posts: 30
    While I was certainly looking forward to seeing an "S" and test driving an "S", it can not be done. While it is very sad that this will likely lead to the end of the new edge Cougar age, i am a bit sick of reading everyone's whining. If I were to come to this site trying to research a new Cougar, I can tell you now as an outsider looking in, I would pass. Perhaps a new topic could be created for "S" issues and mourning.

    Sorry just had to let that steam out.
  • burnsmr4burnsmr4 Posts: 318

    The S question: I have a story which will, quite obviously, paint my impression of competence of salespeople at Mercury dealerships.

    The morning I had come into the dealership to purchase a used Cougar at a discount, my salesperson let some other guy start selling it to a woman who came in before me. So...he offered to give me a brand new one (minus the ATX) at the same discounted price. We're talking less than $16,000 for a brand new car with 22 miles on it vs. a used one with an ATX and 6,000+ miles. I was sold. Then...the lady walked out on her deal.

    What did the salesperson do? Came right back to the table not 5 minutes after making me the offer on the new car and said, and I nearly quote, "Guess what! We're going to get you into that used car after all. Let me get the paperwork started." I laughed, gathered my umbrella, and walked out of the dealership. Later, when I told the sales manager of the "deal" I'd been offered on the new car, he shook his head and said, "I can't believe he did that. That was dumb, wasn't it? You can have the new car at the price he offered."

    They're just not bright at all, and they blame Ford for their misinformation as much as Ford blames them for not paying attention. I think both parties are at fault. That's why you have to know your stuff when you walk in the door and just demand test drive keys and/or your price on a new car.

    Did get my recall notice: Badulah and Fish8 -- I just got a recall notice in the mail yesterday for the battery cable problem. 'ppreciate your recommendations nonetheless.

    Sdmartin4: I would have to agree with the evaluation of the Cougar's reliability and Ford's commitment to the car as stated by lmigliore. The '99 model year was a terribly buggy vehicle, and I'm not convinced, after reading comments in this conference, that the new cars are too much improved. Everyone here, including myself, will tell you that the car is very stylish and a great value. However, you must decide on whether or not the time/cost investment you'll make at the dealership for silly build quality problems/recalls is worth it or not.

  • fish8fish8 Posts: 2,282
    Well said Burns!!
  • stageleftstageleft Posts: 391
    Okay, okay ... 71 posts later and I'm all caught up! LOL!

    Yikes, that is scary though isn't it? Working too much to be able to visit even for a moment to post in perhaps the greatest community in the world! Shame on me ... tisk, tisk.

    So now that that's out of the way, I thought I'd post my replies to some of the questions that I've just read in the past 71 posts: (in case I miss one, just let me know)

    I've been averaging for almost two years now (July 10th) about 19.5 mpg. Not bad for a V6 and a lead foot. :-)

    Also, I think that the Cougar is getting better with age. I know I've gone back and forth on this one before (see many, many previous posts), but the darn-diggity-yarn Firestones are impressing me again. They've still got Lincoln's hair covered on the penny, and in the amount of rain we got today in Northern Virginia the traction control didn't even come on, and I thought I made some maneuvers that would have certainly engaged the system. That said, the Firestones are at ~31,someodd thousand miles and they are least holding up as good as they've been since 20K. Maybe they've gone through their break-in period and it just took a while. I've got about 35psi in each and it's really nice to feel the road through the pedals and wheel. It gives the car a sporty feel, and with the weight I know the Cat has, it still remains nimble and comfortable to ride in.

    I think I've mentioned this before, and that is the rattle that's developed on the plastic part behind the headlight switch. If I'm driving along and it starts to rattle, I can push on it to make it stop. Mind you, this is after almost two years of harsh, stop-and-go, and construction roads that I know the car should be able to go over fast (they test them this way, over railroad ties and stuff like that to make sure the suspension can hold up to extreme real-world condtions) and many, many other road conditions that would drive the nearest modern Chevy to the scrapyard (the Corvette's not a Chevy, silly! - it's a CORVETTE!)

    Anyway, I also failed to mention that I was involved in a collision in my beloved Cat. Not hard enough to do anything but bruise my soul, and not hard enough to knock the dog off the passenger seat. I was in dead-stop traffic, due to an accident, and was creeping and stopping in the right hand on the freeway (not a very appropriate name, if you ask me). And I heard a honk behind me. I instinctively looked to my rear-view and saw two headlights: of different vehicles! They were competing for the same physical space and began volleying the gas/brake combo to outdo one another. The next thing I know is THUD. I got rearended by one of the people who should have been hitting each other. This is a sad statement in society to my eyes, but if you think about it, it's been true for a while now. Two parties inadvertently involved a third into a brutal fore' into what I can only describe as "selfishness". Oh well. I'm fine and it's totally dude's fault, so I should get my deductable back soon. It's almost $400 worth of damage and all that's visible is the holes left from his license plate. The other person was in too much of a hurry in dead-stop traffic to even stop, and when I asked her to pull over her reply was, "I'm in a hurry, and besides, I wasn't involved." I told her she was a witness and a cause and she offered to give me her phone number and that's the best she could do. Sad, isn't it?

    So I've got to make an appointment with my dealer to have the work done to fix the bumper and whatever else may be damaged, and will keep you all informed of the progress.

    In response to all the questions about the car and whether or not you should buy one: Go get one! :-) We would love to have you as "official" members, and would love to have more representation on the road against the venerable "H"-badged wondercar.

    Whew! That was two handfulls of keyboard there, wasn't it? Oh well, until next time: Happy Cougaring!

    (P.S., the CSG chats are really fun to be in, and we do actually talk about some of the things mentioned before a certain percentage of the time. And we love (or try to love) our Cougars.
  • badulahbadulah Posts: 961
    Sorry to hear about your accident, but I'm glad no one was hurt. Hopefully the dealership will do a good job repairing the damage.

    As far as Firestone tires go, I'm sorry, but I can't agree with you on this one. After using the Dunlops for several thousand miles, I would never go back to Firestones.
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