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Comments
Thank you for sharing your unfortunate experience with us. I am sure a lot of people reading your post are surprised at the warranty on a remanufactured tranny from Honda. I would also have assumed it would be 3 years or 36k.without laying out cash. I will think twice before I purchase a Honda again. My only advice would be to contact the Bureau of Consumer Affairs in your state and find our the laws pertaining to car warranties for your state.They may find a chink in Hondas armor..[The Bureau is affiliated with the Attorney General's Office]. Or, If you know an honest lawyer he may give you advice. Good Luck! :surprise:
I am very disappointed that I have a brand new car with less than 3000 miles and that it was immobile enough to be towed!!!
Beyond that, your horror story is what kept me away from a 6-cylinder model when I purchased my Accord in January 2004. I'm guessing your experience is very ususual, but I didn't want to be the unusual case. My sympathy goes out to you -- I'm sure that was a very scary experience. Hope you get satisfaction on the warranty situation.
Page 35, under remanufactured parts.
katy2,
That's all the writing you need. Take the warranty booklet and show it to that dealer. Avoid this dealership!!
Mrbill
Well, I read all this last summer when my transmission was replaced and thought I understood it, and my dealer confirmed my understanding, but now I'm revisiting the wording on pages 12 and 13, along with page 35, and it seems to say that a remanufactured part like my tranny is only covered for the remainder of the New Vehicle Limited Warranty. Looks like the 36,000 miles/36 months replacement parts warranty would apply only to parts installed after the original New Vehicle warranty has expired. That's what it seems to say on page 35, under a heading of "Not Covered by this (Replacement parts) Warranty", which specifically mentions parts installed under the original warranty.
So, in katy2's case, she's saying she has 6 months or 11,000 miles left on the original warranty, and that would appear to be the extent of a warranty on a replacement transmission. If that's true, wonder why her dealership is offering 12 months? And where would they get the authorization to offer 36 months with a $200 payment?
Over all since I have owned the car (now at 27800 miles) I've had the following problems
1) 5 sets of rotors and 3 sets of brakes(all front)
2) rear brake pads
3) CD player that continuously skips
4) rotten egg smell
5) bogs when I try and start it up
6) new master cylinder
7) new Fuel regulator
8) rear passenger window continuously rattles after being resealed
I just got the car back from inspection, the dealer greased up the calipers in the hopes of stopping the warping problem. I'm seriously considering calling the BBB or using the Lemon law becasue this is ridiculous. I understand some problems as nothing is perfect but there has to be a cutoff point somewhere. I'd like to hear back from anyone if they have gone through the same thing and what you have done to rectifiy your problems.
Thanks in advance
Honda set the specs for the part; they paid for the part; they accepted the part as meeting their specs; they installed it in their car. It's Honda's part. To say they're not responsible is like saying the whole car isn't Honda's because they got most of the parts from someone else...
2014 Malibu 2LT, 2015 Cruze 2LT,
The car was in an accident about a year ago, but the light came on a couple months ago, and about the same time for the horn. The airbags have never deployed.
For offering 12 months, could it be a good will?
36 months for $200, just like offering a 6/60K extended warranty for one single component.
But, the chilling part to me is what she and her family went through when the transmission failed. They are fortunate to have escaped injury. I wonder if it happened because the oil jet kit, or whatever it was called, should actually have been installed, but the dealer just made a bad judgement in not installing it? As far as I've heard, installing that kit has fixed the problem.
I told the person that it happens only when my foot is on the accelerator and vanishes as soon as I take my foot off the pedal.
From the noise, I feel that something is grinding somewhere. It is almost like someone is machining my rotors.
Please let me know what you find.
Thanks
And the dealer failed to do so. I think that's why the good will comes in.
I would call AH headquarter and see if I can get a full 3/36 on a remanu. tranny.
never again, inkie. don't make the same mistake twice! I have already advised a couple of friends not to buy Honda for their new car -- simply too many problems, and perceived quality is a myth, if not a joke!
I will continue to discourage every friend I can talk to not to purchase any "new generation" Honda Accord.
ramida
Honda and any other manufacturer relies on the quality of it's suppliers, but to say the failure is Honda's fault may be totally wrong. Yes, if the part was incorrectly applied, it could fail prematurely, but if that was the case, there would/will be many more failures.
Something as simple as carelessly power washing the engine (which can drive water into areas it normally would not go) could be the cause of it's failure. Is that still Hondas fault?
I work for a large electronic control designer/manufacturer, and I have seen many failures do to suppliers making bad parts as much as end customers causing the failure. In both examples, we were not the ones that caused the failures, but yes we were the ones that had to stand behind the product it was used in.
If the number of failures start to add up, we will go back to the supplier. Thats one of the reasons why dealers keep failed warranty parts. That relay may go back to Honda and be analyzed.
What I am trying to say is that Honda is not the always the root cause of component failures, so getting frustrated with them maybe the wrong target.
Mrbill
Even here, high humidity levels cause a small (or not so small) coating of rust to form on the brake rotors. The first few stops are often affected by this, until the coating is scraped off. This is certainly nothing unique to the Accord, but you might notice it more because the brakes are so effective to begin with. The problem is simply exacerbated by the fact that you live in FL.
Mrbill
Take the relay for example. If Honda doesn't design the relay, how do their engineers analyze the problem w/out the relay schematic?
Specs for a part will list all of it's operating parameters, you being the design engineer will take the parameters of what your design requires, and search with that information. There are many web pages that allow you to enter in your requirements, and it replies with all the devices it has in it's database that meet your specs. Also with the parameters you can bench test the part to see if it does indeed function as designed.
Engineers try to avoid custom designed parts as much as possible, they simply cost too much. Off that shelf parts that are made by the millions will be much more cost effective and will have many available sources, whereas a custom part will not. Sure, Honda uses custom parts in their cars, they would not look like a Honda if the didn't, but in the case of the relay, I would doubt it very much.
Is Honda responsible for repairing the car? SURE they are provided it's under warranty. Is it Honda's fault that the part failed, well it could be, and that's why they may analyze it's failure, but it also may not be anything that they did or did not do to cause it's failure.Thats all I am trying to point out.
Mrbill
Thanks to everyone for all the information provided to me!
Anyways, I would think the instructions shown should be close enough to help you locate yours if you do indeed have one.
Mrbill
Tire pressure gauges differ in accuracy about +-5lbs even when new. The tires that came with my Accord are sensitive to having the right pressure.
the first car I have had that actually was fairly even on mileage on both halves of the gas guage. Almost every car I have owned either went more miles on the first one-half or on the last one-half. There is nothing wrong with your car.
If everyone replied with just I4's or all manual trannys, that would help in narrowing down the source of the noise.
Mrbill
However, the replacement transmission did not solve the problem. So either it's a noise common to many transmissions, or it's coming from somewhere else.
I've pretty much given up on having Honda solve this for me. I don't like it, but I can deal with the whine to a certain extent by just turning up the stereo. My concern has also been to be sure it's not a safety issue -- such as gears that are getting too hot, and maybe do what they did to katy2. I hope that's not an issue, as I believe 4 cylinder Accords have not experienced failures like that.
The irony in my case is....not only do I have a remanufactured transmisssion in a practically brand new car (as good as the new one? Maybe. I don't know.), but I also still have the noise. Sort of like double jeopardy.
I have also heard this whine when cruising in 5th gear with my 5-speed auto trans. The whine is not very loud. The only time I hear it, is when the fan speed is in the lower range of settings and the radio is turned down. If I let off the gas to slow a bit it goes away but as soon as I give it a little throttle it comes right back. My Accord also has a much louder whine when backing in reverse. .Here is my guess, the ultra tall 5th gear has RPM's so low (my car only shows 2400 RPM's at 75 MPH) that there is a huge mismatch between the spinning rates between the tranny's output shaft and the final drive. I don't know when the whine fades away, as I rarely drive above 75 MPH. ( I dont feel safe driving any faster due to the way my Accord steers and tracks on the highway) My 5-speed manual Ford Focus would also whine in 5th gear but would disappear by 70 MPH.
I may have overlooked the posting, but has anyone with a V6 noticed the problem?
Keep in mind, the I4 has a timing chain, which could be creating a whining noise. The V6 uses a timing belt.
Mrbill
I have an 05 exl with the 4 popper & AT... no noise in any gear, save reverse - which has been a norm in fwd cars for at least 20 years.
On another note - rough ride... well - stiff ride anyhow. Over 10k on my car and still rides stiff. Too stiff. I will be changing tires and have talked to a couple of suspension shops on how to make things a little smoother. Would hate to have to put new struts in a brand new car.
I also reported a month ago that the brakes started to feel normal at about 8500 miles... and I now have to retract that statement. In the last 500 miles they have once again become *very* grabby, and I can tell by the feel that they are now balanced front to rear. The fronts engage - and hard - long before the rears do. This problem is starting to become annoying and I am thinking on taking it to the dealer.
Stiffer than expected ride and grabby brakes... not too much in the complaint department. I like the car.
In post #11497 you wrote "After 3000 miles the ride loosened up a little and is now ok. The Accord has a bit of a stiff ride, and has to break in a little. The tires, suspension, and steering parts are all new and stiff. Except for some road noise, I like the ride now. I don't think it's the tires fault." I believe that the actual fact is that it's YOU, and not your new Accord, that has become broken in. You have just adjusted yourself to the feel of the Accord and forgotten the ride of your old car.
Wouldn't it be simpler to just phone the Service or Parts Department of a Honda dealership to just ask whether or not the '97s ever were equipped with cabin filters. Speaking with the experts won't cost you any more than the price of a phone call.