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THey have a plain jane ( base car) blue unmarked one too.
I saw a 2001 bronze Impala last week. Nice looking color.
About ready to get the oil changed again and we are thinking about going to the synthetic. Will make that decision in the next few days.
Expecting some more snow this week-end and if we get what they are saying I think it may be time to heat the garaage and clean it up inside. We will be driving the 4x4 a couple days I guess.
Matt---Toni says you need to give her a call soon. She ran out of calling cards, I guess. She will be working Fri, Sat and Sun nights though.
OH yea Dura- I get to go back to work finally. After a year off they thought I was going to retire I guess. The Dr. says if I take it easy and stay off ladders a few weeks I can go back on 2-5. Untill then I have to walk as much as possible to build the strength back up in my leg. It is almost 2"smaller than the other one.
Have a good day Y'all
LRCobra
I wish I was overreacting to the problem but it is no secret that these cars can potentially develop front end problems within the first year of ownership, maybe sooner, maybe later or never. I have talked to at least 3 dealers here in Miami and these techs are struggling to silence these cradles and while GM knows about the problems a solution is not yet visible in the horizon.
Again, my problem could be cradle related but the nature of the issue is different...no ticks yet but the front end clunks and the noise is transmitted to the column and brake pedal.
Perhaps, the dealer began to take my car apart today and likely placed new parts orders for key components...just a guess as I haven't heard from them at all since I dropped the car early this morning. In a situation where no TSB's are available the repair approach becomes sort of 'detective' work......take apart, look for excessive component play, inspect the parts visually, do tedious tests on the front end, replace parts, readjust bolts and see if it goes away Trial and error until it feels right again.
My natural worry is that if the dealer repairs the car and 3 to 6 months down the road the problem re-appears, then I would be running very short of time if I need to seek for Lemon Law relief....Florida law only gives 24 months/18,000 miles to grant relief whichever comes first. My car has 13,000 miles meaning that at my normal driving rate I would have just about 6 months left of Lemon Law coverage...if the problem re-occurs say in 7 months and the car has over 18K miles, I will be screwed. In cases like this, manufacturers essentially 'drag thier own feet' to allow for the time statues to run out and prevent the consumer to take any legal action as the state will say...too late, too bad now it's your problem. That's why it is so important in cases like this to follow 'standard procedure' allow the manufacturer to perform the number of repair attempts to give them the 'strike out' and then right away go to the next level.
This is also why manufacturers and dealers in cases where they now they will have to buyback or replace a defective car, play the game of constant repairs again to buy enough time to disarm you from your consumer rights.
Lemon laws in the USA are a race again time on both sides...the manufacturer to get the car fixed or drag the consumer all the way, and the consumer to give the minimum amount of repair attempts required by law and then act upon his/her rights immediately. In Florida the problem in my Impala warrants only 1 repair attempt, then strike out. So once I hear from the dealer tomorrow or friday, then I will weigh my options. For now I am trying to persue the case directly with GM...they now these cars are beign repurchased due to the unsolved cradle problems.
The nagging question is how the suspension got loose? Since replacement parts are essentially identical to the original ones, then can I expect to be in the same situation again 6 to 12 months down the road? The very existance of a TSB can make these problems much easier to deal with, but without a repair procedure is crap shoot, thus increasing the chances of the problem re-appearing again.
At this point, I am giving the dealer until friday to fix it. Even if the car stays at the dealer waiting for parts, those days will count against them as well. In FL 15 calendar days a vehicle is out of service and the car is automatically eligible to go straight to arbitration.
The next couple of days are critical in the resolution of the problem.
Before I took delivery of the car, I performed a VIN number track on the GMBuyPower.com site which by the way is excellent. I even saw the window sticker on line prior to say 'YES' to order the car.
It was agreat buying experience and this is what makes me sad that 11 months later things are no going well with my Impala. The car 'Rocks' otherwise, but the front end issues are cause for concern.
3800. Just people in other forums who are very
vocal against it. Incentives can/do vary by region and where I live there hasn't been anything but the 5.9% on the Impala since I started to consider the car last spring and even that was after I ordered it in July.
I too am sorry to hear about Teo's problems. I
bought mine after considering the cradle problems reported by others here. Figured there would be a fix before the warranty ran out. Front end clunks at 13,000 miles is another story. GM with it's staff of engineers better get this under control. They probably know the problem causes but haven't figured out a cheap enough fix yet. One that will last past 3/36. My thoughts on getting another Impala are on hold.
Question on the popping/ticking: is this a very obvious sound or one that you have to actively listen for ? I'm talking about in most cases where those who have it noticed the sound.
I think I saw it on NBC- Dateline once..where some guy thought he was getting a amazing deal on a camaro. And it turns out that someone else had owned the lemon once before, and GM bought it back then resold it again!
On another note, I still am not sure about the so called popping sound! Everyday when I drive the car, I listen very carefully to try to listen for it!
Does it sound anything like 2 actual pieces of metal breaking sorta like a "pluck pluck" sound?? I was I can get a sound file of the so called popping sound!!
Teo, goodluck with your car! If GM can't fix it, and they try to settle it with you without the arbitrator, what are you gonna do?
E.g. If GM offered you a brand new 2001 impala LS, would you consider taking that offer? Or would you just get your money back and go for some other car?
In the mean time, for those of you who are not experiencing funny noises or the like, enjoy the car but be attentive at the same time.
I am eagerly waiting to hear from the dealer and to have that repair ticket in my hand!
Actually one thing I've meant to check and never think about, the feeling sort of reminds me of the time I took my Celica in for brake work, and they didn't tighten the lug nuts completely. Not exactly the same sensation, but it was also only really noticeable when braking or turning at low speeds.
Recently, GM made a change in their card, and gave existing customers the option of switching to the new plan. My understanding is new cardholders can earn unlimited rebates; however, GM can limit the amount of rebate you can apply to a particular car. Thus they may only allow you to cash in $500 on a hot seller, while letting you cash in $2000 on an Aztek! I opted to keep the old setup for myself; I don't generally buy a new car that frequently, so I'd rather be able to ultimately cash in the amount I want on the car of my choice. I'd be really annoyed if I saved up dollars on the card, only to be told they'd only let me cash in a few on the car I wanted.
BTW - we charge practically EVERYTHING we buy on our GM card each year, until we hit the $500 earnings ceiling. Then for the rest of the year, we switch over to the Discover Card and earn 1% cash back. Seems to be a pretty good compromise.
The current, "new" GM card program let you "collect" 5% earning on everything charged on the card, then redeem the "earnings" up to a maximum, set by GM for every model of car.
GM pledged that the limit never will be less than $1000, not $500. See here:
http://www.gmcard.com/generic/a_indexearncheck.html
For Impala and most cars of the same or higher class the current redemption limit is $2000. $1500 for Metro, Prizm, Cavalier, Malibu, and up to $3500 for Cadillac Seville. The only car I found with the minimal $1000 allowance is Corvette. Sure, I did not check everything.
http://www.gmcard.com/generic/a_indexredemption.html
Personally, we switched to the new program. It was a pain to calculate, when it is time to switch to Discover. And, any case, with two drivers in family, both programs would be about equally good for us.
We too are charging everything on the card. Including our phone, Internet and cable bills (pay-by-phone is faster than writing checks). The bills ($150+ per month, $2000 per year) are earning about $100 points per year, i.e. something like $400 toward a new car.
The only problem with the GM card: very low credit limit. Have to pay balance two or three times per month. Fortunately, no need to wait for statement: the data are available on Internet and by phone.
The old GM card, with the $500 yearly limit, was most favorable when buying inexpensive cars. E.g. $3500 redemption from a $9000 price of a base Metro...
The current program is more favorable when replacing cars often, or leasing them.
I have had my 2001 LS for just over a month, and it now has 3000 miles on it. I have not heard any ticking or clunking on it either. I have experienced the amp problem of the upgrade radio. After a month, either my ears are adjusting to it, or I am learning to live with it. I have not tried the bypass, but it is still in the back of my mind when the weather warms up. Minor interior problems, like the sagging headliner around the sunroof, and one of the underdash plastic pieces keeps falling down. Nothing a screw or two wont fix. Overall, I have been very satisfied with the LS, mileage has been about 3 mpg less than the 3.4 engine, averaging about 24.5. This is 90% driving in congested interstate traffic in OKC, 50 mile per day round trip to work. Still have not had the car on a long trip, where you could lock the cruise on the interstate and just drive. Curious to see how much the mileage improves on those driving conditions.
Teo: Good luck with the front end problems. Hopefully GM can find a workable solution to your car.
Is the cradle different for the 3.4 than the 3.8?
Any base model owners experiencing the steering problems that Teo (and possibly Nosirrah) have?
Ken
With Teo's troubles, I was looking for some reassurance that others
with HIGHER mileage are NOT having similar problems further down
the road. Glad to hear you're not.
I tend to hold onto cars for a long time.
crosley- Presumably, that battery was covered or at least pro-rated under warranty?
lrcobra - Glad to hear you're mobile again. Please take your physical therapy
very seriously. It made all the difference in the world to both my father
when he broke his shoulder and my Godson when he broke his as well.
blckthree - On my 3.8, I get better mileage in the summer than winter.
Also seem to do better with Texaco 87 or Exxon 87 than Sunoco 87.
And yes, the bypass is worth a try. Cheap fix.
Thanks guys.
Just came back from Yahoo's 2000 Impala club....another poster persuing arbitration on their Y2K Impala for cradle problems, oxygen sensor problems and PCM control module problems....car has been out of service for 36 days....
Its been 25 hours since I dropped my car at the dealer and still no a single word from them on the status of my car...
Impala = $2,000
Prizm = $1,500
And so forth.
When I first got my GM Mastercard back in '99, it was the old 'Blue Card program'. That program had a big constraint in my opinion...if you wanted to buy or trade cars every couple of years, it would have taken forever to accumulate any significant amount of earnings, due to the $500.00 per year cap limit. To accumulate $1,500 under the old card program, it would have taken 3 years to do so! And to accumulate $3,500 7 years!. Due to this problem GM lost a good number of cardmembers who suddenly lost interest in charging their purchases on the card just because it was taking an aweful long amount of time to get to the earnings amount they were shooting for.
When the new program came out in March 2000, I immediately requested to be 'upgraded' from the Blue card account to the new GM Card Platinum Mastercard account. Right now we are getting close to $1,000 in earnings in less than 1 year!
When I but the Impala, I used only $340 of earnings that helped cover for the tag, license and other small items.
But like Nossirragh says, if you don't buy cars often 4 or 5+ years, then the old Blue card account might work better for you. If you buy cars more often, the new program seems to work better in the end.
In Canada, the GM Card is a Visa and their program guidelines are very similar to the old US blue card accounts.
In England they have 'The Vauxhall Visa Card' and in Australia 'The Holden Visa Card'. Only in the US the card is issued as a Mastercard.
Enjoy the card and charge every single purchase you make to it. My wife and I only use this card to make everyday purchases and even the utilities are charged to our account (To collect more of those juicy 5% rebates) and payoff in its enterity every month.
The earnings stay 'dormant' on your account for up to 7 years; however, if you default on your account obligations, the GM card can revoke or remove your earnings, so be careful and pay those bills on time ;-)
I've been to the dealer 4 times on this. Once not documented so the lemon thing is on hold until "one more and you're out", whatever that means. You lose either way, monetarily.
I had EVERY fix imaginable, all previously posted here. ENTIRE cradle, shims, control arm, mounting brackets, etc. The last fix was a "lubricant" (for lack of a better word) was shot into half dollar sized holes in order to correct the issue. My husband and I have been meaning to get the exact name of this product. I personally believe it is similar to the new "spray on truck bedding", if any of you have seen that. Its rather nice for a truck bed, but hardly a fix for a front end problem. In my opinion, this DID NOT correct the issue, it only covered it up. Surely after a season of salt and grit, the noise will return at which time, I already have it in writing through arbitration, the car is gone. Buyback? replace? whatever. It really sours one on a brand new vehicle, no matter what the make. Its very aggravating, especially when it is happening in other areas of my life also . ie bad replacement windows. ......
Well, nearly a year has elapsed since the original purchase of our Impala, and, well, we still love the car. Still die hard Chevy fans, and well, we got another one. Not a replacement for the first, but another to match. His and hers now? How goofy is that I ask myself. lol
They are both base models. One navy blue and one jet black. One is 3.4, one is 3.8. They're both great cars. I hope the front end problem is solved one fine day. My life has been so chaotic lately that I dont even think about it unless I come here to read. I WAS stewing over it, but now I stew over a teenager that I have., no time to think of anything else these days. Its my first teenager, the 2000 model? lol
To answer a post I noticed here on how to listen for it. I was at a drive up ATM, turned my wheels slowly with the window open and it was obvious quick clicking. I also hear it in my garage. An enclosed area, up against a wall, alley etc, with windows down. When it was pulled into the bay once, all the mechanics heard it and said, "oh, that noise"? Rather obvious.
I guess I've said enough.
This document was NOT spell checked, sorry.
Barb
PS. For the record. To quote my arbitrator:
1. Noises heard are not normal operation of the vehicle. Repair attempts to correct the problem have not been successful. This is a defect in material or workmanship.
2. The problem could be a substantial impairment of safety to the vehicle if it is not repaired properly. Unusual noises in the steering poses a concern.
3. The manufacturer states a comprehensive fix. The manufacturer is being given one more opportunity to fix the problem.
The other scenario is that something terrible happens to a impala driver (god forbid!). But say someone dies due to a fault of the engine cradle! e.g. engine cradle falls apart at highway speeds and the car flips..person dies?
GM is so stupid that they don't put more effort in fixing this serious front end/engine cradle problem now! The more impalas that roll out the assembly line, the more money the company will lose if they are forced to recall vehicles.
I am glad that I bought the extra warranty, cause it seems to me that sooner or later my impala will run into the problems that some of you are facing!!
On another note, I was wondering whether all 4 of the round tail lamps light up or just the two on the side??
My intrigue has had most of its front end replaced, but still has the popping noises. These popping noises have been isolated to the front strut jounce bumpers. The only way to silence them is to lube them. A month or so later the noise will come back.
My intermediate steering shaft was replaced, this has done nothing to help the noise.
I have clunking noises sometimes when going over bumps.
When it is cold outside my REAR suspension will clunk over big bumps.
When i leased my intrigue it was my first car purchase in 12 years. It was a financial stretch for me. I was incredibly excited and enthusiastic about the car. Its engine and tranny are incredible, I love its looks and interior and the way it handles. But, boy has GM let me down. Do they even care about their customers.
I feel like they are driving me to the imports. GM is losing market share and seems adrift. I am incredibly disappointed in their company.
It doesn't seem that the grand prix and regal are suffering from these suspension maladies. I feel for you impala guys that are dealing with problems that the intriguers have been dealing with since 1998.
I feel a class action lawsuit coming on. Good luck guys.
Anyway, the cradle design may be at fault, or maybe the design of the reinforced police cradle(baby cops?)is okay, and the material choice is the problem like someone alluded to earlier, and I also mentioned. Either way, I agree with shamino, that if the problem exists in the police packages, too, then it's not just the regular production cradles(when the bow-tie breaks, the cradle will fall? Hope not!!!). If the police cradles show no problems, there still is a problem with the production unit. Something must be done, and espescially if someone gets injured/dies due to the design/choice of material defect. It's not like something you misuse/abuse and get into trouble with. This is a passive(for the(driver/owner), self generating problem, which I believe teo said may even be a contributing problem to the streering gear malady, though different symptoms. We just must all push forward with are knowledge, insight and corporate ablities if we are concerned in solving these problems so we can enjoy our wonderful cars the way we were intended to, even by Chevy/GM. It's their goof, not ours. They have to deal with it, or potentially lose many loyal, otherwise satisfied customers, and potential customers we have influence over. They wouldn't want to do that, would they? The truth is out there... We just have to find it! o~O--------
I am getting really upset at this whole ordeal....I find this UNACCEPTABLE on a $25K automobile. Safety items on any car today should be PERFECT, no flaws. GM intended to break new ground in aluminum structural vehicle applications, but something went wrong at the time of execution....oversight?, not enough testing....I would be really disturbing if GM released these cars knowing about these problems (Beta test principle) and fix the cars one a one to one basis.
Day 2 (Actually this is the 4th day the car is out of service due to this crappola) of this nonsense and no a single word yet from the dealer.
I have read the ongoing Intrigue owners saga as well, no wonder Olds is history today.
Of the other W-body cars, the Grand Prix, Century and Regal seem to be more problem...as far as I am concerned no more W-body cars for me.
Don't know what to buy next. Gm has really got me gun shy. DC has many quality problems and their trannies stink. Ford has problems too and their tannies shift poorly and also stink.
I guess a lot of drivers were caught by surprise that cops had impalas! It was funny how people moved out of my way or slowed down when I was driving my impala! I guess they thought I was a cop or something..but then again what cop would have a beautiful galaxy silver impala LS with a spoiler and sunroof eh?? lol
If these police versions of the impala breaks down, I am sure we will hear about it in the news!
Do any of you know anyone that works at GM?? Maybe they can give us the inside scoop on the progress in fixing the engine cradle problems!
I SAW SNEAK PREVIEWS OF THIS IMPALA BACK IN 1998. CHEVY BOASTED THAT THIS CAR WAS DESIGNED TO LAST AT LEAST 400,000 MILES. (ITS OBVIOUS THEY PUT TOO MANY ZEROS ON THAT) WHEN THE CAR FIRST CAME OUT AND THE MAJOR MAGAZINES DID ROAD TESTS, SUCH AS MOTOR TREND, CAR & DRIVER, ROAD & TRACK AND OTHERS -- NOT ONE OF THESE MAGAZINES GAVE THE CAR MUCH ATTENTION. WHEN COMPARED TO OTHER CARS IN ITS CLASS IT NEVER FINISHED FIRST. I WAS WAITING FOR MOTOR TREND TO MAKE IT THE CAR OF THE YEAR IN 2000. ITS OBVIOUS ALL THE TESTERS WERE NOT IMPRESSED FOR WHAT EVER REASONS. EVEN SUPER CHEVY MAGAZINE SHYED AWAY AND GAVE VERY LITTLE PRESS TO THE CAR. THE BUICK ENGINE SEEMS TO BE THE ONLY POSITIVE THING GOING FOR IT RIGHT NOW.
I CAN'T BELIEVE AT THIS POINT THE GM ISN'T RECALLING THESE CARS. YOU WOULD THINK THAT AFTER SEEING WHAT HAPPENED TO FIRESTONE AND FORD WITH THE TIRE FIASCO THAT DOWN THE ROAD ITS GOING TO COST THEM BIG TIME. I DON'T KNOW WHAT AN ENGINE CRADLE COSTS OR SUSPENSION PARTS REPLACED, BUT ONCE THE 36000 MILES CLICK ON THE ODOMETER YOUR ON YOUR OWN. SOME ALREADY HAVE HAD TWO OR THREE CRADLES REPLACED.
I SEE LOTS OF IMPALAS UP HERE IN ONTARIO CANADA AND MANY OF THE POLICE DEPARTMENTS HAVE THEM. BUT LIKE A COUPLE PREVIOUS POSTS IF THEY DON'T PERFORM IT WILL BE BACK TO CROWN VICS I'M SURE!!.
THERE MUST BE SOMEONE WHO PUTS POSTS ON THE IMPALA BOARD HERE THAT KNOWS SOME EXECUTIVE AT CHEVY OR GM. A SUGGESTION WOULD BE TO SCAN ALL THE NEGATIVE POSTS ABOUT THE IMPALA / MONTE CARLO CRADLE / SUSPENSION / STERIO / LOOSE FITTING GLOVE BOXES ETC ETC..... TO LET THEM KNOW COLLECTIVLEY THAT THEIR ARE A LOT OF UNHAPPY CUSTOMERS.
HOPEFULLY GM WILL SOON FIX THESE PROBLEMS CORRECTLY. I WON'T BUY AN IMPALA UNTIL A PERMANENT FIX IS DONE ON THE CRADLE/SUSPENSION. I WILL JUST KEEP DRIVING MY 88 CAPRICE.
I guess a lot of drivers were caught by surprise that cops had impalas! It was funny how people moved out of my way or slowed down when I was driving my impala! I guess they thought I was a cop or something..but then again what cop would have a beautiful galaxy silver impala LS with a spoiler and sunroof eh?? lol
If these police versions of the impala breaks down, I am sure we will hear about it in the news!
Do any of you know anyone that works at GM?? Maybe they can give us the inside scoop on the progress in fixing the engine cradle problems!
I guess a lot of drivers were caught by surprise that cops had impalas! It was funny how people moved out of my way or slowed down when I was driving my impala! I guess they thought I was a cop or something..but then again what cop would have a beautiful galaxy silver impala LS with a spoiler and sunroof eh?? lol
If these police versions of the impala breaks down, I am sure we will hear about it in the news!
Do any of you know anyone that works at GM?? Maybe they can give us the inside scoop on the progress in fixing the engine cradle problems!
The Impala is totaled. I'm fine except for soreness. The front end is completely deystroyed but the doors still open. The body shop guy was suprised to see me walking in. I would recommend this vehicle for anyones family. Thanks
Day 5th of the saga and still the dealer keeps very tight lipped.....
I thought I would mention that I serviced my transmission fluid and filter last week (28k miles). The trans uses a re-useable type gasket on the pan. Don't let the quick lube teenagers tell you that a new gasket is needed. Naturally a visual inspection will so any problem with the gasket.
Replace the trans filter and you will need to add about 7 - 8 quarts of Dexron /Mercon III fluid. You need to drive the car and recheck the oil level. The transaxle has some thermal control valves in it that control oil level in certain areas of the trans and you need to make sure that these areas are refilled for the proper level of fluid to be reached.
The fliter can be broken open to inspect for trash from the transmission. Ours had some very fine metal particals in it. This stuff was prolly from the manufacturing process.
A product called Lube Guard is a good additive for this transaxle. I have used it for years in transmissions.
I will be calling the Service Manager as he is working on the situation directly and find out exactly what was ordered (I believe I have the basic right to know).
The longer the car stays at the dealer, the faster it will be officially declared a 'LIMON' by Florida law. 15 Days out of service is all needed for the same problem. 10 More days to go......
Has anyone looked under a 2001 Impala? Does the cradle looks different? What about the welds and other suspension components??
VERY UPSET AT THIS WHOLE ORDEAL!
is sitting and waiting for parts?
I would think they owe you that much.
The Metro is a joke performance wise...it is a 1.0L 3 Cylinder 'Cushman' golf cart. The tranny is a 3-speed auto, so you can imagine the thrills I am having each time I seat behind the wheel...punch the accelerator and the cars shakes and shudders, takes a 5 second pause and then accelerates. This car's 0-60 time must be at least 30 miles going straight. This car really makes you appreciate the goodness of the monster 3800 V6 engine and the tranny we have in the Impala.
But not everything about the Metro is that bad. Actually, Dura, you'll be interested to know that the standard AM/FM radio (No Tape) sounds 1000 better than the 'premium' radio in the Impala LS. Rich deep bass, Clear and crisp high tones...you can feel that bass rebouncing on your legs coming from the front speakers...what's up with that?
For it beign a $10,000 'EL CHEAPO' car, let me tell you that fit, finish and materials are not that bad. The dashboard and the center console feels much tighter adjusted than the one in the Impala and the plastic doesn't creak when pressed in. No interior creaks, squeaks or rattles and oh, and the steering feels tight and free of vibrations and clunks altough it is dangerously vague (It reminds me of driving a shopping cart at 40MPH). Seats are OK and the car is not that bad looking inside, but in some details in the interior fit and finish dept, the little Metro sedan can easily put the Impala to shame. The A/C is good and surprinsingly powerful...
Would I buy one! NO WAY!, good thing GM is axing these little critters for good. These cars are too small, too slow, too vague and too dangerous in normal driving.
Gas Mileage is impressive, well around 42MPG with the A/C...excellent for meeting CAFE guidelines.
So, again, I am not in a rush. GM is paying for this golf cart, the car is sitting at the dealer waiting for parts and accumulating out of service days to officially qualify under Lemon law and meanwhile, I am studying an analyzing my options after this ordeal ends..
Its hot today..time for some refreshing LEMONADE and Doc Otis..
I'm thinking maybe GM chose to test their new ideas on Chevys first..since more people will buy chevy then either caddy or buick! They can collect huge amounts of data on these brand new engine cradles, then iron out all the bugs before putting them in their high end luxury cars!
Oh well, I guess I never learn..always buying a first year production model that are bound to have problems!!
Still no word from the Service Manager as to what exactly they intend to do to 'correct' the problem.
GM would have save themselves a lot of trouble by not putting these cradles without making sure about long term issues with the use of Aluminum under high torsion and temperature.
An Impala with a STEEL cradle, that would have been just perfect.
http://www.angelfire.com/oh4/gmlemons/