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Subaru Crew Best Service Facilities
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Comments
Cheers Pat.
Thanks
Ed
It's nice to see another SI person here on Edmunds. I would second Mike's recommendation of Mark @ Manfredi for buying, and Flemington for service. I know it is a bit of a drive but it is worth it. It's a funny coincidence- I was at Flemington this weekend (see post#1210 on the Legacy/Ouback problem board). While there I met a woman who travels about an hour to go there for service as well. We were talking about the local service places:
Beltway in Brooklyn- a co-worker of mine had her sisters car get banged up by the dealer when in for an oil change. Beltway tried to deny it, but lost.
Manfredi service- I remember Mark (dealer) saying their service dept was so-so.
Bell in Rahway- I've heard bad things about there as well, and so did she.
I know it is a bit of a ride from SI, but I feel it is worth it. They have always treated me fairly, and they do not try to gouge you. While you are there, you can take as many test drives as you like also:-)
Mark
Other than that it is good
-mike
check all your other fluid levels (oil, gear oil/tranny fluid, Power steering fluid) for indications that they are leaking, check under the car for puddles of anything you can identify. Get under the car and locate the front differential (it's a big hunk of metal near the transmission and between the two front tires, your axles connect to it via the inner CV joints (identifiable by their proximity to the CV boots - black rubber boots)). If you see ANYTHING leaking out of the CV joint, CV boots or differential then that is bad. If you are within 60K miles, it's likely covered on your powertrain warrantee Take it to a dealer for warrantee work.
1- for the last 10K miles or so, I hear a quiet and intermittent "clunk" from the rear when upshifting under 3K RPM.
2- for the last 3K miles shifting into 1st gear (either from neutral or from second) causes a grinding sensation (yes, the clutch was completely disengaged).
3- I have a burning smell that I found to be burning grease coming out of my differential.
Anyway, they were totally cool at Carlson Subaru, they listened to what I had to say, took it for a test, kept it for the day diagnosing it and in the end told me I needed a new rear diff, new first gear and other assorted things around the front diff - all warantee work. They didn't balk at being upfront and honest and "doing the right thing". I have yet to have my car fixed there, but so far impressed with their integrity. -elissa
You could try a search in the Tri-State Forum at nasioc.com.
Or just go to Flemington. :-) If you go to a "new" dealer, find out the tech qualifications (i.e. Senior Master Techs).
-Dennis
-mike
The sales staff was great (my wife bought her 99 OB there) but the service was awful.
Shortly after my meeting with the District Service Operations Manager, they cleaned house in the service department (Service Manager and Advisor). Ok, a lot of people probably complained and it wasn't just me. :-) Carl, the mellow parts guy, took over as Service Manager. That was about 2 1/2 years ago.
-Dennis
Good luck at Bell. Let us know how everything works out.
Mark
-Dennis
-mike
If you take I-40 East into Wilmington (I-40 ends there and it becomes College Ave.), and then make a left on to Market Street (I think), it's up about a mile or two on your right.
Bob
Bob
-Bob
I have a local dealer 20 minutes away, but for service I prefer going the 40 minutes to Liberty.
-Brian
I tried Manfredi on SI once. I waited about 20 minutes to even have the service manager speak to me -- I ended up leaving. BTW, Vin, Mike and Mark, I'm a SI native and still have my business here.
What do you guys think?
-mike
-mike
If you don't need a dealer but want a very experienced Sube mechanic go to Import Motors in Schaumburg. John Naltsas is one of the few Subaru Senior Master Techs in the Chicago area, he used to be in charge at the Schaumburg Audi/Subaru dealer till a few years ago when they dropped Subaru.The present Schaumburg Subaru dealer techs are always having to call him up for advice.
Vin: I'm ready to switch to synth in the tranny and diffs (already did Mobil 1 in the engine -- sorry). What Amsoil should I use in my 02 OBW w/auto, and maybe you can e-mail your numnber to discuss further. E-mail is jlemole@comcast.net
I went to Somerset Subaru a few years ago and they were very good.
I ended up switching to Flemington because Somerset is closed Saturdays. Flemington will also do minor repairs on Saturday while some dealers only do oil changes. Flemington and Somerset both go by the book and don't have add-ons.
I live in northern Middlesex County and make the drive to Flemington for service on two Subaru's. Much better than the dealers closer to me. It's also easy to speak with the Service Manager, shop foreman and dealership owner.
-Dennis
I have not tried World; I ususally make the trip out to Flemington. In the 3 years I've been using them I have had no problems. They seem to stay on top of things and don't pull the "that happens to Subaru" line other dealers do.
A SI/Bklyn meet sounds good!
Mark
-mike
P.S. They're about 50 minutes from SI w/o traffic, GSP exit 109. Better yet, only 15 minutes from my home.
Vin-- thanks for the Amsoil info. I look forward to your e-mail. I'm really keen on making the switch now. BTW, do you know a competent local independent that can change em' out for me?
-mike
Mike, once I get the fluids, maybe we can get together and you could help me with the swap? BTW, are you in SI or Brooklyn??
-mike
Thanks,
David
I am looking to get a front differential seal job done by a competent mechanic who'll charge less than the dealership is asking for my 96 Legacy Outback 2.5 L. My wagon has 130K on it. Also I need the rear main seal on my engine done which should be accessible when they pull the tranny. Anyone have any positive experiences with transmission mechanics within Rt.495? I live in Boston. Thanks.
Also Import Auto Services in Marlboro recommended Bonded Transmission in Framingham. Anyone ever deal with them?
They offered a 12 mo 12 K warranty on the front diff seal job.
Regards,
Matt
After taking a very informal poll (Basically accosting other Subaru owners in parking lots while I've been out and about) I've heard good things about the service department at the dealership in Irvine. A bit up the road but if they can fix your moonroof it'd be worth the drive.
Hope that helps,
Sep
I've gotten satisfactory service for our '01 and '03 Foresters at Bob Baker Subaru in El Cajon.
Cheers,
Lowell
thank you!
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8degrees in 'neu beige', ma