I just bought a 2001 Highlander on 2/3/01. I can not get comfortable driving the car. I have tried everything. I called the dealership back 3 days after I got it, to try to get the car I traded in back, and of course to no avail. They actually said "Well you better figure out how to get comfortable". I drive 100+ miles a day for work and the comfort level is starting to kill my back. I have the Limited AWD with EVERY OPTION but the heated seats. MSRP is $35,000. I have the extended warranty to 100,000 miles or 7 years. The dealer also has a check they "Held", what if I stop payment on it will they do a rollback? Will it affect my credit? Help..... thanks for the replies..
I am not a lawyer, but I don't see any legal obligation for the dealer to take back your HL. There appears to be no defects in the vehicle; indeed it is a very good vehicle (although somewhat overpriced at MSRP). It appears you simply bought the wrong car for you. Considering how popular the car is perhaps you can sit down with the manager and work some kind of trade. Apparently you needed a new car. If you get another Toyota there perhaps they will work with you.
Again I'm not a lawyer, but the car has been titled and may not be able to sold as new again??
I would presume that if you stopped payment or refused to pay you could get into credit trouble. I would beware that. It would be worth losing some money on a trade or sale than wreck your credit.
I would get some qualified/professional advice before I did anything rash. Good Luck!!
Kelley: Are you really sure that you want to get rid of your Highlander? Your problems seems easy to fix. There are all sorts of cushions, pads, beaded covers, etc., that can be used on seats of cars/SUVs to increase comfort for people with different preferences. Have you been to a large auto supply chain store to see what they have to offer? Some suppliers also sell online, so you could search on the internet for aftermarket options to improve your comfort. Have you really "tried everything"?
Just out of curiousity, what vehicle were you driving before the HL? I'm just trying to get a feel why you think the seats are uncomfortable. I believe the Limited you bought has power seats, no?
In an extreme case you could buy aftermarket seats, but they won't be cheap.
And since the HL is presently in short supply, you probably wouldn't have a hard time reselling it. As long as you didn't pay MSRP you might not even take a loss.
I have to admit, if you were a client of mine and that unhappy, regardless of the miles on the Highlander, I'd swap you right out of it for what you'd paid for it and apply it to another car you are more comfy in. While I can't believe anyone could be uncomfortable, as the Limiteds are indeed awesome for ride and seat comfort, it wouldn't matter to me what I believe -- what would matter to me is how you feel. Perhaps you need to appeal to their customer relations person there to try and swap it out equally?
Yes, I experience poor night vision on my BMW. I had the windows tinted after I bought the car. They are technically not legal- too dark. But they really aren't that dark. Just comfortable during the endless sunshine and heat in Walnut Creek, Ca. I enjoy the privacy/darkness largely because of the lack of glare. I feel more peaceful in a gray, cool car. Besides, I backed out of my garage without looking and really bashed the car that was in the driveway. I wasn't paying attention, and that was in broad daylight. To svaceo- good luck on the Highlander. I bought a new BMW and kept it for a month. I decided I couldn't live without a 5 speed with sport suspension, etc so One Month later to the day, I returned the car to the dealer and leased the car I wanted. They gave me some song and dance and I probably lost quite a bit of money. I wasn't paying attention to the transaction, just the color, the payments, the kind of reaction the dealers count on. Later I received a frantic call from the Finance Manager. He had "one more paper for me to sign". When I went in to sign the form it was a DMV form or something like that. It was basically referring to the return of the car to their inventory and said that the "customer returned the vehicle due to financing" or something like that. The bottom line is the car was going to be resold as "new". The form said it was previously unregistered. Not true, but they made a buck, and I didn't want to get into it with them. I signed the form and took home the car I wanted. My impulsive nature and lack of ability to commit to a vehicle gets me in trouble. Maybe I should go to a 12 step program for compulsive purchases. I did the same thing with a New Beetle in 1998. Traded it to the dealer after 6 months because I wanted a 5 speed. Why don't these high end SUV's match a 5 speed to a 6 cylinder? Don't they realize that some of us like to drive? Cruise control, what a waste. I feel like an old woman when I use it. If I want to be that old, I should just get an Airstream and pack it in.
"He brought you "Confessions Of a Car Salesman" to give you the inside story of his undercover work as a car salesman. For this chat, Chandler Phillips goes one-on-one with "The Cardinal", Dependable Dodge's own Marc Antonucci . Don't miss this battle of truths as these two give it to you straight."
In Toronto, Canada the Highlander AWD V6 only have one options which is the "Limited" with all the bell and whistles and the VSC with Tracs that cost $9200 CDN. The only option I want is the VSC. If I was to buy the base AWD V6(in Canada) is it possible to bring it to the USA to add the VSC option?
This may seem like silly question, but: if you found the car so uncomfortable—why did you buy it?? I guess the lesson to be learned here is to really spend (a lot of) time doing (multiple) test drives beforehand, of the vehicle you're seriously considering to purchase.
I can relate to your problem. My Camry -- the first Toyota I had ever bought -- gave my back fits. And for those who would say, "Then why did you buy it?", my back pain only showed up after a couple of days of driving 50 miles per day. It's not something you feel in a test drive, and most dealers wouldn't go for that long of a test drive.
The good news, if it's back pain, is that there are solutions available. My was a simple lumbar pad ($15 at the Healthy Back Store -- you can buy from them online). The store told me that most dealers will pay for the cost of the solution, just to make the customer happy (or less upset?).
I guess one of the questions I have is: is this the first time you've had back pain, or is this a problem (your back) that you've had for some time, and was only aggravated by the Highlander's seat? The reason I ask is, I have a bad back, and whenever I test drive a vehicle, that's a key concern of mine.
I do agree, that you may only find that out after a 50-mile drive, but if you have back problem, in the first place, maybe you you can find a "willing" dealer to allow you to take an extended test drive. Offer to fill it up with gas, maybe that will help.
Honda really limited themselves with the Isuzu deal. They did it to stick something into their lineup for a SUV offering and it worked ok for the first several years, but the market's too competitive now. I think they are apprehensive about entering markets that already have established leaders (read: trucks), so they've needed this long to cook a SUV up. Also, I think Toyota considers its biggest compeditor as Honda, so the move for Toyota of the Highlander and Sequoia was good strategy, IMO. And currently, I estimate Toyota sells twice as many models of vehicles as Honda - there's power in numbers?
Hi thanks for the replies. I used to drive a Lincoln Navigator. The other big problem I have is the steering wheel. It does not tilt enough for me. Overall the car is a very nice ride and handles like a car not an suv, but it is not the car for me. I sat down with the dealer and he said they would only put me in a sequoia or a highlander. I don't really like either one. Thanks again
msu79*etc, I did want to point out here that this isn't just about "legal". That dealer has a moral obligation to help the customer out of a car that is causing him trouble/pain. And, I just now read here where they are insisting svceo buy "higher" to Sequoia or yet another Highlander? That makes no sense to me. Why not any car they are comfortable with, even Avalon, Camry, Limited 4Runner?
I wish Dianne could help me too.... I live in San jose, CA by the way. My test drive was less than 5 minutes. I want to get back into a Navigator or a 2001 Jaguar S-type. The key to my success I found out is the telescoping steering wheel. That works great for me. I typed the wrong info, the dealer wants me to go for a landcruiser or a sequoia. I think I may have made a huge mistake and I may just have to live with it. The other thing is I have always owned American made cars. This is my first venture into a toyota. I just do not like their product. I was trying to be practical by trading in my NAV. I am buying a house soon and I lowered my car payment with the HL. But now my comfort is worth more the saving a few bucks. Kelly
JUST GOT MY HIGHLANDER ON 2/23/01 SILVER LIMITED - FULLY LOADED 4WD. LOVE THE ATTENTION THIS TRUCK IS MAKING. I DO AGREE SVACEO ABOUT HOW DIFFICULT IT IS TO GET COMFORTABLE IN THE HIGHLANDER - BUT I STILL Wouldn't TRADE IT.
I would like to purchase a base version of the AWD HL but with VD and BE. These features only seem to be offered with the Limited package unless you special order (a four month process). Here in Colorado I'd like a car with those features but really don't want to wait so long. Am I out of luck? Any suggestions regarding on-line searches for particular packages would be appreciated. Sure I'd love one with everything on it but my budget suggests more prudence.
Your plight has certainly occupied a number of post in this forum. I read back until I eventually got to your original post. Are you physically uncomfortable? or uncomfortable with how much money you spent? Your post addresses the money more than the backache. I think your credit rating certainly would be damaged if you stopped payment on the check. The dealer delivered to you the car in good faith, and apparently, there is no defect, or "lemon" isues. You just failed to research the vehicle sufficiently. That is not the dealers fault. On the other hand, there is good advise about selling the car above. I am certain you could sell the vehicle, or trade it in on another model, but I am also certain it would costs you money. Do not blame the dealer for your failings, this is one of those instances where you are responsible (even as much as we want to blame someone else). I suppose I am skeptical why you cannot get comfortable? The seat has infinite adjustments; the ride is soft; no excessive body lean, and all the other factors that could lead to discomfort. I hope you can find something more comfortable.
Hi Sky, my plight is the seat and the angle of the steering wheel,if the steering wheel would just tilt so it would be perpendicular to the floor that would be great. Money is not my issue. I had a $50,000 car that I traded in. I was asking because the $5k I have sitting over there I could go use towards another more comfortable car. I am the first to admit I made a mistake buying it.I am just trying to figure our if I can correct it or not with the help of the dealer. I also brought them my aunt the next day and she bought a 2001 Rav 4 from them. I handed them a sale and they are not willing to help me out. I know I will lose money, I am just wondering if it is worth it or if I should just deal. My sticker was almost $35k on the car, what do you think I could sell it for on a private sale? I also got the extended warranty for 7 yrs/100,000 miles. I have 1,900 miles on it and it is the bluestone color limited with every option.
Got my 4X2 HL under $27K (MSRP was $28,890)yesterday in Bay Area. The only thing I don't like is the old fashion antenna. Does anyone know if I can change it to an automatic one ? And where can I find the part/kit ?
My comment was too hasty, and too harsh. I am sorry. I truly am sorry you are experiencing discomfort. I have had my HL less than a week, and feeling very good about the vehicle, and my decision .... and I overreacted. I had looked last year at a Miata .... only to discover I could not fit my 6' 3" frame under the wheel, so I should have been more sympathetic with your situation. When we drove ours off the dealer's lot my wife asked: How much do you suppose it has depreciated already? Unfortunately, that is exactly the case. On the other hand, the HL is popular and in short supply. You may be able to find a buyer, but your chances deminish as you put more miles on it, and availability improves. I am no auto salesman, but I suspect you will need to make it attractive, like throwing in the extended warranty at no costs (or something like that). Human nature is, if you are going to pay full price, you will buy from a dealer. Four years ago I sold a "cherry" 1985 Mazda RX-7 at top dollar through Autotrader, and the advertisment cost was most reasonable. I think there is a Internet site for the firm .... you need to reach as many people as possible .... more than you would ever reach in a local newspaper. Good Luck .... and I hope you find something more comfortable.
I've posted this question before, but didn't get too many replies to it. In about three months I'll be purchasing a new SUV. I've been following the development of several new SUVs for the past year (Highlander, Trailblazer, Jeep Liberty) and will soon have to make a decision. I currently have a Jeep Grand Cherokee that I like and have had good luck with, but would like to try something new. I have always had 4WD vehicles and I like the Highlander and reputation of Toyotas, but I am concerned about the AWD system. I live in a mountainous region and we get a good amount of snow. I'm not all that familiar with the Highlander's AWD system, but my concern is with it's ability in snow on hills. With the Jeep Selec-Trac system you have full time 4WD, part time 4WD and low range. How does the Highlander AWD system compare to a conventional 4WD system? Which is better? Thanks for any help or opinions.
With the Jeep, do you find that its full time 4WD and part time 4WD are usually adequate for your needs, or do you often find that you need to use four wheel low? If you often find that you need to use 4 wheel low, then you may have answered your own question. AWD does not include four wheel low, which usually is not needed except off road, but sometimes can be needed in really deep snow on steep inclines. You should know from your own experience whether you need 4 wheel low.
AWD is just another form of full-time 4WD—just as is part-time 4WD, and full-time 4WD are different forms of "4WD." The difference is mainly in the "marketing" the different units. As the above post mentioned, here in the USA, if the unit is full-time, and does not offer a low range, it's marketed as AWD, not 4WD. Therefore "AWD" equipped vehicles are more "highway-oriented" than "off-road" oriented.
It's interesting to note that "AWD" is a term used mostly here in North America. As you all know, Subaru's (North American) marketing is based on "The Beauty of AWD." However, if you visit any of Subaru's international corporate sites, you will find the vehicles as marketed as 4WD—not AWD. It's the same system, just marketed differently. I'm sure if you visit any of Toyota's international corporate sites, you will find the same thing.
The exceptions to this (in America) are that the Rav4 and RX300 have "AWD" (by American marketing standards), yet are marketed as having 4WD (not AWD). Same with the On-demand AWD systems used by the CR-V and MDX. Go figure.
Just picked up our black AWD V6 Ltd, fully loaded! There are only two ways the V6 come here in Canada base and fully loaded....$2800 under MSRP...but we paid $1000 for PDI and frieght...so I don't really know how good of a deal we got...but all in all, I am fairly satisfied with the deal. The HL is a beautiful SUV and I love the tan leather (looks good in a black vehicle).
One of the accessories we got was a bike adapter for the roof rack, but I did not realize it is good for only one bicycle. Does Toyota have bike adapters for two bikes or do I have to buy a second bike adapter? If so does anyone know the dealer cost and the retail cost of this item? Although I live in Canada (Nova Scotia), I would certainly be interested in any tips from the US townhallers!!!!
P.S. I am very happy I didn't buy an MDX...not having the center console will certainly make it easier getting to our upcoming first child!!!
I also live in a snow belt city. I find AWD to be just fine, but your driving conditions may be more severe than mine. My wife's Subaru Forester never has a problem in snow. I will probably buy a Highlander or possibly wait to buy the new 2002 Mountaineer V8, when it becomes available with VSC in September. They both have AWD, and AWD has advantages on dry roads. That's why some sports cars have AWD. But if no one had a need for part time four wheel low, Ford would offer the Mercury AWD system on the new 2002 Ford Explorer. Instead they are offering an improved Quadratrac system on the 2002 Explorer, and it has four wheel low. It is unusual to need to engage 4 wheel low in snow, but it can happen. If you find that permanent four wheel drive and four wheel high are sometimes not adequate for you, and you then benefit from 4 wheel low, I'd think that your driving conditions are so severe that you'd end up regretting the loss of 4 wheel low by buying any SUV or wagon that has AWD, such as the Highlander, Subaru, Volvo, Mercury, Audi, etc. In this country, any SUV that advertises AWD does not have part time 4 wheel low.
I have had my AL 4x2 V6 for about 2 weeks and have 400 miles on it. I have been hearing a light tapping noise coming from the engine. Is this normal? I hear it when I'm in park or at a stop. I do not hear it when I'm driving. Also I have not own a new car in a long time. Is it normal that air comes from the vents when the fan is off. If so... is the a fan on all the time at a low speed? Maybe the fan is making a clicking noise also? What do you guys think?
p.s. I know that the Engine is still under the breaking in period and have not raced the engine and have not driven at high speeds.
For a report on AWD V6 with VSC click here: cooltrucks Jan 23, 2001 9:43pm I thought the cloth seats were hard, and bothered my back. The leather did not. I would prefer the gray also. My Pathfinder's engine is 4 yr. old and doesn't have the extra horses(only 196) so the Hl blows it away.
....but I'm here to announce the new Toyota Highlander Owners club now available on Edmunds.com Owner's Club board. Please stop by and introduce yourself in Meet the Members and let me know how I can help build your club.
I have linked this discussion into that folder, but it will always reside here in SUVs.
True, it is unusual to use 4WD-Low, unless you spend a lot of time off-road—which is where it definitely comes in handy. However, just last week in the middle of a snow "event" (a favorite word used by local weather forecasters), I had an opportunity to use 4WD-Low on road.
I live in the country, and I was approaching a long, curvey, steep down hill section of the road. Knowing that this stretch of the road to be very dangerous during a snow storm, I stopped my Explorer, put it in 4WD-Low and also put it in "2" instead of "Drive." I therefore let the engine do the breaking, instead of keeping my foot on the brakes. This kept the vehicle well under 10 mph, and very much under control. So, in this case, I was very happy to have the additional safety factor of a Low-Range.
Also, anybody who pulls a boat trailer, and uses a steep boat ramp to load/unload their boat, knows the advantage of having a Low-Range.
"The exceptions to this (in America) are that the Rav4 and RX300 have "AWD" (by American marketing standards), yet are marketed as having 4WD (not AWD). Same with the On-demand AWD systems used by the CR-V and MDX. Go figure."
This statement is incorrect. The RX300 is not "on-demand" but permanent-AWD. Not the same as the MDX.
I also noticed an engine tapping noise while test-driving a Highlander. I test-drove a second one with the same pronounced noise while stopping and idling, I though it was unusual although the salesperson said it was normal. My present Honda 3.0 VTEC engine is quieter in this regard.
Dianne: I certainly agree that a dealer "should" go out of their way to make their customers happy. In svaceo's case I merely pointed out there appears to be no "legal" reason for them to do so.
I alluded to an incident back in 1988 I had in Louisiana. I had a dealer tell me that according to Louisiana law a car that had already been titled could not be sold as new again by the dealer. Since such a car had to be sold as used, it could not be sold at new car prices.
I was asking if such laws existed today. I presume it would vary by state. I can certainly understand a dealer's reluctance to refund the full purchase price only to sell the car used at a loss. I can not understand why the dealer can't work something out so that they both win.
If the dealer is unwilling to work with svaceo then I still recommend he do something ASAP while demand is still high and his miles are still low.
I have driven my Highlander 2WD V6 Limited just over 400 miles and I have not noticed any tapping or annoying noises while driving or idling. I also test drove two other V6 HL and one 4 cyl. before purchasing my vehicle, they all did not have any engine tapping noises coming from any of them either. IMHO I don't believe that there should be any unusual sounds coming from a new engine and you should have it checked out by your dealer ASAP.
My suggestion to you is to sell the HL immediately.You may have to take a hit of about $2to 3G. there's nothing worse than driving a car you don't like or want. Every nuance is magnified because you hate the car. I had that problem about 5 yaers ago.I wanted a Concorde and i bought a Taurus instead and I found one problem after the other sometimes real or imagined. I sold it 3 months later and I lost $2G. I bought the Concorde and believe me it was in the shop every 2 months. I liked the concorde so I lived with the problems. The Taurus would have had less problems but I did not like it. You can also turn in the extended warranty for a refund. It will be pro-rated. By the way what state are you in?
"The exceptions to this (in America) are that the Rav4 and RX300 have "AWD" (by American marketing standards), yet are marketed as having 4WD (not AWD). Same with the On-demand AWD systems used by the CR-V and MDX. Go figure."
This statement is incorrect. The RX300 is not "on-demand" but permanent-AWD. Not the same as the MDX.
Tonychrys- Go back and re-read my statement. I said that the RX300 does indeed have 4WD (or AWD, if you prefer). I did not say it was an "on-demand" AWD. I said that only of the CR-V and MDX.
I guess it's just a case of "phrasing" or writing style. I've reread the paragraph and I still don't get it. But if that's what you meant then I stand corrected.
What I was trying to say was that the (AWD) RAV4 and RX300 are being marketed as 4WD, not AWD. And... that the On-Demand CR-V and MDX are also being marketed as 4WD, and not AWD.
Even though all those mentioned vehicles do not have a low range (a North American marketing prerequisite in order to be called "AWD"), both Toyota and Honda, for whatever reasons, do not refer to them as AWD, but as 4WD.
"Does Toyota have bike adapters for two bikes or do I have to buy a second bike adapter? "
If you have a tow receiver, you might want to look at bike carriers that mount into it. I have one. It makes it easier to get at the bikes. On the other hand, you may want to take a really close look at competing models because some to me appeared to be considerably harder to use than others (sorry, I went through this 3 years ago and I don't remember the details). Good luck !
I picked up my highlander last friday and immediately noticed that "tapping" noise too! We went through the 3 HL's on the lot and also noticed the tapping noise in the 3 HL's two limited and 2 base model (including mine). The tapping noise comes in after the engine is warmed up and the idle speed is at 750 rpm. The salesman and I got the service manager to come out and listen to the tapping noise, he said it's normal. I doubt the service manager knows enough about the car. Maybe it's the air in Toronto. I just hope there won't be a recall on these cars. Any ways I have the CD on and don't notice the tapping noise anymore. The car looks great and easy to drive its size. Unfortunately there are only two trims in Canada(base and limited). They don't even have winter mats ot tonneau cover avaliable yet!!!
Well, I'm a little hesitant to wade into the fray regarding what constitutes AWD. But, for what it is worth, Subaru has based its whole marketing strategy on AWD vehicles and I don't believe any of them have a low range. Whatever....
Just an opinion: I would not be too concerned about a tapping noise. I say that on the basis the V6 engine has 4 cam shafts, and 24 valves. That is a good bit of mechanical machinery moving, and with the cold air in Canada this past week, I would be surprised if it were perectly quiet. I have not noticed any "tapping sound" from the engine in my week old HL, but I am a bit hard of hearing. If it persist after a reasonable break in period, I would see if the valves needs adjusting. It is my understanding the V6 engine is tried and proven ... I have no concern about any recalls related to the engine. it is also used in the Lexus (that should be a good recommendation). I believe the 4 cylinder is a new engine for teh HL.
After 15 years, driving two Taurus wagons and one Sable wagon, my wife says it's time for something different (Great cars, but I sure don't blame her). We've been looking at SUV's for several years, but the Highlander is the first (and currently only) that fits all of our criteria. We want 2WD, but have not decided bewteen the 4 or V6. MPG is a factor to us, as we are used to the well over 30 MPG that our '92 Sable consistently delivers on trips, which is our primary use for that vehicle. The highway EPA (27 MPG) for the 4 cyl 2WD sounds great, but we are concerned the 4 might be a bit underpowered, even at the advertised 155HP, for the Highlander. Also, the extra $1500 or so for the V6 is an additional expense to be considered. Are you 4 cyl. owners satisfied with the power? Any reports on actual MPG for 2WD, both 4 and 6 cylinder, would be appreciated!
Does the tapping noise sound like a "lifter tick" (you have to be old enough to remember this term), if so, it's normal.
I have a new RX300 and the car is so dead quiet that ANY noise is obvious. I heard this ticking from inside the cabin, with everything except the engine off. You can't hear the noise from the outside, right next to the hood.
I took it to two different Lexus service centers so I wouldn't get a "story". Sure enough, both of them explained that it was the clicking of the fuel injectors. They explained it's just the nature of the 3.0L V6 that is used. They said the ES300 sounds even more pronounced.
Whether you hear this noise really depends on the air temperature and how good your high-frequency hearing is. Supposedly the sound goes away when it's warm out.
Again, from all my personal research, nothing to worry about. Hope this helps.
I intend to get the V6 (I almost always take the view that a bigger engine is better as long as the mileage is not much worse). I do not own either but test drove the V4 and the V6. I was surprised at how peppy the engine was with the 4 (I had this same reaction to the V4 Camry as well). I like the additional power and will/would opt for the V6 but the V4 is quite acceptable. I would, of course, test drive both before you buy.
Comments
Again I'm not a lawyer, but the car has been titled and may not be able to sold as new again??
I would presume that if you stopped payment or refused to pay you could get into credit trouble. I would beware that. It would be worth losing some money on a trade or sale than wreck your credit.
I would get some qualified/professional advice before I did anything rash. Good Luck!!
In an extreme case you could buy aftermarket seats, but they won't be cheap.
And since the HL is presently in short supply, you probably wouldn't have a hard time reselling it. As long as you didn't pay MSRP you might not even take a loss.
Good luck.
I have to admit, if you were a client of mine and that unhappy, regardless of the miles on the Highlander, I'd swap you right out of it for what you'd paid for it and apply it to another car you are more comfy in. While I can't believe anyone could be uncomfortable, as the Limiteds are indeed awesome for ride and seat comfort, it wouldn't matter to me what I believe -- what would matter to me is how you feel. Perhaps you need to appeal to their customer relations person there to try and swap it out equally?
Dianne
To svaceo- good luck on the Highlander. I bought a new BMW and kept it for a month. I decided I couldn't live without a 5 speed with sport suspension, etc so One Month later to the day, I returned the car to the dealer and leased the car I wanted. They gave me some song and dance and I probably lost quite a bit of money. I wasn't paying attention to the transaction, just the color, the payments, the kind of reaction the dealers count on. Later I received a frantic call from the Finance Manager. He had "one more paper for me to sign". When I went in to sign the form it was a DMV form or something like that. It was basically referring to the return of the car to their inventory and said that the "customer returned the vehicle due to financing" or something like that. The bottom line is the car was going to be resold as "new". The form said it was previously unregistered. Not true, but they made a buck, and I didn't want to get into it with them. I signed the form and took home the car I wanted. My impulsive nature and lack of ability to commit to a vehicle gets me in trouble. Maybe I should go to a 12 step program for compulsive purchases. I did the same thing with a New Beetle in 1998. Traded it to the dealer after 6 months because I wanted a 5 speed. Why don't these high end SUV's match a 5 speed to a 6 cylinder? Don't they realize that some of us like to drive? Cruise control, what a waste. I feel like an old woman when I use it. If I want to be that old, I should just get an Airstream and pack it in.
If you haven't read Edmunds.com's confessions of a car salesman, I highly recommend you do so.
Drew
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In Toronto, Canada the Highlander AWD V6 only have one options which is the "Limited" with all the bell and whistles and the VSC with Tracs that cost $9200 CDN. The only option I want is the VSC. If I was to buy the base AWD V6(in Canada) is it possible to bring it to the USA to add the VSC option?
Bob
The good news, if it's back pain, is that there are solutions available. My was a simple lumbar pad ($15 at the Healthy Back Store -- you can buy from them online). The store told me that most dealers will pay for the cost of the solution, just to make the customer happy (or less upset?).
I hope your situation gets better.
I do agree, that you may only find that out after a 50-mile drive, but if you have back problem, in the first place, maybe you you can find a "willing" dealer to allow you to take an extended test drive. Offer to fill it up with gas, maybe that will help.
Bob
Thanks again
I wish I could help svaceo.
Dianne
Dianne@earthlink.net
I live in San jose, CA by the way. My test drive was less than 5 minutes. I want to get back into a Navigator or a 2001 Jaguar S-type. The key to my success I found out is the telescoping steering wheel. That works great for me. I typed the wrong info, the dealer wants me to go for a landcruiser or a sequoia. I think I may have made a huge mistake and I may just have to live with it. The other thing is I have always owned American made cars. This is my first venture into a toyota. I just do not like their product. I was trying to be practical by trading in my NAV. I am buying a house soon and I lowered my car payment with the HL. But now my comfort is worth more the saving a few bucks.
Kelly
2. How is the quality of the cloth seats? I wanted leather but also wanted gray not tan.
3. I know it's not a hot rod but what is the approximate 0-60 mph time? Just wondering how the V6 compares to the MDX and Pathfinder.
I suppose I am skeptical why you cannot get comfortable? The seat has infinite adjustments; the ride is soft; no excessive body lean, and all the other factors that could lead to discomfort. I hope you can find something more comfortable.
my plight is the seat and the angle of the steering wheel,if the steering wheel would just tilt so it would be perpendicular to the floor that would be great. Money is not my issue. I had a $50,000 car that I traded in. I was asking because the $5k I have sitting over there I could go use towards another more comfortable car. I am the first to admit I made a mistake buying it.I am just trying to figure our if I can correct it or not with the help of the dealer. I also brought them my aunt the next day and she bought a 2001 Rav 4 from them. I handed them a sale and they are not willing to help me out. I know I will lose money, I am just wondering if it is worth it or if I should just deal. My sticker was almost $35k on the car, what do you think I could sell it for on a private sale? I also got the extended warranty for 7 yrs/100,000 miles. I have 1,900 miles on it and it is the bluestone color limited with every option.
When we drove ours off the dealer's lot my wife asked: How much do you suppose it has depreciated already? Unfortunately, that is exactly the case. On the other hand, the HL is popular and in short supply. You may be able to find a buyer, but your chances deminish as you put more miles on it, and availability improves. I am no auto salesman, but I suspect you will need to make it attractive, like throwing in the extended warranty at no costs (or something like that). Human nature is, if you are going to pay full price, you will buy from a dealer.
Four years ago I sold a "cherry" 1985 Mazda RX-7 at top dollar through Autotrader, and the advertisment cost was most reasonable. I think there is a Internet site for the firm .... you need to reach as many people as possible .... more than you would ever reach in a local newspaper.
Good Luck .... and I hope you find something more comfortable.
This is sales malarkey. This vehicle is no better or worse than 4-5 dozen others.
It's interesting to note that "AWD" is a term used mostly here in North America. As you all know, Subaru's (North American) marketing is based on "The Beauty of AWD." However, if you visit any of Subaru's international corporate sites, you will find the vehicles as marketed as 4WD—not AWD. It's the same system, just marketed differently. I'm sure if you visit any of Toyota's international corporate sites, you will find the same thing.
The exceptions to this (in America) are that the Rav4 and RX300 have "AWD" (by American marketing standards), yet are marketed as having 4WD (not AWD). Same with the On-demand AWD systems used by the CR-V and MDX. Go figure.
So, in a nutshell, it's just a marketing gimmick.
Bob
One of the accessories we got was a bike adapter for the roof rack, but I did not realize it is good for only one bicycle. Does Toyota have bike adapters for two bikes or do I have to buy a second bike adapter? If so does anyone know the dealer cost and the retail cost of this item? Although I live in Canada (Nova Scotia), I would certainly be interested in any tips from the US townhallers!!!!
P.S. I am very happy I didn't buy an MDX...not having the center console will certainly make it easier getting to our upcoming first child!!!
p.s. I know that the Engine is still under the breaking in period and have not raced the engine and have not driven at high speeds.
cooltrucks Jan 23, 2001 9:43pm
I thought the cloth seats were hard, and bothered my back. The leather did not. I would prefer the gray also.
My Pathfinder's engine is 4 yr. old and doesn't have the extra horses(only 196) so the Hl blows it away.
dianne, cliffy, or any other dealer, if you know please tell me
i called toyota customer service and they had no idea.
thanks
I have linked this discussion into that folder, but it will always reside here in SUVs.
Looking forward to meeting everyone!
KarenS
Host
Owner's Clubs
I live in the country, and I was approaching a long, curvey, steep down hill section of the road. Knowing that this stretch of the road to be very dangerous during a snow storm, I stopped my Explorer, put it in 4WD-Low and also put it in "2" instead of "Drive." I therefore let the engine do the breaking, instead of keeping my foot on the brakes. This kept the vehicle well under 10 mph, and very much under control. So, in this case, I was very happy to have the additional safety factor of a Low-Range.
Also, anybody who pulls a boat trailer, and uses a steep boat ramp to load/unload their boat, knows the advantage of having a Low-Range.
Bob
"The exceptions to this (in America) are that the Rav4 and RX300 have "AWD" (by American marketing standards), yet are marketed as having 4WD (not AWD). Same with the On-demand AWD systems used by the CR-V and MDX. Go figure."
This statement is incorrect. The RX300 is not "on-demand" but permanent-AWD. Not the same as the MDX.
I alluded to an incident back in 1988 I had in Louisiana. I had a dealer tell me that according to Louisiana law a car that had already been titled could not be sold as new again by the dealer. Since such a car had to be sold as used, it could not be sold at new car prices.
I was asking if such laws existed today. I presume it would vary by state. I can certainly understand a dealer's reluctance to refund the full purchase price only to sell the car used at a loss. I can not understand why the dealer can't work something out so that they both win.
If the dealer is unwilling to work with svaceo then I still recommend he do something ASAP while demand is still high and his miles are still low.
engine and you should have it checked out by your
dealer ASAP.
You can also turn in the extended warranty for a refund. It will be pro-rated. By the way what state are you in?
This statement is incorrect. The RX300 is not "on-demand" but permanent-AWD. Not the same as the MDX.
Tonychrys- Go back and re-read my statement. I said that the RX300 does indeed have 4WD (or AWD, if you prefer). I did not say it was an "on-demand" AWD. I said that only of the CR-V and MDX.
Bob
TC
What I was trying to say was that the (AWD) RAV4 and RX300 are being marketed as 4WD, not AWD. And... that the On-Demand CR-V and MDX are also being marketed as 4WD, and not AWD.
Even though all those mentioned vehicles do not have a low range (a North American marketing prerequisite in order to be called "AWD"), both Toyota and Honda, for whatever reasons, do not refer to them as AWD, but as 4WD.
Now, is everybody totally confused?
Bob
If you have a tow receiver, you might want to look at bike carriers that mount into it. I have one. It makes it easier to get at the bikes. On the other hand, you may want to take a really close look at competing models because some to me appeared to be considerably harder to use than others (sorry, I went through this 3 years ago and I don't remember the details). Good luck !
It is my understanding the V6 engine is tried and proven ... I have no concern about any recalls related to the engine. it is also used in the Lexus (that should be a good recommendation). I believe the 4 cylinder is a new engine for teh HL.
I have a new RX300 and the car is so dead quiet that ANY noise is obvious. I heard this ticking from inside the cabin, with everything except the engine off. You can't hear the noise from the outside, right next to the hood.
I took it to two different Lexus service centers so I wouldn't get a "story". Sure enough, both of them explained that it was the clicking of the fuel injectors. They explained it's just the nature of the 3.0L V6 that is used. They said the ES300 sounds even more pronounced.
Whether you hear this noise really depends on the air temperature and how good your high-frequency hearing is. Supposedly the sound goes away when it's warm out.
Again, from all my personal research, nothing to worry about. Hope this helps.