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Jeep Compass Problems and Solutions



  • I no longer have my compass. I traded it in for a 4x4 Chevy
    TrailBlazer. The dealer in a round about way told me that the variable drive transmittion will not work at low speeds on steep dirt roads. The vehicle we have now does the job just fine.
  • Hopefully you've gotten the odor fixed by now, but I had the same problem in my 2007 Compass, which is now 8 months old with 4k miles. Just like you, I had a strong musty and moldy smell coming from somewhere inside the car. I took it to the dealership this week and they found a hole in the underbody of the car, which allowed the tires to spray water up into a foam lining that is supposed to absorb the noise of the car. Because the hole was only a few inches big, the foam could never dry out, and it made the smell permanent. This week, they patched the hole and ordered replacement foam. In the meantime, they also used an awful-smelling chemical cleaner, which in my opinion was worse than the moldy odor. Somebody needs to tell these dealerships that two wrongs don't make a right! In any case, I think this will solve my odor problem.
  • I've owned a '07 Compass for a month now and haven't encountered any of the issues others have. I opted for the fwd manual to get better fuel economy ( My pickup is for offroading), and the 3 or 4 tanks I've burned have netted me upper 20's. The cost savings in diesel each month is making the payments for me. Going from a crew cab to this was a little scary at first, but not running over drive through curbs is great! Overall not a bad little matchbox car. If anything changes I'll post it.
  • Hi I have had my new care 2 weeks, and already have a water issue. While cleaning the inside i found that the passenger floor in the front and back were soaked. I figure about 2 4liters jugs of water at least. I took it to the shop, they vacuumed what they could and told me to let it dry out. I was told that the vent(under the hood) was full of leaves,leaving no where else for the eater to run except inside the car. I took the car into a heated shop left the doors open with fans going all night. In the morning while checking it out, I pushed on the carpet and water came out from the bottom of the car. I took it back again and demanded they lift the carpet and dry the underlay completely. I got a message on the phone that the car will not be ready on Tuesday as it will take till atleast Thursday .With owning for 2 weeks i already don't want the head ache, want out of the purchase agreement but how?
  • Have had my 07 Compass since June/07 and have had to take it to to the dealer once already for a kinked sunroof drain tube that caused a bunch of water to flow in from the map lights. They fixed it.. Now we're in Jan/08 and am moving my vehicle into the driveway and hear water sloshing around somewhere inside it. Next day, see more water coming in from the map lights. Since I live in NJ and it's cold out there, my windows are now frosting over on the inside, most likely from the water/condensation inside!!! Have another appointment with the dealer's 'water specialist' this coming week. Anyone else having this issue? Seriously thinking about trading it in for a 2008 Liberty. Anyone have any comments about whether or not that's a good idea? thx, johnnyac
  • vievavieva Posts: 1
    I am leasing a 2007 Jeep Compass and am experiencing a "Floating" feeling when driving the car above 40 mph. I have taken it to the dealership and the suspension & tires have been examined and nothing was wrong. I was advised this is a common complaint on the Compass and Patriot vehicles. I am taking it to a different dealership for a second opinion. Is anyone experiencing these same problems? The vehicle has 12,000 miles.
  • faroutfarout Posts: 1,609
    If I am any example of how I liked the Compass then take note. We got a 2007 Compass on April 4, 2007. We got rid of it on Aug.31, 2007. We had 10,000 miles on it.
    Fuel mileage was 20 to 23 once in a while it hit 24, but only rarely. The gutless 2.4 engine was a joke, floo rit from a dead stop and the engine made lots of noise, but was pathetic in power and take off! When driving when I took my foot off the gas the car seemed like the brakes were on, very little coasting. The CVT was pure cheap crap! The engine and CVT were constantly going up and down. The plastic insides looked like old WalMart bags recycled and stamped forged into cheap bad fit and finish parts for the insides. The arm rests were as comfortable as a rock mounted to the door.
    And YES the ride of the Compass was simular to boat on water!
    Chrysler just announced that the Compass, Patriot and the Caliber are being refreshed ASAP because of "cheap interior materials" and they are lowering the price of all three! That sure makes me and others who bought one of the lesser quality, more expensive Compass buyers happy!
    Oh we traded the Compass in on a 2007 Chrysler Pacifica AWD Touring, that gets 21 to 24 mpg and with the 4.l engine and the 6 speed auto is the nicest vehicle we have ever had. The Compass was a huge mistake by me, and by Chrysler! The Compass is in no way a Jeep it is a cheap expensive semi Jeep in name only!

  • I used to own a VW New Beetle - LOVED it!! Awesome in the snow - Got a Compass and really like it (no real snow yet) Not quite as good gas mileage but have had a standard transmission for both so better than most 31 for VW and about 26 for Compass. However, last week I parked the Compass and returned to my driveway and did not see my Compass - it was 30-50 ft from where I left it!!!! Very scary - in gear and parking break on. Read the instruction manual and they indicate Reverse with parking break (worse than 2nd gear) so I am headed back to the dealer. Has anyone experienced problems like this? :cry:
  • I had a slight roll situation last month while I was in it. It was my own fault though. I wasn't used to parking on inclines and when I got ready to get out I felt it moving a little. I just set the brake harder and it was fine. I now have almost 8,000 miles on it in just 3 months and haven't had any problems whatsoever. I use it as a parts runner and am in and out of it all day long. True it has some flaws but I think mostly it's just being unfairly compared to higher end vehicles. For 16 grand you really shouldn't expect it to stack up against more expensive suv's. I'm glad I have the manual trans. because I do agree that the auto is anemic at best.
  • I just bought a 2008 Jeep Compas 3 wks ago. I just had it in the dealer today for the exact same problem. The dealer said it was a "design" flaw and I should contact Chrysler. They couldn't get it to leak so I drove him and it just poured out.I drove it back to the dealer and they have it right now. I am very annoyed about it and it appears this is a problem with the vehicle.
  • Well, so far so good. I took it to the dealer several weeks ago (Jan10th). I was leaving the parking lot and as I drove past the service entrance, more water came out!!!! I called the Service Manager out and showed it to him. He contacted the 'water expert' and they said that it was most likely 'left over' from their before and after testing...?? We've had several rains since then and except for that last incident, I've had none since. Doesn't mean it won't happen again... Let me know what Chrysler replies.....

    On another note, does anyone also have an issue with the back hatch sounding as if it is open when driving over bumps/potholes? I can swear that it sounds as though the hatch is not closed right, even thought it is.... Another 'design flaw'?? thx, --ja
  • faroutfarout Posts: 1,609
    The latch is not adjusted correctly. Take it to the dealers body shop and tell them what is going on. If they agree is needs adjusting have them call the service manager. That should solve your problem. How about wind noise, do you have any? If so this is the time to bring this up as well.

  • Hmm... Seems to be fine when I try and pull the hatch up from the outside. It's not loose-feeling at all and it's as though nothing is wrong. I will definitely have them check that at my next scheduled service, though. Thanks for the tip.....

    As for wind noise, I really haven't noticed any. This is such an improved area, since I traded in my '98 Cherokee SE in on the Compass. Can't complain about that. I guess suspect gas mileage, leaking lights and bad hatch latch is enough to complain about. thx, --ja
  • We have a 2007 Jeep Compass with a sun roof. We initially had problems with the sunroof seal, but now it's the roof. A few weeks ago we were driving in the rain and water started pouring out of the pilot lights. We called our dealer and brought the car in. They kept it for a few days.

    They initially thought it was the tubing because there is a recall on it or something like that but it wasn't. They had to reseal the entire roof of the car.

    Well...wouldn't you know that today it starts to rain and water is pouring in the car again. Not happy about this at all.

    The car was purchased 2/17/07 and has 17,000 miles on it now. We aren't sure what out options are but we are getting pretty sick of bringing it into the dealer which is 45 mintues away.

    Think we have an options?
  • cmhj2000cmhj2000 Se, Pa.Posts: 381
    Depending on where you live, your states lemon law might come into effect at some point.
  • johnnyacjohnnyac Posts: 5
    Well, the leak is back. Just a few months from the last service on it, where I was promised it was fixed, I had water pouring from the map lights today. I spoke directly to the Service Manager as well as the Dealership Manager, who had never heard about my issue before. They will be discussing this with the 'water specialist'. In any event, being that there are no guarantees that this is going to be corrected I am going to push to get out of owning this vehicle.

    In addition, for the other issue I reported with the back hatch. According to the service writer, the latch was okay but they found a service update on the rubber bumpers which press against the hatch. They needed to be upgraded and ordered them for me. Have not gotten a call as of yet, since mid-March, that they are in....
  • faroutfarout Posts: 1,609
    We had a 2007 Compass 4x4 and we had it from April 3,2003and traded it in on August 31, 2007. We got a 2007 Pacifica AWD Touring. Believe it or not we get better MPG with it than the gutless Compass. We got to the point that it was just transportation form point A to B. We were very shocked at the poor mpg 22 and once in a while 23, and that sucked. I hated the cheap hard plastic that had sharp edges, and it fit together like a it was an after thought. We paid $24,500 for that Compass, and yes we had 10,000 miles on it and we have a dead horse we are paying for, but the Pacifica is a dream, and the comfort and the hreat mpg is worth it!
    Tell the Service manager and the Dea;ership manager you want the Zone Rep ca;lled and you want a buy back, and maybe you can more into sonething that is a better fit for you.

  • jeep1717jeep1717 Posts: 6
    Our leaking has stopped although the final time they fixed it at Tarbox Jeep, they cut the rear windsheild fluid line, so it shot into the car. But the leaking map lights are fixed for the time being. We called Chrysler and filed a claim, they do an investigation. We were told that if there is another incident within this issue then they will step in. That would make the 3rd time with the same issue. I would recommend calling them. We have had it with this car. Still waiting for the service manager to call us back with an upgrade to a warranty.
  • cinglemomcinglemom Posts: 49
    Can you give me a website where "Chrysler just announced that the Compass, Patriot and the Caliber are being refreshed ASAP because of "cheap interior materials" and they are lowering the price of all three!" I would really like to bring this to their attention when they read my letter complaining to them
  • johnnyacjohnnyac Posts: 5
    Hi Folks,
    Well, after having the water expert look at the leak again, they determined that the gasket on the sunroof needed to be replaced. So, after my fourth trip there, it has been replaced. The proof will be when I head home today and see how much rain has gotten in today (lots of rain in New Jersey today) If I see any hint of water, that is it, they need to take action. They also finally replaced the rubber bumpers that hold the rear hatch. Seems to be better as I don't hear any banging as of yet when going over bumps. I am curious to see what refreshing they will do... --ja
  • aloeseraloeser Posts: 2
    Just wondering if anyone else is having a problem with there factory antenna mast mounting point being weak and cracking the body piant? Mine started having problems some time ago. The mast mounting point sheet metal needs to be renforced ? If so is Chrysler offering a fix?
    Thanks, Alex :(
  • aloeseraloeser Posts: 2
    Hello again,
    Just wonding if anyone else has had a problem with the gas filler neck mounting just behind the filler door? Mine has fallen away from the body panel twice and is on it's way back to the dealer today. Are they not fixing this properly? Or is it a bad design?
    Thanks, Alex :( :(
  • stater09stater09 Posts: 4
    I read somewhere that Chrysler has discontinued their "friends and extended family" discount; however, that employees can still help to get the cost down to invoice cost. Can someone explain this to me, or better yet, be the one to help out a college student in getting a new car!

  • observer22observer22 Posts: 41
    Please check the Jeep Patriot section there is a recent post listing the specific interior improvements for 2009 Compass/Patriot.

    The new Chrysler team is supposed to be either improving the Sebring/Avenger or speeding up its replacement.
  • Looks like I got a CD stuck in dash player. When I press eject just says wait..twice then it says Err.. Anybody out there with some help???Factory radio REF
  • We actually had two CDs stuck in the player of our Jeep Compass 2007. We used two butter knives to get it out. We put one under the cd and one on top of the cd and then pulled, it took two of us, but it worked. Just make sure you grab it or it goes right back in. Hope that helps. Everything works great now.
  • So we went back to good old Tarbox Jeep in North Kingstown RI on Saturday of this past weekend due to LEAKING MAP LIGHTS...AGAIN!! This is the 4th time they have leaked, on top of all the other issues that we have had.

    I called Chrysler, as they told me to if we had the issue again. After speaking with someone in India who wanted to tell me I had free road side assistance for 10 minutes, I asked to be escalated to Corporate. The customer service was less than helpful. They said they would put a note and escalate it but I had to bring it in for them to fix it. Now, I am not a mechanic or a design engineer, but I am thinking that if it could be fixed, it would be by now.

    So, we drove 120 miles home from New Hamshire to bring the car in on Saturday morning. (I wish I got paid for all the time, gas and energy I had to put into this), I overhear the service manager when he comes in say that "this car is just ONE BIG PROBLEM" kidding!! So, they look at the Compass and they can't "recreate" the symptoms by throwing buckets of water on it, but they do see the water in the map lights. The Service Manager tells me that they are not going to attempt to fix it but that he has placed a call to his DM and will call me on Monday. Well, it's Monday and I still haven't heard from him. It's raining again in RI, so we haven't drove it for fear of the waterfall in the car. Oh yah, and I haven't heard from him yet!

    If they do not offer to replace it...with a different model of course, then we are going to file a Lemon Law claim.

    Just to recap these are the issues we have had:
    Car purchase 2/2007
    Sunroof Seal not properly "sealed" - June 2007
    Leaking Map Lights - February 4, 2008
    Leaking Map Lights - February 13, 2008
    Windshield Wipers replaced - February 2008
    Leaking Map Lights - March 2008
    Cut Rear Washer fluid line (Service caused Issue) - March 08
    Grease Stained Headliner (Service caused Issue) - March 08
    Positive Battery Lead not connected to battery (Service caused Issue) - March 08
    Windshield Wipers replaced - March 08
    Leaking Map Lights - August 2008

    You be the judge.
  • I have a 07 and that same problem going up the Auto Road on Mt Washington. My dealer was clueless also.
  • If your car is brand new, I would bring it in the required amount of times so that you can claim the Lemon Law. It is a problem that Chrysler/Jeep does not know how to fix.
  • Hi John,
    It looks like I am following in your footsteps. At 16,000 miles I have noticed my first water leak. My jeep is scheduled for service on Tuesday, keep you posted.
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