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After a year of fighting with Chrysler,(I have been in the auto repair business for forty or so years) back it went. I neglected to mention in my previous posts that after the car was supposedly repaired, I was making a left turn in front of oncoming traffic with ample room. I pushed on the accelerator and absolutely nothing happened. Finally the car accelerated. Rather terrifying. Another issue was the climate control. For reasons unknown to anone, it would, when the AC was on, suddenly switch to blowing hot enough to cook heat from the defroster. I do not recall the other problems with the climate control, but there were others. My neighbor borrowed my car while my garage was servicing hers, and she called to ask why I owned such a terrible car. I had a friend in the business drive the car to critique it and he asked whatever possessed me to buy such a piece of ----. He experienced all of the problems that I experienced and an independent inspector sent by Chrysler found the same problems. Chrysler maintained that there was nothing wrong with the car during all of this.
Remember this forum generally attracks people with problems searching for answers to problems they are having. Most who have no problems don't look at or make remarks about their PAC. I would call the gemeral manager of the dealer you bought yourr PAC at and see what he or she is willing to do, that should stirr up some action for you.
farout
What did you get to replace your PAC, and do you like it?
farout
The car is a pile of *&(*($#%. I'm not done yet, I'm just biding my time. They could take it back now, with oh, say, about 7K miles, or they can wait, til, I have had my complete fill at say, oh, about 20K. Either way, they ARE getting it back.
They know they have a lemon on their plate they just ain't gonna admit it....yet.
Their address is:22500 Metropolitan Parkway
Suite 200
Clinton Township, MI 48035
Make certain that you have all of your paperwork. Filing with them starts the arbitration process. I had an independent garage owner drive my car and write a report. I also had reports from others who had driven the car, and NCDS had an independent inspector drive my car before and after repairs. It took three filings but Chrysler finally bought my car back with no mileage charge.
That finally happened after a Chrysler attorney took my car to the dealer of her choice and neglected to tell them all of the reasons why the car was there.
It may seem like a dumb question, but if the issues are there, they will happen sooner or later right?
Thanks. :confuse:
To answer your question, will these issues come up in your PAC. Proberly not. In any vehicles mass produced about 10% will be flawless, 10% will be the biggest lemon the buyer hopes to ever have. The rest 80% will be good vehicles and people will say their vehicle was fine. This is true of most brand of vehicles.
We have more than 57,000 miles on our Pacigica AWD Touring. The transmission torque converter was replaced under warranty. The motor mounts were replaced and a sway link.. There was a funny draining of the battery and the dealer found the started to be the cause and repleced it. That's all we have had dome except for oil & filter changes, tired and wiper blades. We are very pleased, and the mpg is very good for such a heavy big vehicle. We get 21 to 23 in local driving and 24 to 26 on the road. Our best mpg is 28.4 mpg and worst wass 18 mpg while sitting for a long time in the winter waiting for my bride while she was shopping at several stores.
If you like us bought it new than you have the lifetime powertrain warranty, which is unheard of in the auto industry! If you purchased it used than get the Chrysler Max Care Lifetime Service contract. That covers everything but warable items, examp. wiper blades, tires, brakes etc. Even if you bought it used you can get the extended warranty for what ever mileage you want up to 100,000 miles.
The Pacifica you have is a great vehicle with quality, and fit & finish way above most brands. I do strongly suggest to have the Chrysler, Dodge, Jeep dealer do all the work on your PAC. Oil Changes and the like are just as cheap as any other place. Plus you have established a relationship that the dealer should stand by you should you have a problem that needs help.
I have had 17 new Chrysler products in my life. Two were poor and had problems, a 1996 Dodge Caravan and a 2005 Jeep Liberty Diesel. Chrysler asked me both time if they could take care of the problem. The Caravan was replaced with a brand nes one. The Jeep was bought back from us and we bought another Jeep, a Compass.
I keep all my records, and most alwats have the dealer do all the work, except an oil change or two because I was unable to get my PAC in when they were open, due to my schedule.
So tlars, be alert for problems. Keep your cool when problems come, if they do. The PAC was made by humans not God, so don't expect total perfection, be reasonable with the Service Manager, but don't go along with sloppy, careless work done in haste. Except quality work, being treated with respect, and you keeping tract of when your PAC needs to be maintained as in schedule "B" in the owners manual, you PAC should deliver a long lasting vehicle for many years. Hope this helps.
farout
farout
OMG!!!!!!!!!!!!!!!!
farout
How do you like your PAC? Is the PAC a AWD or a FWD?
farout
Thats not good that you don't trust the dealerships Service dept. Will they allow you to watch at a distance? Our dealer is fantastic, been going there for almost 8 years now. I trust our dealership, but watch as much as I can.
Our 2007 AWD touring is a great vehicle. We had to have the torque converter changed by a recall, was yours in that bunch too? We have had the motor mounts and a starter go bad under warranty. We have close to 58,000 miles on the PAC. There is only one thing we don't like about the PAC...............it's not paid for yet.
The pac's have taken a real beating we owe just about double what the high blue book is.But with the life time power tarin and we got the Max Care Service Contrac, which is also lifetime we feel it just might be the last vehicle we will have to buy for a long time.
The book calls for using 89 octane, but we use the 87 and when we tried 89 we saw no difference at all. The engine is sure a powerful one. Better than any V-8 we ever had in our 4o years of marriage. We really are pleased with our pac too. Do you have a trailer you pull or was 45,000 miles just what you wanted to change the fluid at?
farout
The Dodge Journey took many of it's design ideas from the PAC, however the Journey is a cheaper to make vehicle made with cheaper non union Mexican labor. The fit and finish are very good on the Journey. The PAC was an expensive vehicle to make and never made what was expected in profits. As you say the pac is a ver fine vehicle and too bad Chrysler did not promote the vehicle as I think that would of increased sales. I only a couple of times saw a TV ad for a PAC.
farout
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Chrysler Pacifica
Instrument Cluster Dark & Remote Lock Failure
I have a 2005 3.8L Pacifica bought new in July '05 (out of warranty) with only 27k miles. I've had a remote lock and instrument cluster failure twice now a few months apart. The way I notice it is when I go to remote lock my vehicle I don't get the horn and light confirmation. I get back in the vehicle and power it on and the instrument cluster is dark, no illumination or display. The vehicle still starts (luckily) and everything else seems to work fine. After it sits for awhile, the instrument cluster comes back on and everything appears to work fine again. The last time this happened the check engine light illuminated so I finally got some fault codes to troubleshoot this problem. I did the 'on acc on acc on' trick to get the fault codes to pop up on the odometer. I got two fault codes u110c (No Fuel Level Bus Message) and u0140 (Lost Communication With Body Control Module). Has anyone else experienced this glitch? Anyone know the possible cause, solution? Since my vehicle is out of warranty, I don't want to waste an expensive service fee to troubleshoot this intermittent problem. I can't seem to find a TSB or Recall that specifically addresses this problem. Thanks for any help. (Oct 19, 2008 | post #1)
There is a TSB on the right front door switch which seems to affect an awful lot of stuff.
ISSUE 1: The infamous right turn noise. Had this since day one. Been in and out of the shop a half dozen times. They tell me they cant duplicate the problem, finally, I dragged the service manager and the MAYBE 18 year old punk mechanic out the the car and got it to do it the first turn I took. 2 days later they said the problem was tire pressure, they charged me 60 bucks plus to patch 3 of the tires, still does it. REALLY had about enough of this.
ISSUE 2: The transmission SUCKS. Clunk and shudder going into drive. HATES going into OD, or even 6th gear unless I force it by putting it in manumatic mode. On a 2000 mile trip to see the Mouse in February, I got a whopping 19.5 miles to the gallon, cruise control set at 65 the whole way. Had it in the shop about 5 times for these issues. First time they said there was a TSB, but the computer was down, bring it back in a few days. I bring it back, they look at me like I just sprouted a second head. Third trip, they replaced the motor and transmission mounts. No joy. Took it back, they shrug thier shoulders.
ISSUE 3: New one here in the last few weeks. Been running hot, smells like melted metal and plastic. The boost fans dont help much in stop and go traffic. My wife has had to pull over and let it cool more then once. Tonite she was sitting in a parking lot getting coupons togather for a grocery run and people knocked on her window saying there was smoke pouring out of it. She got it home, and sure enough there was smoke coming out of it. Looked like it was coming from around/under the transmission. Before I could slide under the car and localize it my ever helpful 4 year old shut the motor down and it went away. Wound it back up and blasted it around the block, and it started smoking again, but not enough for me to tie down. Of course, when I called the shop AGAIN they had all left for the day, despite being 15 minutes before thier stated closing time.
SO, any help would be great. Im to the point of just eating the negative equity, taking a rediculous interest rate, and just getting rid of the thing. I love it, dont get me wrong, and the AWD is awesome due to the fact I'm one of those lucky people that is essential staff and am required to be at work no matter what the weather, but I'm at the end of my rope.
Thanks.
Either way I would go to the Owner/ manager of the dealership you bought it from and address your issues with him/her. If you get blown off ask for the Zone rep to get involved. Always try to work with the local people first. There is a chain of command that is defined rather like a rope of sand, never the less it is a connecting way to resolve issues.
19 mpg is not real good for the 4.L engine with the 6 speed auto. But how do you drive? I can easly punch it a couple of times and get less than 19. Are you going by actual fuel burned divided into the miles; or are you going by the computer in the car?
I think your issues can be resolved, but perhaps your dealer is not up to par?
If you have the Chrysler Max care Service Contract (extended warranty) a free rental car. If you don't I suggest you get one as there are many reasons, like if you bought you PAC new then the Max Care is lifetime as well.
I am reluctant to call your Pac a lemon just yet. Give it a little bit to see how the dealership reacts.
farout
I am stuck with this pile of crap because like you said they won't give you anything for a trade in. I have the lifetime warranty on it but, the way it looks it is useless!!!!! I hate this car!!!! I haven't had the smoking yet but, I have heard the fan motor sounding like it was gonna fall apart when I am idled. It only has 21,000 miles on it now and I have had nothing but problems when it reached a whopping 1,000 miles in it. I will never buy this kind of car again.....
I always find something to praise the dealership or the tec's or something, because these people are use to hearing sware words, threats, and anger. Be noted for a kind word and be as pleasent as you can. Remamber how the sales person treated you? (I hope it was good) You have to apply kindness and a pleasent attitude to get anyone to want to help you. Only you can have these people working for you, so butter them up good. Ask for the Zone Rep to get involved. Ask this of both the service manager and G/M. This is a very good strart, and you should get done what you want be it a buy back or fixing it to please you.
I have experienced 2 replacements from Chrysler. A 1996 Dodge caravan and a 2005 Jeep Liberty Diesel. So what I am saying is how I worked with the dealers and the Zone Reps to get what i felt was fair.
Using the Lemon Law will get results, but you will not get near what you can if you are going by what i suggest.
Hope this helps. farout
Ok, from some of the more experienced Chrysler owners, very simply what are my options? I have no warranty, bought the car less than 10,000 miles ago from a used car lot, and have spoken to the chrysler cust service people but haven't been satisfied with them. Anyone? (i am pretty sure i could find the answer to this question in other posts but at this point i am just pissed at the world)
The problem now they feel is the actual fluid. They bought fluid from chrysler and (i think it was +4?) the next step is to bring the car in after the holidays and they will tear everything down again. The parts that can be cleaned will be and the clutch plate (which absorbs a little fluid) will be replaced. Their objective is to totally start fresh with this new fluid and see if this was the culprit. Heard of this? Sound like a good idea?
My transmission shop has been in business for 60 yrs and have been really cool with everything. Other than being without a vehicle for so long it hasn't been too bad. This is the first 06 Pac. they have seen in their shop and apologized for all of the inconvenience and that they too were learning. At no further cost to me. $1800 is what i have paid up to now. I am just REALLY scared at the outcome of all this if it doesn't work. Whatcha think?
Good luck.
Have you kept the schedule A or b on your servicing the PAC? There is hardly anyone who qualifies for schedule A. The transmission you have needs sericed every 30,000 miles have you done that? If your tranny shop is learnining that is not a good sign at all.
For $ 1800. that tranny shop sure should stand behind it, The cost is on the high side, and at under 60,000 miles it never should have needed anyting. Do you have a trailer?
I hope you can get this taken care of, as most PAC's are a very good car.
farout
Don't go the arbratation way it takes longer and you pay out more.
farout
I had the Power Transfer Unit replaced 9 mos ago. Is this related?