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Comments
Do you remember the case managers name? Was it Ron?
I told him that I find that hard to believe (that there is not a know problem with the 2002), I said you probably take calls just like mine all day long. He didn't reply to that.
Class action law suit would be nice...
do i have any chance to negotiate with them ? i said i am looking for 100% assistance on this issue, transmission were bad for these models, regardless how many miles you put on it....
It just amazes me how many people have this problem, and they still try to deny (or lie) that there is an issue. Your case manager will say no there is nothing wrong with the 2002 transmission other than the recall on that specific part.
We need a class action lawsuite like they did for the 1999-2001's. Anyone know how to get the ball rolling on that?
Did anyone contact the attorney that did the one for 1999-2001's? Seems like I saw the number posted some where...
Is anyone know the attorney number who handles the law-suite case for 1999-2001 model? I would like to see whether there is any chance that I can get re-reimbursed.
Thanks.
Update on my 2002. I called Honda back and tried to get reimbursed again for the $3K, when I took my car back in to get the pressure switch fixed. The case manger called the dealership too see what the problem was and then called me back and said no we won't refund you any money but the pressure switch is covered. I had to pay for the solenoid replacement though. Then he told me that the service manger said my car was full of sludge and all the fluids were dirty. And that is why they would not cover more because the car was not taken care of. So I called the service manger right when I got off the phone, and she said she did not say that. She said she told him that one of the causes of the solenoid failure is engine sludge, but not in the case of my behicle. So they are grasping at anything to get out of paying for these transmission issues, they even are laying their way though it.
The case manger also told me that there are no known problems with the 2002 transmission (sorry if I am repeating some of this). So I have printed over 200 complaints on just the 2002 from NHTSA's website, and several hundred posts from this board. I have a packet about 2 inches that will be going to both Honda American and Honda Japan. Probably won't do any good, but will make me feel better that I tried...
Good luck.
in my case (Honda Accord 2000) they are willing to cover 60% of cost, i will end up paying 1300 for transimission. I have two questions ... if someone can with that
1) are these transmission rebuilt ? honda told me that they cannot have new transmission they wil install rebuilt and warranty is 3ry/36,000.
2) can you please provide me Honda japan contact. address, phone no, fax no.
i plan to pursue my case with them for refund.
also have tried BBB, they were helpful in my case.
Thanks
This web page shows the Honda corporate address in Japan:
http://world.honda.com/profile/overview/
i think i will take this 1200 offer, my only confusion is they are playing with words like rebuild, remanufactured, transmission case is same internal parts new....makes me think again. so what they are offering is not new transmission but honda rebuilt with 3yr/36000 warranty.
they are saying for such old vehicle they dont have new transmission. is it true ?
Very rarely will anyone get a "new" transmission no matter where the work is done. The transmission housing/case is almost always re-used as it is a casting that very little can go wrong with. The housing is re-used and all new parts go inside the transmission. I would not worry about a re-used housing.
1. take your odyssey to your local honda dealer and ask them to check it out (pay the $50 or whatever they charge if you need to)...if they say it's the transmission, ask them if they would call american honda to see if they can "goodwill it". If they say it's not the tranny, but you think it still could be, go to another local honda dealer and get a 2nd opinion (that's what we had to do and it paid off).
2. Once a honda dealer thinks it's your tranny, make sure their manager calls american honda to try to goodwill it -- if they won't, call american honda yourself, or perhaps even try a 3rd dealer. A lot of this depends on how much the dealer values your business.
3. Be sure to tell them you're aware of the earlier model tranny lawsuit, and the LA times and other articles/forums that say a similar issue is going on with the 2002 models. Be sure to also tell them how long you & your family have owned honda's and how many, etc, etc...and how this customer loyalty is likely to fizzle if this isn't handled to your satisfaction. Be able to quickly highlight for them how good you've been about maintenance (even the non-dealer maintenance).
When our 2002 Odyssey transmission failed, we were told it wasn't the trans at the 1st dealer, but the 2nd dealer found that it was, recommended replacement which is usually $3900, but only charged us $800. We didn't have extended warranty, we did to the oil kit injector replacement thing around 2004 as we were advised in a mailing from honda. We were pretty good about maintenance, but only about 1/2 or less at the dealer...and we had no idea we were supposed to be flushing the transmission fluid extra or whatever. We did the above and ended up with the $800 deal. We're kinda ok with the $800 -- definitely could've been worse. But we're angry that we weren't told we need to be religiously changing the transmission fluid to possibly avoid failure -- especially since we've had the van switch out of gear while driving with our baby in the car (the LA times article talks about some folks almost crashing because of this). We would've done those mitigating things if we'd known this was an issue! They advised us about the oil kit injector, why not send reminders out to get the transmission fluid flush done??? Good luck
Unfortunately, I did change the transmission fluid every 10 to 20 thousand miles and mine failed at 65000 miles. What a waste of time and effort waiting at the dealer to change fluid or changing in my garage. A 2002 Odyssey. No roof rack, no trailer hitch. I did get the oil kit at 30000 miles. I have to conclude that changing the fluid religiously does little or nothing to solve the problem. The oil kit injector does not solve the problem either. A junk design. My Ford was better.
Situation: I was unhooking a trailer, my son was helping. I got in the van to pull the trailer forward a bit as we were on a hill and the trailer was stuck, seen as it was not latched down.. my fault, as soon as I moved it unhooked and started rolling away, I slammed the van into park, got out and ran after the trailer, got the trailer stoipeed, I then turned around and the van was driving off, not just slowly but picking up speed as it was driving up a hill and then drove into the neighbors shed. I tried my damnedest to catch it, it had to have been going about 15 miles per hour. I got to the van and it was in PARK. I had to turn the key of to get it to quit trying to inch it's way forward.
I called the dealer and they basically said no known issues so you are screwed.. I am calling Honda directly today.
Has anyone experienced any issues with the Transmission in the 2008's?
I had a 99 Odyssey. with transmission problems.. Honda put in a transmission that was rebuilt by an independent, not Honda. Maybe they have changed. I did get the 36 K mile warranty on the rebuild.
The Odyssey transmissions have always been bad. IMHO
The dealership just called me to say my brakes are fine just a glaze on the roters, and the noise is normal, but I can change the brakes (even though they don't need it) if I want to get rid of the noise.
I just put my 02 EX-L in today (91043 miles) due to slipping going into 3rd (intermittently so far, maybe 12 times in last 4 months). I'm the original owner, this is the dealer I bought it at, and have had about half of its services done there (including the recall and 2x tranny fluid flushes) and a major regular service last summer.
I used all the "code language" this morning when I brought it in (this is my third Honda, last one was still going strong at 190K miles, bought the Odyssey here, yada yada yada), and told the service manager that no matter what I wanted to have a case opened with American Honda to have my case of "02 Odyssey Syndrome" on their records.
I'll keep this forum posted on what they come back with. Good news is they gave me a Ridgeline as courtesy car, so however long it takes to get my way....
Thanks to you all on this blog most of all. I would've paid much more had I gone in there blind. Thank you all.
when i started my car for first time after transmission work this morning SRS light came up !!! not sure what it is....but makes me really mad at HONDA. after all that time and money i still have something pending in this car...
does anyone here know what could be the reason for SRS light.
Thanks
Total cost to fix, including diagnostic was $380. Plus I had their courtesy car for the two days...
Anyone out there who has intermittent slipping and roughness during constant torque (even pressure on engine at highway speed for instance), keep this in mind. the world may not be ending
I got a call back today after they received my packet with printouts of this forum and complaints at the NHTSA, and they still assured me that everything I read on the internet is not true. You guys in the forum are just making this stuff up! There are no problems with the 2002 Odyssey Transmission!
Time to get that class action lawsuit extended to the 2002's and beyond!
Good bye Honda, hello Toyota.
I just came across this other forum:
http://forums.automobilemag.com/70/6556907/technical-discussion/2003-honda-odyss- ey-transmission-problems/index.html
Sounds like another class action lawsuit is underway for the 2002's and newer. This forum has phone numbers of the attorney to contact to join the class.
Hoping to get that money back someday when the class action/ recalls are finally implemented. At least I'll have a record that the dealer replaced it. My next stop is the NHTSA to add my complaint to the chorus.
I called the lawyers that are working on the next class action lawsuit. They said they are still gathering data and everyone should call in to give them your contact information. It took 5 minutes, name, email, phone number etc. Sounds like the more people they get on the list the better. Click this link below this forum has the phone number to the lawyer Jared Stamell at Stamell & Schager, LLP. I don't think we can post phone numbers in this forum....
http://forums.automobilemag.com/70/6556907/technical-discussion/2003-honda-odyss- ey-transmission-problems/page10.html
The secretary will enter you information into the database.
Everyone call them!
Really though, I thought a Honda would last a lot longer than 140,000 miles. I've taken excellent - perfect - care of it. Kind of bugs me, especially since I just put on a wonderful set of Nokian WR tires on it less than a month ago!
Thanks for feedback and advice
Sorry you just bought into the honda tranny coverup. Check out my original complaint post # 758. You can get there directly from the bottom of the page where your post was posted. These trannys can't handle the van weight, I have gone through 2 in 102000 miles. #1 at 37800 miles and #2 at 102000. miles. 64000 on the 2nd tranny. They are a piece of crap and honda wants to handle each failure as if it is a unique case. Do a web search on Honda odyssey transmission problems you will get over 552000 responses in my book over half a million is quite a few unique cases. If you bought from a dealer with any kind of reputation to protect take it back and trade for something else. Good luck you. Jim H
I spoke with the dealer about this and he said that this is totally normal for this vehicle. Right...
jcthoel, please keep me updated.
I hope u dont have this issue with ur van..if u do than share it with other owners under that specific forum...thx.
This is my first Honda and I bought from a Honda dealer late last year.
I drive around 50 miles a week (from home to office).
Around 2 weeks ago, started to have problems on shifting. Check engine light is on with the following three codes:
P1457: Evap leak tank system
P0740: TC clutch fail
P0780: Shift malfunction
I have been able to drive slowly and the problem comes when the engine is cold and the first half a mile or so, slow shifting at low speed. When I turn make a right turn TCS light comes and D4 starts to flash. However if I stop the van and restart it again, the problem goes away. Seems to shift ok in the high ways after the engine is hot.
Just realized that Honda had extended warranty on this vehicle for 7 years or 100, 000 miles. When I called Honda dealer, they told me that the warranty expired 2 months ago. and the quote I got from Honda was $3400.00. I called Honda Motors and told them about the problem and that they should fix it. After a week (yesterday) they came back to me said that they would only cover 25% of the $3400 and my out of pocket expenses would be $2400.00. I bought the car used from a dealer and it had done around 56000 mile when I bought it. And the Honda dealer did not tell anything about the extended warranty. And the dealer told me that the offer from Honda company would be their last offer.
I have not talked to Honda Motors after this and was wondering how should I handle this issue. I have also talked to a local transmission shop and they told me that they would rebuilt the transmission for around $1250.00 and give 1 year, 12000 mile warranty.
Please advise what course of action I should be taking.
Thanks for your help!
I just had one put in this summer. I am selling the chunk of junk as soon as the warranty is up (3 years).
There is a new class action lawsuit in the works, but I don't know that it would help you since your vehicle was included in the first lawsuit.
Everyone needs to call and give their information to the attorney. Takes 5 minutes, the secretary adds your contact info and vehicle to the database. Contact info is here:
http://forums.automobilemag.com/70/6556907/technical-discussion/2003-honda-odyss- - ey-transmission-problems/page10.html
You might try writing a letter to the president of Honda, I have heard that helped in some cases. Try to push the fact that you are barely out of warranty, and they should cover more...
Good luck.
Which one is BSing me or not telling me the whole story? As it now stands, the dealer is cheaper than the independent--which I've never found to be the case. Maybe I shouldn't complain too much, as this is the first tranny problem in 101K miles!
Thanks in advance for any comments!
Unless you have additional data on either shop (complaints at Better Business Bureau, word-of-mouth recommendations--or warnings to steer clear) it pretty much comes down to price. Good luck!
youngsinga@cox.net
Dawn
Ours was a 2002 also with almost the same miles when we started getting the lights! The first dealer we went to checked it out said everything was fine...take it to 1 or 2 other Honda dealers and call American Honda's 800 number to tell them what's up (open a file). Ours ended up being the transmission and we had to have it replaced. They charged $3900, but "goodwill'ed it" down to us just paying $800. Keep after them though before you get stranded somewhere.
If you end up needing a new transmission, be sure to give your info to the lawyers that are working on the new class action lawsuit.
You can find the attorney info here:
http://forums.automobilemag.com/70/6556907/technical-discussion/2003-honda-odyss- ey-transmission-problems/page10.html