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Chevy Silverado and GMC Sierra Rear Bumper Rust
any one else having a rust issue on the rear bumper right side by the tailpipe? i have had my rear bumper replaced once and 2 weeks later it was rusting again. now they won't replace it till spring cause they say its from the salt brine on the roads when i say its something from the exhaust since it only happens on the right side. seems funny huh since we all know salt only gets on the right side of the vehicle...
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I'll let you know how I make out.
It's hard to believe that chevy trucks built 30 years ago are still around, my last truck was a 96 GMC, 4.3 Vortec, auto, had 300k on it and ran like a clock.
Back to the rust issue, i'm gonna try a Krown rust treatment, and see if that stops any more rust from appearing, with winter now only a few months away i have to try something.
I have rust on the bumper already and the bowtie logo on the tailgate has rust forming. I have noticed other 2010 and 2011's with the same problem. Garbage.
Letter:
ATTN: Daniel Akerson
CASE # 71-xxxxxxxxxxx
Code name “Rust Bucket”
Dear Dan,
I am writing to you in regards to a 2009 Chevy 1500 EXT LT that our family bought in the fall of 2009. In February of 2010 we noticed excessive rusting on the front and back bumpers and bowtie. When we took it to the dealer ship they told us to bring it back in the spring and they would replace the parts under warranty. So we came back in the spring and the dealership replaced the parts. Problem solved, right? Not so fast. Let us now fast-forward to December of 2010. We noticed excessive rusting on the front and back bumpers and bowtie. When we took it to the dealer ship they told us to bring it back in the spring and they would replace the parts under warranty “Déjà vu”. So we have now have had the front and back bumpers replaced twice and the bowties replaced twice do to rusting in less then two years. I called your customer service department to see If GM would warranty the parts that they have had to continually replaced. And to my surprise they unfortunately are unable to help me.
This leads me to ask you this question. (Under normal conditions) “Do you think that it is a reasonable expectation that a $30,000 + GM vehicle could last more then a couple of months in the environment with out the bumpers and bowtie rusting out?” I have reviewed the forums online and have spoke with the employees in the dealership and this rusting issue is a known problem. One employee’s even told me they have been replacing the bumpers of the cars on the lots because they rust out before they even get them sold.
What I would like from GM is a warranty on these parts for the next 3/yr or 36,000 miles. And I would appreciate it if it came from you. I would also like to hear what actions will be taken by GM to make sure that the issues with these parts are corrected. Please feel free to contact me at 585-xxx-xxxx
Regards,
Timothy
Thanks
Please feel free to email me directly with any questions comments or concerns.
Christina
GM Customer Service
I apologize for your concerns. Can you please send me your case number? I would like to look into your case. I look forward to your response. Have a great weekend!
Christina
GM Customer Service
My '03 Silverado is losing it's rear bumper and gas door.
All rotting from the inside out, as stated by the Chevy dealer service manager just this morning.
However, my 'corrosion' warranty ran out 2 yrs ago and I guess since I didn't put my hand through the chrome back then, I would have never known that there was no undercoating or protection since the day I bought it new!
Just got off the phone with GM and they refuse, REFUSE, TO DO ANYTHING at all. NOT even a break on a new bumper????
So here I have an 8 yr old "LIKE A ROCK" jk.. Chevy with 51,000 miles, falling apart.
YET I also have a '98 Monte Carlo, with 97,000 miles on it and NOT ONE spec of rust, anywhere! Imagine that !!!
I think there is a manufacturing defect in the metal processing, since I see so many other posts with the same thing, even newer vehicles.
My next step?
I will make all the necessary contacts that I have to, in order to get something done about it.
I am having signs printed up to place on the truck to let people know how shoddy they are being build anymore.
I made that statement to the GM rep and she couldn't care less.
Oh, here's the kicker: They also stated that I should have taken it to the dealership when I noticed it.
DUH... I don't normally look in on the backside of my bumpers, do you?
It just broke thru, like tin foil, 2 weeks ago!!
I am NOT a happy camper, I will do whatever is necessary to get this resolved. There is no excuse for it, none what so ever..
PS- I DO NOT live near salt water!
you may want to look to LMC for repair OEM bumpers.....they are listed here
http://www.lmctruck.com/icatalog/ce/full.aspx?Page=25
chrome is $299.00
( 2003 sierra, slt, 5.3L, extcab) I like you.. I have had seen first hand, real issues with all my bumpers/brackets from day one and even had the TSB - bumper clean and coat performed by the dealer after the three years of ownership ...rust was notice by myself and the dealer on various prior service appointments.. they never gave me a hassle about the issue..
sounds like the dealer is not a team player...mine was very understanding .. and know the quality at which I maintain my vehicle, and the dealer ... is very aware .. of the bumper rust issue.. there is a TSB where they are supposed to take the bumper off, sand or clean it, then coat it with anti rust coating.. not sure why they are not offering that ...
personally I have written off GM .. I love my truck and wont sell it yet..but wont buy another one for sure. I am looking..lol ... I just wish BMW made a pickup .. that i would buy.
The position of the exhaust pipe right under the chrome bumper. Condensation forms on the chrome in the winter and it starts to spot rust. Rub it out every 3 months or it will be toast. Mine is a 2008 driven in MN in the winter, this prob started right away.