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Our 2010 CXL has been great and really a lot of value for the money. We are truly fortunate to have good cars and good roads to drive them on. Enjoy!
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Hope an answer pops up as I am stumped also on a 2011 LaX
2017 Cadillac ATS Performance Premium 3.6
Perhaps the CDs were not original. If that is the case you should do what joelippard3 suggested.
now i am a work for a bmw dealer , and bmw has this mastered in reference to memory seats , and car key memory , and i am not putting down buick, the lacrosse is a awesome car , i could have had a bmw 550 xi for the same amount as the lacrosse , but i wanted the buick , i set bmw car key memory easily , so what is it that i am doing or not doing, i looked on u tube but they ise a car with nav, the settings are not the same , been there done that ,
other than that my lacroose is awesome , no complaints here
if gm customer svc can help ,id appreciate it
btw i have personally wrote a letter to mr thompson at buick marketing how happy i am with the dealership and the car , i made a great choice
thanks
mjm
If you can get it to move to your settings with the settings button, you may be happier with that option. Try it and see. The reason I say that is GM programming has been ultimately stupid and they refuse to fix at my last experience. Originally the seat started moving the moment you pulled the door handle, using passive entry. They eventually introduced a 1 second delay, but they could do better. That was demonstrated by a loaner the dealer had me in which had a full 3 seconds. That vehicle got reprogrammed to the 1 second. Dealer told me GM wanted them all alike at the 1 second, otherwise they may have to fix all to the 3 seconds for free.
Also CXL AWD may function somewhat differently. Early 2011 seat memory issues were to be fixed by module replacement. Then GM changed that to reprogramming if it was a CXS with blind spot monitoring, if I remember correctly. You can find it in the TSB listing if interested. The reprogramming was crap.
Did GM ever fix the boots falling down on rear shocks? I have not yet seen that correction. You can easily check yours by looking behind rear wheel, as look inward from side. You will see a shiny rod oriented mostly vertical if the problem still exists. I presume you will be doing salt and snow driving with the AWD. Dirt, dust, corrosive salt, etc. will get on that shock piston rod and cause an earlier failure of the shocks piston rod seals. GM has probably determined that failure will not happen within warranty. So you will get bit with both shock and boot assembly if not taken care of within warranty.
There were many changes coming part year as they were available. There may have been GM literature errors on top the rest of mess. H-arm rear suspension was originally standard on AWD and CXS, that is according to GM papers available from about JAN 2010. 2011 models were available from around JUL of 2010. Shortly, the H-arm became an option on CXS with package including Touring (full time electronic suspension) and different wheels/tires.
I had presumed the H-arm was listed on AWD because of rear drive shafts. That is, it may not have been possible to add rear drive with the other suspension.
Would you please post back if the boots have fallen on the rear shocks? It seems to be a near certainty on other models. AWD is less common and nice to know if they are affected as badly.
We're glad to hear how much you are loving your LaCrosse! I hope that I'm able to help you through the seat confusion.
If I understand your post correctly, your primary question is how to get the seat to adjust to your setting using the key fob?
To my understanding, the settings of the seat and mirrors are programmed to the key fob when the ignition is placed in the "Off" position (whether or not the "Easy Exit" setting interferes with this or not, I'm not sure).
The way it should work with the key fob is that when you press the unlock button on the fob and then open the driver's door, it should recall the seat and mirror positions last saved to that key fob. There is a setting you have to turn on under vehicle personalization (check out p. 5-44 in your Owner's Manual) - had you done this already?
I hope this is helpful for you - keep us posted!
Sarah, GM Customer Service
Leslie Stahl, the lady who does news pieces, did a piece the other night featuring a new testing program at GM. The GM man, Mr. William Bell talked about the testing they were now doing. Also they did some of it on camera.
Mr. Bell said that when they first started the program and tested the Lacrosse, it was a big disappointment.
Maybe it will get better.
Unsure if having NAV changes how the system works, or how it changes since the update program was listed for CXS with blind spot only, on that one there was a difference I was told by dealer. I was told by dealer that using the remote to activate unlocking/memory there would be no delay in movement of seat. I never personally verified because I always used the (passive opening ?) door handle recognizing FOB presence part of system.
To me, it seems ridiculous that GM has not been able to increase the delay for seat movement. Or fix the accidental trunk opening because the remote button gets bumped with FOB in pocket. I've now had my Lincoln MKS 7 months and never had the trunk open inadvertantly. This system requires 2 distinct pushes of trunk button. Apparently the GM system can't be taught to count to 2.
Perhaps it is a play on words. The FOB remembers nothing, except it is #1 or #2 or assigned position relative to the onboard system. A FOB will always transmit the same info. Matching a FOB to a vehicle is done within the onboard, that is the onboard is taught to recognize a FOB as belonging to the vehicle. I'm not sure where that mis-information started, but it was told to me by 800-customer service.
What irony.
"Every time the ignition is placed in OFF, the positions of the driver seat and outside mirrors are automatically stored to the RKE transmitter that was used to start the vehicle." p. 3-6 of the 2011 LaCrosse Manual
In looking further, it appears that what would have once been on a fob has been integrated with the key, and so my use of the word "fob" appears to have been in error. I apologize for my mistake and will be more diligent in my terminology so as to avoid confusion.
Sarah, GM Customer Service
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mjm
The only problems I have had on my 2010 CXS is that the battery had to be replaced (it was bad to start with) and fully covered under warranty, and my NAV system had to be reprogrammed (also under warranty). I'm at 30k miles and highly satisfied. I do feel that a car of this cailber could come with better tires. The stock Goodyears are almost gone and have developed some light cupping. I think I'm going to replace with a General G-Max, purchased thru my dealer.
Our 2010 Lacrosse CXL has been a truly beautiful performer at a fair price.
"Glad' to hear someone else with trunk/fob problems...misery loves company I guess. I have to leave my fob on kitchen counter or more annoying at work on my desk because my trunk has popped so often from pocket pressure. I can t believe no one in development picked this up. Thankfully I have great co-workers who will alert me my trunk has opened in parking lot. Nothing says 'happiness' like a trunk full of soaked articles!
GM's autobahn vehicle came with mostly Eagles, few Michelin, V-rated. Forum owner's of that vehicle, ~85% of them believed the Khumo was a far superior tire to OE, Pirelli, Michelin, et all. Something to think about, but I am partial to Michelin since least disappointment.
As for tires , high performance rubber will wear faster as it is a softer compound. 30k for high performance tires is completely normal. I had a set of Bridgestones on an Avalon shot by 27k, and the Dunlop sp sport on my Genesis wouldn't have made it much past 30k either. I rotate and keep at 35 psi religiously.
2023 Mercedes EQE 350 4Matic / 2022 Ram 1500 Bighorn, Built to Serve
When the warning light came on I was not too worried as I was on my way to the dealership to have my tire pressure adjusted anyway so I thought I would ask the service manager about the AFL service warning. To my surprise they had never heard of AFL and they asked if I had a copy of my owner's manual in the car. I said no and that's why you have a computer to do the diagnostics.
After about an hour of waiting they came back with a computer printout explaining what AFL was. But they could not duplicate the condition and I would have to make an appointment for the following week. I politely said I would but this is the second time I've been to this dealership and both times I've received poor service.
To be fair this is a new Buick/GMC dealership which is only three miles away from my home and more convenient that the dealership from which I purchased my CXS. New dealership or not they should have trained technicians to work on people's expensive vehicles.
Nevertheless, I did an internet search and they described AFL as the ability to swivel the HID lighting system with the rotation of the steering wheel. Nice technology but I hope it is easy to service and not prone to premature failure. Read more at: http://www.autotalk.com/buick-introduces-adaptive-forward-lighting-3848/#ixzz29E- - - - - - 84J5nL
Also find that the BMW set really is not concerned with the price. Guy I know was quoted $2400 for run flats at the dealer for a 5 series. UGH!
And with the touring package tires, placard should also read, "Not for winter use" in my experience.
Maybe some education on tire buying is necessary as well. I say that because of my last experience that last time I got caught in a unexpected snow with cold snap. People sliding all over the place, over curbs, into street and power poles, into each other, into my lane. As soon as I could, I parked. Some of it was likely dumb driving, most I suspect was tires not up to the job.
One thing I liked was that each tire pressure was shown and if off by 1 PSI I corrected. Still 2 went bad by 12K. Missing the each tire feature because I have 1 tire leaking 2-3 psi per month and I always feel it about a week after leveling. Also, GM noted, that their wheels lose air, at least a few pounds per month on aluminum designs.
Acknowledge that some people are stupid when it comes to tires. This weekend attention was called to step-daughters vehicle by different son-in-law. OMG, inner edge of front tires showing ~1/2" width of steel cords, many broken. That sort of thing needs an [non-permissible content removed] kickin'. I can't imagine what she was thinking. An 09 KIA Sorento with original tires. Granted they are only three years old Michelin OE tires. Can you believe she actually expected the tires to last beyond such low mileage? Only 76,000 miles.
You might note that nearly all tire complaints on Lacrosse are for the Goodyear/touring package which likely is only a couple percent of all Lacrosse.
Lesson: Start with a good tire.
I likely strive for a higher level of safety, satisfaction, having been responsible for other peoples lives in war and those who fly.
My many years of experience tell me the world has too many slip-shod, non-careing, send me the check at home individuals. You likely saw the videos of GM workers smoking pot and drinking beer at lunch time.
Getting a good one (not just this vehicle) should not be an accident. And whether the boss man, the mechanic, or even the owner, if you don't know what is wrong you can't fix it.
This is not the only forum I follow and offer knowledge.
This sort of issue happens to often, in my thinking, reboot the vehicle. Some have posted such that happens while driving that could be safety related. If you see that you are blinding other drivers, I'd suggest getting it in even if message goes away. And if you get one of the other messages or faults that comes and goes, try to discern if it is safety issue.
I had one saying, "Service suspension system soon" as I was driving out on 3000 mile trip. Vehicle loaded, cut cross town to my dealer. Much delayed and they not wanting me to take their vehicle, loaner, on such trip, it was returned to me with, "Could not find anything. Just reset message." Having bad electronically controlled suspension could be dangerous.
Good Luck
We're sorry that you're having difficulties getting this AFL concern addressed with your dealership. We'd be happy to check into this further with your dealer if you wanted to send us more information via email (include your name and Edmunds username, contact information, the last 8 of your VIN and mileage, and the name of your dealership).
Sarah, GM Customer Service
Tires were not worn out by tread depth, although showing some wear, they would not balance per GM service. That could be cupping, separation, etc.
Which model of GY?
They were also very problematic on Impala and other vehicles using the LS model. Such a terrible tire that it was quickly replaced with LS2 and per Mechanics I talked to they were no better at the uneven wear, cupping, not possible to RFB.
Hope you are enjoying your vehicle, glaring interior chrome and all.
As to tire wear, if I used "worn out" in reference to issue I experienced, it was as in "shot, caput, unuseable". They were "replace" per RFB (road force balance) machine.
When considering treadwear alone, it is typical that "high performance, ultra performance" tires do lose their usuable tread quicker. That is a trade for ultra sticky tires. If you drive like on a race track you might want/need them assuming you can afford tires and loss of vehicle that often.
The Eagle RSA price is dropping like the guy who broke the sound barrier yesterday. They are now half the price of Michelin Pilot 94Y and owner rating has dropped even lower. (tire rack)
Thanks Sarah for your offer of help. My complaint was not with my original dealer (the one I bought my CXS from) but rather with this newly established dealer only three miles from my home. Nonetheless, I will make an appointment with my original dealer who's been great and treats me like the valued customer that I am.
Meanwhile, the "Service AFL Lamp" warning light did not return until this afternoon, so this the problem appears to be more than an electronic glitch. But I hope not serious to interfare with my night driving.
Does anyone know of a fix for this problem?
Thank You
doc15
And quite aggravating is that GM showed that the time delay for forward movement is adjustable, at least on 2011 CXS. Mine was changed from no delay to 3 seconds delay and a loaner they had me in had a full 5 seconds delay, without other stupid actions.
The stupid actions being that if wife opened her door first then mine would not move. Or if you left driver door open with seat retracted, engine off, and opened rear door the driver seat moved ahead.
Someone at GM customer service claimed that some issues were fixed in the NAV update disc, but I would not bet on it. I would have wanted proof before laying out a few hundred dollars for the disc.
As to whether GM fixes is another issue.
i will have this addessed at my next svc next week ,
i will advise on my results
There is a separate setting allowing seat to move ahead to programmed position when using remote or the passive entry. If I remember the correct terminology, passive entry, that is when you just pull the door handle and because the key fob is close it allows unlock and opening. Depending upon what programming they may have put in yours, there is a difference of using one or the other. If you have the second of delay, or three second of delay, or extremely lucky to have the longer delay, the seat will still move the instant you push the remote unlock. If you just pull to open you will have the delay.
That is if it works at all.
Some have ugly programming GM won't fix where if the passenger door is pulled open first, the seat won't move. And other glitches not for American style, such as seat moving ahead if driver door is left open and rear door is opened. That is if it does not continue moving and crush you against steering or knees to dash.
Maybe GM thinks they can get away with it without NHTSA forcing fix because you would likely be in a parked situation, but these days many shopping centers parking are under the same control as local roads. Happened as part of economic development changes. And to untangle responsibility for law and upkeep. That is you are not parking in a private lot enabling writing of ticket for bad parking or accident.
In the end, I'd complain until they fixed what I paid for.
I'm glad someone is sticking their neck out trying to get it all resolved. Hint, you will need to amass an army or much of it will be just shined off.
After amassing the number of problems I had on 2011 CXS and the fixes on two items, the steering and A/C not cooling as well after fix attempts, I decided I did not want to live at dealership even though they were nice people. That is I can not say the cause of bad fixes were because of mechanic. They follow GM trouble shooting procedures which may have put them in the wrong part of A/C system. Or they may have gotten a bad GM Part. So original complaint still existed.
And also for the steering column. (GM changed the fix for locking column shortly after mine) I saw the special rack for holding column at dealer, removing and installing. I don't know if damage occurred during removal of old or installing new or they just got a bad new one or missed something upon installing. It created play in the steering shaft that allowed the vehicle to dart with a roadsurface imperfection. Enough to cross the line and nearly sideswipe.
My experience with two vehicles post GM bailout have me wondering if their better employees bailed when the trouble began and maybe went to foreign name American made. The bailout allowed them to keep operating, but with what were essentially trainees.
Keep it up, getting GM fixed. As a taxpayer, I want my money back. Before they go bellyup completely. I can only hope the governments share does not require us to make good on retirements when that happens.