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IIRC, yes it's true. Honda uses brake force distribution to evenly distribute the braking load to all for wheels. Unfortunately, the rear pads used to be thinner so they wear out first.
Not that hard to replace, just a 14mm wrench and a "C" clamp to push the piston back in. Rear pads, both sides, was about $30.00.
Also my OEM Michelens were toast at 50,000mi, they sounded like those horns at the world cup matches.
I replaced them with Yokohamas and like them much better.
VW Sport Jetta Wagon that I bought 6 Wundabar {wonderful} months ago has the
Contacte-Pro on it smooth ride all the same.
Oh, also had to have the sway bar links replaced just before the 60K warranty was up. Noisy and loose. This was a surprise as well.
Mechanic attributed it to poor lube of calipers, so they don't retract correctly.
That is probably why the 15K cleaning is recommended.
We won't be buying another Hyundai, mostly because of the service department's attitude during all this. We even had to complain to the National headquarters about rusting brake sheilds that they refused to repair when the car had less than 10,000 miles on it.
What good is the "Best Warantee" when they refuse to honor anything! :confuse:
So if you are considering a Hyundai, know that this company does NOT stand behind their product. Quality rotors DO NOT warp with only 17k miles (and minimal use as most of those miles were long trips on the highway). They use cheap OEM parts and could care less about their customers. Note that the Veracruz LTD was a $38k suv when I purchased it in 2008. For a little bit more I could have purchased an Acura, Infiniti or Lexus....all makes which I have owned in the past. They would have fixed this issue with NEW rotors in a second. But you get what you pay for...beware of Hyundai and their cheap parts were most consumers/reviewers will not notice.
Doesn't matter anyhow, Hyundai made up its mind and refused to replace rotors. So Acura gets my business....new TL for me and forget about Genesis. Good service is important and Hyundai doesn't have it. And when comparing TL to Genesis, they cost about the same. Why would anyone deal with Hyundai when they can get Acura??
And funniest part is that difference to Hyundai between two options (paying dealer to cut rotor/new pads vs new rotor/new pads) is minimal as they buy rotors in bulk and need to PAY dealer to cut rotors. So extra cost would only be their cost of rotor minus what they pay dealer for cutting old rotors. But I guess they didn't figure that I as consumer would not buy their Genesis AND go on these forums to alert anybody reading about Hyundai North America's policies. Add that as a potential cost to Hyundai for being CHEAP!
Dumb decision from my perspective given the small money involved for them. Now for me, buying new quality rotors/pads plus installation might cost about $450. Or maybe just get rid of the Veracruz and let the next dealer/owner worry about it.
Dealer advised ALL 4 stuts had failed (at ~50,000 miles).
Waranty coverage under 60,000 mile bumper to bumper waranty was declined by dealer (normal wear & tear exclusion). Car is well maintained, not abused, driven by grey hairs, all normal & ordinary use.
Spoke to Hyundai who advised they would check with dealer and get back in 5-10 days.
Two weeks later called Hyundai to request update of status.
Advised by Hyundai to call dealer & ask if the dealer had contacted regional mgr of Hyundai. Conference called the dealer with the Hyundai associate on line.
Dealer indicated they would call me next day. They did not call.
Called Hyundai who advised me to call the dealer & ask if dealer had spoken with regional mgr of Hyundai, again.
The other option recommended was to go to another dealer.
A visit to the dealer found that the rear brake pads required replacement for $200. (with a $50 coupon) Brake feels more solid.
Thanks!
John P