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IIHS gave the 2011 Explorer "Good" in front offset, side impact and rollover - their highest mark in all 3 tests.
NHTSA hasn't even tested it yet.
Check the IIHS site and you will find seven Ford/Lincoln vehicles listed as "Top Safety Picks" for 2011.
Explorer, Taurus, Fiesta, Fusion, Flex, MKS, MKZ
I rented one for three days and put it through the paces and thought it was a great car. The one I had let you tilt about 2 1/2 inches. The controls took some getting used to though. However, it seems you have that covered and there is real problem. Sounds like you dealer needs some lessons in basic customer relations - headquarters will not be pleased with that dealer.
When I tilted the front roof open, there didn't seem to an air gap at the back, which I found to be a bit strange.
Thanks.
Does anyone else notice this or is it a design flaw unto my Explorer alone. As a matter of fact if you even tap on the sheet metal from outside the truck you can hear how "tinny" it sounds. I would love feedback and if the "powers to be" are monitoring this forum please either correct this flaw production wise or fix mine in particular.
Thank you!
They did this without your knowledge or prior approval. Any way you cut it, they got value from using your car; for whatever purpose doesn't matter.
When value is received, in this case by the dealer, then compensation is due, in this case to you.
They do indeed owe you something for use of the vehicle. I certainly would not trust this dealer again, or anyone else who would do the same.
If you plan on keeping this car I would be sure that it is clear to the dealer and to the regional Rep., that you are accepting this car with reservation due to not knowing how the vehicle was used or by whom and under what circumstances. This could be helpful later in the event of premature failure of any components.
If it was me, I would not accept the car at all and would seek out another vehicle at another dealer. I was in business for decades and this type of behavior is totally unacceptable in any context.
Good luck and best wishes.
Just my opinion, it's only 71 miles and none of us know how many were put on during the testing.
Not only that, if WW gives up this Explorer XLT, it may be another couple of months before they get a shot at another one.
At least in my area, the middle of the market is just about sold out, with no eta on resupply.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2022 Wrangler Sahara 4Xe, 2023 Toyota Tacoma SR 4WD
You have seen a number of responses to your dilemma and you will of course make a decision that fits your needs. It is worth noting that the car was already "sold" when they decided to use it for whatever purposes - it was not their car anymore in any real sense. As to someone's thought that the miles may have been accumulated testing it after production before delivery - that does not happen.
Best wishes.
When a car is titled it's a used car at that point so a used car dealer could flip it even if it only had 71 miles. Unless NV is really weird. :shades:
My guess is that since the 2011 is in short supply, the dealer let some people test drive it. Or the owner's wife tried it out.
We have all heard the stories of someone ordering a vehicle and it gets sold out from under them because it could be sold on arrival for more money to someone else.
Of course if you were given a VIN number allocating that vehicle to your order, then IMHO the dealer has an ethical obligation to not let others drive it.
You used "dealer" and "ethical" in that same sentence.
The car was ordered in a specific configuration by an actual person who was given a promise of delivery by the dealer based on that order. It was not a random event. If WW placed a deposit on the vehicle, or in any other way commited to acceptance of the vehicle based on the order, then the vehicle belonged to WW from the beginning of that transaction. VIN's, paper contracts and the like are only artifacts of the transaction; the actual transaction took place at the point the commitments were made by both parties - the case is even stronger if a deposit was made and accepted.
Imagine ordering a suit cut to your measurments and having it loaned out to one or more people prior to your receiving it.
What are the "damages" in a legal sense..?
My local Porsche dealer, Barrier, sold a 2000 C4 that was delivered to them under my name, they sold it before even the courtesy of calling me.
Following that logic, then there was no reason for them to say that "his" vehicle, a vehicle he had ordered, was ready for pick up. He could also state that although he agreed to pay in dollars, confederate dollars was what he had intended.
As I mentioned earlier, I was in business for many years and people who operate like the dealer in question need to lose their customers. We always changed suppliers when any of them became dishonest - that is how the market maintains a degree of policing. Their tactic also needs to be reported to Ford Inc.
Techically it's still the dealers car though until the papers are signed. Emotionally it's the OP's car.
Will check the dealer website in a few days to see if it still listed.
Ford did drop the incentive from $1000 to $500 after April 4.
17/25 for the V6 Explorer.
Same difference.
Oh my, the 4-cylinder Highlander can have a third row seat.
20/25 for the 4-cylinder Highlander? Sure, the city number is higher. But are you sure? A 4-cylinder Highlander hauling around me, my wife, five kids, and luggage from Texas to Ohio and back? You are funny.
I will admit I saw a Highlander Hybrid at a gas station for it's semi-annual fill-up. It was black and looked pretty slick. But a Highlander for my family hauler? *chuckle*
Explorer has 2 more inches head room, 3 more inches leg room, 5 more inches hip room, 7 more inches shoulder room.
Hope you are enjoying your new Explorer by now. I truly wouldn't not concern myself about the extra 71 miles on the clock when you picked up the vehicle. I live in Chgo. and know people who work at the assembly line where yours was built. There are definately random vehicles picked off the line and driven by engineers, plant mgrs, and various quality control people before shipping. Most of the time, the vehicles are taken for a short ride or driven home for the night by the employee. The purpose is to check various quality aspects of the vehicle and document any issues regarding previous modification, function issues, squeeks and rattles, etc. These extra eyes and ears usually translate into a well put together car that should be delivered in great condition once cleaned up.
The sticker on the window should have stated how many miles were put on the vehicle for evaluation purposes. If this number varied significantly from the 71 miles, shame on the dealer. Bear in mind that miles are put on the vehicle while being driven from the line to the DT lot, in rail yards, and at the dealership for prep purposes.
I once picked up a new GM product that had been ordered for me that had these evaluation miles put on. I was also not happy at the time, but it turned out to be one of the best cars I ever owned.
All in all, I hope you are enjoying your new car
Sorry for the delayed response. I just ran across this reply. I was referring to the 2.0L Ecoboost, as you had assumed. At this time, they have not released the order guide so I am limited to only that information. Keep an eye on the Ford.com site for further information.
~Seni
Try NH.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2022 Wrangler Sahara 4Xe, 2023 Toyota Tacoma SR 4WD