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I have a 2005 Cadillac CTS with 7,000 miles on it.
There were no problems with my car until I brought it in to the Cadillac dealer 3 weeks ago to get the oil changed.
Since the oil has been changed, the car now makes a grinding noise when driving at low speeds.
I dropped off the CTS this morning at the dealer I purchased the car from to see if they could find any problems with the car.
The service manager left me a message late this afternoon saying the noise was the rear differential.
How concerned should I be about this?
I have no idea what a rear differential is or what it does.
Thanks for any help.
I have a 2003 CTS with 65,000 miles. I was initially very pleased with the car...until I had a problem. The car always hesitated when shifting from reverse to drive. Two weeks ago, the car would not move in reverse. I had to be pushed out of a parking space by three people. I took it to the dealer Curry Cadillac in NY. They told me that they could not recreate my complaint. So they drove it around the parking lot and let the car sit for 3 days. They did nothing. All of a sudden the car must have fixed itself. I know the transmission is on the verge of a breakdown. But, the Cadillac dealer didn't want to acknowledge a problem nor did the corporate office. When I called they refused to put a supervisor on the phone. It appears Cadillac doesn't stand by its cars, warranty or service. Has anyone else experienced this...because I'm going to tell everyone in my church, job and sorority to bypass Cadillac.
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