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I used to love my 2006 Mazda5. Then it betrayed me.
A few days after this last Christmas, I was on my way to work at 3:30 a.m. when the transmission on my 2006 Mazda5 burned out. I managed to get it off the highway pretty quickly and parked in the driveway of a trucking company, with big-rigs coming in and out on a dark, narrow roadway. I had it towed and eventually brought to a shop, where the mechanic found that the front pump had failed. When it stopped pumping lubricant through the transmission, a couple of bearings melted together.
The mechanic’s theory is that the metal for the pump housing was poured incorrectly and was therefore too soft. There was obvious damage inside the pump, including a large chip out of the housing and gouges on a flywheel, that he said could not have been caused by how I drove or maintained the car, nor by damage from outside. The pump was defective.
Of course, the car is well past its warranty at 90,000 miles (in fact, somebody at the dealership where I bought it said the drive train never had a warranty. I’m checking on that), so Mazda has told me “there will be no assistance.” I think everybody can agree that I shouldn’t have to replace the transmission on a six-year-old car. I’ve driven Buicks, Fords, Toyotas, and another Mazda before this. The only one that burned out its transmission was a 12-year-old Oldsmobile station wagon.
I used to love my Mazda5. I recommended it to friends, and some of them bought one. Now I feel obliged to warn people. It is not likely that this problem was just with my transmission, according to my mechanic. There was probably a run of similarly weak pump housings made at the same time. If you have a 2006 Mazda5, built at the Hiroshima plant, ditch it now, before it’s too late.
A few days after this last Christmas, I was on my way to work at 3:30 a.m. when the transmission on my Mazda5 burned out. I managed to get it off the highway pretty quickly and parked in the driveway of a trucking company, with big-rigs coming in and out on a dark, narrow roadway. I had it towed and eventually brought to a shop, where the mechanic found that the front pump had failed. When it stopped pumping lubricant through the transmission, a couple of bearings melted together.
The mechanic’s theory is that the metal for the pump housing was poured incorrectly and was therefore too soft. There was obvious damage inside the pump, including a large chip out of the housing and gouges on a flywheel, that he said could not have been caused by how I drove or maintained the car, nor by damage from outside. The pump was defective.
Of course, the car is past its warranty at 90,000 miles. The dealership from which I bought the car referred me to Mazda’s 1-800 number, and on Jan. 3, I spoke with a woman named Christina who told me there would be no assistance for a vehicle past its warranty. I do not accept that answer, considering the clear defects that were in this vehicle that have cost a significant amount of money.
A couple of weeks ago, after I made my complaints known in the company’s Twitter stream, they messaged me to ask that e-mail my complaints to them, which I did. Two days ago, after pushing them for a response on Twitter, they called me.
And gave me the same answer!
I think everybody can agree that I shouldn’t have to replace the transmission on a six-year-old car. I’ve driven Buicks, Fords, Toyotas, and another Mazda before this. The only one that burned out its transmission was a 12-year-old Oldsmobile station wagon. I feel like there should be some process of appeal for at least partial compensation in a situation like this.
If you read this, and it changes your mind about buying a Mazda, please go to my Facebook page “Malfunctioning Mazdas” at http://www.facebook.com/pages/Malfunctioning-Mazdas/331936906837667?skip_nax_wiz- ard=true, and like the page. If you already own a Mazda, or you decide to go ahead and buy one, may you have better luck than I.
:lemon:
It's been a reliable and trustworthy car since I bought it in late 2007.
Yesterday the AT (automatic transaxle) warning light came on, today I'm told I need a new transmission, $4,300.
I've owned several cars for a decade or more and never had a transmission fail like this. Is there a history of automatic transaxle failure with MAZDA or is this likely a outlier?
'11 GMC Sierra 1500; '08 Charger R/T Daytona; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '08 Maser QP; '11 Mini Cooper S
I don't want to know what the book told you or the dealer to do. There are way too many vehicles on the road where the manufacturer is claiming "lifetime fill" of transmission fluid, and its complete bunk.
'11 GMC Sierra 1500; '08 Charger R/T Daytona; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '08 Maser QP; '11 Mini Cooper S
When in automatic mode, the transmission slips when shifting from 2nd to 3rd, and 3rd to 4th gears. At highway speeds it's fine. It also functions fine in manual shift mode. Just like to original transmission when it started to go bad, it's making sort of a clunking noise when I hit even small bumps. I've had everything else checked, ie. struts, bushings, bearings, etc. and everything else is fine. Does anyone have any suggestions? This is fun!
'11 GMC Sierra 1500; '08 Charger R/T Daytona; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '08 Maser QP; '11 Mini Cooper S