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Blown Engine

cinderella1105cinderella1105 Member Posts: 3
edited July 2015 in GMC
My car is currently at Gateway Buick GMC in St. Louis Missouri where I have received news that I need a new engine. My car is 2009 GMC Acadia and in good condition. My understanding is very poor when it comes to why I need a new engine in a car that is under 10 years old. I have contacted GMC and they gave me a Senior Advisor and a service # however no one has been able to answer my question as to why I would need a new engine when this car is under 10 years old. I am frustrated and confused. At this point I am considering hiring an attorney. This is ridiculous.
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Comments

  • ray80ray80 Member Posts: 1,655
    Why do they say you need a new engine and what caused it?
  • cmhj2000cmhj2000 Member Posts: 381
    edited July 2015
    Let's hear the whole story. How about mileage, type of use, maintenance, any internal eng. work etc etc etc
  • cinderella1105cinderella1105 Member Posts: 3
    They gave me along lists of things:
    Heater Hose
    Camshaft Activator
    Thermostat
    Valve

    They have not given me an explanation. It stopped on me in the middle of the highway. I had it towed to them. It was driving at first. Then he called and stated that it wasn't drivable because there was a crack in the coolant valve. Again, there was no exact explanation as to why a new engine. I am doing research and have come across many people that have had the same issues with the Acadia.
  • cinderella1105cinderella1105 Member Posts: 3
    The whole story is that I kept up with the maintenance of my vehicle. There has not been any previous work on the internal engine. I only drive it to work which is less than 20 miles from my home. Never have I driven this car out of town.
  • steverstever Guest Posts: 52,454
    Sounds like you are out of warranty, but if the dealer has done all the maintenance on your car, maybe GM will kick in some on the repair.

    The Secret Warranty - Understanding After Warranty Assistance
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