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Any Questions for a Car Dealer?

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  • mogulosmogulos Member Posts: 2
    If the manufacturer is not giving any incentives for leftover last year models, what's a dealer willing to do to move them? I'm looking at Acura TLs, where the 2003 model have been out for about 2-3 months. A local dealer still has 3 new 2002 TLs and about 15-20 2003 TLs on the lot. How much less would he take, if any, to get rid of the 2002 compared to a similar 2003? Any guesses?

    Thanks.
  • andre1969andre1969 Member Posts: 26,023
    hey guys...

    In Maryland, when you buy a new car, do you have to pay tax on the destination charge? My uncle's in the market for a new car, and he was curious. I tried looking through the paperwork on my Intrepid, and I honestly can't tell. The destination charge was shown on the window sticker, but not on the actual bill of sale, so maybe they knocked it off or something?
  • scully6scully6 Member Posts: 8
    Thanks for the responses. My only real hang-up is that Honda lists the MSRP for an Odyssey EX as $26,750. With the local dealers, that *Manufacturers* number gets "magically" bumped up to around $28,000 give or take a couple hundred. Then they add in destination, the "adv" fee and ttl, and they end up wanting $30,000 for it. According to my research, dealer's invoice for the EX is $24,068. So that would put the dealer's profit around $6,000 at least. Oh well.. off to look at other brands, I guess.
  • im_brentwoodim_brentwood Member Posts: 4,883
    You should be able to buy an Ody for total MSRP (Inluding destination).

    If all else fails, use Priceline. I am not aware of them being discounted except in very rare circumstances (Used 02s with, say, 5K miles are wholesaling for $1,000+++ over original invoice at least). But you can find em at MSRP without beating your head in.

    If it helps, they are really cheap to own. 1999 Odyssey EXs with, say, 40K miles still wholesale for $19K+++ and retail for $21Kish, real $$.
    Hope this helps!

    Bill
  • lancerfixerlancerfixer Member Posts: 1,284
    Look at the price (even if it's MSRP) vs. what you're getting, then compare comparably equipped DCs or (ugh) GM minivans. As well, look at safety scores. Last I checked, The Sienna and Ody were the two top dogs in safety, (with the GM vans posting some truly frightening scores) and the Sienna's smaller, more expensive, and doesn't have the super-cool third row seat.

    In the minivan market, there is simply no equal to the Odyssey, and that's borne out by their market demand.
  • abtsellerabtseller Member Posts: 291
    the rules for a Manufacturer to spend millions of dollars to engineer a vehicle that is the greatest thing since sliced bread, and then actually expect to make a profit on it.

    Anyone ever seen/owned some of the vehicles that are made in some socialist countries? I had a Skoda once, and let me tell you, even at $50, that car was no bargain.

    Ed
  • masspectormasspector Member Posts: 509
    If the Honda Odyssey is such a hot seller and so hard for people to find and dealers are selling them right off of the truck, then why does Honda not produce more? Remember the supply and demand thing? I agree the demand must be pretty high if these things are selling at MSRP or more (glad that I will never be in the market for a minivan). I am sure Honda knows that these things are selling very quickly at the dealerships, so why do they not double their production and stop making so many civics? Although they are not on the luxury end of the market, I am sure that the families with kids that are buying them could use a few extra thousand in their pocket if the supply was greater and the price was closer to invoice. The dealers all pay the same to Honda for the vehicle, so why not make more? Honda isn't going to lose any more and will sell more minivans.

    I seem to remember a similar vehicle a few years back that dealers were getting MSRP plus on. Now you can get a PT cruiser much closer to invoice price than MSRP.
  • audia8qaudia8q Member Posts: 3,138
    Honda has mastered the art of keeping supply just where it needs to be for the dealer body to sell the vehicle at MSRP and it helps to retain re-sale value.

    This makes everyone happy. the MFG make out ok, Dealer makes $$$, consumer pays MSRP but has a resale value that would make most minivans buyers jump for glee. Everyone wins.
  • nyccarguynyccarguy Member Posts: 17,496
    Honda actually has retooled its factory to increase production of Odyssey MiniVans (I believe it was for starting model year 2001). It isn't as simple as "build less civics" because they don't make them on the same assembly line. The Odssey, Acura MDX, & Honda Pilot (somebody correct me if I'm wrong) are built off of the same platform at the same factory (not sure about the factory part). Honda is NOT going to start cranking more out at the expense of quality. audia8q makes some excellent points as well.

    2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD

  • michaellnomichaellno Member Posts: 4,120
    You're right on the platforms (MDX, Pilot and Odyssey), but can't confirm if they are built at the same factory (somewhere in Ontario, Canada, IIRC).

    BTW, my sister just bought an Odyssey (the only car she considered). Paid MSRP + $750 in San Diego for an EX with Leather and DVD entertainment system in the color she wanted (white). She waited a couple of months for the exact combination, although she was never on a formal waiting list. She was told that many of the local dealers have been tacking on 1000 to 2000 to MSRP, so she felt she got a good deal.
  • nyccarguynyccarguy Member Posts: 17,496
    But the Odyssey is the best MiniVan on the market, and has been since its introduction in 1999. I hope to G-D that I never have to get a MiniVan (I'd go the Wagon route), but if I ever have to, than I'm going to buy an Odyssey. Since the resale is so good, how is it to lease one?

    2001 Prelude Type SH, 2022 Highlander XLE AWD, 2025 Camry SE AWD

  • dustidusti Member Posts: 36
    As some above posts have stated, a Honda van's MSRP is equivalent to a Chevy van's invoice. Honda is making big bucks on this van, but it could be making more. So why not charge more?

    Well-run corporations follow a practice of keeping the "window of econonic opportunity" as small as possible as opposed to charging the maximum the market will bear. The greater the difference between cost and selling price, the greater the potential for attracting investment capital to the profit opportunity,

    ie. -competition.

    GM would love to stick in its big behind (through advertising - not product quality or content) if Honda were to raise its selling price.

    As it stands they sell a patently inferior product at a patently inferior price. So they get a remnant of this market by inducing their dealers to virtually give the product away.

    Honda has ruled the van market since the inception of the Odyssey, and, being the kind of company it is, will rule it for a long time to come.
  • tboner1965tboner1965 Member Posts: 647
    But they have an easier time selling everyone they make.

    If you look at sheer sales volume, the DC vans are still the winner.

    The question is, who nets more, DC selling hundreds of thousands or Honda selling about 50K/year?

    We liked the Odyssey, but we were not bowled over by it. It seems the hype is even bigger than the product. However, the big negative was we were not so enthralled with the local Honda dealers, nor with Honda America since neither of them were even remotely interested in locating a unit to test drive.

    By the time we drove the vehicle, our frustration level made us hyper-critical of the vehicle. Not to mention our concern that if the dealer and Honda America were not so help during the sales process, how could we ever count on them if something bad should happen to our vehicle.

    They Odyssey is not a bad vehicle. I just don't believe it lives up to the hype that preceeds it.

    TB
  • rroyce10rroyce10 Member Posts: 9,332
    ......... Very good points, all the way around.

    I think what most people kinda forget is .. there is many different want's and needs. Some people want them bigger, wider, taller, smaller, lower, greener, bluer ..etc, etc. That's what makes the market go around...

    Honda as well as Toyota has done very well, watching Co's like MBenz, that have made limited, but wonderful vehicles.

    What would make the "test of time" is, if Honda had to make 5 times the amount of Vans to meet the market -- But, I agree with you .. I think they are happy where they are. Why rock the boat...?

    Terry.
  • joatmonjoatmon Member Posts: 315
    IMHO, Honda seems interested in making quality, desirable vehicles at a fair price.

    Increase production? OK. New plant. About 1 billion. OK. Where to locate? Can they get workers? How do they train workers? OK. Now, off the get EPA permits, etc. OK. Now four and 1/2 years later, we're lucky if we trickle out a few units. Now, what is the consumer demanding?

    Honda, Toyota, BMW and Mercedes seem to be able to produce at about the demand level. The benefits:
    1. You sell all units.
    2. Low carry cost for dealer.
    3. Great resale for consumer.
    4. You produce quality units and gain a reputation for quality/dependability.
    5. You have the ability to bring new innovative products to market sooner because focus isn't on building as many as you can as fast as you can. (you have financial and human resources available).
    6. You have a good product mix for dealers/consumers without old, stale products.

    Just my take on this,

    Jack
  • pat84pat84 Member Posts: 817
    So you are turned off by Honda and Toyota dealers. I guess when you sell all you make, they don't need you as another customer. .
  • masspectormasspector Member Posts: 509
    I am not trying to be rude or argumenative here. Just stating my opinion. I am not the only buyer in the world turned off by Honda and Toyota dealers. There are other forums on here that attest to that. One I remember is something like" Toyota, why is their quality so go but their dealers so poor". If Toyota was so great then why do they always score low on CR dealership ratings? Someone is telling CR that they were not happy with Toyota.

    I am not knocking Toyota or Honda. They make great cars. All I am saying was that the way I was treated I thought was poor. You may go and have a great experience. All Toyota and Honda models aren't HOT sellers and they do not sell all they make of every model. Some have rebates and special financing to help move slower selling models. And some models sell close to invoice.

    I know I am over simplifying this, but all I was trying to say was that if you as a business can sell 50,000 widgets at full price( dealer invoice) why not try to sell more? If I have 50,000 widgets in stock and sell them all I will never know how many I could have sold if I had 100,000 widgets in stock.
  • abtsellerabtseller Member Posts: 291
    I'll tell you like they tell me, either get the same last name as the owner, or buy a majority share, and then you can get a vote in how the company conducts its business.

    Now, as I said before, there are other dealers out there that will work hard for your business and treat you well.

    You didn't like the Toyota dealers attitude, so you got a Vibe instead of a Matrix. Ok, so you probably saved, what, $2000 max? Did you get a 5 year/ 60K warranty with your Vibe? Which do you think has better resale value? Did you get online and try Priceline or Autobytel on the Matrix?

    Ed
  • masspectormasspector Member Posts: 509
    I was looking at suv's. Purchased from one of the luxury brands, below invoice thanks to a factory to dealer incentive. Did get a 4yr/60k warranty. I thought Toyota std bumper to bumper warranty was 3/36, not 5/60. I do not care about resale value as I drive my cars for a number of years after they are paid off and the value is all about equal by then.

    You can have a great product and still have a good attitude. I experienced this bad attitude at a number of Toyota dealers.

    Thanks guys
  • wehrwehr Member Posts: 1
    I'm looking at a 2002 Ford Expedition with 5000 miles as a dealer demo. What would be a fair discount for the 5K
  • rbrenton88rbrenton88 Member Posts: 186
    I know very little about minivans. What is the magical attraction to the Odyssey? I understand that it sells for somewhat less then the asking price of the other makes, but why is it so popular? At casual glance, the exterior seems rather bland to me.

    not argumentative, just curious.
  • lancerfixerlancerfixer Member Posts: 1,284
    Well, I think it's a combination of MSRP, size, versatility (love that disappearing third seat) handling (just feels like a big Accord) power, great safety scores and Honda's rep for reliability. I can't speak for others, but if I were ever in the market for a minivan, styling'd be the last thing I'd worry about! (And truth be told, I think that the Ody's styling is among the best for minivans.)
  • abtsellerabtseller Member Posts: 291
    coming out will have the slick fold down seat as well. It will also have seating for 8.

    Ed
  • michaellnomichaellno Member Posts: 4,120
    Those are the exact reasons why my sister bought an Odyssey. She's planning on keeping hers for many years (her kids are 4 and 18 months, and they are planning a third), and the reliability factor was a major plus. I know she contemplated a Town and Country for a while, but I think that was before the Odyssey was introduced.
  • blackcurrantblackcurrant Member Posts: 152
    I'm relatively new to the area and i'd like to know where all of the auctions are in the area. Our business is centered in NE corner of Connecticut. I found Southern in East windsor and American in North Dighton, Ma. Isn't there one in Framingham? Thanks!

    Mike
  • audia8qaudia8q Member Posts: 3,138
    don't forget Newburgh auto auction in newburgh, ny
  • im_brentwoodim_brentwood Member Posts: 4,883
    Manheim AA in Manheim, PA... NADE in Bordentown, NJ which is also a Manheim sale.

    Bill
  • blackcurrantblackcurrant Member Posts: 152
    But, that's all? Isn't there one in Framingham, MA?

    I should have said i knew where the Manheim auctions were. I was at Newburgh just this past Wed. 14 lanes now, it surely has grown since a couple of years ago when i was last there.

    Manheim's taking over, huh. I see they took over the Albuquerque auction. It used to be ADT, or, something like that.

    Are there any in Rhode Island?

    Anyway, thanks for your help!

    Mike
  • brekkebrekke Member Posts: 304
    A Toyota dealership near me is advertising a Mini with 800 miles for $25K. Would a dealership actually go MSRP or higher for a hot trade, or are they just being really cheeky?
  • im_brentwoodim_brentwood Member Posts: 4,883
    They are doing $3K+++++ Over MSRP on a wholesale level right now. $25K is about Market retail, although I ghave seen them for a lot less on eBay.

    Ifn ya ask me.. give it 6 months or so. $5-6K over MSRP is too high IMO when sooner or later they will come down. A lot to pay to be one of the first!

    Bill
  • scully6scully6 Member Posts: 8
    My "heartburn", as you put it, is not that the dealer wants to make a profit from selling me a hot-selling car, or that he gets a higher profit margin on an Ody than a Civic. I have no problem with that. If they just called it profit, they would at least get points for honesty. I don't resent that my real estate agent charges a 6% commission. I don't resent that Baskin Robbins charges $2 for a single scoop. That's business.

    I just resent it when they insist that the MSRP is $2000 more than *Honda* says it is. Do they not think that serious buyers ever do any research? Or is it just female buyers? That is, of course, in addition to the questionable and inflated fees with mysterious names. Local dealers here actually bump the sales tax from 3% to 3.2% on their paperwork. I agree with masspector, Honda dealers don't do themselves any favors. I don't hate the profit, just their sense of entitlement to it, and their refusal to *honestly* deal with a customer.

    Yes, I have and am considering long-term ownership costs. Having owned three other Hondas, I know how great they are. I will eventually end up with the Ody I want, but I refuse to stretch my monthly payments to something I can't afford. I will try Priceline and Stoneage, and we have a friend in the next state who is a Honda salesman. I have no burning desire to walk out of the showroom keys in hand tomorrow, so I can afford to wait. The dealer who tried to sell me the $30500 EX model, and had no qualms telling me to take my business to another dealer when I tried to negotiate, is already calling me back only one day later. His tough luck, now.
  • im_brentwoodim_brentwood Member Posts: 4,883
    Good move.

    The important thing is to not deal with dealers who jerk you around. I mean, Odys, as we know, go at MSRP. However I dont think you should pay over that.

    Ideally, you should, as a buyer, shoot to pay less, but I dont think that's likely in the current market. But we're both aware. Right now, only 2 cars that I know of command over MSRP as a rule. The 2003 SL500 and the New Mini. I think the new Marauder will be close too.

    So, shop to find a dealer who will treat you the way you should be treated!

    If I were you, why not just call your friend if you can't get what you want locally? I just had (2 months ago) to buy a Vehicle for my "Civilian: company.

    No dealer in the NY City area had it that was easy to deal with. So I called a friend of mine at a store in Philadelphia, told him what I wanted, and had it shipped in.

    Simple and easy :)

    Bill
    Who HATES aggravation
  • scully6scully6 Member Posts: 8
    I've seen several posts suggesting that I'm dreaming if I expect to get an Ody at MSRP. So it's interesting that you believe that Odysseys go for MSRP. Differences in regions, perhaps? What amazes me is the suggestion that I'm being unfair, cheap or naive to be outraged at $4,000 over invoice.

    And no one ever actually answered the nitty-gritty details in my original post: for those of us who buy new cars infrequently, it helps to know how dealer cost actually works, and what a reasonable profit is. Yes, I know it works differently for different makes and models, and different regions, but surely we can get a general idea. What's average - 5% over cost? 1%? 10%? All I want to know is what is insulting to offer to the dealer, and what is taking advantage of the buyer? I can negotiate in the middle range in good faith if I know where to start. (I don't think offering MSRP on the Ody is an unreasonable starting point to open negotiations.)

    All I want is a fair deal all the way around - the dealer and salesman can make a good living, and I can get a good car at a reasonable price. And we all get treated respectfully.

    We are, by the way, working with our out-of-state friend. It's worth a two-hour drive to save $4,000 (plus interest, when you finance). I suspect the salesmen and dealers would do the same if they were in my shoes.
  • firecaptainfirecaptain Member Posts: 3
    If I walk in off the street and purchase a $30,000 car for invoice price,why does the dealer say I stole the car? By my calculations, he gets 3% holdback, or $900 to cover his overhead. He gets to keep any dealer incentives, volume discounts,future service work($$$...)and all the future dealer meetings in Hawaii.Am I missing something? If he is not happy making close to a $1000 on my purchase torwards his expenses, then I will do business elsewhere!
  • abtsellerabtseller Member Posts: 291
    suggested that you should pay over MSRP. I also was the one to coin the phrase "sucker sticker" for the "ADM stickers" so you should have an idea of how I feel about them.

    Additionally, firecapt, if the car you want is not a hot seller, then invoice should be a fair price, nobody says that it isn't. However, if you think that you're going to get a high demand car for invoice, then you're fighting the laws of price vs. supply and demand, and you will most likely lose that battle.

    I get people in here every day that want a Sequoia or a Highlander at invoice. They use the same argument that "you're already making holdback, etc" that you bring up, but my reply is simply that there is someone else who will be here tomorrow that will be willing to pay $1500 more than you will, so why should I lose the opportunity to make the dealership that additional revenue? We literally give a lot of cars away under cost, and people refuse to believe that. Sure, its made up in other areas most of the time, but the books for the new car dept *should* show a profit somehow, don't you agree?

    Ed
  • rroyce10rroyce10 Member Posts: 9,332
    ........ Just some food for thought .. $900 is not a whole lot of money, when you consider the average dealer, pay's for health Ins, workmans comp, service supplies, service inventory, parts inventory, security, floorplan, lights, electric, heat, air, title work, payroll, salaries, commissions -- and we won't even go into the cost of the standing building and property, etc, etc...

    Keep in mind, dealers always spend their monies first, for everything. Holdback is nothing more or less, than an amount to "help defer" that cost of holding these inventories. Which the dealer, depending on his financial structure, waits anywhere from 30 to 300 days to even receive .. -- Holdback is not profit, and never has meant to be a profit source. By the time a dealer receives his $900 .. he has spent well over that figure, and the potential income will help defer his cost .. which at that time, could be an easy $1/$1,2/$1,400.

    The days of the 25/30% mark-up in vehicles have looooong been over with. Most dealers now, are trying to keep 2/3%, that's a small profit for such a huge endeavor.

    Now, if you owned a few Furniture stores .. and make 200% on your inventory, that's a whole different ball game.... l.o.l....

    I hope this makes sense ...

    Terry.
  • firecaptainfirecaptain Member Posts: 3
    I was interested in purchasing a 2002 Pathfinder. The dealer has plenty on his lot. They are sitting there collecting rain, dirt and an occasional late sping dusting of snow here in the Northeast. It is late in the model year. I walk in willing to give him invoice price. Now I know the owners country club dues are due the first of the month.He needs to get the money to the country club asap. I'm willing to give him a $1000 torwards his overhead. The salesman wants $450 advertising fee and a additional $300 "profit" over invoice. I tell him that the new Pilot is coming and that I would like to see the new 4Runner.I walked, the dealer lost a sale. I thought invoice would have been a "fair" price. Nissan lost a sale.I will now buy a 2003 Pilot or 2003 4Runner.
  • audia8qaudia8q Member Posts: 3,138
    from my standpoint the dealer didnt lose a sale they let you walk because the deal you offered want not worth it.

    Rich
  • isellhondasisellhondas Member Posts: 20,342
    I'm glad that someone else still has the patience to explain once again, that holdback is NOT biottom line profit. I gave up on that here a couple of years ago.

    You do display a bit of sarcasm with your "conutry Club" comments...perhaps that turned off your Pathfinder salesperson?

    I do hope you find what you are looking for, and I hope you don't try to buy a Pilot for invoice.
  • abtsellerabtseller Member Posts: 291
    guy that hasn't figured out that advertising and holdback are part of the cost of getting the vehicle to the dealership.

    I challenge Edmunds and the other car sites to quit trying to prove that they can publish the lowest possible invoice prices for a car that you could "possibly" create. Be realistic for a change, quit hiding the "reality" in the fine print.

    Ed
  • firecaptainfirecaptain Member Posts: 3
    Nissan made close to $3 BILLION last year. I have never purchased a Nissan vehicle. I gave them a chance to earn my business and future business from myself, my family, co-workers and referrals. I wanted an invoice deal on a end of the model year vehicle. I felt my offer was "fair." Nissan lost a potential customer and many future ones.
  • rroyce10rroyce10 Member Posts: 9,332
    ......... I feel you will have a lot less luck with the 4Runner and the Pilot ... but sometimes, it takes more than once to find out, not to put your hands on a hot stove ...

    And I agree with Isell and Ed, your attitude probably killed the sale, right from "jump street" ...

    Do you think you are doing the dealer a favor by him/her loosing money ..?

    Gheeez, why do you think dealers have so much money ..? Especially now, with 19yr old kids, making bundles on the internet selling door knobs. Perhaps you can save up, and get that chip on your shoulder surgically removed .....

    Good luck ...

    Terry.
  • abtsellerabtseller Member Posts: 291
    by not taking too many short deals. I sell Nissans also, and I can guarantee you that you'll find them more likely to "give a little" than my Toyota dealers will. I can't speak for Honda, I don't sell them, but I think you'll find that they're not real flexible on a hot seller, either.

    Ed
  • isellhondasisellhondas Member Posts: 20,342
    Well...I guess that Nissan dealer thought otherwise.

    And...please...spare us the "future" business stuff...
  • landru2landru2 Member Posts: 638
    there goes Nissan's profits for this year.
  • im_brentwoodim_brentwood Member Posts: 4,883
    I am stayin outta this one.
  • steine13steine13 Member Posts: 2,825
    ... so here goes, once again:

    Figure the car you want. Figure out what you're willing to pay for the silly thing, then buy it if you can. All this stuff, invoice, holdback, sticker, ad nauseam... who cares?
    Get value for your transportation dollars, that's the only thing that matters. Not how the dollar figure breaks down.
    Of course, it helps to know the figures, but in the end, you make an offer and get a car. Or not.

    You should never get your panties in a bunch over all this stuff... the Ody is a prime example; we were ready to swallow hard and plunk down $27k on one of those babies... until we tried to back it down our 1929 vintage driveway. NO WAY! Got a Sienna now; another good van. But the Ody at sticker is a screaming bargain, if it fits someone's needs.

    I remember "stealing" a Prizm late in the year... got behind holdback on that puppy, simply because they had to get rid of it... but no animosity in the process... I remember the salesperson telling me "but you're only $250 apart...", and when I replied "yeah, but the way he's talking, they're all MY $250!", she started laughing... I even agreed to buy the car for a figure, "just let me go and sell my car on the street, I'll be back in a week or so"... then they run after me in the parking lot and offer me a ridiculous figure for my old car, so they can get the no-sale-blue lot queen off their hands. This supply/demand thing cuts both ways. Nobody'll run after you for an Ody/Pilot/Highlander/...

    Bad weather on a Sat afternoon, can you tell?

    -Mathias
    East Lansing, MI
  • tomm14tomm14 Member Posts: 15
    I am planning on purchasing a 2002 Dodge Ram Quad Cab. The one I want MSRP is $36850. Carsdirect gives a price of $31300. Should I take this price to a dealer and see if they will match it....i don't know much about Carsdirect....if I buy from them is that the bottom line price???
  • explrsportexplrsport Member Posts: 34
    Hey, isellhondas....any news on the new Accord coupe?
  • scully6scully6 Member Posts: 8
    I do agree that holdback should not be confused with profit. I don't claim to know all there is about the car selling/buying process, but you have to figure that holding inventory items in the 5-figures EACH is different that holding inventory at the 7-Eleven, and holdback allows the dealer to do that. Right? Isn't that what holdback does? As a buyer, I want the dealer to keep a decent inventory on the lot for me to look at.

    Advertising fees, though, are a different story. Isn't that part of the cost of being in any business? Could someone explain why advertising fees are necessary in the car selling business, as opposed to any other business?
This discussion has been closed.