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Any Questions for a Car Dealer?

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Comments

  • thelthel Member Posts: 767
    No, no, no. Your approach is all wrong. You should go into the dealership with the attitude that you are doing them a favor by entering their store.

    Upon entering, loudly ask "Who want's to sell a car today?" When the dust settles from the experienced sales people fleeing to the top secret salesman's lounge (you know, where they hi-five each other after each fleecing...err I mean sale), approach the nearest greenpea. Corner him, and then begin talking down the exact car you want to buy. You know "No one wants a 5-speed" and "Well the Corvette is sooo much faster" and "The Expedition has waaay more cargo room". By the time you go through this for about 5 hours or so (hopefully you got there no sooner than 15 minutes before closing), they will probably pay YOU to take that heap off of their hands and BOOM! (don't sue me John Madden) you've got yourself a car!!!

    PS: be sure to hang the survey over their heads to leverage a year of free oil changes at 1,500 mile intervals along with a complete detail with every visit. They do this all the time, so don't let the screw you over on this.
  • bobstbobst Member Posts: 1,776
    It sounds like you made an offer of $20K and left after it was not accepted.

    Well, you learned a lot. Now you know that you are going to have to pay more if you want that vehicle.

    There is no reason to get upset or emotional. Either cough up some more money to buy the Honda, buy a cheaper car, or go hike the AT where you won't even need a car.
  • isellhondasisellhondas Member Posts: 20,342
    " I figure they need to make some money"

    Well, you are correct on that point.

    I think all of the information out there has you a bit pickled. I would try to concentrate on the VALUE of the car *to you* and forget, if you can, about the amount of profit they may be making.

    And, forget about holdback. It isn't profit.

    You, like others are making this a frustrating process. It really doesn't have to be...try to have a bit of fun if you can.

    Five speed CRV's, although not nearly as desirable as the automatics are not distressed merchandise. They do have their fans.

    Make a reasonable offer and see what happens.

    Good Luck!
  • bowke28bowke28 Member Posts: 2,185
    quite funny, actually...i laughed my butt off! we just had an old guy today walk in and say that exact thing...im just glad ive lost 20 lbs. over the last month, or he might have caught up to me! ;-)
  • kyfdxkyfdx Moderator Posts: 265,617
    Sure, someone got a CRV for invoice, but who knows why? Maybe the finance guy had a hangover that day. Maybe it was for a super-duper end of the month bonus. Maybe.. who knows?

    The "reasonable deals" seem to be for about $1000 off MSRP, with $1500 off being exceptional. Some, who only will accept one specific color, or the dealer has to trade for their car, may pay closer to MSRP. You MAY be able to get buy one for invoice, but chances are you won't. If you really want the car, don't let them know that you won't go get a RAV4, and do like Terry says. Offer a couple hundred over invoice, and see what happens. Isell is right.. They are a great value at close to MSRP. (that doesn't mean you shouldn't try to pay less).

    regards,
    kyfdx

    Edmunds Price Checker
    Edmunds Lease Calculator
    Did you get a good deal? Be sure to come back and share!

    Edmunds Moderator

  • main1main1 Member Posts: 11
    Ok, thanks for not raking me over the coals too bad....and hey, I think I even know what the AT is....even if I am on the west coast. Now, can someone school me in one o one of what a "reasonable offer is"....is it 500 over invoice, 500 or more over "their cost"....how about more money with addons....like fog lights, trailer hitch,etc. I am really GREEN at this and don't want to make it any more "unpleasant ' or less fun than it absolutely has to be...I insist on having fun!! Thanks to all.
  • raybearraybear Member Posts: 1,795
    You offer them invoice less holdback and refuse to pay any doc fee; just offer to cover half this month's electric bill to help with expenses....

    I bet they accept.
  • robr2robr2 Member Posts: 8,805
    Check TMV here at edmunds, check carsdirect, read the local car ads - see what's going on wrt the CRV. Then make an educated offer. There is no magic number someone can give you that will work.
  • bowke28bowke28 Member Posts: 2,185
    i mentioned in another board recently how destructive it is for people to not know fully what holdback actually is. main, what you did is the result of not being fully informed.

    holdback is the money the manufacturer offers to the dealer to help pay for the interest from the floorplan loans. the more interest a vehicle accrues, the less holdback is available on that particular unit. some units have none left, and some are brand new with most left. but this amount is FAR from profit. all the cars average out to almost exactly offset the interest. its pretty much a wash.

    will a dealer dip into it? sometimes. but the response you got about being on drugs was likely because you asked for it.

    also, if they have to dealer trade for the unit, the original dealer usually keeps the holdback...so your dealer's cost is the published invoice.
  • grandtotalgrandtotal Member Posts: 1,207
    also, if they have to dealer trade for the unit, the original dealer usually keeps the holdback...so your dealer's cost is the published invoice.

    But doesn't that also mean that the dealer keeps the holdback on the unit they trade out? So isn't it pretty much a wash too?
  • qbrozenqbrozen Member Posts: 33,736
    I think robr2 gave you the best advice so far. You gotta look around. Send out some emails, keep your eye on those newspaper adds, and take your time.

    That kind of vehicle can be tough to deal with. Sure, we all know the handshaker is tough for them to unload, but now that YOU want it, they no longer see it as "tough to unload" but as "rare." So i don't think you'll be getting a screaming deal on it. Personally, I'd be looking at $21K even, but that's just it - personally. What you are comfortable paying is a very subjective thing (as isellhondas mentioned). Good luck.

    '11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S

  • kyfdxkyfdx Moderator Posts: 265,617
    MSRP 22,240.. invoice is $20,582.. I agree with qbrozen.. I'd be shooting for $21K. If you are positive its what you want, $21.5K if thats what it takes. Have you priced competing models? I wouldn't only focus on the dealer profit. What can you buy a competing model for? You might find the Honda CRV is a better deal, even at MSRP (not that I'm suggesting you pay that).

    regards,
    kyfdx

    Edmunds Price Checker
    Edmunds Lease Calculator
    Did you get a good deal? Be sure to come back and share!

    Edmunds Moderator

  • bowke28bowke28 Member Posts: 2,185
    thats not guaranteed either. the unloaded vehicle may have more or less holdback left to deal with...or the other dealer may not want a vehicle in return. many dealers wont trade...just sell at invoice to other dealers.
  • bowke28bowke28 Member Posts: 2,185
    isell would probably know better, but when i sold hondas, i never discounted a crv in 1 1/2 years, beginning with the 2002 model. as far as the discounts go, id consider myself lucky to get one at all.
  • driftracerdriftracer Member Posts: 2,448
    added info - I'd say that in my recent experience, only about 25% of the dealer trades I've done have actually been "trades" - I usually end up sending two guys over with a check, no trade - so, no holdback at all.

    When I DO trade, I try to send the oldest unit I have in that particular category - the holdback's gone, but maybe I can stop the bleeding with a band-aid...
  • isellhondasisellhondas Member Posts: 20,342
    About the tales of what others have paid. There is another forum here that has a catagory for this. " What did you pay"? for a certain car.

    I try to be nice and bite my tongue but some of these "prices paid" are a bit...well...impossible!
  • driftracerdriftracer Member Posts: 2,448
    Many folks would have you believe that they went into the dealership with a flame thrower and dared someone not to sell them a car for at least $3,000 back of any rebates or invoice costs.

    People blow smoke? Say it ain't so!
  • rroyce10rroyce10 Member Posts: 9,332
    ....... Just bunches of folks dropping posts on how they paid $2,000 less than invoice on X5's, Land Cruisers, Mini's, A6's, etc, etc ...

               I have always wondered why a dealer would lose $2,000 on a vehicle when they can drop it on a transport, run it through the auction and make $2,000 .. hmmm if my math is correct, that's a $4,000 swing, but then again I don't get out much ...

                          Terry ;-)
  • isellhondasisellhondas Member Posts: 20,342
    People BELIEVE these posts and expect to be able to match them or even do better!

    I'm not sure if these posts come from people who have forgotten what they really paid or if they are simply not telling the truth.

    Maybe there was a trade involved that distorted things?

    Gets real frustrating sometimes when I try to explain reality to a customer who believes "the internet" and not me.

    I'm polite and friendly as I explain the market and they usually come back after they have gone nuts in five different stores trying to match or beat an impossible price.
  • grandtotalgrandtotal Member Posts: 1,207
    Both very fair points.
  • bowke28bowke28 Member Posts: 2,185
    are pilots, odysseys, crvs, and s2ks still bringing sticker?
  • qbrozenqbrozen Member Posts: 33,736
    I don't think we should start that sticker discussion again. If he gives an answer, you'll have plenty of folks saying otherwise. Its like any other vehicle, depends on location and people involved.

    '11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S

  • isellhondasisellhondas Member Posts: 20,342
    Don't want to go there...sorry.
  • timadamstimadams Member Posts: 294
    main1, I would suggest three things: 1) price the car here on Edmunds and see what they suggest for TMV. Although not perfect, their data is pretty darn good. 2) Do some searches on the internet and try to find some Honda dealers that post sale prices online. You may find some dealers that offer a no-haggle price that will give you an indication, or perhaps on advertising a sale price. Again, location is a factor, and the fact that a dealer 1500 miles away has a price on a certain car doesn't mean your local dealer will match it. 3) Do some research in your own market. How many CRVs are on the lots at Honda dealers you visit? If there are 3 or 4 that tells you something different than if there are 30 or 40 (just making up numbers). If there are few or none (like Odysseys at most dealers), why would you expect a dealer to accept a price at or near (or below!) invoice?
  • rroyce10rroyce10 Member Posts: 9,332
    ........ Very well said Mr. Adams.!

                      Terry.
  • beechmanbeechman Member Posts: 36
    I live in Arizona, bought an '04 Toyota Sienna in California and drove it back home. Cali dealer got me a "trip permit" to get it out of California and back to Arizona, no other registration paperwork involved.

    In order to title it in Arizona, since it isn't permanently registered anywhere at the moment, I need the Manufacturer's Statement of Origin (MSO) document. Dealership says it'll be a couple of weeks before they get it...I would've thought it was shipped with the van and received by dealership when van was delivered there.

    Can the pros give me an idea if a couple of weeks is reasonable? I'm on a 90-day permit, so it isn't a huge deal, but I'd like to get the whole thing done and out of the way. Thanks for your help and insight!
  • steveb84steveb84 Member Posts: 187
    don't arrive with the vehicle, but show up in the mail 2-4 days after delivery.

    You shouldn't have any problems.
  • main1main1 Member Posts: 11
    well, I am glad I found this forum, since if you read some others, you would believe I am the only one who doesn't know what the heck they are doing when buying a car. The info I got originally was from the internet, and places like Consumers Reports etc, which does identify "holdback" as something to figure in the actual cost of the vehicle.
     I also got that same listing of "facts" from something on the Honda dealers site in Washington state, where I originally shopped the car" and I quote

    " Q. what is dealer holdback
      A. Dealer holdback is hidden profit manufacturers apply to the invoice prices and give to the dealers. Dealers are allowed to use this profit anyway they see fit. You can use it as leverage for a discount."

      it goes on to explain steps to determine the dealer cost etc, and "calculate the hidden profit or holdback from the chart at the right. ex. Honda 3% of Base MSRP (except Prelude).....so if folks like "me ' are making it more confusing and harder than it has to be....maybe the information dealerships themselves are providing needs to be more accurate and directed toward the "facts" of dealer ownership, or more realistic about what they are willing to accept as the price of the car and running the business.
      
    Now please don't get defensive, but perhaps car shopping could be a more pleasant experience for the shopper and dealer alike, if accurate portrayals of the cost are on the car, instead of something you have to "work" out of them. some dealerships are more guilty of this practice than others, but I don't have this problem at the orthodontist, grocery store, the clothing store, or other big purchases (ok, except some tv, furniture and appliance guys, )

      I am grateful for the fact that you guys are here and willing to provide what I would hope and expect to be accurate information and insight into what dealerships side of it is, but by the same token I don't want to fund the company Christmas party with money I can use for my kids braces, etc. because of "what the car is worth to me"..and I was silly enough to pay more than its value..that's a line if I ever heard one. Either that , or we truly will be living in our cars, since it is sounding more like a real estate deal than a car. But , I am truly appreciative of all that you have shared here and will go in with a new vision of what to expect. Thank you.
  • beechmanbeechman Member Posts: 36
    eom
  • isellhondasisellhondas Member Posts: 20,342
    If all cars were sold at MSRP with no haggling allowed I think you might find car buying a nicer experience.

    I know for a lot of shoppers, it's not the price that's the problem. It's the fear that just maybe someone else paid less for the same car.

    "Value" means different things to different people. If you are happy, then you received good value. This isn't a "line" it's the real world.

    I have subscribed to CR for many years and respect them. They do, however, sell magazines and not cars. In my opinion, they are much better at testing products then dispensing car buying advise. They sometimes do a good job of helping people *not* buy a car becaue of this.

    I do wish you well in your frustrating quest to buy a new CRV!
  • main1main1 Member Posts: 11
    AND IF I MISSED ANYONE ELSE WITH HELPFUL ADVICE. THANK YOU, I'll let you know how this turns out ..until next time
  • jlawrence01jlawrence01 Member Posts: 1,757
    I am not a car dealer or in the car business at all.

    Name one business (other than government regulated ones) that tell you what their costs. Do you go into your local pharmacy and say, "Before I go in and buy the Lipitor, tell me what it costs you. Oh, and ask Pfizer the same."? You would get laughed out of there very quickly.

    You don't get that answer when you buy your home or when you head out into any retail situation for that matter. Nor should you.

    Maybe I shouldn't tell you that Coke costs 0.5 cents per fluid oz ... and you pay $1.39 for a 32 oz serving ...
  • landru2landru2 Member Posts: 638
    That is unbelieveable that a dealership would publish information like that. Talk about asking for trouble. I would suggest that you definitely grind down to the last penny of holdback at that store (I'm serious).

    Obviously, to use the word "profit" in that sense is incorrect in that profit can only be determined after expenses are examined. The correct word is "revenue." Holdback is revenue that the dealership receives to help partially offset its cost of financing its inventory. Manufacturers require a franchised dealer to carry a certain level of inventory so it makes sense that they help offset the dealership's cost of financing this inventory.

    Regarding your comment about having to "work" the price (I assume you meant price and not cost) out of a dealer, of course that is only true if you want to spend the least amount of money. You (and everyone) may want that but there is no "right" to save money. To get that, you have to put some effort in.

    Much like everything in life, whether it's getting the best education, getting the highest salary, finding the best investments, or getting the best price on a car, getting a worthwhile result takes some work.
  • rroyce10rroyce10 Member Posts: 9,332
    ... >>I also got that same listing of "facts" *-from something-* on the Honda dealers site in Washington state, where I originally shopped the car" and I quote<<..

            It's a response from a Q&A part of the site .. you know, it's probably Rivercrust at another forum .l.o.l..

                          Terry.
  • rroyce10rroyce10 Member Posts: 9,332
    ....... We have covered holdback about 2,981 times at Edmunds .. it's not a secret, or a super double wink and a handshake, or a special hidden Democratic Party slug fund ..

                Holdback is nothing more or less than amount of money that the dealers receive to *offset" the cost of floor planning their inventories .. it's certainly not a profit or a figure even close to it ..

                Actually a good example of this is about 4/5 posts up from Beechan .. the dealer sold a vehicle that he has been paying floorplan on and he doesn't even have the MSO, but he still has to pay for it, it probably hit his inventory sheets 2/3 weeks ago and he still won't be able to pay it off until the MSO shows up, in the meantime he's paying the floorplan charge, kinda like paying mortgage payments on a house you don't live in .. got it.?:

                          Terry.
  • dbgindydbgindy Member Posts: 351
    "it's not the price that's the problem. It's the fear that just maybe someone else paid less for the same car." EXACTLY!!!!!!!!
    It's human nature that kicks in. I read about a guy who knew a girl whose second cousin twice removed friend paid $5000 under invoice for this vehicle so I should get that too. When asked if they have proof it must be kind of like I read it on the internet so it must be true.
    I'm all for getting a fair price on a car but when the internet line blurs between fact and fiction sometimes that I think makes it tough on both the seller and the buyer.

    Just my .02

    Duncan

    PS Hey Jolie you can take back your arctic clipper weather anytime. :-)
  • akanglakangl Member Posts: 3,282
    Nooooo, don't want that weather back. Its actually pleasant here.......about 0 and snowing.

    It can't drop back down cold until after I manage to get the cooling system in the Explorer taken care of......should have been done yesterday but we all know where that went. ;-)
  • porknbeansporknbeans Member Posts: 465
    Well said.

    Sunny and -1 here.
    Porknbeans

    Grand High Poobah
    The Fraternal Order of Procrastinators
  • bowke28bowke28 Member Posts: 2,185
    its a balmy 22 and falling here with 30 MPH winds...overcast too. amazing how close our weather is...lol.
  • akanglakangl Member Posts: 3,282
    6 above and snowing here. Not too bad for January in Alaska.
  • bowke28bowke28 Member Posts: 2,185
    about kentucky winter is that it gets just as cold as michigan (where i am from), but never snows...if its gonna be cold, i want the darn snow!

    ;-)

    p.s. this way i get to use the 4x4s. (desperate attempt to remain on topic)
  • akanglakangl Member Posts: 3,282
    As my husband learned yesterday (the hard expensive way) 4WD isn't always the answer......its the tires!! He has OEM Michelin LXS (or something like that) tires on his Dodge. They no worky very good in the snow, he turned, the truck didn't. We are buying Bridgestone W965 for it here directly, they are a new load range E winter tire that Bridgestone put out.

    I have Bridgestone Blizzak DMZ3 on my new Explorer, it rarely comes out of 2WD even on the ice.
  • bowke28bowke28 Member Posts: 2,185
    i was just trying to stay on topic...lol.

    the last time it snowed more than 4 inches here in KY was 1994. i feel like my son is being deprived of winter!

    ;-)
  • akanglakangl Member Posts: 3,282
    I am originally from upstate ny, then moved to az, I missed snow. The last few winters here in Alaska we haven't had hardly any snow, ha, not so this winter. We are getting slammed.

    Lots a FWD cars hanging around used car lots this winter.
  • explorerx4explorerx4 Member Posts: 20,723
    is hanging around the body shop.
    hopefully back soon, since my wife is driving my 4x4, and i'm driving a borrowed 83 cutlass wagon
    with inoperable wipers. PLEASE stay below freezing, and don't snow! :)
    otherwise, i'll be at the car dealer asking 'who wants to sell a car today?'
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • bowke28bowke28 Member Posts: 2,185
    <----runs into the secret hiding/high-five room.

    ;-)
  • fastdriver2fastdriver2 Member Posts: 19
    WHY would a dealer PREPRINT DOC fees on a sales contract, leading SOME people to believe this fee is "mandatory" when DOC fees are NOT mandated by the state OR the DMV who licenses new car dealers?

    Is it the SAME reason that they add those other "official" looking stickers for "fabric protection, paint protection and undercoating"?

    Inquiring minds want to know!

    fastdriver
  • akanglakangl Member Posts: 3,282
    I have used that line ONE time, I walked into a Subaru dealership and said "would someone PLEASE sell me a car???" Got 1 salesman and yes, I bought a car a couple hours later.
  • bobstbobst Member Posts: 1,776
    Fastdriver, maybe your inquiring mind cares about the DOC fees, but none of us do. We have bettr things to think about - like when Dean will screech again.
This discussion has been closed.