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GMC Yukon XL Normal Oil Usage?

styxzstyxz Posts: 1
We have an '07 Yukon XL that is using 2-3 quarts of oil every 3K miles. Our local service tech states 1 quart per 1500 miles is normal.

I have friends with similar (2007-2008), not exact, vehicles that don't use any oil and put more miles on than us.

We live on the great plains of ND (i.e. easy driving), mainly carting kids around town and driving to work (my wife's vehicle.) I use it occassionally to tow my aluminum fishing boat (couple times a year tops.)

Yukon now has 44,750 miles on it and this issue began around 30-35K.

We just had it serviced and no leaks were detected. The obvious smoking signs are not there for burning oil either. We are beginning a 1,000 mile check with the dealer to see if the oil use is "excessive."

Anyone else using oil like this, is it really "normal" and are there any thoughts out there regarding this.

Bottom line, it doesn't seem "normal" to me. Thanks in advance for your input!
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Comments

  • kutndrykutndry Posts: 2
    Hello!
    Another person with the same problem! Your message center tells you that the engine oil is low - add oil, right? I have had my yukon in 4 times for this problem and actually GM knows about it . They have replaced the head gasket, rocker arms, lifters and it is currently as we speak in the dealer for perhaps replace the rings and pistons. I am actually looking for a COMPLETELY NEW ENGINE! I LOVE my truck and am not planning to get rid of it, but even though I have an outstanding relationship with the service manager, I feel very disappointed and feel like the engine has been "molested" if you will enough! It just turned 36K and this seems to happen every 2K. My guy said that after the lifter repair they usually don't have any more problems and that my vehicle has gone the farthest with this. He said that it is a BIG problem with the Chevy Suburban and the engines were "shared" at the plant on this one particular day of production. The Chevy dealer across the street is getting created motors and replacing them left and right.
    Mine used 1 1/2 quarts every 2K. 1 quart is normal, yes, but why then does the warning message come on? I hope you don't have to go as far as I have.....I really do LOVE my truck.....
  • I am here to tell you that you are not the only one with the oil consumption issue. I have a 2007 Yukon XL with 68K on it. At about 38 K I started having oil usage issues. They replaced the PVC valve and also cleaned out the valve covers. This was supposed to fix the issue. But no it did not. Then they replaced the Heads and I then went through another cycle to test the oil usage issue after the 500 mile breakin. Nope still using oil. Then they wanted to do the rings. My service guy does not think that will help. But now I have noticed a whole bunch of metal on the plug magnet end when I change the oil. GM will not approve a new engine but I am in the process of going through my 4th oil consumption test and it is still using over 1 qt every 1000 miles. I am going to let them do the ring job. But if that does not fix it they say will not put a new engine in it. They will look at giving me a deal on a new one and give me a trade in allowance to cover me. (well see if that is a good deal or not.) I also know of a 2007 Avalanch at my dealer that is having the same issue. My service guy tells me that if there is oil blow by in the rings that it should be filing out plugs. Well mine and the other one does not do that either.

    I was told by GM (Heather) that they could not guarentee that replacing the engine would fix my issue and that the techs where looking for a solution. My guess is they do not want to spend the money. SAD SAD SAD. I have had GMs my whole life and now they wont take care of me. 100K power train warranty???? Don't make me laugh. What a joke.

    Unhappy with this situation. They should back their product a little more than this. Good luck on your truck but mine is never ending.
  • Let me know if you get a new engine and how you did it. I have been asking for that for about 2 months now and have not gotten them to agree to it. They tell me that they cannot guarantee a new engine will fix it for me.

    I am ticked at them right now and would love any more new info to throw their way to get the new engine. I also love my Yukon XL but this is getting to be to much. Also my performance and MPG is not what it used to be.
  • Just found the same with my XL. Dealer says "normal" to mine as well but a "friend" told me GM is coming out with a buletin end of April early May after the fix and the parts are tracked down. Looks like the lifters and rings are involved with it in the AFM engines. 2007 is the target year. Look for it!
  • kdl2471kdl2471 Posts: 10
    edited April 2010
    If you see a bulletin from GM about this will you please post it on here. We are getting the same run around at our dealership about this oil problem. I think our dealer is getting tired of seeing us, the last time I went in about this problem they changed the oil and added way to much oil so the light would not come on. All I hear is this is normal. My mother also has an 07 yukon xl and her add oil light has never came on.
  • My experience is very similar to yours.

    I have 2007 Yukon XL with oil consumption issue. It started at about 32K miles. I now have 40K.

    Dealer has been reluctant to confirm that it has an issue, but has replaced Right Valve cover in February of this year. This did not resolve the issue. The Dealer next step was to change the driver side valve cover now.

    Before I had the opportunity to schedule time to replace the left side valve cover on a trip to San Simion, CA my car started to misfire and I got a "Stabilitrack Service Light and solid engine light" on dashboard.

    This Monday I took my Yukon back to the dealer. To make a long story short...the dealer is now replacing the rings on my Yukon.

    I hope this correct that issue. :-(
  • FYI Evertibe,

    They have just completed a replacement of Pistons, Rings, and Rod Barings. I am not sure if this will work but I will let you know if it does not. Unfortunately my windshield was broken during the being put back in and the bumper was damaged, so I am waiting to get those fixed by the dealer. I will let you know what happens.

    Hoping this work.
  • gmcustsvcgmcustsvc Posts: 4,005
    Hello,
    I am from GM Customer Service. Please let me know if the fix your dealership is currently doing takes care of the problem or not. Thank you,
    Mariah GM Customer Service
  • I will not get my vehicle back until Wednesday of next week. I will post the exact work done and I will follow up with results.

    Although, I am pleased that "alot of work" is being done to my Yukon to correct this oil consumption issue... I wonder what impact this "engine overhaul" will have on life line of my vehicle?
  • gmcustsvcgmcustsvc Posts: 4,005
    Hello,
    I am glad that the dealership is trying to fix the situation with the oil consumption. I would think if they are fixing the vehicle for the better that it would prolong the life of the vehicle, and not hinder it. Thank you for getting back to me.
    Mariah GM Customer Service
  • Update:

    There was a change in procedure to fix the oil consumption issue on my Yukon XL 2007.

    The Dealer/GM recommended to replace the engine instead of the valve cover and ring job.

    I picked up my vehicle on Wednesday. So far so good.

    I hope this fixes that problem and I do not continue to see any others.
  • gmcustsvcgmcustsvc Posts: 4,005
    I am glad to hear that the vehicle is working much better. If you have any further questions please email me at socialmedia@gm.com. Thank you,
    Mariah GM Customer Service
  • GM Customer service,
    It seems to me like this oil consumption issue is real, and by the looks of this blog and many others that this is in fact happening to other GM and Chevy vehicle owners.
    Why is GM so hesitant to confirm that there is a problem with “high oil consumption “on certain vehicles? By now there should be a bulletin addressing this issue and a procedure to correct it.
    Instead, we have to endure months on wasted time and aggravation of having to argue and plead with service managers before we are forced to contact GM Customer Service directly before anything gets done.
    To add to my frustrations, I had to tolerate the service manager complaining of me opening a case with GM customer care when I picked up my Yukon. Very unprofessional!!! Not what I expected from GM.
  • Mariah,

    I have the above mentioned vehicle with about 94K miles that I bought used from a Chevy dealer in the Portland,OR area at roughly 46K. This Suburban has always burned oil and to degree I accepted it because it was used. But 2 things really get me, 1) the dealer never gave me a service history (my bad) and 2) I found out from my local Chevy dealer during a service that it had the transmission replaced, now I'm finding out that what I thought was just another issue I inherited is really a big deal.

    This is my 4th suburban in about 11 years, I have been a faithful suburban owner and I am now at a loss.

    My question(s):

    Is there an official Service Bulletin?

    Is their an official protocol set-up to deal with this issue?

    I use my Suburban for business and I cannot be without it for an extended period of time, with this vehicle at almost 100K miles I'll probably look for a new one in the fall, but not if i don't receive some type of explanation and resolution. Just seems like something else was kept from me by the GM family.

    Thank you for your help, please feel free to contact me at any time.

    Coupdevill
  • gmcustsvcgmcustsvc Posts: 4,005
    I am not aware of an official Service Bulletin on this issue however I do not receive all the bulletins that are sent to service departments.

    There are published Engine Oil Consumption Guidelines and specific instructions to dealerships on how to properly inspect for excessive consumption and how to properly measure consumption over time. I apologize that the situation with the service manager wasn’t a better one. If you have any further questions please email me. Thank you,
    Mariah GM Customer Service
  • I just purchased my used 2007 Yukon XL at the end of Feb/first of march. I've made one payment on my vehicle and it's already in the shop! I traded a new 2009 Trailblazer for this, and I am very disappointed that the dealership did not advise me of this problem before we purchased it. The sales manager drove this, he cleaned his stuff out of it when we signed the papers on it, so I'm sure he had to be aware of this issue of course being a GMC dealer, he should have been contacted by GMC. In the short time of having my truck (which I LOVE!!) I have added 4 qts of oil to it, in about 4k miles that I've put on it since I signed papers.

    I guess I should contact the dealership and ask for a service report on this truck to see what all has been serviced on it....well reported as serviced.

    I am really hoping I am not going to have to jump thru hoops like some of you have. I will NOT be a happy camper. I love Chevy/GMC products, but if they do not back their product properly....remember one thing.....word of mouth is the the best marketing tool so watch out! Make good on your product GMC! :mad:

    :lemon: ?????
  • gmcustsvcgmcustsvc Posts: 4,005
    Hello Coupdevill,
    I appreciate that you have been such a loyal customer. I apologize that you are experiencing concerns with your vehicle. Can you please email me at socialmedia@gm.com so I can look into your situation further? Thank you,
    Mariah GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,005
    Hello gmcannoyed,
    I apologize that you have had concerns with your vehicle. Can you please email me so that I can look into your situation further? You have to click on my name to get to my email address. Thank you,
    Mariah GM Customer Service
  • Mariah,

    There are many of us that are unhappy. I know of the people that had the engine replacement, they are all happy. I know that the trouble with the 2007 Yukon, Yukon XL, Sunburbans, Avalanch, and so on. They where all built on or about the same day. This is obviously a bad engine batch. I have been through the PVC change with valve cover cleaning, New Heads, and now new Pistons, Rings, and rod bearings. The dealership wanted to replace the engine but GM will not allow them. I just got it back after the Piston replacement. If it still has oil consuption issues, I have been told they may offer a me some compensation and allow me trade in allowance on a new one. BUT, I would have been happier with with the new engine. It would have also been cheaper at this point for GM. Why can they not admit a recall on this. Some of the people I have know have had rods go though the block on their 2007 and they got hurt because of it.

    What are your thoughts? Heather my rep has not been much help. Let me know.
  • gmcustsvcgmcustsvc Posts: 4,005
    Hello Headgame01,
    I apologize that you are still experiencing concerns with your vehicle. Can you please email me your case number, so I can look into your situation further? You can find my email by clicking on my name. Thank you,
    Mariah GM Customer Service
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