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2013 Cadillac ATS

24

Comments

  • kd1007kd1007 Posts: 23
    YOUR LUCKY I HAVE THE 4 TURBO SUPPOSED TO GET 21 /32

    IM GETTING 15.5 MPG AND 23 MPG HWY WHAT A JOKE IM BETTTING THERE WILL BE A CLASS ACTION SUIT ON THIS

    K.D.
  • gmcustsvcgmcustsvc Posts: 4,001
    carolyncaf,
    We would be happy to check into your shift lever inquiry with a technical department here. Please forward us the last 8 digits of your VIN and inquiry via email at socialmedia@gm.com.

    In regards to fuel economy, a typical engine will take 3 to 5 thousand miles to break in. Over this time period a gradual increase in fuel economy can be expected.

    Regards, and congratulations on your new ATS!
    Sarah, GM Customer Service
  • 5539655396 Posts: 530
    edited February 2013
    So, GM monitors forums on it's products? And actually responds? OK, now I'm impressed. Do you also monitor reviews etc? This is a great tool to get feedback. Of course it's only good if used to improve the product, which I assume a responsible MFR would do. Thanks for being here.

    Some owners are reporting lousy gas mileage with the turbo engine. I would hope GM is on this with intensity as something like this will kill you. GM does not need to backslide. I take 'gradual' also implies minimal. If so, this will not pacify owners. Stay on it and come up with a solution if this is typical. If it's random, there is a lesson to be learned here. Work one on one with those owners. An owner with a resolved problem is something paid advertising can't do.

    BTW, I drove an ATS with the 3.6 and I was impressed. That is saying something as the last GM - OR American product I bought was in the early 80's. We switched to Japanese cars and now own 2 BMW's - a Z3 and a newer 5 Series, so I have a tough standard live up to. Unfortunately the ATS is a but too small for us as we winter in the southwest and the trunk opening is just too small for what we haul, but hopefully GM now has the right mentality and formula. I hope that includes customer service. I anticipate next gen products if this formula is used. This is the first one to trip my trigger in many decades, but from time to time, I check back in. This time there was a pleasant surprise.

    I do have an ATS high on my list for a second vehicle and fun car in a few years. Reliability and customer service - resolving problems as opposed to pacification over the next few years will determine if it stays on the list. The same applies to the BMW. Whem problems begin, it will be going down the road and I will not return. There are too many other options out there. I hope you will be one of them.
  • gmcustsvcgmcustsvc Posts: 4,001
    55396,
    Glad that we were able to make a positive impression on you. As social media agents, we do take down information when a thread on a vehicle issue grows and forward it for further review by other GM entities. We also work with people individually to try to get them set up with a dealership to get concerns checked into.
    Take care, and we'll see you around the forum,
    Sarah
    GM Customer Service
  • fearlessflyfearlessfly Posts: 15
    edited March 2013
    Can any current ATS owners address how their cars are performing and have you had any reliability issues. How do you think the ATS compares with the BMW 3 series and the Mercedes C-series? Thanks for your help!
  • jpfjpf Posts: 496
    It's not the unions. It's engineering and design. First, GM has not designed fuel efficient and reliable overhead cam engines that can compete with the Asian automakers. Also, with the possible exception of OnStar, their technology in the car is woefully unreliable.
  • kd1007kd1007 Posts: 23
    I HAVE HAD MY ATS TURBO FOR 6 WEEKS

    I LOVE THE STYLE AND RIDE !

    PROBLEMS MANY!

    MPG GEEEZEEEE NOT EVEN CLOSE TO EPA RATING

    CITY 21 IM GETTING 16

    HWY 31 IM GETTING 25

    I DID NOT GET THE CUE SYSTEM BECAUSE I KNEW THE SYSTEM HAD LOTS OF PROBLEMS EVEN THE STRIPPED DOWN TOUCH SCREEN I HAVE SUCKS

    THE STERING WHEEL IS A MESS WITH SO MANY OPTIONS

    THE RADIO IS POOR QUALITY I CANT GET RECEPTION IN MANY AREAS THAT MY OTHER CARS GET CLEAR RECEPTION THEY REPLACED RADIO AND ANTENNA AND STILL HAVE STATION STATIC ALL OVER TOWN CHICAGO SUBURBS NOT BOONIES

    PS YOU CAN NO LONGER LEAVE YOUR CELL PHONE IN CAR CIGARETTE LIGHTER TO CHARGE

    THE CHARGER GOES OFF AS SOON AS YOU TURN OFF ENGINE AND OPEN THE DOOR SO MY CELL PHONE IS DEAD IN AM

    DELCO SAYS THEY DID THAT TO CONSERVE BATTERY LOL THUS THEY MUST HAVE CHEAP BATTERIES IN CAR MY CTS DOES NOT HAVE THAT PROBLEM

    IF GM IS LISTENING TO US AND IM NOT SURE THEY ARE SINCE I KEEP GETTING CALLS FROM OVERSEAS INDIA TO TRY AND APPEASE ME LOL

    THIS CAR MIGHT BE THE RIGHT CAR TO BUY NEXT YEAR OR IN TWO YEARS BUT NOT NOW. COME TO THINK OF IT I SUSPECT THEY CANT FIX MPG TOO MAJOR BUT THEY COULD FIX THE OTHER PROBLEMS
  • 5539655396 Posts: 530
    Of course that's great, but it's what happens after you pass it on that counts.
  • ericzoomericzoom Posts: 213
    I like the handling and performance of the car, but the dash and Cue is an
    ergonomic nightmare.
    Thankfully i only lease it (extremely cheaply), 3 yrs. and it goes back.
  • ericzoomericzoom Posts: 213
    Just received a large hard covered book Fed-exed from Cadillac illustrating the history of the company. It came in like a fancy decorated black folder, which held the book. I honestly thought it was another I-Pad, because of the size and weight of it. Very unexpected.
    Has anyone else received this book from Cadillac?
  • bmb1767bmb1767 Posts: 62
    Good gosh. Don't you have something else to do instead of continually adding new entries. We understood you are unhappy. You have gotten your message across included with your shouting (caps is shouting on the internet, by the way.). Please stop your continual postings.
  • Took delivery of turbo ATS in mid February. I've had them all:
    BMW, Lexus, Volvo, Infinity, Audi, Lincoln MKZ, and Cadillac CTS.
    The ATS has driving characteristics which are equal to, or superior
    to any of the above. It is powerful and agile and responds instantly
    to the slightest throttle input. It stops on a dime and is truly a thrill to drive. I offer and encourage my friends to take a test drive in my car, so that they can experience a luxury performance car.
    There are, however, two negatives:
    [ As reported in a previous post ] The touch screen is a nightmare.
    My attempts to control/change the audio or climate controls result in better than a 50% failure rate. A test of your patience.
    Knobs and buttons would be a 1000% improvement
    Gas mileage is terrible!!!!!! 17.5mpg combined!!!!!!!!
    I welcome your comments
  • kd1007kd1007 Posts: 23
    Knobs and buttons would be a 1000% improvement
    Gas mileage is terrible!!!!!! 17.5mpg combined!!!!!!!!
    I welcome your comments
    GM IS MONITORING THIS SITE SO HOPEFULLY THEY WILL OFFER $$$ TO TURBO OWNERS BEFORE THERE IS A CLASS ACTION SUIT ON MPG

    ANOTHER CUSTOMER THAT CONFIRMS THE HUGE MPG PROBLEM AND THE SAME WITH TOUCH SCREEN

    QUESTION : HAVE YOU NOTICED THAT THE QUALITY OF RADIO IS ALSO BELOW NORMAL STANDARDS ?

    THANKS
  • cdnpinheadcdnpinhead Forest Lakes, AZPosts: 3,206
    GM IS MONITORING THIS SITE. . .

    Well, that's good to know, because nobody else is. I've never seen fewer posts made on a board related to a new, highly-regarded sports sedan. Either Edmunds has one foot in the grave and the other on a banana peel or no one on the planet is interested in the ATS.

    Back when the Lincoln LS first came out in 1999 there were 34 posts in half a day, and when the CTS was introduced things were pretty lively as well.

    Either way, the ATS is getting mixed reviews here, to put the best spin on it.
  • My radio performance is fine. This, however, is of little solace
    when I am forced to stop at every gas station to refuel.
  • kd1007kd1007 Posts: 23
    16.5 MPG OM MY ATS TURBO IS LESS THAN I GOT ON 7 YEAR OLD CTS WITH 6 CYL 3.6 VS 4 ATS CYL AND CTS HEAVIER CAR

    WHAT THE HECK HAS GM DONE WITH THE TURBO THAT MADE IT SOO BAD ON MPG? AND HOW DID THEY GET THIS BY THE EPA RATINGS SYSTEM ?
  • kd1007kd1007 Posts: 23
    SOO MANY DRIVERS OF HUYNDAI REPORTED POOR MPG TO THE EPA THEY OPENED AN INVESTIGATON AND MANY HYUNDAI OWNERS ARE GETTING PREPAID GAS CARDS TO MAKE UP THE DIFFERENCE BETWEEN REAL AND FALSE MPG NUMBERS

    HERE IS WHERE TO REPORT POOR MPG ON ATS TURBO

    fueleconomy@ornl.gov
  • Please go away. We get it: You hate your car. Stop clogging up this forum with your whining.
  • 5539655396 Posts: 530
    Seems like valid info to me. I wouldn't be happy either if I spent that much on a car and it wasn't as represented. Owners with this kind of lousy MPG certainly have a right to [non-permissible content removed] and he has provided something new. Why give Cadillac a pass? Certainly their testing told them this before they released it to an unknowing public. Pony up a fix, Cad, or pony up $$$. Class actions aren't cheap and only the lawyers win.
  • kd1007kd1007 Posts: 23
    YOUR AN IDIOT YOU CANT EVEN FIGURE OUT HOW TO BUY THE CAR BY YOURSELF LOL WARTHOG GOOD NAME!
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