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Comments
Jim
It was the protective cover over the wipers that was causing the noise, and not cleaning the window. I found it right after I posted my initial message. So, if you buy a new Hyundai, and the wipers make horrible noises and do not clean the water off the window. Pull off the protective cover that the dealer forgot.
The first time he put in a new throttle positioning sensor and it didn't help the shift flare. The second time they put in a new transmission control unit and this didn't help the shift flare problem either. The technician told me that when enough people complain about the shift flare, then Hyundai will have to find a fix for it. I am going to take my car back a third time, because you must take it three times according to the lemon law. I don't understand why I have to take it back again if Hyundai knows they cannot fix the problem. Does anyone else have an 02 with a shift flare problem and what did your dealer do about it? For those who do not know it, the Hyundai representative acknowledged that there was a three-month production period where there is a 2nd to 3rd gear shift flare problem with no fix available. Other than the transmission problem, I really like my car, but Hyundai is going to eat this one! Thanks for any input! Marty
Anyone else have this?
Berto delaluz@mindspring.com
My dealer told me to be patient, cause sooner or later, they will come up with a fix. Patient?.....I don't think so. When I bought my car,a "second to third shift flare" was not listed as standard equipment. What if I wanted to sell my car today, and the buyer took it for a test drive? Not only that, but when the vin number is punched in a computer, it will show the car is problematic.
I also had other issues with the transmission. It shifted erratically, downshifted when it shouldn't, constantly hunted for the right gear to be in, and my gas mileage was 18 mpg. (mixed driving) a new transmission control unit was installed and fixed all the problems except the shift flare. I now get 24 mpg.
I'm taking it back the third time for the shift flare. If it is not fixed....hyundai is going to be the proud owner of a defective car, and they know it.
Sorry for venting......but it's frustrating. - Marty
Starting at about 6500 miles, the throttle developed a 'dead' spot. No throttle action between idle and 2K rpm. I checked it out and found a bad TPS. Dealer checked it, got the same bad readings, and replaced it. Problem recurred within 1K miles. Test showed same thing, bad TPS.
Replaced and tested good. Car drove normal for about 10 miles, then back comes the dead spot. Now, for any of you who drive a stick you know what this means; The engine has to be reved enough to avoid stalling, but if you are in traffic, you have to back off quickly to avoid collision.
The symptom is that as you start stepping down on the throttle from idle, the car will stumble and then lunge ahead. When slowing, all is very smooth until you are down to about 10% throttle at which time the engine stumbles and drops to idle. Nothing I have tried will let the engine run between idle and with the latest tps, about 2300 rpm. If you are sitting still and with the clutch in, and accelerate the engine to 3k rpm then slowly ease up on the throttle, the engine slows smooth as glass until ~2200rpm at which point it just drops to ~650rpm.
No lights, warnings, or codes are set.
To make sure it wasn't a mechanical binding issue, I pulled the cover off the engine and checked the throttle cables for binding. Free and easy, but lubed them just to be sure. If I take my hand and manually try to run the engine at any speed between idle and 2K rpm, no dice. If I measure the resistance of the TPS in the range of the problem, the measurement shows the tps is bad. But no one has ever seen this many bad tps on one car with only 10K miles. The dealer has contacted Hyundai and done additional tests to see if the voltage to the tps is too high and may be causing the damage but all is within spec. And don't forget, for the first 6500 miles the problem did not exist.
For now I have to use a lower gear in traffic and keep the revs above 3K.
Any ideas or common problems? The dealer is very apologetic and is working with both the factory and me to get this fixed. It is the only problem I have had with the car.
I have a '02 Elantra GLS 5 speed. Accelerating through the gears, the engine lingers at high RPM's for a moment at each shift as the clutch is depressed and the accelerator is released. Intuitively, when the accelerator is released, RPM's should drop immediately. (This isn't just poor clutch/accelerator coordination; the engine RPM's linger the same way when I just rev the engine from idle.) The dealer says this is controlled by the engine computer and is normal. Does everyone experience this condition?
Second, about every 20th time I start the car, the engine revs to about 3,000 RPM and stays there for 8 to 10 seconds or longer. Sometimes it slows on its own, and sometimes I get so alarmed that I punch the accelerator to cause it to slow. The dealer has assured me that revving in this manner won't harm the engine (a claim I don't believe for a minute, especially if it occurs on a sub-zero morning when all the engine oil is sitting in the oil pan). The dealer replaced a throttle position sensor, which seemed to help; the problem occurs less frequently, but has not been eliminated. On a second trip to the dealer, they could not duplicate the problem, so couldn't make a repair. I'm now logging the number of times and conditions when the problem arises (it's happened twice in the last 10 days). Has anyone else experience something similar? Thanks.
On the matter of the fast idle at cold start I agree with you that this is not a 'good thing' for a cold engine, but a very cold engine doesn't want to keep running and must have a fast idle for a short period of time to give the combustion chambers a little time to warm up. This is a good reason to use good oil and maintain shorter change intervals during severe temps, whether hot or cold. In extreme hot conditions, I have personally seen 10W30 oil go to the consistency of water in 1500 miles. When this happens, the oil can foam in a high RPM engine and mess things up just as fast or faster than cold starts on old oil. Long story short; your dealer is not lying to you, he may just not be explaining things clearly.
Jim
She told me to not even bother bringing the car in to try to fix the flair......because there is no current fix. The first dealer did try to feed the 01 software into my 02's computer......no go.
She said lemon law is probably the way to go for me. She also said a bulletin could be issued at any time but that is an unknown. She suggested contacting the local dealer representative to see how hyundai wanted to proceed with the problem.
I left a message with the representative today. I will let you all know the final outcome. If anyone wants to give me any feedback or suggestions, I surely would appreciate it. Thanks to all who replied. - Marty
My email to them about 6 weeks ago.
"I bought my 2001 Hyundai Elantra from Dean Team in Ballwin, MO in November of 2000. In the summer of 2001, not even a year after I bought my car I noticed that I had pain flecking off on the drivers side door, I thought maybe it had gotten scraped so I dismissed it. Later that year and in the early part of 2002 I noticed when washing my car that it was not just one
spot, tons of spots of paint were coming off of my car in tiny flecks. I brought this to the attention of the service department at Dean Team and they said that a Hyundai Representative would have to look at it, they would call me when she was going to be there. I followed up over 10 times and have never been able to get an answer from the Dean Team on when I can see a Hyundai Representative. Reading my owners manual I see that there is only a 36 month warranty on my paint, I suspect they are trying to
stall until my warranty is up. My car need to be repainted, I cannot sell
or trade my car in its current condition. I take good care of it and its
is garaged most of the time, I need for Hyundai to take care of this
immediately.
Kristi M. Evans"
Their response.
"Dear Kristi:
Thank you for contacting Hyundai Motor America. Your file number that is
associated with this email reply is 720854. You can use the file number to
reply to this email, or if you call our toll free number in the future.
We have noted all of your comments and concerns from this email into our
database system at Hyundai's National Headquarters.
We would like to assist you in this matter; however, some additional
information is needed. Please respond to this email with the following
information:
1. Current mileage
2. VIN number
Upon receipt of this information, we will advise you of the next date the
Hyundai District Parts and Service Manager will be at Dean Team dealership.
You may then make an appointment with the Service Manager for that date to
meet with the DPSM regarding your paint concerns. Please be sure to
reference your file number 720854 with your response.
Thank you for using Hyundai Motor America E-MAIL support.
REMEMBER OUR TOLL FREE CUSTOMER SERVICE LINE: 1-800-633-5151"
I sent them all of this info., Their response
"-----Original Message-----
From: RMcdade@hmausa.com [mailto:RMcdade@hmausa.com]On Behalf Of
consumeraffairs@hmausa.com
Sent: Tuesday, December 03, 2002 5:56 PM
To: evans@nocturnal.org
Subject: Hyundai file # 720854
Dear Ms. Evans:
Thank you for responding with the requested information.
The Hyundai District Parts and Service Manager (DPSM) will be at Dean Team
Hyundai on December 19, 2002, and has requested that you schedule an
appointment for that date with the Service Manager. Please explain to the
Service Manager that the appointment is for the DPSM to inspect the paint
concerns with your vehicle. Please also express that should the DPSM's
schedule change, the DPSM has expressly requested that you be notified and
your appointment date changed accordingly. You may also wish to call to
verify the appointment date and time a day in advance, as the DPSM's
itinerary does change occasionally.
Thank you for your patience as we work to address your concerns.
Sincerely,
Roseanne McDade
National Consumer Affairs Department
Hyundai Motor America"
In the meantime a visit to the dealership, explained below
"
Okay, I was really hoping that I would not have to write this letter. Last
week, on Wednesday I believe it was, I took my car in for service at the
Dean Team to get a headlight bulb replaced. Due to the correspondence I
have had with you, the service manager had called me the night before and
told me that he thought the District Rep was going to be there that
afternoon and could look at my paint. I took my car in at 12:15 for the
headlight repair. The service manager came out and asked me to show him
where the paint problems were, although I had already showed him earlier in
the year. I went outside with him, commenting that he probably would not
be
able to see them because it had snowed the day before and my car was
covered
with salt from the still wet and slushy roads. Sure enough when we got
outside he said "I don't see any paint problems", I again stated that it
was
obvious the car was covered in salt, I hadn't washed in on the way in to
the
dealership because the roads were still wet and salty and it would not have
done any good. He said OK, to wait in the waiting room. I sat there for
about 35 minutes and he again came and got me and asked me to show him the
problems with the paint on the car, so I went outside and pointed out
several chips, peels and areas where the paint is bubbling up and flecking
off, he said that they rep would have to look at it but she wouldn't be in
until about 2pm, could I wait. This was about 1pm and I told him I would
go
run some errands in the area, gave him my cell phone number and told him to
call me when she got there. about 3:30 when no call came, I finally went
home. At about 4pm he called and said the rep was there, could I bring my
car in, no please, I'm sorry for the inconvenience, anything, but wanting
to
get this resolved, I drove the 20 minutes back to the dealership.
I went in and the Rep came out to look at my car, the service manager was
telling her on the way out that he couldn't really see anything wrong. I
pointed out the problems with the paint, mentioning that the started
happening about the time my car was 15 months old with VERY few miles on
it.
She barely looked at the car, not getting down to look at the spots like I
thought she needed to then looked at me with a very smug expression on her
face and said, "these spots are caused by rocks, bird droppings and
environmental fallout, there is nothing I can do about it". I pointed out
spots that were too small to be bird droppings and places that it was very
unlikely rock had hit and she sited 'environmental fallout'. Pointing out
several large spots I asked what they were caused from, she said bird
droppings will eat away the paint on a car if they are left on there. I
asked her how long they had to be left on there for damage to the paint to
occur and she said she didn't know. I showed her the front quarter panel
that had been replaced about 6 weeks prior due to someone backing into me
and then asked her to look at the rest of the car compared to that part and
what bad shape it was in, she didn't have any comment to this. I was
getting upset by this point and asked her why this was the only car of
several I have owned in my life, that has ever done this when all were
driven more and left outside more than this one, she said she didn't know.
I told her that one of the main reasons th
because of the warranty, but what good was it if they will not make good on
it?
She stated that there was nothing further she could say or do and hers was
the final word. I left that day very upset with Hyundai and the Dean Team,
I have put off writing this letter to give myself some perspective.
Now I have talked with other Hyundai owners and I am not alone in my
dilemma. I invite you to browse through the Edmunds.com Hyundai owners
message boards and look how many people are
having the exact same problem with their paint. I am not alone and this is
not a one car problem. Hyundai needs to recognize this and take care of
it,not tell us some crap about bird crap, that is insulting to your owners. I am getting very tired of this whole affair, it bothers me most because this is going to significantly effect the resale value of this car. I need this
issue to be taken care of and taken care of in a timely manner. The reputation of your company is on the line here.
Their response today
"
Thank you for your recent email.
We have thoroughly reviewed your correspondence. We have concluded that
the decision of the regional personnel was both accurate and fair. The
District Parts and Service Manager (DPSM) is fully responsible for
concluding all investigations in your area involving Hyundai products and
bases the decision on objective facts that would determine responsibility.
The DPSM's decision is Hyundai's final decision.
We apologize for any inconvenience this situation may have caused you.
Thank you for allowing us this opportunity to clarify our position in this
matter.
If you should have any other concerns that you want to discuss with us,
please feel free to write or call our Consumer Assistance Center at 1 (800)
633-5151.
We have your comments on file in our office and appreciate your taking the
time to write us.
Thank you for using Hyundai Motor America E-mail support.
Sincerely,
National Consumer Affairs
Hyundai Motor America"
I just moved here in Houston Texas from Indiana few weeks ago. So I am pretty new here. I have a 2001 Hyundai Elantra. Can anyone recommend a good and dependable Hyundai auto dealer in Houston Area? I would like to bring my car in for regular checkup and maintenance.
I appreciate very much for your recommendation.
Thanks,
Albert
I think the suggestion of talking to a lawyer is a good one. Don't take any "bird crap" from them. If you think it would help, make a request for a letter campaign. I'll write one, because I want Hyundai to deal with the problem if it happens to my car...
I was wondering: what color is your car, and how often do you wax it?
Two days later the right front fog light went out!?
Is there a known (or recognized) problem with GT or Elantra head/fog lights?
If we can all presume to get along, I'm sure that the readers of this board will be happy to take a moment to send an e-mail off to Hyundai to express our concerns regarding their dealing with the paint issue. It will help all of us (and Hyundai) if Hyundai gets a clue and treats its (potential) loyal customers right.
Good luck!
This morning, my car was completely dead. Remote unlock wouldn't work. No interior lights. Nothing when I turn the key. I jump-started and let in run for a few minutes. I turned it off and it started right back up so I drove to work. I was stopped a light about a mile from my house when everything in the car dimmed. I gave it some gas but to try and rev the engine but it just proceeded to die. I coasted down hill and into a parking lot where I called Hyundai Roadside Assistance. While waiting for the tow, I tried cleaning off the battery connections but that had no effect.
The tow still hasn't arrived. The service department at the dealership is closed until the day after Christmas. Aargh!
What could it be? Bad battery? Short in electrical system? Bad alternator?
I'll never hear the end of this from my Dad! He thought I made a bad choice in Hyundai. He always asks "How's your car running?" like he's been waiting for something to go wrong. Dang it!
Merry Christmas!
I'll never hear the end of this from my Dad! He thought I made a bad choice in Hyundai. He always asks "How's your car running?" like he's been waiting for something to go wrong. Dang it!
Heheh ... could it be your Dad fiddled with the car to make his "prediction" come true? :-)
Yesterday, after a car wash ... This morning, my car was completely dead ... What could it be? Bad battery? Short in electrical system? Bad alternator?
Did you by any chance get an underbody wash with your car wash? They can cause problems. Causes the clock in my Grand Caravan to go "flickery", and goodness knows what else, although nothing critical in that car.
I have never car washed my car, but it sounds as though water has gotten somewhere it shouldn't have.
If the dealer traces it to a shorting out sensor or something like that, the I would hardly think that your Dad could say anything about the car, since it is likely the car getting waterlogged from the car wash. As for the future ... don't get an underbody wash. Unless you live in an area where salt is used on the roads, it is unnecessary IMO.
Good luck
Recently I've noticed what seems to be a bit more "play" in the steering, combined with a wobbling feedback. The wobbling effect and play in the steering is more pronounced at lower speeds...it's almost like I can turn the steering wheel a few degrees left or right without affecting the direction of the car. Before, the steering was tight and predictable
Any ideas what the problem(s) could be? I'm guessing the wobbling may have something to do with the tires becoming imbalanced, but would that explain the looseness in the steering itself?
Thanks for any feedback...
Clayman
Now here's the problem. I've noticed, on at least four occasions, a humming or vibrating sound coming from the rear driver's side, right before my cell phone rings!
It sounds like the fuel pump or some type of electric motor.
When I mentioned this to the service department, they looked at me like I was nuts.
Has anyone else experienced/heard of this occurring? Are there any RF controlled parts in the GT?
The phone doesn't have a vibrate setting.
(Good starting point though, Backy!)
Anyway, on Thursday it took the service department about 2 hours to find and fix the problem. Bad alternator. They replaced it and the battery. Nothing out of pocket. The side mirrors work fine now. The car wash was a red herring (and no underbody wash either).
My dad didn't gloat, at least not outwardly. I think Christmas distracted him and put him in a good mood.
It's nice to have the security of a long warranty but I hope this is the first and last time I use it.
Happy New Year!
There is way too many rattles, vibrations and whistles in this car. A lot of them have been repaired by my service dept., but I still hear the noises.
This is what they have found and fixed:
Speakers buzzing - fixed a door speaker and rear speaker - but still have the problem with other speakers.
Rear hatch rattling - fixed by adjusting hatch.
Rear door rattling - fixed by adjusting rear door.
Rear seat rattling - adjusted rear seat mounts.
Rear seat release button rattling - fixed.
After all of these repairs - I am still hearing a lot of noises.
1. Rattle on right front passenger side - seat or door?
2. Rattle in the back - back seat or rear door?
3. Buzzing noise around the B pillar on the driver's side - this noise is the most annoying because it is right by my ear.
4. Whistling noise - this seems to only happen when the air condition or defroster are running. The service dept. has seemed to have isolated this the the air conditioner "expansion valve" but after several adjustments - the noise is still there.
I do not have the time to constantly take this car to the shop to have the noises diagnosed and repaired. I wish that they could fix all of the problems at one time.
Did the noise possibly sound like it was coming from the speakers? How far from the radio was the phone when you heard the noise? If it was nearby, the only explanation I have is the radio picked up interference from your phone...
I have a Nokia phone from my company, it seems to intefere with everything if the phone is close to the device - causes buzzing in televisions, radios, computer speakers, etc. It has even caused buzzing in my car stereo a couple of times (not an Elantra though.) On the other hand, my personal Samsung phone doesn't seem to cause the interference. Perhaps my Nokia is on a frequency that just likes to interfere with electronic stuff.
Hopefully that's all it is. I wouldn't think the interference would be harmful, but who knows...
If it's something other than that, well, I'm stumped.
I've also noticed noises on the passenger side. The seat belt buckle, if not lying flat on the belt, will rattle against the B pillar. My passenger headrest, if extended, will sometimes produce a low buzz. It's also possible that something vibrating in the glove box could be the cause.
> 2. Rattle in the back - back seat or rear door?
Empty the trunk. Since there's next to no sound-deadening materials, you can hear the bottles in an empty beer case, placed at the extreme rear of the car, clink like they're right behind the driver's seat. If the rattle persists, it could be in the spare tire compartment.
> 3. Buzzing noise around the B pillar on the driver's side - this noise is the most annoying because it is right by my ear.
Assuming you're wearing your seatbelt when this occurs, check the driver's headrest.
Previous posts have noted that fiddling with the door panel screws may also solve some extraneous vibrational noises.
Very true. I experienced a passenger side door rattle that was fixed by having the service department tighten the door panel screws.
The only remaining unwanted noise I have in the car comes from the front passenger seat. It tends to squeak in colder temperatures when no one is sitting in it. But whenever someone is occupying the seat it never makes a sound.