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2010-2011 Buick LaCrosse



  • cooleyddcooleydd Posts: 105
    edited May 2010
    I have a Blackberry 8330 and have no problem with Bluetooth. If you hear anything on the seat problem be sure to post here so we all will know - it is a problem. Also am interested if you find anything on the throttle issue.
  • gmcustsvcgmcustsvc Posts: 4,251
    Hello Kjs8,
    Please let me know if your concerns don't get fixed or diagnosed so I can look into it further for you. You also have a wonderful holiday!
    Mariah GM Customer Service
  • Could not hear the turn by turn directions from OnStar as the radio would not mute. Had to have a "hard mute" loaded. Now the A/C fan slows whenever onstar is active. I understand why, but can I get the "soft mute" re-enstated ?
  • brezinskybrezinsky Posts: 1
    The right rear door on my 2010 LaCrosse is 2-3mm out of flush with the rear quarter. On first glance, the striker plate seems adjustable as it has the traditional position etchings as does the door jamb as a reference. However, when the screws are loosened, the plate seems not to have any play at all. Ideas?
  • bwiabwia Boston Posts: 1,907
    edited June 2010
    The Lacrosse placed third in Car and Driver's July 2010 four-car comparison test.
    1st. place: Hyundai Genesis 3.8 -- price as tested, $41,835
    2nd. place: Lexus ES350 -- price as tested, $42,187
    3rd. place: Lacrosse CXS -- price as tested, $36,805
    4th. place: Ford Taurus Ltd -- $37,180

    The Lacrosse scored best in steering feel and interior and exterior styling. The highs and lows were summarized as follows:
    The Highs:
    --luxurious cabin, quiet at speed, styling that's genuinely alluring

    The Lows:
    --small trunck, limited sightlines, needlessly complicated center stack

    I had the Genesis on my short list but the rear wheel would be too much of a challenge during winter as my driveway and garage is on a fairly steep incline.

  • cooleyddcooleydd Posts: 105
    edited June 2010
    I have noticed while going slow on an incline, when I push the gas peddle nothing happens and the car kind of sputters. This was not of major consequence and I thought I would wait taking it in. However!!! Yesterday I was going from San Jose CA to Santa Cruz over a mountain road which is a very busy highway. Because of the traffic (auto and truck) you find yourself slowing and speeding and sometimes changing lanes to get around a truck (speeding). At one point when I pressed on the gas peddle to get around a truck - the same thing happened. SCARY!!! As in the happening at slow speed I have to back off the peddle and pump it a bit and then it took off.

    I have also noticed on occasion when I step down hard on the peddle there is a pause before anything happens.

    2010 LaCrosse CXS 3000 miles.

    Anyone else having this kind of an experience?
  • cooterbfdcooterbfd Posts: 2,770
    I have just begun to notice this, but it has been subtle. I don't yet know what to make of it.
  • imidazol97imidazol97 Crossroads of America I70 & I75 Posts: 21,233
    I would certainly ask the service manager about it and try to reproduce the symptoms when he drives it.

    I suspect, however, that this is similar to toyota-lexus' problems a few years back where they were attempting to maximize fuel mileage and the slow response was due to getting the motor back into a power mode (my interpretation, not the automotive description others used).

    One technique would be to pull the transmission into a lower gear manually at the same time and see if the response improves. My older T65E transmission would tend to stay at lower RPMs under a light, light accelerator increase. And increased the slip on the torque converter, then eventually released it, and then eventually would go into 3rd under a moderate throttle request.

    I recall part of toyota's problem was they had reduced the ability of the transmission to respond to a gear change demand under certain circumstances that also increased what driver's called a "lag."

    2015 Cruze 2LT, 2014 Malibu 2LT, 2008 Cobalt 2LT

  • cooleyddcooleydd Posts: 105
    Sounds like you hit it on the head. I will post when I take it in. Still interested if others have had this problem and what they did.

  • kjs8kjs8 Posts: 53
    Scary is right. I made a trip to Baltimore and when I got on the ramp onto 95 I hit the gas to pull well ahead of a truck coming up behind me and like you said nothing, no downshift at all until I floored it and then it took off. Feels like the transmission logic will not let the transmission downshift a few gears when needed just an abrupt downshift when things get scary. It either hesitates or does not downshift when necessary.
  • cooleyddcooleydd Posts: 105
    The more I am driving the LaCrosse the more I realize the danger of this "hesitation" (or whatever you want to call it). Once again today I found myself in trouble in trying to pass a car on the freeway and the hesitation caused a problem for the car behind me.

    I am wondering if there is anything at GM Buick that has any fixes. I really do not trust the local dealers to fix this problem without some help from headquarters.

    The other thing I am wondering about is this enough of a danger that a recall might be in order. Hopefully GM will do something before someone is hurt or killed because of this "hesitation".
  • imidazol97imidazol97 Crossroads of America I70 & I75 Posts: 21,233
    edited June 2010
    Re the toyota camry problem with lag: someone with user name wwest figured out the change made to the camry transmission that led to the lag feeling. I recall he may have said the DBW kept the engine from demanding too much until the transmission was able to catch up with the shifting process.

    toyota kept telling people they just needed to adjust their driving and learn to drive the car because it was drive by wire.

    Here, I wonder if the transmission and engine control computers "learn" the driver's habits and that is factored into how the shifting, downshifting occurs. I wonder if since the car is new the drivers are being fairly gentle with it. I know I always have been. And the transmission and engine have adapted to that style of driving.

    I would suggest trying more aggressive driving over several engine starts to see if the powertrain learns a more aggressively-adapted style of downshifting.

    This would be a good question for the service manager at the store.

    2015 Cruze 2LT, 2014 Malibu 2LT, 2008 Cobalt 2LT

  • cooleyddcooleydd Posts: 105
    I doubt the car has the ability to "learn" how we drive. I would suggest that we learn how to drive and not have the lag. In any case it is a dangerous lag that GM needs to deal with.

    Mariah - can you send this to the engineers to see if they have a response.
  • mwhitworthmwhitworth Posts: 14
    I have a newer model Grand Marquis that does the same thing. I press on the gas pedal lets say going between 20 and 50 mph to pass someone or for whatever reason and it will "hesitate" for a second before it finally just takes off. I would say maybe just a second but no longer than that. I guess its just the characteristics of the V8 engine maybe as well.
  • bwiabwia Boston Posts: 1,907
    I found this consumer comment at that I wish to share with forum readers here.

    June 9th, 2010 at 6:06 pm

    I drove a Lexus ES the other day, and the interior ‘wood’ (not sure if it was fake or real to be honest, I would lean towards fake just from appearance, but it could have just been low quality real wood) didn’t look any better than that in this LaCrosse. In fact, it looks like Buick and Lexus might even source their interior woodlike stuff from the same supplier.

    Similarly, after hearing about the quality action and oil-damped feel of Lexus switchgear, I have report that it is all bupkis. The switchgear in the Lexus felt in no way appreciably different from that in a Lincoln, Buick, or Cadillac.

    Finally, there is the myth of Lexus interior quality. The interior of the ES is nicely laid out, and overall very pleasant, but it is no better than a 2010 Taurus, LaCrosse, or Lincoln MKZ. The center console in the Lexus is made of hard plastic towards the bottom (where you will actually come into contact with it) and while the dash and doors were covered in nice soft-touch material, pretty much every other luxury or mainstream premium car does this too.

    Suffice to say, a lot of the reviews and opinions about Lincoln, Buick, and Cadillac as compared to Lexus, Audi, and Acura are affected a good bit by the placebo effect. Reviewers go into an Audi review looking for things to praise, and go into a Buick review looking for things to pick apart. If you slapped a Lexus badge on a current MKZ or LaCrosse and set them side by side the current ES in Lexus showrooms, either one would outsell the ES.

    Blaming things on the perception gap is a bit cliched, but it is real. As long as their are snobs out there who think that only being able to appreciate imports makes them appear as if they have good taste (when in reality it makes them appear like they have their heads stuffed up their asses to anyone with two licks of sense) you will have the false belief perpetuated that imports are always nicer than domestics, even when in reality that is not the case."
  • enphanenphan Posts: 23
    It may be the same for other cars, particularly with less power. I found the samething for 4 cylinders, also for V6 as well.
    1. FWD V6 has 255 HP but it is 3.0 litter so it accelerate somewhat slower than 3.8 litter also 255 HP. At high speed 40 mph, I have no problem accelerate to 70, but yes it is different when I drove 25 mph and try to get to 60
    2. This car is about 500 lbs heavier than other from the same category (for passing all crash test, I guess), so it also affect the acceleration
  • gmcustsvcgmcustsvc Posts: 4,251
    Hello Cooleydd,
    How long has the hesitation been present in your vehicle? Can you email me more information so I can look into it further? You can get my email by clicking on my name. Thank you,
    Mariah GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,251
    Hello Cooleydd,
    I did respond to you on your other post. Thank you,
    Mariah GM Customer Service
  • bwiabwia Boston Posts: 1,907
    The new Lacrosse sales for Jan to May 2010 are 25,033 compared to 7,978 for comparable 2009 period. At the same time the Cadillac CTS sales for the comparable period are 14,892 and 17,366 respectively or a decrease of -14.2 percent.

    At that rate sales deterioration in the CTS will get worse as buyers begin to recognize the CTS cannot justify the price premium. That shift in sales mix has created a new dilemma for GM, lower the Lacrosse price or lower both the Lacrosse and CTS price. Either way, it looks like a win win for the consumer.
  • smarty666smarty666 Posts: 1,503
    edited June 2010
    Just keep in mind, that while I don't like the ES350 or LaCrosse because of their ultra soft suspension and boring/sloppy handling and driving characteristics, just my personal taste of course, the ES350 is 4 years old now and its design/style age is really beginning to show and is in badly need of a redesign, but that most likely won't happen until the end of 2011 as a completely redone 2012 and I suspect that Lexus is going to have the new LaCrosse on the back of their mind when they redo the ES because back in 2007, the LaCrosse was no where near the competitor to the ES350 that it is today!

    Also, you need to keep in mind that brand new cars, like the LaCrosse, Taurus, etc area always going to have more pomp and circumstance over older/showing their age models, like the ES. Thats just the way the car market is, and its more important with the LaCrosse and Taurus considering how long they were neglected. The real test will be what Lexus does on the next gen ES to keep up or surpass the LaCrosse! The next 2-3 years should be quite interesting, to say the least!

    What is really nice though, is that Buick finally stepped up their game and are producing quality and competitive automobiles to compete with Acura, Audi, Lexus, and MB. That not only gives us consumers more options when shopping, but is going to force those latter four foreign companies to step up their game and make sure their products can compete with the stuff coming out of Buick and Cadillac and that only goes to make sure us consumers, not matter what company we go with, get the best and most competitive products!
  • kjs8kjs8 Posts: 53
    I agree with your question for Mariah... Please add one for me, how long are we going to have to wait for a fix for the memory seats? It's a basic option that functions normally on many GM cars, why is it taking so long?
  • asctonyasctony Posts: 46
    I totally agree that GM/Buick is really falling down on the support. TOO busy dreaming up ideas on what to call a CHEVY! LOL
    What about the wheel locks for the LaCrosse CXS 2010? I have been waiting since October 2009 to get a resolution on this one. Small minor things are the things that people get discussed about.
    GM - quit changing management and just let them do their jobs.
  • 1ststate1ststate Posts: 9
    Please put me on the list as having "runaway seats" too.............
  • gregg_vwgregg_vw Posts: 2,437
    Looks like a win for GM too, with a net increase among the two models of about 15,000 units in that Jan-May period. CTS is older than the Lacrosse, so it is natural that there will be a leveling off for Cadillac. Also keep in mind, they are still pushing more CTS's than Lincoln can manage with the MKS. Plus, the Caddy gives consumers the choice of a rear drive sedan that can really handle. The Lacrosse appeals to more sedate drivers--which is admittedly the majority, but I admire GM for offering a dedicated rear drive platform in the CTS range.
  • cooterbfdcooterbfd Posts: 2,770
    ".....LaCrosse because of their ultra soft suspension and boring/sloppy handling and driving characteristics,"

    You OBVIOUSLY haven't driven the new Lacrosse. The suspension is FAR from ultra soft, and it takes corners firm and true. Nothing like the Ultra that I replaced it with.
  • smarty666smarty666 Posts: 1,503
    edited June 2010
    Actually, I have driven it and it does, I'm sorry man, but is far from being a true Infiniti, Audi, and BMW competitor in regards to sporty characteristics and handling!

    Its constantly compared to the ES350 in reviews, etc by the car mags and online car sites because of its soft suspension and mediocre handling, just like the ES has! Don't get me wrong, I'm not trying to say there is anything wrong with that, its just not my cup of tea for driving and ride characteristics but for others, it is exactly what they are looking for so more power to them!

    Now I haven't test drive a Regal, but so far it sounds like that is going to be an entirely different animal to the LaCrosse in regards to ride, handling, and sporty nature.
  • cooterbfdcooterbfd Posts: 2,770
    Well, the Audi, BMW and Infiniti are what I'd consider Sport/Luxury. Sport being their primary function. Even My CXS Lacrosse is a Luxury/Sport, with luxury as the primary function. Believe me It is far from the "couch on wheels" that the ES is. And the car is planted in the corners. Rock solid. It's slower times can be attributed to the 2.77 final drive ratio as well as the 4000 pounds.
  • smarty666smarty666 Posts: 1,503
    well have to agree to disagree :P ;)
  • burnrubburnrub Posts: 7
    i own a 2010 cxs and think it handles superbly.

    i'd say it feels closer to german suspension than it does to the boats of yore. prior to the cxs, i was driving a 2007 BMW 335i. that car handled great, but it would get squirrly every time i took a corner fast and hit the slightest bump. the car would get airborne and i'd be lucky not to over-correct the steering and crash into something. don't get me wrong, the 335 handled like it was on rails, but i just didn't like to have to white knuckle the steering wheel every time i drove it agressively.

    by comparison, the cxs handles very true and stays much more compliant through corners. when i hit a bump in the road on the cxs, it continues in the orginal direction and stays straight. i can drive windy roads in the cxs witrh one hand, whereas the unpredictablity of the 335 required two hands at all times.

    all this said, the 335 is clearly the the sportier handling car. but it was nowhere near as luxurious. and for a big girl, the cxs dances next to the 335 rather admirably (and i think probably even better).

    also, i don't know anyone that would think the cxs feels floaty when driven in sport mode. switch the cxs to sport mode and the electronic suspension tightens up and road feedback really comes alive .

    i guess it all comes down to personal preference.
  • poodog13poodog13 Posts: 320
    Those cars are great on perfect road conditions, but trust me when I tell you that perfect roads don't exist in Western PA. Most of our turns are riddled with pot holes, cracks, and bumps. Got to have some compromise between stiff ride and dampening in order to survive in one piece (and with all of your fillings still in place).
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