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Subaru Outback VDC
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Comments
Alan
-juice
I figure I need the 6 since I will be hauling heavy loads often in the mountains of PA.
Please let me know.
Thanks.
Is anyone else experiencing a loss of engine coolant with the H6?. We lose the entire tanks worth in about 2k miles and have been showing glycol in the last two oil samples tested. First the amount was 'detectable' the last two have been 100ppm, yes I know that is a small amount, but there are only a few possible pathways and all are indicative of major problems.
I have had slow coolant loss since I bought the VDC. It now has 15k miles; I have had the overflow tank drop from full to add three times. It only takes about a cup of coolant to fill it, but it has been the only nagging problem I have had.
The dealer has checked for leaks a couple of times, but they have not checked for coolant in the oil. Did the dealer do this check?
I have seen a few similar concerns, but I have never found any guidelines on this. I have hoped that Patti would comment; it is definitely a nagging concern.
mike
Bob
The dealer did not do the analysis, we did after the first complete tank loss-I suspected either a cracked block,head or head gasket problems. Of course the dealer didn't find any problems when we brought it in the first time and of course I was the only one with such a probem. Funny, but I was also the only one with the front end noise, clunking during a slow right turn while over road irregularities, with our last wagon..
Last week the car was in the shop for about seven days and they changed the oil cooler. Reason given was that both an oil line fitting and coolant fitting were leaking, conclusion; coolant getting in oil here. My problem with this is that the oil is under far more pressure than the coolant so fluid migration would be impossible. AND even if this were the pathway, it would not be a one way street, there would have to be some oil in the coolant which there is not.
However I am not an automobile mechanic and all agreed to try this for two weeks.
I hope that there is an explanation for the loss other than my suspicions. But until each of us gets their own issue resolved I believe it would be in our best interests to remain in contact with one another via e-mail, and perhaps to ask other owners about this issue.
After all, Subaru gets nearly 30,000 USD for this vehicle.........
Should anyone else be interested in finding out if they have coolant in the oil this lab is very good, about $18.00 per sample done via their postage prepaid containers. Of course you do need a pump and hose which they provide at a very reasonable cost.
Lubriport Laboratories Inc. (Kenner LA)
1.504.4641734
I can be reached at:
RobertSmith320@hotmail.com
-juice
I'm a visitor here from the Infiniti G35 boards, but I have a friend here at the office with a Subaru outback AWD.
Recently, she had a tire go flat on her in town and she drove it (almost flat) to a service station where they plugged the nail hole.
Because she drove on it in the almost flat condition, it looks like there is damage to the sidewall.
She took it to a firestone dealer and they told her that she would have to replace all 4 tires! because hers had 15k miles on them and putting one new tire on would be too much of a diameter change for the AWD.
I've had no experience with AWD cars though I have had LSD RWD cars and it was said never to let the diameters of the left and right rear vary too much as it would burn up the LSD, but all 4 tires for the AWD?!
Does this sound like sound advice? or is the guy trying to rip her off?
Thanks in Advance
Faenor/Dane4 (from the Infiniti G35 Board)
bit
She could try to find one used tire. I know there are places in DC that sell them. Or have her go to i-Club.com and post a WTB (want to buy) ad, since many owners upgrade tires before they wear out.
Good luck to her.
-juice
Good Luck
-Dave
-juice
Jim
Personally, I don't believe that any of the mid size wagons would be classified as fun to drive, although I have been quite pleased with the OB's handling and power. However, the VDC is a great traveling car: very quiet, smooth power, very compliant ride over all surfaces, very safe in all weather conditions, and a really great stereo system. It's also has a personality.
Keep it
Mike
Mine can actually go for weeks with no loss and then will lose some. The theory from my dealer (who I trust is being honest)is that it is probably air pockets being cleared out of the system. That certainly can't explain your level of loss.
Patti: Any comments on this? It appears to be rare but is obviously a concern to those of us with the problem. The service departments only do external leak checks; surely there are better diagnostic tools than that.
Mike
-mike
Does it keep getting lower, I mean until the reservoir is empty? If not, it's probably just a normal cycle.
smango: $25 grand for a VDC? Are you kidding me? That's a steal, I would have bought it myself!
What else has all that space plus heated leather, traction and stability control, a cool stereo, 2 moonroofs, and 16" alloys? $40 grand imports, that's what.
-juice
You will appreciate the things the VDC has to offer as you drive it thru the seasons in Utah. Enjoy your good fortune and forget any buyers remorse you may have at the moment. You did good!
Concerning the coolant loss, I can't believe that it is a normal cycle. I have, in effect, completely refilled the overflow tank three times. I always check only in the morning when the car is cool. It is a closed system; it would seem like it would reach a normal equilibrium like all my other cars have always done.
I follow most of the Subaru discussions; I think there seem to be only 4 or 5 of us with this problem, so it is not a widespread issue. However, it is frustrating since there does not seem to be a good explanation, the dealers only do the standard leak tests, and it appears that SOA does not perceive a problem.
I love this car, would buy it again, but I will remain concerned until I understand what is happening. The engine cooling system is a rather important part of the engine to be concerned about.
Mike
A question for you guys: does the antilock brake system kick in during normal driving? I could feel the brakes pulsing during the test drive and wondered whether it was warped rotors (at 3000 miles that seemed surprising) or the antilock brakes going down hill (also surprising since it wasn't slippery). i'll have the mechanic check it out, but thought i'd ask here too. susan.
bit
I also asked for two years of extra bumper to bumper warranty, which they gave me. Just drove it off the lot and was smiling from ear to ear. So, I guess i've joined the subaru ranks!
Ateixeira, please check with the factory about this and let us know what the scoop is.
Thank you,
Jim
bit
I'll admit that my OB isn't a speed demon, but for what it is it has the handling capability to conjure up plenty of thrills.
Wish someone would bring out the H6 VDC to the AutoX so I could have a fun run with it.
-Dave
Unfortunately for me, some is going into the engine oil and (I hope I am wrong) very probably into the engine oil of everyone else who is reporting this problem.
This is the ideal 'Lemon Law' problem in that it is a very major manufacturing or design -or both - defect which would significantly affect the value or reliablility of the vehicle.
Perhaps this issue should have its own board?
-mike
-mike
-Dave
-mike
Your symptoms sound more like mine. My loss is not consistent. I can go 1500 miles with no loss, and then lose an inch in a week, but it never fluctuates up; only down. My uneducated logic is:
- Could be slowly working out initial air pockets, but at 15k miles, these should have been gone by now. New air pockets would not be only one way.
- Could be evaporation. That would only seem logical if there were differences on the air tightness between the overflow containers. Very few seem to have the problem, so evaporation does not seem logical.
- Could be external leaks. Car has been pressure tested twice with no problem.
- Could be internal leaks. Scary thought, but in my case, it is sporadic. An internal leak would seem to be more consistent. However, it does seem that my leakage happens at times of extended highway travel, which could be a clue to a knowledgeable SOA mechanic.
It seems that the frustrating point is that dealers (leak checking only) and SOA (by silence) seem to indicate that it is not a problem. I want to believe that but only through some logical explanation.
Mike
stupid questions (?) - can coolant be drawn from the coolant overfill bottle at highway speeds? or, does highway speeds cause an overflow condition that would cause the bottle to overflow?
-Brian
Good question on the radiator level. I have never tested that for consistency of both levels. I will start doing that every time I check.
I always test first thing in the morning so the radiator and overflow have stabilized.
Mike
I am taking it into the dealer tomorrow for the third try at finding the problem. It would be nice if the factory would at least put out a service bulletin to stop wasting dealer and Subie owner time trying to find the cause.
I will let everyone know what happens.
Jim
There have been maybe 4 or 5 people on here that posted, I doubt that SOA would put out a bulliten for 5 people. I'd have the dealer test your oil for coolant in it that would elminate the worst case scenario.
-mike
CA Doug
Yes, the number of people reporting the problem is small, but this is a very small forum and the group of H6 owners is smaller still.
This indicates that the problem is very widespread-relative to the involved population- and very serious, proven by the fact that Subaru is NOT offering to have oil samples tested for glycol.
Typical behavior in this situation is for the company to deny the problem just until it becomes a news item, or until a class action is threatened, which may become necessary..
-Brian
Y'all have been encouraged to do so.
No case, no data for research for SoA.
-Dave
Patti is the female you are thinking of, and she just got back from vacation recently, so give her a chance to catch up.
My suggestion? Park on an incline, up hill, or use ramps, and let it idle for a while. That should help "burp" it, get the air pockets out, and bring them towards the front of the radiator, where it'll get vented out via the overflow tank. Just a suggestion.
I would definitely be checking the level inside the radiator itself, though only on a cool engine. The overflow tank is totally secondary. Also keep an eye on the temp guage.
I do agree with Dave - call 800-SUBARU3 and open a case number. Then e-mail Patti at pmickel@subaru.com to see what help SoA can offer to your dealer.
If you aren't satisfied with what Subaru can do, visit the NHTSA web site and register your problem in their database.
I do not work for Subaru, nor does Edmunds pay me to be one of the Community Leaders for the Subaru Crew. But I take donations. (just kidding)
-juice
People, it isn't an air problem, it isn't evaporation and it isn't some 'normal'fluctuation of the liquid level.
If you are not leaking the coolant out you are leaking the coolant in, and this is a very bad thing.
As for us, we have the glycol contaimination documented since the first test was done months ago and we are in very good shape to force Subaru to do the right thing - can you say the same?
By the way, a glycol only test is $12.00 from
Lubriport Labs
Kenner, La
1.504.464.1734
-mike
I didn't know that a service history was not enough to start a case number, appreciate the info.
With us its been pretty much a typical dealer story but annoying as we have had proof of glycol contamination since the very first service call.
First trip, pressure test, visual inspection, topped off the tank and on our way-all this despite a lab report saying that glycol has been detected in the engine oil
Second trip, now with a lab report stating 100ppm glycol present in the engine lube, the service tech spots a few leaky oil and coolant fittings in the oil cooler that were not noticed at the first trip and they decide that this has to be the pathway. I point out that it would kinda/sorta neat to have fluid migration from a lower pressure to a higher pressure environment. They say it can happen, what can I do? Car in the shop for five working days.
Four weeks, and a thousand miles later and the level is dropping; boy am I surprised - the lab calls and, yup, 100ppm still present in the dealer installed oil.
Trip number three this Wednesday.
Even I am curious as to what they will 'find' this time around that they haven't seen on the first two trips.
At least the end is in sight, as this week I am certain that we will be writing the letter to the dealer which our lemon law requires, then they will have only one more chance.
No offense but lemon law letters will not get you anywhere. It's much much easier to negotiate a fix by working with SOA and your dealer than writing a lemon law letter. It's pretty hard to collect under the lemon law at least in most states.
-mike