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Audi Q7 Maintenance and Repair

jackson6137jackson6137 Posts: 2
edited March 2014 in Audi
I just got a notice saying that Audi needs to inspect and possibly replace my ignition coil but my dealer knows nothing about it. And this is 2 days before a road trip! Has anyone had ignition coil failure?


  • tidestertidester Posts: 10,059
    Got problems? Got solutions? Discuss them here!
  • Hi, I just bought an Audi Q7. It is awesome but I am find one annoying problem. Does anyone else notice the dashboard reflection in the windsheild? Also the drivers side mirror reflects in the window. Both these things are distracting. Any solutions out there?
    Thanks a million! jan
  • Sorry I meant windshield

    Hi, I just bought an Audi Q7. It is awesome but I am find one annoying problem. Does anyone else notice the dashboard reflection in the windsheild? Also the drivers side mirror reflects in the window. Both these things are distracting. Any solutions out there?
    Thanks a million! jan
  • We just purchased a Q7 with the in-dash 6-CD changer option. In looking through the vehicle with the salesman on delivery, we found another single CD player in the center console between the driver and passenger seats. He was as surprised as we were - and he says no one in the dealership understands why it is there either. Unfortunately, I had to travel the day after we picked it up, so I won't have a chance to explore the situation until this weekend. I'm wondering if anyone has a logical explanation as to why the audio system would be configured this way. Ideas?
  • Could it be the DVD player for the rear?
  • I don't think so - it says CD Player on the front face of the unit, the vehicle is not a Premium model, and it doesn't have any rear screens. Baffled.
  • Do you have navigation as an option??
  • dhamiltondhamilton Posts: 875
    I bet it's the disc holder for the nav?
  • That was my thought as well although I am sure the Q7 uses DVD based not CD based nav.

    Are you sure it said CD on the player and not DVD?
  • jescuejescue Posts: 521
    This is the standard CD player. If you get the 6 disc upgrade in dash you still have the one in the armrest-kind of goofy.
  • xy46xy46 Posts: 26
    Got my 4.2 Premium about 3 weeks ago, and a couple of quirky finds.

    1) The front parking lights (located in the bumper next to the turn signal light) - my Q7 arrived with a white bulb on one side and a yellow bulb on the other. When the dealership and I looked at other Q7's on the lot, all the others had yellow bulbs on both sides.

    2) The cargo cover in my 7 seater is not the one that can be folded. From what I can tell, they must have two versions - one which doesn't fold for the 5 seater config and one that will fold in half for 7 seater config? Does anyone know if this is true. It makes sense, since otherwise, if you can't fold it in half, it won't fit in the remaining cargo area, and you would have to remove the entire contraption every time you want to use the third row of seats. Any thoughts would be appreciated. :confuse:

    Otherwise, I've been very happy with it. Great vehicle!
  • Picked up my Q7 replacement on Friday and it is amazing to see the differences in just a few months of production. My original Q7 has a sticker under the passenger seat which says Production Line #: 1, Run #: 1, Sequence #: 0139. Since then, they've made some minor changes to the Q7 of today. There's now a little hook to keep 3rd row seatbelts in place (out of the way). The thin strip of rubber molding at the bottom of the doors that came off after a week on my first 'loaner' Q7 has been replaced with a more substantial strip of rubber. My new 4.2 Q7 has adaptive air, navigation, advanced key, voice recognition, side assist, rear camera with acoustic parking. As I'd hoped the 'dynamic' setting on adaptive air was just what it needed to stiffen up the ride and really hug those corners on the windy parkways in New York.

    I love my Q7, and have every faith in Audi. This is my 4th and not my last Audi.

  • newq7newq7 Posts: 21

    Just picked up my new Q7 4.2 Premium and hooked up an LG8100 bluetooth cell phone (Verizon) and a Valentine One Radar detector. The LG's address book DID not transfer, although the info from the Audi site does not indicate the phone to be fully compatible.

    The Valentine One was going off nearly constantly throughout a 300 mile drive - to the point of being useless.

    I've had a V1 for years, so I pretty much know what to expect from it - and this was not it. My first thought was the Audi Side Assist. Perhaps I thought, Side Assist uses Radar and that may be tripping up the V1. I turned Side Assist on and off - no change.

    Then I noticed that when I powered off the phone the V1 started working as expected. Very weird - cell phones and bluetooth are different frequencies than Radar - or so I thought.

    Has anyone else experienced this? Any solutions?
  • parishparish Posts: 5
    we've got the same issue with our brand new Q7- a 6 in-dash CD player and one under the arm rest as well. I have spoken to the dealership and they have offered to "investigate removal", at a cost of somewhere between $1-200. Since the storage interior space is limited, I have agreed, but as it is a lease, I might get whacked for re-installation at the end- we'll see.
    Their explanation (a guess) is that the under arm rest single player is standard, but with the 6 CD player, there is nothing to take up the space left if the single is removed. We're going to find out. If you opted for the lease package of roughly $550 per month with $2500 down, you must notice all the superfluous buttons lacking functions- various extras we weren't entitled to. Audi needs to work on it's control panel and button arrangement, as it is obviously not completely thought through yet. Annoying , but in the end a pretty good car, so these issues are easily overlooked.
  • xy46xy46 Posts: 26
    My 4.2 Premium with the 6-disc in dash CD player has a pretty good-sized storage area under the armrest where apparently your single CD player is presently. So, there is a storage tray that does go there when the CD player isn't there.

    Did you by chance get a 7 seater, and if so, does your cargo cover fold in half for storage?
  • In all three of my Q7's there was no under the armrest CD for anything. I imagine that the dealers either forgot to 'uncheck that box' on the order or the Audi logistics failed to notice the superfluous extra CD. I have a 4.2 premium with 6 CD in the dash, Nav under the trunk in the back, and see no reason for an extra single CD in under the armrest. My local deal, New Country recently had a Q7 launch day with many 3.6's and 4.2's. (Shortage? What shortage?) I don't recall seeing any extra "standard" single CD's in any of them.
  • xy46xy46 Posts: 26
    Just visited Ingolstadt factory 2 weeks ago for the tour. We saw the A3 being built. They build multiple variations of the same car on their lines - British cars next to cars destined for the US - four doors and two doors - each one different from the other depending on ordered options and country of destination. I suspect that someone on the line put the CD player in by accident instead of the storage compartment as it passed through their area. It then probably got missed at the final inspection, which is easy to see considering it's location.

    The tour was awesome - highly recommended if you're ever in Germany.
  • parishparish Posts: 5
    yes, the 3.6 I got is a 7 seater, and, no, my storage cover does not fold in half for storage. It sits in my garage unused.
  • If this were a single incident, I would agree it simpy may be a cse of stupidity on the part of an assembler on the line. As at least two people on this forum have the same issue, I suggest it might be something more endemic. As long as they remove it with little or no hassle, I 'm ok with the inconvenience, but I plan to argue whatever costs they attempt to levie.
    My only other issue is a rattling with the sun visor inthe rear, and the glass roof itself "creaks" somewhat. The latter, I suspect is simple to fix, and I hope the former works itself out in the next 2000 miles.
  • Sure am - my reading skills are pretty decent ;-)
    Definitely not DVD, no navigation option - and it shows up on the dash display as "CD7".
  • We also have the 7 seater (+third row) with the non-folding cargo cover. If you are out and about at a soccer game and have to give a couple of other kids an unexpected ride home because of rain, there is no place to put the cover. It's pretty heavy and the kids end up with it laying across them one way or another. Hazardous to the kids and the brand new interior of the car!
  • I'm really curious about the location of that tag. Where exactly do I look for it? Maybe we can narrow down the extra CD player issue to a particular line/run/sequence?
  • Not a lease - we actually purchased ours. I would say that since the installations are inconsistent, it is probably a mistake. The center console installed in vehicles with the in-dash 6CD player should have had a storage compartment. Having written software for some other manufacturer's assembly lines, I can see how this happened (if Audi's line is at all similar). The trim report must have been missing a rule that said "if installing 6CD player, then install storage center console" - assuming the CD center console is the default.

    My wife is really annoyed, because there is no convenient place to store extra keys, makeup, parking passes, change, etc.
  • I'm betting that this was a trim instruction bug in their software. It's just silly to have a humongous CD player in the armrest if you can play 6 CD's in the dash. These things happen with new products, but I expect they get corrected and worked out over time.
  • whatever the cause, I go to the dealership this morning to attempt removal with 1) minimum defacing of the car, and 2) even more minimal cost to the leasee, me. My resentment has increased slightly that this is not a unique problem only I have, and that they would consider charging me for what they consider an "optional" proceedure. I will be citing EDMUNDS as a source in my defence. Tell your wife I find the lack of space annoying as well- the issue is not gender specific.
  • I agree - in a luxury vehicle, such assembly mistakes should be corrected at no cost to the consumer. Actually, the dealer should get reimbursed by Audi, since it is their mistake. I can't see why they'd make a big deal out of $100 on a purchase of that value to keep the owner/lessee happily disposed toward Audi. I have sent an email to my salesman asking him to find out about doing the CD-for-storage swap and a folding cargo cover swap. Figured I'd give him 48 hours to investigate before I call him tomorrow morning to follow up. We purchased a Cayenne from the sister dealership in the next building 20 months ago, so if they really care about repeat customers, they will take care of both issues without haggling or acrimony.
    I'll let you know how it plays out. I too cited the Edmund's forums as a source of information. I expect that the dealership also monitors the forums. If not, they should because no one there could understand or offer an explanation for the CD configuration, which in itself appears to be an acknowledgement that it was an error on the part of Audi.
  • xy46xy46 Posts: 26
    So what's the scoop with the folding cargo cover. Any idea why this was not the standard cargo cover? Was it suppose to be the standard for the 7-seater config or an option that had to be ordered. The dealer didn't offer it as an option at the time I ordered my Q7, nor was it an option that you could configure on the Audi web site. The non-folding version is useless since it has to be completely removed from the vehicle any time you want to use the third row of seats. Any help regarding this would be appreciated as I am working with my dealership to get me a folding cargo cover, too.
  • I felt like I was missing something too, when my 7 seater showed up with the practically useless fixed cargo cover. Agreed it's absurd that it fits nowhere easily in the car with the rear most seats upright. Check's disc boards for lots of talk about the cargo cover - some have been successful in getting it from dealers, or ordering it as an accessory. Bottom line is that the folding cover looks hideous - it is all floppy and wrinkled, though I guess you could fold it out of sight in the storage tray under the cargo floor. My Q has a retractable sun shade in the already smoked tailgate window, so that affords a good degree of privacy. Based on that, I decided that my fixed cargo cover can have a nice life in my garage, its utility limited to the rare occasions when I want an absolute screen over the cargo area, and I'm absolutely sure I won't need seats #6 & 7. It's a mild annoyance that I thought I was getting a useful cargo cover and it turns out I really didn't, but the folding version is so lame-looking that I don't want it after all. A nice gesture by Audi woul dhave been throwing in something else, like a car cover, cargo liner or something, but I'm not surprised that they play dumb on this. Same kind of issue with the "missing" folding center console ash tray.
  • I'm sorry to say (for Audi's sake) that they are refusing to remove the CD player at cost, and stated that the procedure is so complicated, I would be better off leaving well enough alone. I have been dealing with a service rep who couldn't be nicer, but the long and short of it is, he was told by "tech support" to tell me to forget about it. I guess the honeymoon is over.

    I offered to pay for labor, but they obviously did not want to start digging, and suggested the other CD player might be rendered unusable. No big deal, but certainly sets the tone for further dealings (which presumably are inevitable). Hard to believe a company of this stature 1) makes this stupid kind of mistake, and 2) doesn't bend over backwards to correct it.
  • Has anyone had any major problems...beides any comsmetic pieces braking or factory mistakes...or are the cars holding up well? I am still a little nervous about how the Audi will hold up, but I am hoping that the ONE major problem Audifan talked about a LONG time ago was just a very very early production model with some glitches that hadnt been worked out...
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