2013 and Earlier - Toyota Sienna Prices Paid and Buying Experience

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Comments

  • phischphisch Member Posts: 6
    We have ordered an 8 seat LE with the bw or #7 package and the jbl 10 speaker stereo, we are just waiting for a delivery date. Hopefully there will be no glitches. I was under the impression that the upgraded stereo could be ordered as long as you were getting an option package. the stereo is a seperate option in addition to the #7. They make the option ordering system very difficult.
  • bakelly11bakelly11 Member Posts: 64
    I ordered an LE with option #1. I was regretting not getting the #7. Guess what. The dealer just called to say they have an LE coming in my colors with #7 and it will be here in 2 weeks. Its now mine! Hot dog!!! (The car I ordered wasn't expected until the end of May.)

    The dealer did say that it is hard to find the LEs with #7. He was surprised that it was coming in.

    Bev
  • mackabeemackabee Member Posts: 4,709
    Two years ago all people did was complain about having to pay MSRP for a Honda Odyssey. Now the Sienna buyers are on the bandwagon.
                        : )
                         Mackabee
  • bakelly11bakelly11 Member Posts: 64
    If you read carefully, you will see that many are getting something off MSRP.

    Even if I didn't get anything off, it would still be worth my purchase. If I keep my current Chrysler van, I'd have to pay a lot of money to maintain it. Can't wait to get my Sienna!!!
  • bayareadadbayareadad Member Posts: 4
    I posted a couple weeks ago about getting 1300 off MSRP from a SF Bay Area dealer. It was from the Internet Sales Manager from Dublin Toyota. At the time, I only had an agreement, so I said I'd post more as it got closer to finalizing.

    Originally, I was supposed to get a Red XLE w/ GJ/#16 (leather, DVD, moonroof, traction control, side air bags, heated seats, and a bunch of other stuff) and CF (floor mats $196 MSRP). It was coming from the factory and supposed to arrive May 15. MSRP was $35,511, and I was getting $34,211 plus tax and licenses. There was also another Red XLE w/ GJ/#16 available sooner, but it also had a bunch of other options I didn't want to pay for like N1 (auto dimming mirror - $199 MSRP) and Z1 (floor mats, cargo nets, first aid kit - $274 MSRP).

    The sales manager really wanted to book the sale this month, so he gave me the one with the N1 and Z1 for essentially the same price - $34,238. So I get the car about 3 weeks earlier with a few freebie options for $27 more. Savings now comes out to $1550 off MSRP.

    Everything has been a breeze so far, and I'm am anxious to take delivery next week. The Internet Sales Mgr was incredibly responsive and a pleasure to deal with. Very up front with details and best offers. I would gladly refer people to him. Other Bay Area dealers were either really slow to respond or evasive in quotes or not close to matching the deal I got at Dublin. If I worked harder, I may have been able to find a better deal, but I was fairly thorough over the course of about two days effort. So for the amount of work and time I've invested, I was happy to take this deal in a heartbeat.

    Now the questions ...

    I was handed off to a finance guy to complete the paperwork and hadn't done my homework as well here. Here's what was tacked on to the $34,238:

    $45 - document fee
    $268 - license fees
    $5 - California tire fees
    $2828.35 - California sales tax (ouch! wish I lived in Virginia or somewhere else with lower state sales tax)

    I have no idea if the license fee is reasonable and/or negotiable. The rest seem reasonable, especially since there's no TDA or other stuff that I've seen other people write/complain about.

    Also, I'm thinking about getting the 7yr/75k Platinum warranty. Dealer quoted $1300, but I think I would take it for closer to $1000. Four extra years of warranty on things like the DVD, sunroof, power doors and liftgate, heated seats, etc seems like it would pay off.

    Finally, I probably made the mistake of taking the maintenance pre-pay. 11 scheduled maintenance visits including 15K, 30K, and 45K for $1088 (discounted from $1299). The dealer showed me estimates of the 15K, 30K and 45K service alone, which came out to well over $1000. Since I regularly take our cars into the dealer for all scheduled maintenance, I figured with the oil changes and other visits, it would save money. Now that I've come home and read the articles and postings about the maintenance pre-pay, I'm thinking I shouldn't have. Or at least I should have negotiated it down further. I did call a couple dealers and get varying estimates of 30K service from $429 to $499. 45K service was in the mid to high $200s.

    Any advice here would be much appreciated. I did call the finance guy back and he pleasantly said we could revisit both the Platinum extended warranty and the pre-paid service when I go pick up the car next week. To be clear, this stuff has nothing to do with the Internet Sales Mgr. This is with the finance guy, who did not do any pressure sales of any of this stuff, but merely laid out these options and provided some cost/payoff comparisons. I have not placed any deposit and intend to pay in full at pickup. Though I signed the contract today, I am willing to make a big stink if they won't let me change my mind about the pre-paid service if it turns out not to be a good deal or if the license fees turn out to be excessive. I can't imagine they will want to lose the sale in what so far has been an excellent experience that will lead to many referrals.

    Sorry for the extremely long post. Hope some of it is helpful for others and hope I get some insight as well.
  • steverstever Guest Posts: 52,454
    Here's an article that may help:

    Prepaid Maintenance Plans

    and congrats on the new van!

    Steve, Host
  • bayareadadbayareadad Member Posts: 4
    Thanks for the link, Steve.

    I did read that article, which is what made me start to worry after I got home from signing the contract today with the prepaid maintenance. However, the article's $250 estimate for 30K service seems pretty low for a Sienna. That's why I called two dealers and asked the service departments for how much it would cost if I brought in my 2002 Sienna for 30K service (I specifically called the service depts and pretended I had a 2002 Sienna because I wanted to be sure they weren't inflating their estimates for prospective customers of the pre-paid plan). The estimates I got were $499 and $429. If those are really accurate, then I don't feel so bad about getting the pre-paid plan. Even considering the time value of money (especially in today's down market), I think I come out ahead with the plan if I do all the scheduled maintenance and oil changes.

    Thanks again for your input, Steve.
  • steverstever Guest Posts: 52,454
    The only other suggestion I have is to check our estimates for maintenance in The Edmunds Maintenance Guide that was linked in that story.

    Dealers sometimes "pad" the services over what the manual recommends. Manufacturers sometimes gloss over needed stuff too (supposedly), so the cost of ownership for their models will look lower than the competition.

    Steve, Host
  • sr15sr15 Member Posts: 15
    I picked up Sienna LE7 with LE#7 in the color I wanted (Phantom Gray) and at $850 over invoice from Bennettcars in Allentown, PA. The dealer was courteous and nice and the experience was totally satisfactory. I did most of the background paperwork over the phone. The dealership also met my financing terms (when I mentioned that my credit union would take 2 days to process my application). There were no hidden fees or surcharges (just the normal titling fees).

    There were some $650 worth of extra options on the van, of which I consider the running side-board ($350) the only truly junk option (in my opinion). I negotiated for these options at cost. And, the van was available for pick-up immediately, and I thought of the $350 as the cost of getting it immediately.

    On Friday, I was still getting responses from various dealers in the OH, PA, MD, WV region (I'd spammed some 75 dealers) and then the Internet Mgr at Bennett called me at 4pm on Friday, and we had a deal within 15 minutes. I live in the Pittsburgh area, where the max. 2 dealers would come off MSRP was $500 (since I had no trade-in). BTW, the lowest deal I got was $750 over invoice from Performance Toyota in Wooster, OH. But, OH dealers can only order few option packages (LE#1,3 and LE#5- I think). You can check from the toyota site, by giving the Wooster,OH zip code. That was the dealbreaker for me. I wanted the LE#7.

    Lastly, a few tips:
    1. The @gettoyota.com email addresses which you get on the toyota site for dealer-locator doesnt work. These are for dealers who dont have websites (or distinct email addresses or contact forms).
    2. Check your financing numbers from dinkytown.net. I should have chosen the toyota financing at 4.99% which would have allowed me to get back a $400 student discount, instead of the bank financing 4.2%. My mistake-not the dealers.

    The Sienna seems like a very nice van. I think we will enjoy it. Thanks for everything- Edmunds and all you Townhall folks. I would have probably paid MSRP eventually (AND waited 3 months) if not for you all.

    -sr15

    P.S: Very sorry for the longish post.
  • beckyo2beckyo2 Member Posts: 24
    I also picked up my LE 7 w/ pkg. 7, mats and cargo net, in phantom grey yesterday! $26,500 and a $45 doc. fee. I love it! I had never seen a LE or the phantom grey, so I was a little nervous. I am thrilled, both with the van and my purchase price. Toyota of Danville is the greatest!

    Peace, Becky
  • mackabeemackabee Member Posts: 4,709
    Sure it works, it gets routed to the dealer you select. I get a lot of leads that way.
                        : )
                       Mackabee
  • dtd98dtd98 Member Posts: 21
    I've got the 04 Sienna XLE Silver Shadow with package #14 on Sat from Florin Rd Toyota in Sacramento, CA. I'm from the Bay Area where the best deal you can find is $1,000 to $1,500 under MSRP.With this dealership I've got it for $500 over MSRP.I'm lucky to get the van while it was still on the lot. Anyway, it's beautiful inside out.The ride is so smoooooth, quiet. I love it.
    dtd98
  • sr15sr15 Member Posts: 15
    Hmmm. Strange. Cause' I've got some 20 undeliverable mails from the @gettoyota.com addresses and there's a few every time I login now.

    -sr15
  • mackabeemackabee Member Posts: 4,709
    The other website you may try is www.buyatoyota.com This will direct you to dealers in your area when you submit your zip code. Give it a try.
                        : )
                       Mackabee
  • ajsakoajsako Member Posts: 22
    Looking for 2004 XLE with package 6(moon roof and leather). I did dealer price quotes and they all came in above MSRP. One other from an internet quote was only ~ $100 off MSRP.

    I am near Cleveland, Ohio, but several of the packages aren't available here, so I am completely willing to drive to PA or surrounding areas and will even be in TN at the end of May....any suggestions??

    How do we get them to the 2-3% over invoice? I am willing to travel a few hours if necessary. Anyone have any suggestions?

    ajsako@earthlink.net
  • sr15sr15 Member Posts: 15
    See my earlier post Post#1253 of 1259.
    Toyota dealer in Wooster,OH is giving $750 over invoice. Good luck.

    -sr15
  • george96george96 Member Posts: 11
    Test drove an LE 7 last week and loved it.

    Thanks for the feedback we received from this site. Gave us a lot of insight in what to look for.

    Would appreciate suggestions on getting a good deal in Maryland and would like some feedback from owners of LE8 or CE8. During our test drive last week, my wife and I were really bothered by the second row passenger side seatbelt. Do the 8 passenger Siennas have a better seatbelt arrangement?
  • kmeadkmead Member Posts: 232
    What did you feel was the problem?

    In general it should be one of the best fitting belts on the car for most users (aside from the very tall). It allows the seat to fold forward with out having it get in the way of the person getting in or out of the 3rd row.

    The 8 passenger has the belt attached to the pillar behind the sliding door for the two outer seats and is exactly like the one you didn't like on the center seat. On the 8 passenger, the outer passenger side seat cannot be mounted in the center, it can be removed leaving the narrow center seat and the left side seat. The other arrangement is to have the two outer seats only and remove the center seat for a walk through area.
  • george96george96 Member Posts: 11
    The belt in that seat seemed very restrictive compared to the other belts in the vehicle. We plan on using this vehicle for long trips and wondered if that was going to be a problem, especially for adults (I am 5' 6").

    Thanks for your description of the 8 passenger seating arrangement. Not what the dealer described. Probably makes sense for us to find an 8 and try it out!
  • ajsakoajsako Member Posts: 22
    Unless I missed something, I cannot get the packages I want in Ohio, so I have been trying to look out of state. So far, I have received about 15 responses from dealers in/around Pittsburg (about 2 hrs from me) that said that they are only selling at MSRP!!!

    Any insight to offer??

    Thanks so much!
  • kaushik91kaushik91 Member Posts: 10
    I am looking for 2004 Sienna XLE with option #14 in SF Bay area. So far the prices that I have been quoted is $33615. The dealer had mentioned he might reduce the price by $1000-1500, if I book my van today. Anyone aware of any other dealer in this area offering better prices. I read in this board that people have got prices at 2-4% above invoice prices. How did you guys get it ?
  • sr15sr15 Member Posts: 15
    Sorry. I missed that. As far as I know, the only dealer around Pgh willing to deal ($500 below MSRP) was Andretti Toyota, in Pgh. Most of the 2-4% over invoice deals are near the Philadelphia area-quite a haul for you.

    Good luck.
    -sr15
  • dtd98dtd98 Member Posts: 21
    Go to Florin Rd Toyota in Sacramento or Modesto Toyota. They're willing to sell at $500 over invoice.You have to drive a little (2 hours) in order to save a lot.And be willing to be flexible on the color.Most XLE's model come to CA are light colors.Most dealers in the Bay Area charge too much , they think the people here are rich.Not in this economy.
    dtd98
  • kotapallikotapalli Member Posts: 2
    I bought a 2003 sienna CE with extra package (captain chairs) 3weeks back for 21,000 + tax (7%)+ tax on 2,000 rebate. So total paid $22,631.00
    First I thought I got a good deal but after browsing on this site I think I paid too much. I saw someone posting saying he got it for 19000.

    Is there someone who paid pretty similar price.
    I think I could have got an LE symphony.
  • ajsakoajsako Member Posts: 22
    We actually have to go to Philly by the end of this month anyways, but don't mind going back again to pick it up to save a bunch of money, we can just make a family trip out of it, lol :+) Do you know where in Philly to get the deals??

    Thanks so much for all of your help!
    -April
  • sr15sr15 Member Posts: 15
    I got a good deal at Bennett Toyota in Allentown approx. $775 over invoice. They quoted $850 over invoice but gave me another $75 off invoice when I complained about the extra options that I was getting. The options were at cost too. Of the $650 extra options, I think I could have done without the running boards at $350, but I decided to accept it because the van was available for pickup immediately in the color I wanted and the Option package that I wanted.

    Another dealer which contacted me today was Conicelli Toyota who said he'd have matched any deal-even 2% over Invoice. I dont know if it was a lot of hot air, given I'd already told him that I'd got my Sienna. Still, you can try contacting them and try twisting their arm by mentioning the Wooster,OH quote and Bennett Toyota's quote.

    A couple of earlier posts mentioned Del Toyota- 2% over invoice. But I was never able to get in touch with them via email and the front desk wouldnt connect me to the Internet Mgr.

    So, that's all the info I've got. Good luck.

    -sr15
  • dyh555dyh555 Member Posts: 30
    I have had bad experience with them when looking for camry.. they say they will beat any price... but in reality they wont even come close... I faxed them the quote I had and they came back saying its too low for them to even match.. next day they called me back saying they have a demo car with 4000 miles and they can beat the price I had by $1000... I told them dont waste my time if they cant offer a new car for the price I am asking.
  • triton86triton86 Member Posts: 7
    I'm looking for an XLE with package 17. According to Edmunds, MSRP is $31,640, and Invoice is $28,004, for a MSRP:Invoice gain of nearly 13%. Right now, the best deal I have working in San Diego is $1500 above invoice. It may actually be $1806, since their invoice seems to be $306 above that listed in Edmunds, and I wonder if that's the TDA rearing its ugly head! Still, not too bad, as it does still come out to being $1830 below MSRP. So, the price seems to sit right inbetween Invoice and MSRP.

    The great 2% deal going on a bit north of here seems to have had the clamps applied to it, as their offer to me was invoice + 3% + $350, and again, there may be some additional costs buried in their invoice, as my calculations based on their 'invoice' comes out to a slightly higher amount than the above San Diego offer.

    Since neither dealer has yet to present me with an actual invoice statement, neither of my calculations are final.

    But, since there is no actual vehicle on order, and I simply await what arrives on their lots, and can opt to accept or decline, I guess that gives me opportunity to check around some more. It seems to me that we are all starting to get more and more wiggle room as time goes on.
  • aimkaimk Member Posts: 2
    One local dealer says toyota is not supplying CE
    to California. Other dealer says CE will have to
    be ordered and can take 3-4 months.

    I do not see CEs on any local dealer's inventories.

    Why?
  • arul_ananthaarul_anantha Member Posts: 6
    Gary,

    Can you post the name of the dealer in San Diego that's offering you a discount? All of the dealers
    I've contacted locally are refusing to budge from
    MSRP, and told me just to take the offer from the LA
    area.

    Thanks,

    Arul
  • kmartinhdkmartinhd Member Posts: 2
    Read my post (#1046) for some info on Maryland dealers. Hope it helps! By the way, we love our new LE7!!!
  • dtownfbdtownfb Member Posts: 2,918
    From what everyone has been describing it seems like Toyota is releasing certain models with specific options and colors to different regions. So in the Northeast you may only be able to get a LE with Option #4 (just an example). It seems this is the way Toyota offers most new models. Very limited availability for the first few months, then they offer the full assortment of options later inthe model year.

    Not unless you need the van immediately, my guess you will have to wait a few more months for a CE. It may be better to wait anyway. Let them get all the bugs out.
  • aimkaimk Member Posts: 2
    Even in bay area, CA; I have seen LE#4 and LE7 to be most commonly available packages.
  • ajsakoajsako Member Posts: 22
    I have contacted SOOO many dealers in Ohio/Penn area, and so far ALL of them are at MSRP except Wooster, Ohio which can't supply the option package I want :+( I am waiting to hear back from Bennett, but so far, I haven't heard a thing :+(

    My question is, how long should I wait to see some lower prices? We really need to have something by the end of August (we already have three children!), do you think things will change much by then? Also if we have to "order" then, and there is still a wait, we will be in a very tough spot :+)
    Please let me know your thoughts on this!
    April
    ajsako@earthlink.net
  • bess23bess23 Member Posts: 1
    I want to get a FWD Limited with DVD and have been talking to the Asheville dealership. Thanks.

    Elizabeth
  • ajsakoajsako Member Posts: 22
    I have contacted SOOO many dealers in Ohio/Penn area, and so far ALL of them are at MSRP except Wooster, Ohio which can't supply the option package I want :+( I am waiting to hear back from Bennett, but so far, I haven't heard a thing :+(

    My question is, how long should I wait to see some lower prices? We really need to have something by the end of August (we already have three children!), do you think things will change much by then? Also if we have to "order" then, and there is still a wait, we will be in a very tough spot :+)
    Please let me know your thoughts on this!
    April
    ajsako@earthlink.net
  • impact01impact01 Member Posts: 95
    Check out the invoice prices from carsdirect. It is exactly 29,506.00. So, $30,350 is about 850 above invoice. Edmunds and KBB do not include some fees such as TDA etc because they are region dependent. You can always ask the dealer to fax their invoice if you have reasons to doubt them.
  • minivanatlastminivanatlast Member Posts: 2
    I was looking for the exact same van and contacted dealers in VA, MD, DE, PA, & WVA. I found one at 800 off msrp in PA but decided to go with a local dealer at 500 off msrp. I too called Bennett, and they gave me the same quote (invoice + 850). I would have taken it, but the person I spoke with was talking delivery in 4-6 months. Since you indicate that time is a factor as it was with me, confirm your target delivery date with Bennett.
  • danjaecksdanjaecks Member Posts: 54
    The current situation reminds me of when I was shopping an Oddysey when they first came out. I was offered a discount of $650 (I think) and the salesman apologized and said that when supplies caught up they would be discounting it more. As we know, that never happened.
    Having said that, there are major differences in the situations. The Honda basically had no credible competitor while the Toyota has the Honda. Honda made something like 30,000 the first year, while Sienna production was up to 70,000 / year in March. Etc. etc.
    So basically, nobody knows how long it will take for prices to come down. It seems to me that the deals that were available in March are harder to find now because there are a lot more people shopping for the Sienna now that the national advertising campaign has hit. Also the mood of the nation is on the upswing, the economy is getting better, the war is less threatening, etc.
    I think it depends on how fast Toyota is able to ramp up production (i.e. add a second shift?). My guess is that they will move slowly to avoid mistakes, so it will be 6 months to a year before supply matches demand, but your guess is as good as mine.
  • datongdatong Member Posts: 4
    The dealer in NC that I've ordered mine is Toyota of Gastonia. They are the best and willing to help.
  • peterismepeterisme Member Posts: 68
    Here is the quote I got in Chicago suburb:
    LE with BW pakacge (power slide door, traction and stability control, curtain air bag...)
    $27665. Same as the MRSP! :(

    Anyone got better deal in Chicago?
  • newcar35newcar35 Member Posts: 48
    You won't get anything off MSRP in Chicago. Try Quad City Toyota in Davenport, Danville Toyota (forget the name of the town, but it isn't Danville) at the border of IL and IN, or Straatman Toyota in Washington, MO (quite a drive; maybe not worth it). Midwest isn't getting great deals. If you want a really good deal, try CA, but of course you have to fly out there to pick up the car. Oh, Beck Toyota called me with a grey BW the other day. Don't remember where they are (I had canvassed lots of dealerships) or if they will take off MSRP, but it is coming in soon, so worth a try...
  • pavelrpavelr Member Posts: 2
    I have paid $350 over invoice for the LE8 with #7 + DVD in Dallas
  • trevorktrevork Member Posts: 11
    Has anyone leased an XLE with option package 14 (or similar)? I am interested to know what the residual is?

    Thanks
  • trevorktrevork Member Posts: 11
    After checking out the ODY tonight, I am settled on the Sienna. I live in Chicago and am looking for info on who is offering the best deals. Can anyone help? Need delivery in Aug.

    Also, any idea when Nav will be available?

    Thanks
  • jxlxrjxlxr Member Posts: 61
    The residuals right now depending on the bank are about 50-52%/48mo. and 56-60%/36-39mo. It will depend on the bank, the mileage, and term. Also in most cars Navigation reduces the residual by 1-2 percentage points.

    Navigation is out in the XLE, not the limited. I have an XLE with pkg 19 which includes Navigation and DVD. My wife got the minivan and I got the toys.
  • hhyanghhyang Member Posts: 1
    Which dealer in Dallas did you get this deal and how long you have to wait for your van? Thanks!
  • twen1twen1 Member Posts: 2
    It is a excellent deal. Could you post the dealer
    name? I would like to contact him to get deal
    you got. It is not too far for me to drive home
    because I line in Austin.

    Thanks.
  • LDegrelleLDegrelle Member Posts: 74
    All the places I have looked around here dont seem to have any CE's with #3 pkg. Also looking to see what people think of the 8 seater Siennas vs the 7 seater. Is it worth it or are the seatblets I read about earlier a problem?

    I am looking for way down the road (end of year, Feb at latest) but just want to know whether I should start looking at places out of state to get that pkg.

    Thanks!
  • lselmeklselmek Member Posts: 3
    I did get a quote for a LE with option #1 for $24950, I was wondering if this seemed about right.
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