Volkswagen Passat 2005 and earlier

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Comments

  • altair4altair4 Member Posts: 1,469
    Here you are, driving a year and a half old car, it's running fine, and you are worried. And I don't blame you. They may never fail...or one could go tomorrow. And the concern is whether VW will stand behind the coil, whether it happens tomorrow or in 4 years. They need to step up to the plate and establish some parameters, ala Toyota on the engine sludge issue. Let's say, 150,000 miles and no questions asked - VW will stand behind the coilpack, replace it gladly with a smile on the technician's face, pay the tow, and the rental (if necessary). And this should apply to all owners, not just the initial buyer, so we all aren't trying to explain away this problem when selling the car later.
  • vocusvocus Member Posts: 7,777
    I think about one of the coils going while I am moving at 70-80mph on the highway. I was thinking about it this morning as a matter of fact, because I was on the Baltimore betlway and they're doing construction, so there is no shoulder. I thought, "what would I do if my car died here?". It's never died really, the coil went when I pulled out of my parking space. But still, the thought of having 3 others under the hood that are faulty makes me think.
  • altair4altair4 Member Posts: 1,469
    Been there, done that! Wouldn't want to have a coil blow there at anytime, let alone during construction! It's wild 24/7.

    I think about this coil pack thing when I drive, but I'm seldom far from home.Z But I have a 10 hour round trip planned for late February, and I'm going to be majorly p*ssed if one goes during that trip. I'm still debating whether to just buy one and throw it in my glove box.

    How VW can say this isn't a safety concern is a bit silly. It's not a safety concern if it blows in your garage at home. Could happen at speed, in a bad neighborhood (isn't AAA fighting a court battle over some tow operator who didn't take a woman from some terrible neighborhood, resulting in a murder?), in terrible weather.

    I hope it doesn't happen, but what if this happens to some poor soul in the mountains during a snowstorm? Without a cellphone (there are still a few of us who refuse to carry) or with a dead phone battery? Man, it's the Donner party, all over again.
  • vocusvocus Member Posts: 7,777
    I already told the service manager and dealership that he better hope my car doesn't leave me stranded, since they flat out refused to replace the coils in the service department when I had the car towed in the first time for the problem.
  • skday1skday1 Member Posts: 13
    I am planning to buy a Passat wagon within the next few months, and I was wondering if anyone had a recommendation on a dealer. I live in Roslindale, MA, and would prefer one relatively nearby (within 20-30 min). I have negative experience with the Norwood VW dealer so want to stay away from that one unless they have changed since 2000.

    Thanks for any help!
  • sdasda Member Posts: 7,671
    I replaced our tires at 34000 miles. I believe they would have gone 40000 miles or more, but I replaced them somewhat early because my wife travels 110 miles to her parents twice a month so they can see our 14 month old daughter. With wet and winter weather being so unpredictable, I wanted to minimize the chance of poor traction. No need to put my girls in harms way. By the way, our 99 Passat GLS is a 5speed, with luxury package. My wife wouldn't consider an automatic. The only way I might get my wife to consider another car is if we can find a clean Passat wagon similar to our sedan, with manual transmission.

    2021 VW Arteon SEL 4-motion, 2018 VW Passat SE w/tech, 2016 Audi Q5 Premium Plus w/tech

  • hiflyerhiflyer Member Posts: 79
    I bought my '99 GLS at South Shore VW in Hanover. They moved to a new showroom on Rte 53 about 18 months ago so it should be a relatively short drive down Route 3.

    They offered their conventional deal at the time of $50 over invoice (actually $200 or so after tacking on ad fees and the like) which was still very good since other area dealers were drawing the line closer to $1,000 over. When I brought my car in for servicing a few times, they also seemed pretty good. They provided me with a loaner as well, which is more than I can say about the dealership in North Attleboro.

    Happy hunting.
  • outrunoutrun Member Posts: 539
    VW Gallery in Norwood. They were the best dealership I visted. Bernardi in Natick was a joke. Colonial VW, while it has good service, has an idiot for a sales manager and the sales associates beat the crap out of the cars.

    I was impressed with VW Gallery and would purchase another car from them, but unfortunately, this is my last VW due to the coil pack issue and VWs refusal to issue a recall.

    -Craig
  • vocusvocus Member Posts: 7,777
    Can't blame you on your views on VW as a company. I love my VW alot, and have never driven a car (this is my 6th in as many years) that I was so "emotionally" moved by. But VW as a company sucks.
  • caw103caw103 Member Posts: 63
    This coil pack issue has really snowballed and together with the spotty service levels of VW dealerships has me questioning whether I'd get another as well.

    Now I'm happily enjoying my 99 passat, it's paid for and still only has 32K miles on it. But when I think of replacing it with a new car between VW's problems and appealing new models like the 9-3, Mazda 6, Rx-8, G35 and all, it's hard to justify giving VW my money again. We'll see if VW changes their tune.
  • vocusvocus Member Posts: 7,777
    I know exactly how you feel. I have a hard time giving my cash to a company who won't even admit a problem with their product that's so clearly evident.
  • mulfomimulfomi Member Posts: 56
    You are absolutely right. That is what VW should do. Of course they probably wont and I will have a coil pack go in 2 years and be stuck with the repairs. I really feel bad for my mom. She bought a 2002 1.8t Passat and it was the first car she ever bought herself and thats in her name. Now, I was mentioning that they were having problems to my parents and now she is worried. I really didnt want to say anything, but I wanted her to be aware of it and what the symtoms were so she could recognize it.

    I still love driving my Passat and I have a very good dealer that takes care of it so hopefully, I will be fine if it happens. I just need to not think about it as it doesnt help you to worry about something you cant do anything about.
  • bjbird2bjbird2 Member Posts: 647
    I picked up my 2002 1.8T yesterday after having the last of the coils replaced. The service manager told me that VW had narrowed down the faulty coils to a 30 day production run, so all of the H coils may not be bad. He also said they had no reports of faulty J coils, although I've heard otherwise on some postings.
  • altair4altair4 Member Posts: 1,469
    Just make sure that she understands what to do when the MIL or CEL light flashes. I don't have my manual at my desk (although I should!), I think a flashing light means cease driving immediately. If it's on solid (not flashing), it's okay to continue driving. You might want to verify that I have this right and then explain it to your mom. You don't want her burning out the catalytic converter (or worse). You sound like a caring son!
  • altair4altair4 Member Posts: 1,469
    That's really interesting. I'm going to link this to Clubb5 to get thoughts/opinions there. I haven't heard this anywhere else, though. I hope it's correct, but right now, I'm dubious. So what's the build month for your vehicle (on the steel plate on the driver's door jamb)?

    On second thought, do they mean a thirty day production run at the VW assembly line or a 30 day on the coil pack manufacturer's production line? If the latter, how does that translate to the former? 30 days of production at Bremi (the coil pack manufacturer) could translate to one month, 6 months, or a year of VW 1.8T production! Who knows?

    I still say that VW should be more forthcoming with info to address this issue. Right now, it's all hearsay, innuendo, and stonewalling.
  • vocusvocus Member Posts: 7,777
    I know my Jetta was built 9/01 and has the 1.8T, and one of my coilpacks went. I know someone else with the same build date, and almost the same VIN#, and they had all 4 coils go.
  • mulfomimulfomi Member Posts: 56
    Well I try to be. After all, she put up with a lot of grief from me when I was younger.

    I really have to doubt the comment that the coilpack production issue fell in a 30 day window. It cant be a 30 day VW production run as the 2001.5 models that were built in 03/01 have them as well as the 2002s for many months of production. If true, would have to be the manufacturer. It would be nice if at least VW said that those vehicles with the 1.8t having a build date from X to Y will get replacement coil packs once production can keep up with demand.

    My guess is the service manager just said that as that doesnt sound to bad. Sounds like someone caught it and corrected it but that some cars happened to get them.
  • pkraddpkradd Member Posts: 358
    My 2001.5 Passat 1.8T was built in March of 2001. Hopefully prior to the bad coils. By the way it is not uncommon to have a batch of some product made during a certain period be under specs. Happens all the time in many industries. I live in a warm weather climate and hope my coils survive. I would hope that since VW seems to have delivered enough packs now to the US (according to some posts here) that they will have the decency to notify customers.... I won't count on it, but one can hope. I think the problem is that VW of America is not as strong as it should be. Toyota and Honda for years wouldn't let the U.S. managers really run the operation here. When they finally did, sales skyrocketed and quality improved. VW can learn a lesson from this. Right now the U.S. is not a favortie of many Germans.
  • yanniyanni Member Posts: 4
    I bought a 03 passat GL with manual four month ago. When I up shift gear (from 1st to 2nd or from 2nd to 3rd, 4th etc,), I press gas pad first, when rpm reaches 2500 –3000, I am off the gas pad, then immediately press clutch down. After clutch down, rpm keeps going up to 3000-3500, then drops down. If I am off gas pad for a whole, then press clutch down. rpm goes down right away. I took car back to service department. They told me there was an internal problem in transmission and they would change a new transmission for me. However, after I told to salesman and we took a drive. He said I shift gear to early. I should not shift the gear until the rpm up to 4000. I am not sure what he said is right. Does anybody have same experience?

    If I want the transmission to be replaced, I am not going to send my car to VW in Wellesley, MA where I bought my car. Today, I sent my car to this dealership for first service at 5,000 miles. On the way to home, I heard very stranger noise when I applied brakes. After driving car home, there were very strong bad burn rubber smell. Two months ago, they changed my car’s heating ventilation unit but they installed new one ugly. The technicians in VW in Wellesley, MA, are terrible. Dose anyone have good one for recommendation? Thanks lot!
  • yanniyanni Member Posts: 4
    This message is for Susan.
    I bought my 03 passat in VW Wellesley, MA. I am happy with the salesman. His name is Bret. 781-237-3553. However, I do not like their service department. I had very bad experiences with the Norwood VW and Natick VW dealers. Brookline VW dealer is ok, Boston VW dealer in Allston is not too bad either. Good luck.
  • skday1skday1 Member Posts: 13
    Thank you for your recommendations. I may have to buy at one dealer and go to another for service. Does anyone see a problem with this? I work only a mile from VW Gallery in Norwood, so it is unfortunate my experience (and Yanni's) with their service department was so bad.

    Sounds like South Shore, Colonial, and Brookline VW would all be good choices for service.

    Thanks again!
  • crowingcrowing Member Posts: 1
    How are they? Also, what are your opinions on leather vs. cloth in general and specifically for this car? Considering buying the Passat GLS in the next year.

    Thanks!
  • outrunoutrun Member Posts: 539
    The leather is of medium quality. It's not soft at all - very hard. But I think they intentionally made it hard - that's the German way. If you want comfy seats with silky leather, get a Lexus.

    The cloth is not comfortable (in my opinion of course). It's too "sticky". And it's a lint magnet.

    I find the seats (leather in my case) uncomfortable. There is an extreme lack in thigh support. Any trip longer than a hour results in leg fatigue.

    There are others that say they're the most comfortable they've driven. But they pale in comparison (comfort-wise) to our '01 RX300.

    -Craig
  • vocusvocus Member Posts: 7,777
    I had 2 Passat loaners (both cloth inside) and their seats hurt my back alot. I have an 02 Jetta, and I find its seats (as well as the Golf's and Beetle's seats) alot more comfortable than the Passat's. I also had a friend who rides in my car all the time comment on how uncomfortable he was in the Passat. The 2 I drove were a 1999 and "old" 2001 model, so I don't know if the refresh changed anything with them. I also never rode in a Passat with leather.

    I would definitely pick leather over VW cloth though, for pure convenience.
  • bjbird2bjbird2 Member Posts: 647
    I have the 1.8T with manually adjusted leather seats. I was not sure about the comfort of the seats until I found EXACTLY the right combination, and now I find them very comfortable. The only problem is every time my wife drives, she changes everything and it takes a long time to find my sweet spot again. Everything has to be dialed in, the front to back position, seat back, the height, lumbar support, steering wheel position, and a slight change seems to make a big difference.
  • vocusvocus Member Posts: 7,777
    I know what you mean. I don't mind someone moving the steering wheel or seat forward/back position, but don't mess with my recliner! I have back problems, and it takes what seems forever to get it right. I have manual leather seats in my Jetta, BTW.

    When I first got the car, it took about 3 weeks to get that "sweet" spot, and I have driven up to 5 hours straight without back pain. Turning on the seat heater also helps with stiffness in the back on long drives.
  • jpsmithjpsmith Member Posts: 44
    I find this discussion very interesting, because concerns about Passat seat comfort are about the only thing keeping me from pulling the trigger on a purchase. I'm 6' 5" and 280 lbs, and while the Passat legroom and headroom (without sunroof) are adequate, I have nagging concerns about the seats. The firmness doesn't bother me -- that's the German way -- but the seats seem small in both width and bottom cushion depth.

    I feel I must do an extended drive before I purchase this car, to know if I can live with the seats. A dealer test drive isn't long enough, and I don't know any Passat owners personally. Do any rental car companies have Passats?
  • caw103caw103 Member Posts: 63
    I think your best bet is to convince a dealer to allow an overnight test drive. If they have a loaner program they may accomodate your request. I have never seen a passat rental, but maybe someone else has. Considering VW only sells roughly 100K Passats in the US annually I doubt many are going to fleet sales.

    As for the seats, I'm fine with the firmness and i like the lumbar support, but i think the seat cushion is too short.
  • altair4altair4 Member Posts: 1,469
    I find that I have to get my butt really deep into the pocket of the seat. I can't slouch in these seats at all. But on the other hand, now that I'm "dialed" in, I think they're great. I've got a five hour drive coming up in a couple of weeks and I'm looking forward to it to see how I feel afterward. I've got an '03 with leather, non-power seats.
  • vocusvocus Member Posts: 7,777
    Most dealers have loaners, and I am sure those fleets include Passats. They should be accommodating of your needs. If not, then try another dealer.

    I have never seen a VW in any rental car fleet actually.
  • ike11ike11 Member Posts: 2
    I'm going to purchase a new Passat in the next couple of days, and I can't decide between the V6 and the 1.8T. How do they differ as for as reliability, acceleration, and gas mileage. I'm also concerned about all the posts on coil packs. Has VW come up with a fix, and if I decide to go ahead with my plans to purchase can I expect problems with part availbility and dealer service. Thanks.
  • altair4altair4 Member Posts: 1,469
    See the following:

    04 FEB 2003
    VOLKSWAGEN AND AUDI TO REPLACE ALL IGNITION COIL PARTS ON 2001, 2002 AND SOME 2003 MODELS

    AUBURN HILLS, Mich. – Volkswagen of America, Inc. and Audi of America, Inc. today announced a customer service action in which the companies will ultimately replace the ignition coils in all 2001 and 2002 model year cars equipped with certain engines that have been experiencing a higher-than-normal failure rate. Also affected are very early production 2003 models.

    The companies are currently notifying all customers potentially affected and are initially replacing those ignition coils that fail at no cost. The updated customer service action, replacing all ignition coils whether they fail or not, will be implemented in the coming months.

    “We know that some ignition coils installed in our cars are not up to our high quality standards, and we are determined to do the right thing for our customers. The right thing to do is to fix every single car with these coils by replacing them whether they are broken yet or not. That is exactly what we will do as soon as we have the parts,” said Gerd Klauss, president and CEO, Volkswagen of America, Inc.

    The vehicles affected in this action include cars equipped with 1.8 liter engines, which includes the Audi TT and A4; and the VW Golf/GTI, Jetta, New Beetle and Passat. The companies also included the Passat W8 engine, all VW’s equipped with the 2.8 liter VR6; as well as the Audi 3.0 liter V6 engine. In total, approximately 530,000 cars are affected by this action.

    The ignition coils provide electricity to the engine’s spark plugs during operation. Volkswagen and Audi have recognized through service reports that the ignition coils used in the products listed above have a higher-than-normal failure rate. If an ignition coil fails, the check engine light/malfunction indicator lamp will blink. The car’s performance may, in some cases, become rough and/or the engine will lose some power and the car should be taken to an authorized dealer for repair. The engine and its electronic controls are designed to keep the vehicle running. Some deterioration in performance, however, can be expected.

    Volkswagen and Audi are announcing the following customer service action:

    The supplier is working triple shifts and seven days a week to make as many new parts as possible. Additionally, a second supplier has been activated.

    Soon customers will be notified by mail that Volkswagen and Audi will proactively begin replacing all ignition coils in cars potentially affected, whether a failure has occurred or not. This action will begin in the coming months as soon as replacement ignition coil supply volumes will allow.

    In order to minimize inconvenience to customers during repair, Volkswagen and Audi dealers will offer alternative transportation at no cost.

    Customers with questions should call VW Customer Relations toll-free at (800) 822-8987 or Audi Customer Relations toll-free at (800) 822-2834.

    # # #
  • patpat Member Posts: 10,421
    You need to post a link to that article. Copying and pasting like that causes copyright concerns for the Town Hall.

    If you could, get a link and repost. Thanks.
  • vocusvocus Member Posts: 7,777
    Well it's about time!
  • outrunoutrun Member Posts: 539
    <Taken from another forum>

    VW Logo

    -Craig
  • vocusvocus Member Posts: 7,777
    Ooh, that's cold.. :)
  • ike11ike11 Member Posts: 2
    I appreciate the news from Altair4. I called the cutomer service rep and got the information I needed. If anyone can weigh in on the V6 vs the 1.8T on the new Passats it be a big help. Thanks.
  • altair4altair4 Member Posts: 1,469
    Well, I think it's a very personal decision. Test'em and see what tickles you more. For me, the decision was based on price, availability, perceived value, and fuel economy.

    I had no interest in 4 Motion, so this really narrowed down my choices. There simply weren't that many v-6's in the FWD flavor.

    Here's some questions for you to answer:
    1) are you a gearhead and plan on modifying your car for more speed? If yes, then you want the 1.8T as it's more easily modified ("chipped") for greater performance.

    2) are you adverse to engine noise, however quiet? If yes, then you want the v-6, as it's slightly quieter and smoother.

    3) do you like to have a big smile pasted on your face when you drive? If yes, then you can buy either of these engines!

    You really need to do a back to back comparison and then your decision will be easy. I got the 1.8T and I love it. YMMV.
  • steveiowasteveiowa Member Posts: 51
    JPSmith...I'm 6'2, 245 pounds. I've put 40,000 miles on my Passat and still enjoy it on long trips. I took it to Colorado (800 miles) over Christmas and it was very comfortable. I have leather seats and they are wonderfully supportive. Just my two cents.
  • gatorsnapgatorsnap Member Posts: 56
    For what it's worth - I have a '02 GLX (stick) and I find the (power) seats to be very comfortable. I did have to work with the controls to find the "sweet spot", but I have driven 350 miles at a stretch in total comfort. I have done a 17 hour day in my car. I like the lumbar support and have it maxed out. The seat heater also helps, and the seat memory option really helps with the wife changing my seat position. The other thing that helps is that she doesn't like driving a stick. I just bought her an Accord to keep her out of my car.
        I am 5'10" and weigh 200.
        Outrun is right about the leather, it seems "hard". It also seems to wear well. I had 2 kids fill the back seat with puke (I mean it was 1" deep) and I was in a panic, but amazingly it cleaned up really, really well. I didn't give the stuff time to dry, but I have had the same situation with cloth seats and you can never get out the smell.
         If one wants to rent a Passat check into flying to Frankfurt.
         It also appears from the post about the coil packs that the 2.8 V6 (not the VR) is the only one not on the list. I'm wondering if that is a mistake, or if my engine uses different packs than all the others.
  • jpsmithjpsmith Member Posts: 44
    Thanks for the observations on seats. I am planning on getting a GL, for budget reasons.
    I have owned cars with sunroofs and never used them. Nor do leather seats have any particular value to me.... I don't have small children anymore. From what I can see, the Passat cloth seats are the same size as the leather seats and have the same adjustments, albeit manual.... so the comfort and tailorability should be similar.

    The great thing about the Passat is that even the "stripper" GL comes with all the important stuff like multiple airbags, ABS, traction control, etc.
  • y2001y2001 Member Posts: 7
    My 6-month new passat was hit by a snow plow truck while parked in my own parking lot (how devastating).

    Can anyone recommand any auto shop specializing in VW repair in the northwestern Boston or Nashua area?

    Any help is greatly appreciated!
  • vwguildvwguild Member Posts: 1,620
    Power seats are 8 way...manual=up,down, back & forth+ back control...

    In addition, power seats have increased thigh support in that the front of the seat can be raised & lowered.
  • outrunoutrun Member Posts: 539
    VW offered a GLX with the 1.8T, or any GLX "goodie" as an option in the GLS. Then I might be more comfortable as vwguild states the power seats have more thigh support.

    VW will never learn...

    -Craig
  • jpsmithjpsmith Member Posts: 44
    I don't generally find that tilting the seat bottom helps me much with thigh support if the seat bottom is short. What I do find the tilt useful for is to increase the distance to the pedals in cars that have limited rearward seat travel, but this isn't a problem in Passat.

    On the other hand, the ability to easily make subtle adjustments to seat position is useful on long trips.

    I guess this is the dark side to the Passat pricing vs. features equation: lots of stuff on the base model, but it costs $7000 to get a power driver seat. This really should be an available option on any model.
  • outrunoutrun Member Posts: 539
    With that $7,000, you get a porky V6. :)

    -Craig
  • gatorsnapgatorsnap Member Posts: 56
    Both engines stock, and both with stick, the 6 will take the 1.8.
  • cstabilecstabile Member Posts: 29
    On my 2000 Passat GLS, I have the OEM Michelin tires and think they are great. I feel really confident that the tires will stick to road (especially when I'm driving in a manner that I probably shouldn't).

    I'm looking at getting a '03 passat glx and noticed that the tires are Continentals. Dealer told me they were better than the Michelins.

    Any experience with these? How do they compare to the Michelins? Do different passat trim levels get different tires? I realize the glx gets bigger tires, but I'm asking about the tire manufacturer itself. Thanks.
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