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Comments
But now I have a dark green tint on the mirror at different times. Not that bad, but noticable.
Another quick fix is for those with loose centre console lid catch, like mine. Just fold up a paper towel into a block, or use a piece of soft foam, and wedge it between the lid and the top of the catch so that it pushes the catch down a little. Make the piece just big enough to fit neatly and the fix is invisible and stops your vehicle being impounded in Canada.
Anyway this is on my hitlist of items to talk to my Service Manager about on 2/18. At this point though, I think that its a COOL feature that not many other people have and I didn't have to pay extra.
Tim
TB LTZ
these too...
http://www.sportruck.org/events/sema01/163.jpg
http://www.sportruck.org/events/sema01/423.jpg
http://www.sportruck.org/events/sema01/359.jpg
http://www.sportruck.org/events/sema01/382.jpg
Envoys...
http://www.sportruck.org/events/sema01/41.jpg
http://www.sportruck.org/events/sema01/76.jpg
http://www.sportruck.org/events/sema01/389.jpg
I need your help now more than ever! I had it out today with the On Star folks concerning all the trouble that I had been experiencing with ON Star in my 2002 Envoy SLT. Well, after they replaced the On Star unit in my vehicle, I was able to connect to On Star, but the personal calling feature was never activated. During a period of 3-weeks, they made an attempt to activate my personal calling but the attempt failed. I contacted them again last night and told them that I wanted this feature activated and they re-tried downloading the personal calling data to my vehicle and it worked correctly.
Here's where things get a little wierd... When the original On Star control unit was in my vehicle and personal calling was active, I could speak the command "My Number" and the virtual advisor would speak my number one digit at a time, AND the number would show up in the driver's information screen below the speedometer! I LOVED THAT FEATURE! Also, whenever I would ask the virtual advisor to dial a number, she would repeat each digit that I pronounced and the digits would fill the driver's information center. Well, now that they have installed this new control unit and downloaded the personal calling, those digits DO NOT show up on my driver's information center anymore!
I keypressed into ON STAR again today and spoke with someone in customer care and they asked around and NO ONE ever heard of the Envoy displaying the information in the driver's information center! They simply exclaimed, "That sounds like a GM issue, you would need to take your vehicle over to a GMC dealer and have them take a look at it." Okay.. at this point, I am FUMING... My vehicle has spent several nights at the dealership concerning ON Star trouble ever since I have had it (November 2001). The ON Star system has NEVER worked in my vehicle until they FINALLY replaced the control unit several weeks ago.
I immediately made a U-TURN and drove directly to the only GMC dealership in this town (to which they know me directly from working on previous On Star issues). I told the service guy that my problems with On Star are approximately 95% resolved with the exception of this problem. I told him that I did NOT want the vehicle back until they had resolved this problem either between GM or ON STAR. I also told him that IF they cannot get this resolved, I am going to pursue the arbitration route because THIS IS RIDICULOUS!
I am asking for a little help from you triplet owners out there. IF anyone has (or had) the personal calling feature activated in their vehicle, they should have a cellular number assigned. You can simply press the white dot and when the virtual advisor says "ready," simply say "My Number" and the system should reply "Your Number is xxx-xxx-xxxx" and the digits "should" appear in the driver's information window below the speedometer. Maybe some of you are frequent users of the personal calling feature and can confirm that the digits will display? Also, for some of you that have the pc activated, when you request for the system to "dial" a number, mine used to display every digit that I pronounced on the screen as well. IF any of you can confirm this, please feel free.. I know that I am not going "nuts" but I just KNOW that the dealership doesn't believe that this feature existed in the Envoy!!
HELP!! And thanks for listening...
Thanks! One FRUSTRATED (today) Envoy SLT Owner
Dennis D.
IExplore2000@aol.com
I'm generally happy about Personal Calling and find it convenient. However it's a bit too expensive for my tastes.
I guess the Bravada guards are different (although I can't see why) because I need to drill into metal for the front guards.
I'm having the dealer do it on tuesday. At least that way I'll get the 5yr/60k coverage on them
Thanks!
Dennis D.
IExplore2000@aol.com
http://lighting.mbz.org/tech/info/bulbs/
But now the system works fine. My only other complaint is that it is an analog system and as a result, the signal gets a bit noisy at times.
Oh well, I guess there is plenty of room for improvement - planned obsolesence as they say...
My TB has about 15K miles on it now. Had it off road and in the snow. Performs beautifully.
Bill (2002 LTZ TB)
I will keep my fingers crossed, but I do think that between reaching these two key individuals and receiving feedback from you all concerning this (via e-mail and this message board), I will be able to get this problem resolved. I will keep you all posted and if anyone out there has pictures of their DIC showing a number (maybe give it a bogus number, not to use your own) that they would be willing to send, that would be greatly appreciated. The way that I could figure it.. the more ammunition, the better the response!
Thanks!
Dennis D.
IExplore2000@aol.com
Update on other problems -
1) My dealer took inner seat bracket covers from another new vehicle and put them on my TB, so they are available.
2) The service rep. got the word from GM that they are working on a vibration fix - it may involve different engine mounts. Complain and your dealer will notify you.
3) No word yet on a paint fix yet - GM is working on it.
4) Radio Shack heavy duty Velcro worked on my sagging head liner. Dealer installed to ensure warranty protection.
QUESTIONS -
1) Has anyone had any adjustments made that improved gas mileage. Mine is still 14.5 in mixed driving.
2) Has anyone noticed a feedback when using the personal calling feature?
We own a bravada
Also, the service is great.. I enjoy the free 30 calling minutes that they give you but their pricing plans are not that great at all. The are very non-competative in my view. Today I received a personal calling pamphlet in the mail today and it listed the following plans:
30 minutes = $19.99
100 minutes = $34.99
300 minutes = $94.99
I mean HELLO.. Sprint offers 5000 minutes for $49.99 a month! Heck.. I love Sprint (even though they drop a ton of calls.. ha, ha) and all the other cellular carriers.. the competition keeps the rates down.
I like the idea of having the personal calling for "emergency.. oops I forgot my cell phone" type moments, but the cost is somewhat of a deterrant... also considering that my service is not yet corrected either, makes things seem somewhat pessimistic on my end. Also, I don't know if the policy has changed, but if you don't use your allotted minutes within a certain time-frame (90 days or something like that), they would expire!
Good luck... hopefully they will have service coverage in your area soon..
Thanks!
IExplore2000@aol.com
Thanks.
On my cell phone, I have a $30 monthly plan that gives me 200 mins. I usually don't use all of the mins and end up losing the unused mins every month.
So, although the On Star mins are more expense, they last for 12 months, so I will not waste any. If they lowered the price, I would definitely use it more often. If I have to make a long call, I resort to my cell phone.
The service is great, the sound is great and it is very easy to use. My only complaint is that the system only holds 20 nametags and the voice recognition doesn't always get the name right the first time. The software should ask for a confirmation and if you say no, should offer another stored nametag until the right one is selected.
My DIC does display the number of the nametag and always display the numbers as you speak if you dial.
I do not get any feedback when using the system.
Hopefully this helps!
Also, I want to add OEM running boards to my LS. I noticed the part number 12497885 mentioned in message #3679....is that for one running board, or a pair?
Any help would be GREATLY appreciated - thanks!
I guess I am pleading to you all that have this feature successfully working on your vehicle (and own a digital camera), if you could take a snapshop of the digits displaying and either send it via e-mail or post on this board, I OWE you BIG. Any help that you all could provide would be greatly appreciated. Geez.. I feel as if I am fighting the battle at Gettysburg! I AIM to KICK DEALER BUTT!! Ha, ha..
Thanks!
Dennis D.
IExplore2000@aol.com
My suggestion.. get an external XM radio that utilizes an FM modulator (you tune your radio to an unused FM frequency), like this one that I got in an email ad:
http://www.cartoys.com/product.asp?productid=5057&CategoryID=10156
Using code PRES15 will give 15%off til Feb 18... $212 isn't bad!
Check out the link below:
http://store.clubgp.com/catview.asp?catid=6
The SoundGate STARMOD2 allows the OnStar system in General Motors vehicles to continue functioning after the factory radio has been replaced. The special design fully duplicates the interaction of the factory radio/OnStar system when installing an aftermarket receiver or CD player.
Somehow, the servicing technician was able to find a technical bulletin that had instructions on reprogramming the control unit to work in conjunction with the DIC on the triplets. Apparently, IF they should have to repair/replace the On Star control module, they need to reprogram the control module to utilize the display features of the DIC.
Now that they have reprogrammed the unit, it shows an incoming call on the DIC unit as "CALL." Also, it displays the digits for the phone numbers that I request to dial. Thanks for everyone's support in resolving this issue. For those of you who are intrigued by this, you may want to test the feature in your triplet to see if it displays the info? IF not, I will gladly give you the number of my servicing dealer to tell you where to obtain this technical bulletin.
Thanks Again Everyone!
Dennis D.
IExplore2000@aol.com
I have no proof my dealer actually talked to GM. Next time I am in I will ask who they talked to and pass it along to you.
I doubt the temperature extremes, per se would cause that (unless the glass is defective). We have extreme changes in temperature in the Rockies as they do in the southwest and we don't see those problems here.
One might speculate that, indirectly, the temperature could cause those problems if the air pressure becomes elevated due to too tight a seal of the air inside.
tidester
Host
SUVs
Thanks,
I found an additional source for the Soundgate StarMod2 too: ($10 less!)
http://store.yahoo.com/logjam/sounonstar2.html
HOWEVER... it looks like they're not recommended for the 2002 models:
TECH NOTE: Due to the design changes that GM made to the VIU (Vehicle Interface Unit) in 2002, SoundGate does not recommend the Starmod1 or Starmod2 for 2002 GM PickUps or SUVs with OnStar. SoundGate is working on a new interface that will be compatible with these vehicles. Expected ship date is in the 1st quarter 2002.
I am trying to decide between the Envoy and a 2002 Eddie Bauer. I like the Envoy, but, being an engineer, I would not have the patience to correct the problems I've seen posted on the Envoy. In one post, there are approx. 25 things to look for on delivery and about the same number to look for after driving some time. Have visited the Edmunds site for Explorer and must say there are far fewer types of problems. On a '94 and '98 Explorer encountered maybe 4-5 such problems.
I would appreciate hearing pros and cons from others considering the Exp vs. Envoy and what tipped the scales in favor of the Envoy. Also, feedback from those who chose the Envoy and have driven it more than 1,000 mi would be
appreciated. My salesman claims the 4wd model gets the 21 mpg hwy consistently. Is he truthful?
The dealer says this is normal, I say not so, based on the fact that I was once a automatic transmission specialist myself, and know how these things work. Also consider my Toyota pickup and my 3/4 ton suburban that shift so smooth that you are not aware that they have shifted. This is how a trans should shift!!!
This car is a dream to drive, it handles the crooked mountain roads like a sports car, and has ample power for any road condition. It is too bad that the high shifting takes all the fun out of driving it.
Carl
My name is Brian, I work for GM. I specialize in new product information and incentive inquiries towards new, unused 2001/2002 GM Vehicles. Here are some very helpful URL's that I think would be most beneficial to your endeavors. They are as follows:
1) gm.com (no brainer)
2) gmbuypower.com (excellent source)
3) media.gm.com (great for current, future Models)
4) gmgoodwrench.com (accessories & parts, etc.)
5) fueleconomy.gov (no brainer)
6) chevrolet.com (no brainer) gmc.com and so forth
7) autosite.com (sorry edmunds)
8) slpeng.com (firehawk & Camaro SS special order)
9) gmfamilyfirst.com (GM employee programs)
10) nhtsa.com (crash test ratings)
11) gmaltfuel.com (alternative fuels)
12) gmmobility.com (helps folks w/ handicaps)
13) mygmlink.com (owner center, select vehicles)
14) dmbb.com (D'Arcy, advertisers for GM)
15) onstar.com (gr8 service & safety features)
16) duramaxdiesel.com (also info on the Allison)
17) gmpowertrain.com (gm engines & trannies)
Well there's a few to get u going....I will post more in the future......
Remember, the GM Overdrive promotion, which features $2,002. ends Feb. 28, 2002. This is a cash allowance that is incremental to all other eligible offers and is good on all new, unused 2001/2002 GM passenger cars, light & medium duty trucks. Incentive eligiblity is contigent upon credit approval, geographic residency and GM program dates. Ultimate incentive eligibility is confirmed at your local GM Dealership.
Buy American!!!
God Bless u all......
I have tried it with and without the www but no luck either way. Help!!!!
Carl