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Jeep Commander Water Leak and Radio Problem
I need help. I have a 2008 Jeep Commander Hemi and has 51K mileage now but problem happened way before it hit 50K. I have 2 water leak problems one got fixed or supposedly fixed in 2009 and one prior to that - these two were done within the warranty period. Week of Aug 23rd, my radio went out and since I was out of B2B warranty went to a extended warranty via car insurance. They told me they can not cover it cuz it looks like it was caused by water damage. When this problem happened it was raining that day. Took to the dealer to get my amplifier and wiring fixed and left the right door speaker unfixed for now as I will get a new speaker in a week after it got fixed. Anyway week I got the car back after getting the amp/wiring fixed it was raining, that was last week. Noticed that the radio volume went out again and then end of the week have water on the floor by the driver side.
So for folks who had the same problem, what have you done to get this corrected and not pay a cent as you can see it is an ongoing problem. I can understand if this is the first time and I am out of my B2B warranty but it looks like they really never fixed it and oh by the way, they have a thirday party who supposedly fixes this type of water leak problem so technically how can I really trust them to actually fullly fox this problem.
Please send in your input. I appreciate the help.
Thanks.
So for folks who had the same problem, what have you done to get this corrected and not pay a cent as you can see it is an ongoing problem. I can understand if this is the first time and I am out of my B2B warranty but it looks like they really never fixed it and oh by the way, they have a thirday party who supposedly fixes this type of water leak problem so technically how can I really trust them to actually fullly fox this problem.
Please send in your input. I appreciate the help.
Thanks.
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Comments
I just purchased a 2006 Commander with 60K. on it. The floor boards were wet when I purchased it, so I had the dealer sign an agreement that they were responsible to fix this issue or give my money back. Cleaning out the door drains seems to have fixed this issue, but I'm still concerned that the issue will come back. It's only been a few weeks so I'm keeping my fingers crossed. I've also heard people say that its taken a new windshield to solve the issue. My research made it clear that this is a big issue and Jeep is not taking responsibility as of yet. If the problem comes back and it doesn't get fixed, I'm contacting a good attorney. If enough Jeep owner do this they will have to do something. I hope?
Is there a connection between water leaks and the speakers cutting in and out?
How are they connected?
Thankx.... Barry
In Dec 2010 I experienced water (lots of it) accumulated in the drivers side foot well. This fault was diagnosed as stemming from clogged drain tubes. Tubes were replaced with oversized tubes by my dealer, carpets and padding dried and I was told the problems was corrected. (Never believe your dealer no matter how well you think of him/her and mines been great till now.)
In June I experience water staining on the head liner above the driver and along the edge of the moon roof (left corner). I showed it to my dealer and added it to my service appointment for checkout and repair. Before that appointment happened we had a rain storm and BOTH the driver side and passenger side foot wells filled with water. So much water that it was above evident above the carpet. Again the dealer so show them the magnitude of the leak as an aid to diagnosis and repair and to find out why a problem that had been fixed six month earlier had re appeared only worse.
During my service appointment the liner was removed and it was determined that the drain tubes were clogged (AGAIN??) This I had difficulty understanding since during the first 4.5 years of ownership I had not one leak and that in the 5th year it happened twice.
Here it got interesting - I was told (dealership) that they could find no source of the leak, no gaskets were cracked/dry rotted etc nor did it appear that the adjustment of the sun/moon roof glass to the roof gaskets were excessive. In fact I was told JEEP DESIGNED THE SUN/MOON ROOF TO LEAK and that it was performing as designed - LEAKING.
Remember I said in the first 65,000 miles not one leak now twice it's leaked. My dealers explanation didn't pass the common sense test and I've challenged it all the way to Jeep Engineering - who according to their design department did not design the moon/sun roof glass to leak though seepage of water could be expected, but not in amounts that would fill both the drivers and passenger side foot wells with substantial water as I was/am experiencing.
I see lots of folks have had similar issues with the Commander leaking and I was wondering if anyone was able to resolve the problem to the point it didn't re-occur short of buying a Ford, GMC, Subaru etc.
Another interesting point the leak seems to appear only when the vehicle is sitting/parked. I've not seen the problem manifest itself when driving.
My dealer suggest parking the JEEP in my garage or in a car port or under a tarp when not in use and bad weather is imminent.
Anyone want to offer some suggestions on how I might fix the problem or where I should look find the leak???
I have a Jeep Commander 2007 that I purchased four years ago from the dealership. Last summer during heavy rain water began leaking from the black box located behind the rearview mirror and on the passenger side floor. I took it to the dealership and they said the tubing from the sunroof is clogged and needs replacing. We let them replace it and the leak in the passenger floor stopped but water continues to leak from the black box located behind the rearview mirror. I took it to a different dealership and they said they poured water on the roof and did not see any leakage and I should call Chrysler. I called Chrysler and they said they do not know anything about Commander and I need to talk to the Dealership!
I would like to know if anyone has dealt with a problem like this and if anyone has suggestions on how to deal with this problem and also do you know a mechanic that is familiar with Jeep Commanders?
Thdnk you.
I think we should start a group to get the design problems fixed.
Does anyone have the check gas cap warning as well?
I have the following problems:
Check Gas Cap Warning
Driver's Side Leaks
Mute Radio
I have seen other people report the same problems. We deserve to get these
problems fixed. The Commander was supposed to have the Jeep quality behind it but the model has numerous problems. Is there any wonder why Jeep discontinued making a Commander.
Thanks for any response and if anyone has any ideas how we can get the problems addressed, let me know.
fix this problem. I think 100% of the Commanders leak. See my
post. I have a few other common problems as well.
I will start contacting people if we get enough support.
to find the best two advocates to get this problem addressed and all Jeepers have to contact the advocate. We shouldn't have to keep a
tarp in the car to prevent leaking. Jeep should send us a tarp. They
haven't even admitted to the problem. I have a "Check Gas Cap" problem
as well. This is another common problem.
it may give me practice of filing future complaints. Any Jeepers in Maryland please
file a complaint too.
SUCCESSFUL CUSTOMER COMPLAINT WHO GOT ATTENTION FROM CHRYSLER
I am submitting this because I do not know in what direction to turn. Purchased a
2008 Jeep Commander on October 3, 2008. I average approx. 100 miles a day,
due to the requirements of my employment. Currently there are 46, 000 miles on my
Commander. I first began to encounter problems with the vehicle around 42, 000 miles.
Engaging the key, there was a slight hesitation of 1-3 seconds prior to the engine
'turning over'. This gradually began to progress to 5-10 seconds. It got to a point
in which if I drove it, it would not start until it sat idle for at least
8-10 hours. Eventually it would not start at all. Contacted Chrysler Jeep and was told
that towing would be offered at cost to the consumer, since it was past the
36, 000 mile limit. My insurance company, Safeco, indicated that I had towing on
my policy, but it could only tow to a certified Chrysler Jeep dealership within a
15 mile towing radius. It was subsequently towed to the Thompson dealership
since it matched the criteria. The problem was diagnosed as being the wireless
ignition module. I was charged $487.33, invoice #184536.
The vehicle ran good for 2 weeks then began to exhibit the same problems.
It eventually gave out. I started the vehicle and drove it to the Thompson
dealership. It broke down there. After 'jiggling' the key it started
and the service advisor, Richard Norwood, drove me home. This occured
on June 9. On June 14, I was informed, that they could not find the cause of
the problem. It should be pointed out here, that my initial request was that if
I was going to have a high end repair to notify me prior, invoice # 186245
I began to go online and found out the commonality of problems encountered
by 2008 Jeep owners and was shocked. A recall of front control modules
was often cited. Including the tendency for the vehicle to stall while driving:
http://www.automotive.com/2008/49/jeep/commander/recalls/71075.html
http://www.lemonauto.com/complaints/daimler_chrysler/jeep_commander.htm
Contacted the lemon law attorney's but they would not accept because it
was over the 36, 000 mile limit. Contacted the Maryland State Attorney
General's office and was transferred to the Consumer Protection Division.
Submitted a formal complaint, but was notified it would take 4-6 weeks
inorder for the division to respond. At this point I was informed
that they could only act as a mediator.
I next contacted the National Highway Transportation and Safety Administration.
The procedure was duplicated. Submitted a complaint with a response time of
4-6 weeks.
I have a vehicle sitting in front of my place of residence. No one knows
what's wrong with the thing. Spoke with the actual mechanic doing the repairs.
RealIy cordial and knowledgable. Says that he has worked on the vehicle on his
own time, without pay. Says that he can run more extensive tests which
would be costly and may not still yield favorable results. At best he will trouble
shoot or trial and error. I contend the problems are the result of faulty
manufacturing. In some Jeeps it was found that Chrysler installed faulty
Mitsubishi starters.
Need to emphasize, Thompson Chrysler Jeep and the service advisor,
Richard Norwood, as well as the mechanic have been superb. They are the
only bright spots out of the whole ordeal. Couldn't have a more professional
group of people representing the Chrysler logo.
Was assigned a Chrysler case manager, Andrew AP-516. Initially they denied
culpability. Stating that my vehicle, alhough exhibiting the same problems of the
1338 recalled vehicles, that it was not within the recall group.
After informing them of my consumer options they agreed that since
the module was under warranty, they would re-imburse me. His solution was
to get a second opinion. I asked, 'from who?' If a certified dealership did not
know the answers, who would. What were the logistics involved?
Was I to tow the car from dealership to dealership at my expense?
He said a member of their response team was to get back with me by
June 16, it never happened. I called back the subsequent week and he was
totally oblivious to the specifics of my case. He repeated that I needed to get a
second opinion. It was at that time I requested another case manager.
Was given an equally inept case worker, Kristy, KF-223. She prompted the same
response as the previous case worker but with a twist. The area district manager was
to get in touch with me not later that June 29.
To Chrylser's defense. they did offer to re-imburse me for the front control module
repairs. Have to submitt my original repair documents and a determination then
has to be made.
I have a potential death trap. As with Toyota, need to know how many people
will needlessly have to be injured or killed before a class action suite will be
initiated. The problems of the 2008 Jeep Commander are extensive, and these
have been well documented by its owners. What does Chrysler know about the
flawed electrical design of the Commanders and when did they know it.
Are we on the precipice of a class action suite against Chrysler.
I would immagine after they defaulted in the repayment of the
7-billion dollar bailout, Chrysler would be more proactive towards addressing
the safety and concerns of the consumer.
My vehicle has been sitting idle for over a month.
Chrysler Customer Care
Attn: Jeep
P.O. Box 21-8004
Auburn Hills, Michigan
48321-8004
(877)426-5337
give this vehicle is that I never had any engine or transmission problems
and it has $84,000 mile on it. There are alot of cars out on the road and
I would put the Jeep Commander at the bottom of the list.
It still leaked down through the drivers’ side drain line area of the sun roof.
We finally found the problem by dropping the head liner down and using an inspection mirror with a flash light. We disconnected the drain line and plugged the nipple opening and poured a small amount of water into the sun roof pan and located a hole in the drain pan just above where the nipple is formed for the drivers’ side sun roof drain line.
We could not see the actual leak source without the mirror and flashlight, as it was on the interior side seam facing away from the drivers’ door opening.
Since carefully sealing the drain pan seam just a 1/4 above the drain hose nipple on the interior side, slightly above where the drain hose connects, the problem appears to be solved.
It appears to be a manufacturing defect in the plastic seam in my opinion.
I hope this helps others with similar Jeep Commander water leaks on the drivers’ side.
John Daughtry
Glass by Daughtry Inc
Brandon, MS
Let me tell you how I found this website: Someone saw me parked at a store, she was driving a 2006 Limited Edition, as well. She saw my putty and offered me some advice...then she told me of this site.
This is RIDICULOUS! How many of us are out there? Where are you Chrysler? Do you even care? I'm not being sarcastic...just tired of getting wet. My sticker price was $38,650.
My Jeep Commander had been sitting now for over one month. I decided to move it this evening and opened the sunroof which then would not close. I had to turn the Commander off, on, off and on again before the sunroof would close again; worrying that this is related to the electrical problem of park assist turning off by itself, cruise control turning on by itself, dash board blinking, and navigation screen and bottow row buttons ceasing to work within a few minutes of car running.
Sasha
the same problems. There is a lot of commanders made from 2006 through 2008 that we have to find a law firm to file a class action suit on behalf of all the Commander owners. Someone
forwarded me a name a firm and I went to the website of the law firm and
sent them an email. I haven't heard from the law firm yet.
My jeep won't pass the Maryland emmissions test because of the gas
cap warning. I will forward the name of the law firm I emailed. It was
on this site that I got the name so maybe you can see it.
Thanks for taking the time to write your story. I hope we can get our
Jeeps fixed.
that said: keep posting experiences with these Jeep Commanders AND Chrysler Corporate's lack of sufficient reply so that if/when that time comes, we are totally prepared. Also, by posting, we give Jeep Chrysler the chance to do the right thing BEFORE it becomes a life or limb suit.
This is bitter / sweet! Sorry we are all going through this horrific problem, especially after paying 40K + for a vehicle, but I'm so glad we all have this same problem. With numbers, we could make a stance and hopefully rectify the problem for good.
I read in this blog, an attorney said nothing could be done unless someone losses life or limb. Sounds to me like a personal injury attorney who wants the big bucks. I disagree, I am sure :lemon: laws may apply here. We all want our investment (vehicle) fixed, not to get rich.
WSWIG, count me in on the lawsuit. keep in touch, edbone2060@yahoo.com
our problem that it's not a safety issue but a large annoyance problem. I hope this forum can give us a break and force the dealerships to fix the leaking and radio problems.
We have a 2006 Jeep Commander Limited with the 5.7L HEMI. We bought it used and had to take it back to the dealer for minor repairs. In one of our trip to the dealer, when wehad gooten it back the radio screaned had gone grey but it still worked fine except fo the Navigation. They said they had nothing to do with it. We never to it back to then in Patterson NJ(Global Auto Mall). We now live in Gainesville,Florida and had a very heavy down pour. When we opened the door to our surprise, there was water on the floor and water coming from the handle to assist you in getting in. The Jeep to this day has been fine, no problem. I am surprise to hear of all the problem but will check out the drains. Where can I sign up for the Law suit.
leaks and causes many other problems. Thanks for the response and
maybe we can get lucky to get some support to have the problems
fixed. In the mean time we have to drive these pieces of junk.
was hope when I first found this site. I think it's going to be an uphill
battle to get any response from Chrysler.
I am sure that i am looking at a couple thousand dollar repair bill to track down an electrical short!
Please include me in any class action suit...there has got to be a lawyer with a Commander and similar problems...
Last month Radio and Nav crapped out. Just completely blacked out - replaced with a pioneer head unit. Another $500.
This weekend, radiator cracked and all of the electronic sensors need to be repaired in order for the car to start. $800 pending.
I have 150k on my Jeep, so granted I drive a lot, but I take excellent care of my car. Should not havwe this many problems this early. Interested to hear more about a class action.
Tim
is no safety issue. If you add the expense of fixing the drains and all the electrical repairs, there should be enough damages for a lawsuit.
We need to get a break some how to get the ball rolling.