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2010 Cadillac SRX Noises
I took delivery on a 2010 SRX Luxury in late June. The vehicle looks great, drives great, but there are a couple of noise issues that are not consistant with a luxury vehicle. Through August, my vehicle spent a total of twelve days at the dealership trying to resolve the source of two noises.
The first issue is a thumping sound toward the rear that was diagnosed as a fuel tank problem. I was given a copy of a GM Bulletin describing the problem, and apparently there is no repair. The Bulletin is dated April 5, so I'm not optimistic about a solution.
The second noise issue occurs on the initial startup, and a loud ping occurs between first and second gear. This was diagnosed as the ABS Module doing a self test and supposedly, it is a normal occurrence on the SRX. I was invited to test drive another SRX, and naturally, we couldn't duplicate the problem.
The dealership has been cooperative, but they are unable to assist me further. I wrote to GM last month, and I received a voice mail thanking me for my letter. I realize that these noise problems are merely a nuisance, but I expected more from a Cadillac.