Did you recently take on (or consider) a loan of 84 months or longer on a car purchase?
A reporter would like to speak with you about your experience; please reach out to PR@Edmunds.com by 7/22 for details.
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  • explorerx4explorerx4 Member Posts: 20,720
    ...among others! :)
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • autoobserverautoobserver Member Posts: 1
    Edmunds' new Web site, AutoObserver.com, is interested in reading anecdotes that reflect on the automotive industry. Please send your thoughts to autoobserver@edmunds.com.
  • jr07jr07 Member Posts: 2
    I bought a 2005 Chrysler Pacifica in Jan of 05. Over the last 8 months it has been in for service 6 times-many of these visits were for multiple things.

    Some of our problems have been:
    Breaks going out on several occassions (in 3 times just for this multiple problems with ABS)
    Broken front axel which stranded my entire family, including our toddler and infant.
    Broken Air conditioner
    Broken window regulator
    Passenger airbag indicator light would come on for no reason-saying the bag was *turned off*.

    These are just some of the problems we've had. We have been to the service dept in Aug 06, Sept 06, Nov 06 which the dealer claims to have performed the 27 point inspection each time. On top of it all we had many complaints about the service dept at our local dealer and called Chrysler corp to complain at least twice...

    Fast forward to today. The car starts making odd noises-running rough. We take it back to our local dealer, (this was a week ago) who looks at it and said we have engine sludge...at 25,000 miles mind you-and that if we cannot provide written, dated receipts of all of our oil changes it is going to cost us $6000 for a new engine.

    THis car is a lease. It only has 12 months left on it-and now we are stuck with a $6000 bill for something we did not break. We didn't save our oil change receipts-I've never even heard of sludge! We have always owned imports, this is our first American experience, and I will tell you that it's borderline ruining our life.

    The car has always been a safety risk-we have never felt safe in it. We have tried contacting Chrysler Corp with no avail. The lemon law would never have worked because the ABS problems were all with different sensors. We are very discouraged and feeling hopeless.

    We're not sure what we're going to do. My first thought was to publicize our story because I would hate to see this happen to another family.

    Every mechanic I have spoken with says there is no way we could have sludge build up at 25K miles. No way. I wonder if something happened to my car to cause the sludge...it's obviously a *lemon*.

    If anyone wants any more details, or has any advice, please contact me at jandm1209@yahoo.com.

    Thank you.
  • prlady1prlady1 Member Posts: 573
    Sorry to hear about the ordeal. If any journalists are interested in the story, they will contact you directly.
    Best of luck,
    Jeannine Fallon
    Corporate Communications
    Edmunds Inc.
  • rockyleerockylee Member Posts: 14,014
    Holy cow dude. Have you taken it to different chrysler dealerships that are owned by different owners ????

    Yeah good luck with corporate. I've had similar problems with Chrysler. They had my truck for 6 weeks and I finally pulled it out of my dealership to let a friend fix it. I will never buy a chrysler again. They have worse service than VW. I've had problems with GM dealers but nothing like your story or mine with Chrysler. It seems like Chrysler went down hill once Mercedes bought them and thus it's now a German company :sick:

    Rocky
  • prlady1prlady1 Member Posts: 573
    A reporter is interested in talking with "baby boomers" about their relationships with the cars they have owned over the course of their lifetimes so far. Did you love or hate your first car? Did you do something especially fun with or in your car? Did you buy a modern Edsel you were later embarassed to admit you ever owned? How did your cars define your lifestyle and/or your personal image at a point in time? This is an opportunity to share your favorite car stories, boomers! Please respond to jfallon@edmunds.com no later than February 21, 2007 with your daytime contact information and a brief summary of the memory you care to share.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds Inc.
  • rockyleerockylee Member Posts: 14,014
    Will draft lemko for this story. ;)

    Rocky
  • prlady1prlady1 Member Posts: 573
    A reporter aims to talk with anyone who considered (or chose) a vacation, furniture, big-screen tv, boat or other purchase when deciding whether to get a new car. If you were in an either/or situation where a vehicle was just one of your options, please send a brief description of your decision and thought process to jfallon@edmunds.com no later than Monday, March 5, 2007.
    Thanks for your consideration,
    Jeannine Fallon
    Corporate Communications
    Edmunds Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter aims to talk with:
    1. a recent Camry buyer who traded in a GM model, and
    2. a recent Prius buyer who took advantage of the lease deals Toyota is now offering.
    Please respond to jfallon@edmunds.com no later than February 28, 2007 with your daytime contact information and a brief description of your purchase experience.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds Inc.
  • chintan32chintan32 Member Posts: 113
    A reporter with a national newspaper is hoping to talk with consumers who have had issues with their batteries going dead for unexplained reasons. Please reply to ctalati@edmunds.com no later than Tuesday, March 13, 2007 with your daytime contact info.

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds Inc.
  • stickguystickguy Member Posts: 53,330
    Please send a message to Graphicguy! Isn't he the one with the STS that changes batteries about as often as I change my socks?

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • chintan32chintan32 Member Posts: 113
    A reporter with a national newspaper is hoping to talk to consumers who currently are or just recently purchased a new vehicle and factored or will factor in where the car was made (i.e. made in the USA). Please reply to ctalati@edmunds.com no later than Friday, March 16, 2007 with your daytime contact info.

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds.com, Inc.
  • jlawrence01jlawrence01 Member Posts: 1,757
    A reporter with a national newspaper is hoping to talk to consumers who currently are or just recently purchased a new vehicle and factored or will factor in where the car was made (i.e. made in the USA). Please reply to ctalatiedmunds.com no later than Friday, March 16, 2007 with your daytime contact info.

    I talked to the reporter on this subject.

    What I thought was curious is that he had NEVER visited the Edmunds forums even though he is an automotive writer.

    Earlier this week, I read a Chicago Tribune travel article on visiting the city of Detroit for a weekend trip. Reading the article sort of indicated that the writer was well, not very familiar with travel boards as the paid about 50% more than she had to despite her tight budget.

    It makes you wonder why the PROFESSIONAL journalists don't use all the resources that are available to informed consumers?
  • chintan32chintan32 Member Posts: 113
    A reporter with a large local newspaper is hoping to talk to consumers who just purchased a Suzuki vehicle. Please reply to ctalati@edmunds.com no later than Friday, March 23, 2007 with your daytime contact info.

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds Inc.
  • chintan32chintan32 Member Posts: 113
    A reporter with a large local newspaper is hoping to talk current Toyota Prius owners who have noticed a white streak on your dashboard after your fingers have touched the dashboard. Please reply to ctalati@edmunds.com no later than Friday, March 23, 2007 with your daytime contact info.

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds.com, Inc.
  • chintan32chintan32 Member Posts: 113
    A reporter with a national newspaper is hoping to talk to consumers who financed their car with a sub prime loan. Please reply to ctalati@edmunds.com no later than Friday, March 23, 2007 with your daytime contact info.

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds.com, Inc.
  • chintan32chintan32 Member Posts: 113
    A reporter for a weekend news program is looking to interview consumers in the Los Angeles area who are interested in purchasing a hybrid. Please reply to ctalati@edmunds.com no later than Thursday, March 22, 2007 with your daytime contact info.

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds.com, Inc.
  • chintan32chintan32 Member Posts: 113
    A reporter with a national newspaper is hoping to talk to Honda owners who researched safety ratings before making their purchase. Please reply to ctalati@edmunds.com no later than Thursday, March 29, 2007 with your daytime contact info.

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds.com, Inc.
  • chintan32chintan32 Member Posts: 113
    A large local newspaper is looking to interview consumers who are considering purchasing a Ford vehicle. If you are interested in speaking to the reporter, please reply to jfallon@edmunds.com no later than Friday, April 20, 2007 with your daytime contact info.

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds.com Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter would like to talk with a consumer who shopped for a hybrid and decided to buy a 4-cylinder car instead. Please respond to jfallon@edmunds.com no later than May 1, 2007 with your daytime contact information and a brief explanation of your decision.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com, Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter would like to talk with a consumer who has driven both the 4- and 6-cylinder or the 6- and 8-cylinder trim levels of the same model, and can comment on the performance of both. Please respond to jfallon@edmunds.com no later than May 1, 2007 with your daytime contact information and a brief description of your experience.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com, Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter seeks to interview people who have financed vehicles for 60 months or longer.
    Please respond to jfallon@edmunds.com no later than April 25, 2007 with your daytime contact information and a brief description of your purchase and your trade-in, if you had one.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com, Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter seeks to interview people who know or suspect that they are upside down in their car loans. (See http://www.edmunds.com/advice/strategies/articles/104952/article.html for an explanation.)
    Please respond to jfallon@edmunds.com no later than April 25, 2007 with your daytime contact information and a brief description of your purchase and your trade-in, if you had one.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com, Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter is hoping to talk with consumers who have purchased or considered a Jeep Compass and have never before owned a Chrysler. Please reply to ctalati@edmunds.com no later than Thursday, April 26, 2007 with your daytime contact info and a few words about your interest in the Compass.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com, Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter is hoping to talk with Buick Lucerne owners who never before owned a Buick, and Lucerne owners who are long-time Buick loyalists. Please reply to ctalati@edmunds.com no later than Thursday, May 10, 2007 with your daytime contact info and a few words about your experience.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com, Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter is hoping to talk with current Pontiac owners who are long-time Pontiac enthusiasts as well as current Pontiac owners who never before owned a Pontiac. Please reply to ctalati@edmunds.com no later than Thursday, May 10, 2007 with your daytime contact info and a few words about your experience.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com, Inc.
  • chintan32chintan32 Member Posts: 113
    A reporter from a large national newspaper is looking to speak to anyone who has purchased a small car in the past couple of months. If you purchased this car as an additional car for the family versus a replacement, please note that as well. Please provide your daytime contact info to ctalati@edmunds.com no later than Thursday, May 10, 2007.

    Thanks,
    Chintan Talati
    Corporate Communications
    Edmunds Inc.
  • chintan32chintan32 Member Posts: 113
    A reporter from a large local newspaper is looking to speak to owners of the 2008 Ford Escape Hybrid. Please provide your daytime contact info to ctalati@edmunds.com no later than Monday, May 14, 2007.

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds Inc
  • chintan32chintan32 Member Posts: 113
    A reporter would like to speak to consumers who took out car loans of five (5) or more years. Please respond to ctalati@edmunds.com no later than May 22, 2007 with your daytime contact information

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds.com, Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter is hoping to talk with consumers who have participated in Saturn’s “Side-by-Side-by-Side” test drive program.
    Please respond to jfallon@edmunds.com before 4pm Eastern on Friday, August 3 with your daytime contact information and a few words about your experience.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com
  • prlady1prlady1 Member Posts: 573
    A reporter is looking to interview consumers now in the market for a new car, as well as consumers who would love to buy a new car but are not in the market yet. For those on the fence, why have you decided to wait and what would it take for you to start actively shopping for a new set of wheels?
    Please respond to jfallon@edmunds.com before August 8 with your daytime contact information and a few words about your decision.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com
  • prlady1prlady1 Member Posts: 573
    Have you figured out a great way to keep things organized in your car or truck? A reporter is interested in interviewing consumers who have bought or creatively built organizing systems for their vehicles. If you have any suggestions or comments to share, please send them to jfallon@edmunds.com no later than Thursday, August 16, 2007. Please also include your daytime phone number.
    Thanks for your consideration,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com
  • chintan32chintan32 Member Posts: 113
    Hi

    A reporter with a large local newspaper is hoping to talk to model year 2000- 2002 Honda Insight owners and discuss how the vehicle (and battery) is performing. Please reply to ctalati@edmunds.com no later than Wednesday, September 26, 2007 with your daytime contact info.

    Thanks,

    Chintan Talati
    Corporate Communications
    Edmunds.com, Inc.
  • prlady1prlady1 Member Posts: 573
    Hi,
    A reporter is interested in hearing from parents who own a 2008 minivan. Please reply to jfallon@edmunds.com by Tuesday, October 9, 2007 and be sure to include the make and model of your minivan and the age of your kids.
    Thanks for your consideration,
    Jeannine

    Jeannine Fallon
    Corporate Communications
    Edmunds Inc.
  • ed_zschowed_zschow Member Posts: 5
    have you guys seen the 360 video tours now available for used cars? Looks like the next big thing in online marketing.

    It could save several in-person trips to check-out the car. It looks pretty good too......Ed
  • fintailfintail Member Posts: 58,409
    I've seen a lot of used cars showing up on Youtube for inspection as well.

    Wouldn't help me much though, I am way too OCD to be satisfied by that.
  • ed_zschowed_zschow Member Posts: 5
    Maybe you are right and this is another flatter to deceive...but it aint low-res video but high-res virtual reality...you can get high res close up view and can even zoom in/out any spot you want...its not as much jazzy video marketing as an online inspection...if they can do it as well as they show in samples I think it would be here to stay...Ed
  • prlady1prlady1 Member Posts: 573
    A newspaper reporter is seeking interviews with Southern California residents who are members of either the Boomer or Gen Y generations to talk about their first cars. In other words, if you were born between 1946 and 1964 or between 1976 and 2000, we want to hear from you. Please respond to jfallon@edmunds.com no later than Wednesday, October 17, 2007, and provide your daytime contact info and a few words about your first car.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com
  • prlady1prlady1 Member Posts: 573
    A newspaper reporter wants to talk with Southern California residents who have comments and/or anecdotes about the area’s car culture. Please respond to jfallon@edmunds.com no later than Wednesday, October 17, 2007, and provide your daytime contact info and a few words about your observations and experiences.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com
  • 0patience0patience Member Posts: 1,712
    We see how they are, no one else matters but southern California, huh?
    :P
  • prlady1prlady1 Member Posts: 573
    I’m posting this on behalf of a journalist at a national publication writing a story about negotiating new-car prices and the car-buying experience. He writes, "I’d like to talk to car buyers about their views on negotiating a car’s price and hear your recent experiences about buying a new car. I am particularly interested in the experiences of woman and all shoppers under the age of 35. Would you prefer to haggle or just get one price and pay it? Are you attracted to brands like Saturn and Scion because they boast one-price selling? You must be willing to chat by phone and be quoted in print. If you have some experiences or thoughts to share, please send an email to carguy147@hotmail.com and I’ll set up an interview."
    Alternately, you can write me at jfallon@edmunds.com and I'll be sure to connect you. Please respond on or before Wednesday, October 17, 2007.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com
  • chintan32chintan32 Member Posts: 113
    A reporter with a large newspaper is hoping to talk to consumers who are looking to purchase a new midsize vehicle. Please reply to ctalati@edmunds.com no later than Thursday, October 18, 2007 with your daytime contact info. along with what car (or cars) you are considering purchasing.

    Thanks,
    Chintan Talati
    Corporate Communications
    Edmunds.com, Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter seeks to talk with an African-American woman who owns and loves a 2007 or 2008 model year vehicle. Please send your city and state of residence and make and model of your vehicle to jfallon@edmunds.com no later than Tuesday, November 27, 2007.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com
  • prlady1prlady1 Member Posts: 573
    Hi,
    A reporter aims to connect with a V6 Camry owner who has encountered quality problems, particularly with the car's six-speed transmission. If you have a relevant experience to share, please respond to jfallon@edmunds.com with a few words about your experience along with your daytime contact info and the model year of your Camry. Please respond no later than Monday, November 5, 2007.
    Thanks,
    Jeannine Fallon
    Corporate Communications
    Edmunds.com
  • khaneykhaney Member Posts: 1
    I've had my Toyota Camry for 1 year now, up until Thursday November 1st I wasn't aware I had a problem with the transmission. I was driving home from work on the Conejo Grade "Ventura County" California when It felt as though I had a flat tire. My car felt like a huge wind hit it and I started to feel as if I was losing control of my car, there was NO wind! Yet my car was waving with me trying to get control to pull over, I was scared to death. I pulled over and checked my tires and that was not the problem. I had it towed to the dealership where I purchased it.
    What was explained to me was the transmission needed to be replaced, no reason as to why, just the transmission went and a new one was needed. After reading Consumer Reports, I'm livid! No one has recalled these transmissions and I could have been killed going down a grade at 65 MPH and losing my ability to steer the car.
    Is the new transmission a different model than the one originally put in the 07's, or am I going to be scared to death that this could happen again possibly with my four year old in the car? Does anyone know?
  • prlady1prlady1 Member Posts: 573
    A reporter seeks to talk with owners of the 2007 or 2008 Ford Fusion or Mercury Milan who are also parents of young children. If you are interested in commenting on your experience, please reply to jfallon@edmunds.com no later than Thursday, November 15, 2007 and include your city and state of residence as well as the age of your child/ren.

    Thanks for your consideration,
    Jeannine

    Jeannine Fallon
    Corporate Communications
    Edmunds Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter is interested in talking with owners of the 2008 Chevy Malibu, Ford Focus, Ford Fusion, Honda CR-V, Nissan Sentra, Subaru Impreza, Toyota Corolla, Toyota RAV4 or VW Rabbit who are also parents. If you are interested in commenting on your experience, please reply to jfallon@edmunds.com no later than Thursday, November 27, 2007 and include your city and state of residence, the model year of your vehicle and the age of your child/ren.

    Thanks for your consideration,
    Jeannine

    Jeannine Fallon
    Corporate Communications
    Edmunds Inc.
  • prlady1prlady1 Member Posts: 573
    A reporter is interested in talking with owners of the Nissan Versa who are also parents. If you are interested in commenting on your experience, please reply to jfallon@edmunds.com no later than Thursday, November 27, 2007 and include your city and state of residence, the model year of your vehicle and the age of your child/ren.

    Thanks for your consideration,
    Jeannine

    Jeannine Fallon
    Corporate Communications
    Edmunds Inc.
  • centcent Member Posts: 3
    have I got a story. its a long one so i will get right to the point. if you or anyone you know are planning on purchasing, avolkswagen in the near furture. WARNING, STAY AWAY FROM QUIRKS VOLKSWAGEN,20 GRANITE ST BRAINTREE,MASS. THEY SOLD ME A 2006 LEMON, DIDN'T NOT WANT TO FIX IT,AND THEN IT WAS IN A ACCIDENT AND I FIND OUT THAT IT WAS IN AN ACCIDENT BEFORE I PURCHASED IT. NOONE MENTION THIS AT THE DEALERSHIP. YES I DID GET A CARFAX REPORT BUT THIS ACCIDENT WAS NEVER REPORT. SO THE CAR IS A TOTAL, AND ALOT OF THE STUFF HAD NOTHING TO DO WITH THE RECENT ACCIDENT. i HAVE MUCH MORE TO TELL,FEEL FREE TO E-MAIL ME
  • chintan32chintan32 Member Posts: 113
    A reporter from a large online Web site is looking to connect with consumers who have monthly car payments that are less than their monthly insurance payment. This may be the result of an accident or if you live in a high-cost region. If you’re interested in speaking to the reporter, please contact Chintan Talati at ctalati@edmunds.com with your daytime contact information no later than March 6, 2008.

    Thanks,
    Chintan Talati
    Edmunds.com
    Corporate Communications
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