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2013 Ford Escape



  • rollsplatrollsplat Posts: 12
    I had the dealer pull the battery to reset MySync because of a display issue - buttons on the screen were turning red in color. Fixed now, but the 1-touch up/down power windows no longer work. The dealer did not have the re-set instructions available. Does any know the sequence to reset the one-touch?

    The dealer order the 12S34 "kit" to fix the brake/accelerator carpet clearance today. My VIN was on the list - but it's an obvious issue.

    I'm also getting poor gas mileage (20mpg), but I think it's because it soo hot in Dallas. Just 1200 miles - so the Titanium is really not broken in yet. Using regular gas ... wondering if premium would give better mpgs. I know my last car was very particular about the brand of gas too.
    Cheers, Rollsplat
  • al63017al63017 Posts: 149
    I suspect those EPA ratings for MPG are on flat roads, no wind and no A/C or heat fan dragging down the engine. If it ever cools off you hopefully will see some improvement. One other person reported 29.+ on a trip with a Titanium and he had some air on so it sounds like it can be done.
  • tim156tim156 Posts: 308
    Try this to reprogram your window switches.

    1. Lift and hold the switch until the window is fully closed, then release
    the switch.
    2. Lift the switch again for one more second.
    3. Press and hold the switch until the window is fully open, then release
    the switch.
    4. Lift and hold the switch until the window is fully closed.
    5. Open the window and try to close it automatically.
    6. Reset and repeat procedure if the window does not close
  • tim156tim156 Posts: 308
    I don't know for sure, but I bet the posted EPA highway numbers are from a lab, on rollers, with the speedo pegged on 55.
  • lateralglateralg Posts: 929
    I wouldn't be concerned about less-than-expected fuel economy until the vehicle attains >=4K miles.

    We tend to think that it's primarily engine break-in. There's a LOT more to it. Consider the friction in all the seals on rotating parts, the meshing of mating parts, the sliding and rolling bearings in engine accessories (alternator, water pump, AC compressor) and throughout the drive train. All of this stuff has to break in, and that takes miles.
  • al63017al63017 Posts: 149
    You are probably right. After reading this it refers to things manufacturer does and EPA does and city and highway driving. It may all be simulated in a lab. This article seems to be talking about old and new methods but the bottom line is it may barely simulate any real world driving. I know they made some recent changes so stickers would be very close to actual mileage. My 2012 VW Passat gas engine exceeds the sticker all the time. Just today over 34 mpg on 70 mile Interstate trip with a/c on. This is trusting the display and that of course may be too high or guess could even be low. economy/420f06009.htm
  • rollsplatrollsplat Posts: 12
    edited July 2012
    I got the official instructions printed out from the dealer. Follow this exactly and it will reset the windows after losing programming.

    i. Turn the ignition ON. (I did not have to start the car - I just hit the start button to turn on the accessories in my Titanium).

    ii. Start with the windows in the down position.

    1. Activate and hold the window control switch in the UP position until the window glass stalls for 2 seconds into the glass top run and release the switch.

    2. Activate and hold the window control switch in the UP position again for 2 seconds and release the switch.

    3. Activate and hold the window control switch in the DOWN position until the window glass stalls for 2 seconds at the bottom of its travel and release the switch.

    4. (repeat 3) Activate and hold the window control switch in the UP position until the window glass stalls for 2 seconds into the glass top run and release the switch.

    5. Test for correct window operation by carrying out the one-touch up and down feature.

    I posted this with my library of other documents for the 2013 Ford Escape here:


    Cheers, Rollsplat
  • al63017al63017 Posts: 149
    Wow Rollsplat the documents you have are amazing. You are a detailed person and a wealth of information. Would sure be interested to hear if your mpg improves.

    Let us know. Thanks
  • al63017al63017 Posts: 149
    You had quite a list of issues with your brand new 2013 Escape did you make any progress on a resolution?
  • Thanks! Updates as resolved. Here's my list top list of issues on my 2013 Ford Escape

    There are a lot of little inconsistencies in the MFT touch they should have resolved before releasing the software. I won’t bore everyone with my entire list here, but here are a few that “bug” me;)

    1. Ford appends to every text message from the car "This SMS was sent from my Ford". Is this necessary, really?

    2. Having problem getting my Blackberry 9900 to display any phone contact photos. No resolution yet.

    3. There needs to be a soft-reboot USB drive that won't delete all your MFT setting like Master Reset does. (because you know you’re going to have to do this from time-to-time).


    The door pillar locks don't adjust the seats to position 1 or 2 - as I think they should according to the manual. I've tried everything – no resolution.

    You can see my entire list - MFT_Issues_2013_Escape.pdf

    I don’t think Ford is listening, but if anyone has their ear, pass it on!
    Cheers, Rollsplat
  • tim156tim156 Posts: 308
    edited August 2012
    In response to your issues:

    1. I haven't looked, but is there a function within the menu, like on my iPhone, to delete the "sent from" message?
    2. On my Focus, after the update, it took multiple attempts and a call to SYNC support to get my phone to connect. The same phone connected on the first try in my Escape.
    3. Granted, you shouldn't have to be pulling fuses or disconnecting batteries to get the signature media feature to operate correctly, but pulling fuse 67 and 79 does not wipe put your saved settings.
    a. What do you mean? The seat automatically adjusts when the fob is in range, or when you press the 1, 2, or 3 memory buttons. I don't recall reading that the power lock switch has anything to do with it.
    b. Go to Ford Social or their Facebook page to pose your questions, concerns and issues, I've read that they are very responsive on those media sources.
  • Reboot USB update:
    Chatted with Rebecca at Ford on Facebook --

    Who gave me a link to: btag=fordsyncmb

    If you download this to an empty USB Drive, remove the and modify the autoinstall.lst to open, you'll have yourself a quick way to reboot Sync, without loosing setting on your radio and custom chat messages. You won't have to re-program your one-touch up/down windows if the get reset when you pull that battery cable.

    Still need to resolve the fob1/fob2 + door pillar keypad entry codes that are supposed to set your memory seats. Mind don't work yet.

    Cheers, Rollsplat
  • steverstever Posts: 52,683
    I can do a lot of computer stuff; Ford may make an auto mechanic out of me yet. :)
  • al63017al63017 Posts: 149
    edited August 2012
    Technology guy here and had no clue they would help youy delve that deep into the system. Good work!!!! Now I know. How is the daily mpg going? You have 2.0 right? Windows thats the problem again, ha! Micosoft Windows that is andddddddd Escape Windows.
  • Well here's the bad (infuriating) news: ford is selling these vehicles with known bugs, specifically that sync will freeze and become delayed frequently, and it is does not fully support Apple software.

    This is after a week of dealership visits and phone calls with an escalated customer care specialist. Their help: "you, as a customer, will do what you think is best. Good luck"

    Customers shouldn't have to delve so deep into the inner workings of their vehicles just to reset their system without affecting all the electronics...they shouldn't have to reset their system in the first place!

    ...and ford should be up front and honest about what they're selling and stand by their products...

    I guess we are living in a new world.
  • al63017al63017 Posts: 149
    That certainly is true the owner should not have to be a tech guy. I did tech for years so I can do that stuff but at the same time one can only hope they can fix this. Ford took a recent hit in quality of products and stated reason was because of SYNC system. Other areas were above average. May have been J.D. Powers but it was a recognized name. I know you were on the edge of declaring your vehicle a lemon. Is that still a consideration? Still a very new car so suspect MPG has not changed much. Read one review of 2.0 professional reviewer driving on a 13 hour trip in the Andriondack (spelling?) mountains and averaged 25mpg on his up and down trip. That might be about what to expect on that kind of trip. Cheers
  • tim156tim156 Posts: 308
    The SYNC system is fine, it's the MyFord Touch system that is buggy.

    I've had mine nearly a week and have just over 400 miles on it. Since my road trip last Sunday, (documented in an earlier post) I have been averaging 26.5 in combined highway/city driving, 1.5 mpg above the EPA rating. A lot of people complain about poor gas mileage. Sometimes it's the car, but most the time it's their driving conditions and habits. Slow down, back off the pedal at starts, coast to stops and use a quality gasoline with quality additives and you should get decent mileage.
  • tinycadontinycadon Posts: 287
    Tim156, do you have FWD or AWD? 2.0 or 1.6? Thanks.
  • tim156tim156 Posts: 308
    edited August 2012
    FWD, 2.0L EcoBoost
    In the Fuel Economy section my window sticker reads:
    22/City, 30/Highway, 25/Combined
  • wwestwwest Posts: 10,706
    "Combined' is unique ratio, and drive "cycle", to the EPA and yours may not match, not even close.
  • tim156tim156 Posts: 308
    Whatever that means, your statement does not make any sense to me. All I can go by for now is what the Avg MPG reading states. Sometime next week I'll do my second fill up and I'll know then if the calculated and actual mpg numbers are similar.
  • Problem 2 resolve (Blackberry Bold phone contact photos)

    1. delete Blackberry from sync.
    2. delete sync from blackberry
    3. Re-pair (enter code from car on blackberry)

    Cheers, Rollsplat
  • jberezojberezo Posts: 1
    Thanks for all the useful discussion. Just ordered a White, Tricoat Platinum, SEL and hope to get delivery in about 6-8 weeks (depending on the recall delay). Kind of happy they stopped production until they get this fixed. A bit concerned about the tech issues as my wife loves navigation but is not technically savvy. Was a challenge to find a vehicle to test drive. Have been a Ford customer in the past (1997 Taurus) and wanted to buy American and love Ford's new designs. Check out the new Fusion.

    Will be checking this Forum on a regular basis.
  • I think overall you'll be pretty happy with the Escape SEL. For me it's "feels" like a leap-forward in style, functionality & technology - a direction all cars are moving toward. Enjoy!
    Cheers, Rollsplat
  • wwestwwest Posts: 10,706
    And a leap-backward for hybrids.....
  • tim156tim156 Posts: 308
    Unless you looking at the C-Max, Fusion or Focus electric and that's just Ford's lineup.
  • wilcoxwilcox Posts: 583
    The SEL 1.6 looks desirable to me. On Ford's site "Build Your Own" I come up with a tad over $30k for one for me. The reviewers like the 1.6 and it uses 87 octane.

    We have three Fords presently. '06 Mariner Hybrid 4x4, '10 Fusion Hybrid, and '10 Muskrat GT Premium. I like them all.

    The '06 Mariner is my favorite driver because it delivers 30mpg Average, high ground clearance, great visibility, good utility, ez CVT to drive, and low technology inside. Hope to keep it a while longer until this new Escape has it's bugs worked out. Then shall give it a try.

    The Fusion Hybrid is our loaded luxury car w/CVT has long term AVERAGE MPG's = 41.2.

    The 'Stag GT Convertible is automatic. I do not check mileage because I know it is no where near the others....but it sounds good and handles very well. Great top down rides.
  • tim156tim156 Posts: 308
    Both the 1.6L and 2.0L EcoBoost engines use 87 octane fuel. For increased HP, trailer towing and extreme conditions premium fuel can be used.
    I'm running BP 87 octane in my 2.0L and it runs just fine.
  • al63017al63017 Posts: 149
    Be interested to see recent mpg if you have driven enough to report. Also if you drive highway, hilly, flat, stop and go all the stuff that affects mpg.
    I have a 2.0 Titanium on order and sometimes waver if I should have stayed with the 1.6. I suspect it might a small improvement with the 1.6 and at the end of a year of driving a small saving. MPG O Matic web site has a neat little spread sheet to plug in numbers and calculate costs of driving vehicles with varying mpg.

  • tim156tim156 Posts: 308
    My Fuelly stats are 25.6. My hand calculation is 438 miles and 16.93 gal = 25.8 mpg.
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