Subaru Crew: Official SOA Presence (aka Patti)

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Comments

  • lark6lark6 Member Posts: 2,565
    That name has changed so much from what it once was. A&F used to be outdoor outfitters to the world; now it's just a higher-priced version of Old Navy/The Gap pitching to teens and early twentysomethings with suggestive catalogs and screen-printed t-shirts with borderline politically incorrect logos.

    Eddie Bauer was once the same as well; now it's just an extension of the Spiegel mail-order catalog.

    This morning I saw a Buick Regal with a strange diamond-shaped logo on the taillight. Closer inspcetion revealed it to be a "Joseph Abboud Edition" model. Now I have to wonder what kind of market research led GM to conclude that Abboud buyers would also buy Buicks. (I will avoid the obvious jokes re Buick editions and products used by seniors.)

    I've always been a little leery of designer "editions" going back to the days of the Bill Blass, Cartier, and Emilio Pucci Lincolns. Subaru and L.L.Bean make more sense to me, but I'm surprised that there's not more name recognition of that brand in Canada, given how close Bean's HQ in Freeport, Maine is to the Canadian border.

    Ed
  • kenskens Member Posts: 5,869
    Joseph Abboud and Buick. Now that's co-branding I just don't get.

    Ken
  • ateixeiraateixeira Member Posts: 72,587
    Ed: you pre-emptively shot down my usual Buick joke. ;-)

    I like the LL Bean models but perhaps that's because I was familiar with that place even before they had a relationship with Subaru. At one store in VA they supposedly have a test pond where you can even test a fly.

    -juice
  • steverstever Guest Posts: 52,454
    REI is right up there with Sears/KMart in my book (my # is 46x,xxx) and I haven't bothered shopping outdoor gear from there in years.

    Now if we had a Mountain Equipment Co-op around here, that'd be great. Until they sell out too...

    Steve, Host
  • tsytsy Member Posts: 1,551
    Actually, I can't pump gas into my LGT at full speed because the pump backflows and shuts off. But I don't have this problem with other cars.

    Sorry about your loafers Colin. How did your rim situtation turn out, BTW?

    tom
  • hammerheadhammerhead Member Posts: 907
    I can usually top off to the next half-dollar. (considering at the moment, that's only about a quart!)
    I slosh out of the ol' Dodge quite regularly, only because there's no tube - just tank. Gotta be fleet on your feet!

    Cheers!
    Paul
  • jfljfl Member Posts: 1,399
    Now an Abercrombie and Fitch edition - there's something with real world-wide recognition.

    Are they now recognized for their products or the scantily dressed females in their catalogs???

    Jim
  • ateixeiraateixeira Member Posts: 72,587
    A&F has a store at the local mall, they sell clothes that look used, jeans with tears and hats with holes in them. Pretty hilarious.

    And they cost a small fortune.

    -juice
  • locke2clocke2c Member Posts: 5,038
    and they're WAY off topic all the time!

    ;)

    ~c
  • ladywclassladywclass Member Posts: 1,713
    when my stepson rides in my outback he has to have the latest in 'tortured' clothing!
  • rochcomrochcom Member Posts: 247
    Actually Abercrombie and Fitch's most recent claim to fame (or infamy) is their settlement of a class action racial discrimination suit in the US for the hiring practices in thier stores. I don't think Subaru would want that sort of association.
  • volkovvolkov Member Posts: 1,306
    I wasn't proposing that an A&F model would be good or better, merely that as a name it has instant recognition in much of the world. I think its current iteration represents ripping off an old proud name and just throwing it on another second rate product line.
    Sorta like if Subie ever starts selling re-badged GM's. ;-)
  • ateixeiraateixeira Member Posts: 72,587
    On the Traviq, in Japan. None here yet. Let's hope it stays that way.

    -juice
  • subaru_teamsubaru_team Member Posts: 1,676
    speaking of the "tortured" look - I absolutely despise the "dirty" look jeans. What the heck is up with that? Who wants to look scuzzy?

    Patti
  • locke2clocke2c Member Posts: 5,038
    I agree, but I must confess I do have some of the other popular styles. I have a pair of 'flair' jeans (bellbottoms came back!) and also a few pairs of closer fitting straightleg jeans that are long enough to drag the ground when wearing shoes.

    The greasy/oily look is beyond me, though.

    ~Colin
    has had a few girlfriends in the 21-22 range
  • sdufordsduford Member Posts: 577
    Teenagers like to look scuzzy. For some reason that escapes me, they think that being well dressed or looking good is "uncool".

    They also think that wearing boots and mitts and tuques looks stupid. But when I see them freezing to death in -20C while waiting for the school bus, I know what looks more stupid...
  • hondafriekhondafriek Member Posts: 2,984
    Though this is off topic I have to chime in here.I am in total agreement with Patti, but what I despise even more are the dirty unkempt looking performers who come out on stage looking like they slept in a hedge.
    As far as I concerned this shows a total lack of respect for the people who paid good monet for a show.

      Cheers Pat.
  • c_hunterc_hunter Member Posts: 4,487
    Around here, it's cool to wear a knitted winter cap year round. When I see some dude sporting a winter cap in July when it's 95F, that's when I start to wonder....

    Craig
  • fbkordfbkord Member Posts: 17
    My 2002 forester (bought it new) just went in to have its engine replaced!!!!. The pistons have failed. It has 20000 miles on it. A year ago the transmission was replaced. Twice!!.
    Is there a course of action I can take with Subaru? Although I have not paid for any of the repairs (it is under warranty), I believe this car will continue breaking down. I was told you were the subaru representative in this forum.
    Your help is greatly appreciated.
    I have taken care of this car. All maintenance work has been done according to the required schedule by my subaru dealer except the last oil change. There is no issue with the amount of oil in the car.
    Thank you
  • subaru_teamsubaru_team Member Posts: 1,676
    you are having. I agree that something isn't right and we should look into the situation. Can you please call us at 1-800-SUBARU3? While I cannot handle your case directly, I'll review the case with the Rep. Please be prepared to provide your vehicle identification number, mileage and the name of the dealer that has been doing the repairs. On Monday, our phones may be backed up because of the holiday's. If it is inconvenient for you to call, please go to Subaru.com and to the "contact us" section. Please provide the information requested above. Either way, you can let the Rep. know that Patti would like to review the case file.

    I'm sorry about the issues, but you can count on us to do our best to make things right.

    Patti
  • fbkordfbkord Member Posts: 17
    Patti for your reponse.
    I sent the information you had requested through Subaru.com.
    Please let me know if you have any questions.
    Thanks again for your assistance.
  • oareagleoareagle Member Posts: 3
    There must be something about 2001 and 2002 manual Foresters.
     We, too, had all sorts of trouble with our 2001 manual L model. Almost from the start, we had problems with shudder and gear grinding/engagement. Since 2001, we've gone through four new clutches, two TSB services and a total transmission replacement. They were all covered under warranty, but not without a lot of grief, letters to Subaru headquarters and, most recently, a month of the Forester being in the shop.
     When the transmission started grinding again last week (six weeks after the transmission replacement), we called the dealer (an hour and a half away) and were told that maybe we should get a local mechanic to look at it at our expense. The shifter was actually frozen (definitely not temperature-related in south Georgia) in place for two days. We called Subaru HQ, and the representative said we should get the vehicle towed to a Subaru dealer, and maybe SOA would reimburse us for the $250 tow charge. The representative got a little testy when I asked at what point a vehicle could be considered a lemon. He refused to offer any help with a trade-in or some other token of goodwill to compensate us for lost time with the vehicle and rental car costs. The vehicle's obviously defective; all I want is something I won't have to put in the shop all the time.
     Anyway, we weren't looking forward to yet another month without a vehicle, so the day after Thanksgiving, we went to the local Honda dealer and traded in the Forester for a new Honda Accord EX V6 coupe, which, with its traction control, handles the wet stuff as well as all-wheel drive, thank you very much. The fit and finish on my Honda ($27,210 MSRP, even though I paid FAR less) are far superior to the fit and finish on the 2005 Subarus with MSRPs hitting the mid 30s. Scheduled maintenance is also a lot less frequent and costly.
     We've owned four Subarus, and we have had no problems with our 2001 Outback Limited Sedan, which we hope to keep for another five or six years. But there must be some sort of curse on Foresters. I know I won't be getting another Forester. Depending on how my Honda and my remaining Outback experiences play out, we might be leaving the Subaru fold entirely. How long can it be before there's an AWD hybrid Accord? That AWD Acura RL sure does look nice ...
  • c_hunterc_hunter Member Posts: 4,487
    The fit and finish on my Honda ($27,210 MSRP, even though I paid FAR less) are far superior to the fit and finish on the 2005 Subarus with MSRPs hitting the mid 30s.

    I'll have to strongly disagree on this one -- we spent plenty of time test driving Accords when shopping for my wife's car recently, and the interior styling and fit and finish were definitely a notch below the 05 Legacy/Outback and the Acura TSX she ultimately bought. In fact, one of the things we disliked about the Accord was the interior, and it was nice to see the Japanese-built TSX had better styling, fit/finish, and quality.

    I also think you are confused about traction control. It will definitely prevent wheelspin, but it does this at the expense of forward motion. It basically uses the brakes and/or cuts engine power to prevent wheelspin. While better than nothing, it's a long way from AWD. I am not putting traction control down (my wife's TSX has it) but just calling it like it is. If traction control were a true panacea, Honda wouldn't offer AWD models in it's lineup! In reality, traction control is a simple, inexpensive, and effective way to enhance traction (it uses the ABS sensors the car already has) but it is no substitute for AWD!

    Craig
  • sdufordsduford Member Posts: 577
    Craig, while I agree with you that the fit and finish is generally very good (as it is in my OBXT), I have seen several cars on the dealer lot that had poorly finished interiors.

    I've seen trim pieces that didn't fit well and headliners that were hanging down.

    So I think that the quality of the products coming out of the Indiana plant is uneven.

    Sly.
  • ateixeiraateixeira Member Posts: 72,587
    My Forester has only been to the dealer one single time, for a recall, and it's a '98. CR still rates it "much better than average".

    YMMV, but overall it's a very reliable vehicle. A few exceptions don't change that.

    Traction control tries to make the most of what traction is available.

    AWD increases the amount of traction available.

    Between the two I'll pick the latter.

    One magazine found that AWD with all seasons was more effective than traction control and snow tires combined.

    -juice
  • c_hunterc_hunter Member Posts: 4,487
    One magazine found that AWD with all seasons was more effective than traction control and snow tires combined.

    That might actually be the other way around -- my understanding is that winter tires have the largest effect, followed by AWD, and then traction control.

    Craig
  • ateixeiraateixeira Member Posts: 72,587
    That's not what CR reported.

    Mind you, they said AWD with good all seasons...

    -juice
  • locke2clocke2c Member Posts: 5,038
    you're either recalling that incorrectly or CR didn't drive very hard, or in very challenging conditions.

    I would gladly take real winter tires over AWD. ...however I happen to have both. :)

    ~Colin
  • rshollandrsholland Member Posts: 19,788
    AWD and real winter tires. Now that's an unbeatable combo.

    Bob
  • hilberthilbert Member Posts: 103
    Wow Winter tires beat AWD? What the hell do they have? Why are they not good for regular driving. Perhaps, too much friction and low mileage. Is that correct?
  • locke2clocke2c Member Posts: 5,038
    you've never driven them, eh? modern studless winter tires actually have some grip on ice --not like studs, but far easier on the roads and quieter too, and vastly superior deep snow traction.

    they wear fairly fast because the tread is very soft. they also aren't very sporty because of a great deal of tread squirm.

    I despise all-season tires because they don't do anything well. I use summer tires in the summer and winter tires in the winter. I did get through the past two winters with a Taurus SHO on really cheap all-seasons, though-- it's not like it's so dangerous you are guaranteed to have problems. Driving sensibly and with appropriate winter experience is the most critical thing, of course, above even tires and AWD.

    ~Colin
  • hilberthilbert Member Posts: 103
    No I have never driven them. It is only very recently (few months back) that I moved from Los Angeles to Rochester. This is going to be my first winter in Rochester, for that matter, anywhere where it snows. So I have zero winter experience. In fact, that was the big reason I bought Subaru because I thought its AWD will help me. However, I have learnt on these forums that even with a Subie, winter tires can make a big difference. I will try for a few times with the all season and if I do not feel confident, I will go for winter tires. At that time I will bother you guys to suggest me a good winter tire.
  • hondafriekhondafriek Member Posts: 2,984
    I would suggest from experience in Ottawa winters, that you invest in a good set of snow tires mounted on dedicated rims if you can afford them.

    IIRC. Rochester gets lots of snow in the winter, and I thoroughly agree with Colin, all seaon tires do nothing particalarly well.

      Cheers Pat.
  • c_hunterc_hunter Member Posts: 4,487
    First chance you get, find an empty snow covered parking lot and get a feel for how the car handles in snow as far as starting, stopping, and turning.

    SO what prompted your move to Rochester?

    Craig
  • hilberthilbert Member Posts: 103
    Job. I was looking for academic jobs and I found one in Rochester that was good. I liked the people in the department here.
  • subaru_teamsubaru_team Member Posts: 1,676
    I can give you a list of what went wrong with your case but I know that won't help you to feel better. Let alone the vehicle and repair problems, I understand that we could/should have done more to keep you as a customer. I won't make up any excuses, but please be assured that the situation will be addressed with the folks involved.

    If you ever decide to give us another shot with a new Subaru, please call us first. I'll be in a different job at that point, but you can ask the Rep. to call me anyway. I'd love to make things right, but unfortunately, I know it is a bit late for that now. I would welcome the opportunity though!

    Thanks and again, I'm sorry!

    Patti
  • c_hunterc_hunter Member Posts: 4,487
    Job. I was looking for academic jobs and I found one in Rochester that was good. I liked the people in the department here.

    So do you teach? What field? I taught Math at William & Mary for a few years before going full time into research at NASA.

    Feel free to answer over in "Meet the Members" so that we don't tie up Patti's forum any more :-)

    Craig
  • ateixeiraateixeira Member Posts: 72,587
    They wrote that again in the current edition, I'm pretty sure of it Colin.

    Rochester gets tons of snow, right?

    The problem I see with snows is that you have to mount them, and I mean the surprise storms you get in early December or late March. The DC area has had a couple of blizzards in March, and by then you would most definitely have removed your snows!

    -juice
  • lfdallfdal Member Posts: 679
    I live north of Boston. The snow tires go on Thanksgiving weekend, and come off about St Patrick's day. Outside of those bounds I'm willing to take my chances with the all seasons that are on the cars. I'll live with a little extra treadwear on the snows for those extra few weeks of protection.

    BTW - checked treadwear when I pulled the Potenza's off the OBW - I'll bet she'll get 35k out of them with no problem. On the other hand, I'll bet I won't see 25k with the F-XT's GEO's.

    Hint - if you're looking for steel rims check e-Bay if Tirerack doesn't have them. Found two of three sets there. Also, sometimes the dealers hang on to steel rims when customers upgrade their wheels when they take delivery. Got the Forester rims from a dealer in NJ, got the Hyundai rims from a dealer in NY, both via e-Bay, and got the OBW rims from Tirerack.

    Ditto the advice about practicing in the snow as soon as you can. Even with a Subaru's AWD you'll be surprised by how things can go bad in a hurry if you don't know what to expect. Driving in snow is a learned trait, IMHO.

    Larry
  • fbkordfbkord Member Posts: 17
    SOA just sent me the case number. It is case# 700819.
    Haven't heard from the dealer.
    I'll till I'm contacted.
    fbk
  • ateixeiraateixeira Member Posts: 72,587
    When is St. Patty's Day?

    I wonder, because DC's blizzards have come very late.

    -juice
  • dcm61dcm61 Member Posts: 1,567
    When is St. Patty's Day?

    March 17th. My daughter's birthday. :-)

    DaveM
  • eps105eps105 Member Posts: 216
    I will back up Juice on this one -- I distinctly remember the article in Consumer Reports ("Expert consumer advice and recommendations on AWD vs. winter tires 12/02").

    AWD with all-season tires BEAT front wheel drive with winter tires.

    I always bragged about that to my friends and it is the reason I have never bothered to buy winter tires, so I know Juice is right.

    AWD with winter tires is, of course, the ultimate.
  • ateixeiraateixeira Member Posts: 72,587
    I'm fairly certain the DC blizzards came after that date.

    -juice
  • p0926p0926 Member Posts: 4,423
    An important thing to remember when driving in snow is that while AWD does a great job of getting you moving, it doesn't help at all with stopping. Snow tires on the other hand help with starting and stopping.

    -Frank
  • ateixeiraateixeira Member Posts: 72,587
    AWD helps even out any engine braking you do on long descents.

    And the scenario Frank describes is true, but it would only occur if the driver makes a mistake in judgement and is driving too fast for conditions, i.e. you should drive slower knowing you do not have snow tires.

    -juice
  • fibber2fibber2 Member Posts: 3,786
    AWD and snows (Dunlop wintersports...)

    Steve
  • hilberthilbert Member Posts: 103
    Thanks very much all of you for the input. I will practice in the parking lot as you guys have suggested. The problem is it has not started really snowing yet.

    Looks like I need to get snow tires. They are so expensive!! Some of you said that they wear faster. How many miles do you expect them to last for?

    If I show this discussion to my wife she will make me buy them.
  • smokeybaersmokeybaer Member Posts: 38
    Hi All,
    Can anyone tell me how long it takes to get the service coupons from Subaru? I mailed in copies of the purchase paperwork along with the coupon exactly a month ago today but haven't heard a word from SOA. Any infor would be appreciated as my 7500 mi service is due soon.
    Warren
  • lfdallfdal Member Posts: 679
    A good set of steel rims should be as low as $50.00 per rim, or as high as $150 depending upon how hard you shop for them. The Winterforce tires I put on were only about $50 per tire from Tirerack. With mounting and balancing, $25-$35 per wheel, you're looking at between 200 for rims, + 200 for tires + 100 for mounting and balancing. So that puts you at around $500 as a starting point. The good news is, once you've got the rims that's a non-recurring expense. If you pay to have your tires un-mounted and re-mounted twice a year, you're looking at around $200 per year, which makes steel rims a bargain rather quickly. A set of cheap wheel covers is between $20 and $50.

    So it all depends upon what you need to do and how much time you have available to do it. FWIW I drove for about 28 years with rear wheel drive vehicles that sometimes had snow tires, sometimes not, and front wheel drive vehicles with just all season tires and never got myself into a problem.

    So snows aren't as much of a necessity for those of us who've been driving in the snowbelt for years, but for anyone just starting out, and with a good car they want to protect, they're a wise choice.

    HTH

    Larry
This discussion has been closed.

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