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Comments
I apologize for the problems you are experiencing with your transmission. Were you planning on taking the vehicle to your local GM dealership to be diagnosed? Please keep me posted on any information.
Thank you,
Caron, GM Customer Service
I apologize for your frustrations. Please keep me updated on your situation. GM dealers have a parts and labor warranty I would recommend inquiring about.
Christina
GM Customer Service
I apologize for the problems you are experiencing with your vehicle. Please keep me posted when the issue has been taken care of. If you have any questions or concerns please feel free to contact me directly.
Thank you,
Caron, GM Customer Service
I have a 2006 S/C V-6 GPGT which required new mounts for the tranny and motor, under 60k miles..The original mounts were completely collapsed allowing the entire motor/tranny to rotate freely, banging against the frame.
I remember that Chev back in the 60s or 70s was involved in defective mounts and the factory fix was the installation of a cable from engine to the frame in cause the mounts sheared..
Having owned 53 cars to date, I find the W-body GM is a challenge..My mechanic knew exactly what the problem was and $364 later it was fixed.. I should have picked up the old mounts and got in touch with the supplier..I know of a Goodyear plant in Ohio that supplies rubber mounts to Ford, however I overlooked the situation and mounts were trashed..
Good luck on your mission!!!!!!!!!!!!!!!!!
I strongly recommend the AC/Delco Ceramic DuraStop brake pads. I replaced the front rotors added those brake pads on all 4 positions and stopped the ugly brake dust issue immediately.
Upgrades include K&N Series 63 intake system, Magnaflow polished stainless steel cat back exhaust system. Lloyd's floor mats and trunk mat. Piano black interior trim upgrade. My GXP is detailed twice yearly including underhood. I follow recommended service directives and use synthetic oil and K&N oil filters. Also the a/c filter is K&N. I've used the same lube center now 16 years. Had one 4 wheel alinement - no odd tire wear issues at all. Installed LED taillights and am preparing to replace the front lights with projector beam units.
Hated the OEM Bridgestone's. Replaced them with Goodyear Eagle F1 A/S and didn't find them satisfactory - poor tread wear on the front tires. I have a new complete set of Michelin Super Sports on order through Discount Tire. I'm using 265/40-18 fronts and 225/50-18 rears. I only use Discount Tire.
Through the years my family including myself owned/own 5 different Pontiac's. In not one case were any service problems experienced.
The ultra suede drivers seat is becoming discolored from use - I have no idea how to clean that suede. I have the sand colored leather interior with the ivory exterior.
I'm concerned so many continue to experience transmission issues. For the gentleman with the water leaks - get your vehicle into a trusted glass replacement service - they should be able to solve your water leak issue.
I thoroughly enjoy my GXP. BMW 3 series and 6 cylinder 5 series are fair game. LOL. Those drivers don't realize what they've decided to play with.
I would recommend starting with the dealer that performed the repair. Please feel free to email me with your VIN and description of your experience, updates from the dealer, and concerns. I look forward to hearing from you!
Christina
GM Customer Service
Best,
Sarah
GM Customer Service
We look forward to hearing from you,
Sarah
GM Customer Service
File your complaint at...
NHTSA Complaint Line
(800) 424-9153; Open 8AM - 8PM (EST)
OR
https://www-odi.nhtsa.dot.gov/ivoq/online.cfm
I have read about recall #09132; as I bought this car used I did not recieve the letter.
Any thoughts on the repair cost??
Sarah
GM Customer Service
Another recent problem was the front right tire kept going flat. It turns out it was a hairline crack in the aluminium wheel. $500 to replace. Might as well mention another issue I've seen posted here- the heads up display doesn't work any more. Those things are annoying but the transmission is a killer!
I'm sorry to read about your GXP's transmission going out (as well as the crack in the wheel and failure of the HUD)! Were either of the shops one of our GM dealerships? I only ask because I want to offer my assistance in any way I can.
Best,
Sarah
GM Customer Service
Best,
Sarah
GM Customer Service
Joey P.
Thanks in advance!
Take the Chevy Impala SS, same treatment, only no big names, went to the parts bin and used in-house items and used 4 wheels of the same size, whereas Pontiac came up with the crazy idea with "jumbo tires" in the front and smaller tires in the rear..Not too many FWD race cars???
Pontiac was a decent performer however the Chevy really didn't pass the muster for handling, horrendous amounts of torque steer and decent 0-60, good top end, but no big deal..If a tranny blows out of warranty, I don't see why anyone would get upset..Neither the GXP or the SS are sought after cars..I would go for the Chevy SS under 20k miles sitting used car lot at a Buick dealer..Got one spotted, way overpriced, but will shoot them a price and see what happens..
Owned too many cars in my life, 90% brand new, and it's more fun chasing used cars for there is usually a trail of maladies or problems that will hit the internet..
My current ride was bought almost 5 yrs ago w/4300 miles showing, 1/2 original MSRP paid, and now showing around 70k..2006 GPGT, few problems, smooth runner at all speeds..I could make mechanical trash out of it in short time but I have always found that high-speed cruising doesn't hurt the running gear, it's the jack-rabbit starts and quick acceleration in general..
I assume your oil consumption was brought to the dealers attention while in warranty??? Get rid of the Mobil oil and try Pennzoil, I had a similar problem on the "Shortstar" V-6 Olds engines used in the 1999-2002 Intrigues and Auroras.. Had GM buyback my 1998 Intrigue @26k miles based on steering and brake issues..
Good Luck...
I'm sorry that you are having difficulties getting this resolved with your dealership at the moment; if we can look into this further for you, please send the following information to socialmedia@gm.com: your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership along with any appointment details (date, money paid, etc) you can recall.
Regards,
Sarah
GM Customer Service