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I'm not trying to defend Infiniti- I am not happy with the pad life I experienced. But I don't see how I have grounds to sue them over it.
If you bought a RWD performance sedan, you're going to pay more for tires and brakes over the life of the car, regardless of make.
How can you sue for a "safety issue" if the brakes are telling you via the audible wear indicators that you need new pads every 7500 miles
or so?
I remember very well all the discussions on these boards when the G35 first came out about how great (some called them grabby) the brakes were.
This is just the cost of that "great" (grabby" braking performance, (IMO).
http://www.brakeworld.com/
That's not to say that I do not like beating a BMW off the line every now and then :-)
G-35 cost $629,430.00 LESS than a Ferrari, I can put up with higher than average brake maintenance costs considering how efficient they are.
Interesting.
Has anyone seen EPA estimates?
- Ray
Looking forward to test driving one . . .
http://cartalk.cars.com/Mail/Letters/01-17-97/4.html
Furthermore, my 1995 Nissan Maxima has made it 144,000 miles on two front pad and one rear pad replacments, with no rotor turning needed (let alone replacment). It is my understanding that the 2000+ Maxima has much less durable brakes and rotors, resulting in numerous consumer complaints (see Maxima board). Perhaps the G35 follows this suit.
The Jim Coleman story is humorous. Unfortunately, most other's I've heard about the dealership are not.
Finally, I've noticed in the Washington Post this weekend ads for G35 sedans and FX35's at $500 over invoice. FX45's are at $1,000 under invoice. I thought these were "hot" vehicles?!?. I'd be interested in at least giving a G35 sedan 6-speed a try. Anyone out there with one that has comments to share? Would $5000 over invoice be a good deal on a 6-speed?
the latest audi a4's are actually showing heavy brake fade in testing, since the new version is significantly heavier, which many of the magazines are lamenting.
At about 4,000miles, The car was brought in for the constant brake noise. Infiniti replaced the whole brake system front and back without telling the owner of the vehicle. Later, she was told that Infiniti took the parts for further research. (however, the noise came back)
The brake fluid level found low after about 7,000miles. (the car's been serviced at Infiniti dealer which they are supposed to top off every fluid after every service)
At about 9,000 miles and an year after the day of purchase, she was told to replce the front pads and rotors. (Remember, Everything was replaced at 4,000 miles) This time, the dealer blamed the problem on her driving habit and asked her to pay for the service. (she fought and got it under warranty-but the dealer basically told her not to come back for the same problem)
Despite the dealer was specifically asked to save the old parts, they threw them away blaming miscommunication. Funny part is the one of new pads has the big circle of noticeable scratch mark on the same side at almost exact same location as the old pad which was originally blamed for the cause of the brake noise by the dealer.
My suspicion is that there may be a problem with the whole brake system like the pressure is applied equally or something considering all too quick wear-out of brakes and consumption of brake fluid. (I'm not a mechanic)
For those who do not have G35 with unthinkable defects, you are blessed. However, for owners with problem...
I just wrote this becuase I know that the dealers usually blame the brake problem on the owner's driving habit. That's NOT true!!!
Thanks,
Eddie G
My nissan dealer also services Hyundais, and it seems like every time I'm there he is explaining to someone that warped rotors are one of the only things not covered by their warranty, and giving the owner the Hyundai customer service number to complain. As cars are getting heavier, manufacturers need to increase rotor mass to cope with the increasing heat capacity required.
Since the car has the 2nd shortest breaking distance from 70 of any production cars in the world, it would be safe to say that rotor mass is not an issue..have you seen the size of those puppies. I have slammed my brakes from 80 to 0 50 times and not a hint of any warpage.
Stopping distance is more about swept pad area and applied force, as well as tires(an often forgotten part of the equation).
"warping" covers a lot of things, including pad material transfer to the rotor, several of which can accelerate pad wear. I'm not sure what the factors are in the G35, exactly. Are the brembo's exhibiting the same problems?
Sometimes a pad's compound can change with heat cycling...some get harder and some get softer.
Question I have for those of you who own this G35 (which I have driven as a loaner from my dealership and have been very impressed with) is in the owners manuals for the car there is always a maintenance schedule. Curious what it says re: intervals for brake pad wear.
I am probably about to answer my question as I type this by saying it probably just says "Inspect brakes" or something to that effect vs. replace brake pads thereby not really offering up expected wear intervals. I realize wear intervals will vary depending on driving style, but was just wondering if anywhere in the owners manual it addresses this...probably not, just wondering...
turning the rotors can remove this pad material, and since the solution is the same, some shops just use the term "warped" to describe the situation.
I'm not saying this is the culprit here, just that it's the kind of thing that can happen to explain the pad wear. This would still be an unacceptable situation, and the parts should still be covered under warranty, in my opinion.
have people had the same issue with the Brembo's?
What year Hyundai? It's possible they have learned from their problem and fixed it on the newer cars. Or, it's also possible that your girlfriend's driving style is easy on the rotors. I've been to the dealer around 10 times in the past 2 years, and have heard the above discussion at least 5 times. The customers were very upset, as I'm sure those in this thread can relate to.
I'd suspect that Saturn may have learned a little in the time being too.
ps...turning your rotors actually makes warping problems worse, not better, and is a short term fix. I'd definitely replace your rotors (yourself, if you need to...let me know), with pad changes. Turning the rotors removes mass from a system that already has proven that it can't handle the heat capacity it requires.
You have an automatic, if I remember correctly? This would put even more stress on the rotors, since automatics don't take advantage of engine compression braking to slow down as much.
to you, and everyone, I'm not trying to belittle the problem, just interested in figuring out what's causing it.
In the case of the brakes, the pads had glazed over and the wear mechanism in the system was the pads eating the rotors, not the rotors eating the pads, as designed. Infiniti may have specified a softer pad to protect the more expensive rotors, and they may have gone a little too far. who knows?
The cause of most brake pedal pulsation is DTV (disc thickness variation) which can result from any number of caliper, bearing, or lining issues. It's a huge problem for both the OEMs and the brake system suppliers and there is no easy fix that doesn't result in a compromise somewhere else in the brake system.
http://www.flemington.com
My wife and I are in the exact same situation as you. Now this car is for her, not me. She currently owns a 2001 Acura 3.2TL. We love the car, but it is too "soft" for her. Rides a little floaty, soft sprung suspension. Fantastic car, we love it, but just not her taste.
We looked at the Volvo V70 (the wagon version of the S60). We didn't like it. For the money paid, you don't get a lot. It's a very safe car and very well built, it just didn't strike us right.
We went and test drove the new TL twice. What a phenomenal car. So well laid out. Inside is very well appointed and tastefully done. The stereo is something you have to hear to believe (make sure the dealer plays you the demo audio CD). It is probably the smoothest car you will drive. Quiet, refined. The downsides to it...It still is a front driver and has front drive feel to it. I thought the variable assist steering felt artificial. And mostly, the car still lacks a "personality". Just like our current TL, the car is so refined and so smooth, it is almost boring. Just a great appliance to get from A to B in great comfort and reliability.
We considered the MB C Class and BMW 3 series, but to equip them well is $$$ and reliability is an issue.
We test drove the G35 twice. The interior has some questionably place controls, and the styling can be controversial. But the engine has a nice snarl to it, and the VQ series engine is one of the best motors around. Nice torque curve, so it pulls well. The car is really fast. It handles like a large go-cart. The ride is firm but not abusive. The brakes stop on a dime. There were some issues with the early 2003 G35 brake rotors, but Infiniti has said the problem is corrected and dealers are given written warranties to stand behind them. Steering is direct and good feel. The back seat is bigger than the TL (we are expecting our first child in March). Really, the best way I can describe it is that it feels like what it is...a much larger Nissan 350Z with lots of luxury. A great mix of sport, luxury and comfort. That was the car she wanted.
It comes pretty well loaded, but not as much as the TL. It has standard traction control, stability control, heated seats, plus all the normal power things.
Price is the other issue. The TL is $33,195 to start, and there are NO deals on it, as it just came out. The TL comes fully loaded, but if you put a spoiler, other interior trim, etc... on it, you go easily over $34,000. The G35 we are going to buy has the "Premium Package" (dual zone climate control, sunroof, reclining rear seats, etc...) a rear spoiler and wood grain interior trim package, and we are getting it for $32,150. So, the price difference is close to $2000. Not a huge difference when talking about $35K cars, but a consideration.
I would suggest driving both cars to determine which one you like better. To me, they are both equally great cars. Just different ways of going about it. The TL is the luxury, comfort front drive approach (though it is much sportier than our TL). The G35 is the rear drive, sports car with 4 doors, and luxury thrown in afterwards, approach.
Steve
The S-Type is also nice, but is far more expensive. Just considerations you may want to look at.
I agree the Acura is nice. My in-laws have the car and I must say Acura did a great job. I think it is nicer than my G35. With many nice cars saturating the market, it is hard to choose, huh? This is great for consumers.
And you really think those of us with the early G35s received (or will receive) written warranties from Infiniti? Who is smoking what because I want some! I just have to laugh at this point because it helps me to remain sane.
I can assure you I'm not smoking anything. I made it very clear to the dealer that before I bought the car I wanted the brakes issue addressed, and they have agreed to put a specific warranty in writing on them.
You obviously did not shop at Jim Coleman Infiniti in Bethesda, MD. What Infiniti dealership is so kind? Please let us know and maybe some will use them in the future... Seriously. Sounds like you are getting a deal!
Regarding the Jaguar, the line has come a long way since Ford purchased it. It may be worth a look. Do you hear of many recent unhappy Jaguar owners? Read the message boards and judge for yourself. While the older models required frequent dealership visits, the same is not true of late. Just a suggestion if you are looking at the other luxury automobiles.
What ever became of the Chrysler Crossfire discussions? An American car made in Germany? Is it a serious competitor to the G35?
As for the brakes, they didn't come out and offer it in writing. It was only after I raised concerns about the brakes, that the sales people went and talked to the service managers, and then they came back to me and said they would be willing to warranty the brake rotors in writing for me. I've yet to see the written deal, but I made it clear it was important to me. Their whole point is that Infiniti and its' dealers will stand behind their customers and do the right thing. I've been dealing with dealerships here in southeast PA. Infiniti of West Chester, Willow Grove Infiniti, Infiniti of Ardmore.
Many of you have probably seen me crawling around the G35 boards recently. As I've said, we're about to trade my wifes' 2001 Acura 3.2TL in for a 2004 G35 sedan. Something about the G35 has me a little nervous. I'm not sure what it is.
Overall, are you glad you bought the car, or do you wish you had bought something else? Handling, gas mileage, reliability, snow traction, comfort, etc....? Good, bad, indifferent, what are you thoughts on living with this car day to day?
Steve
Steve
We also have an active Infiniti Owners Clubs area, if you'd like to stop by there as well. If you need any more help getting around Town Hall, just e-mail me or the board host, Pat, and we'll help you out.
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MSiseng.
i test drove the G35 at Jim coleman in Bethesda as well. the car is a hoot to drive, but i am very wary of the dealerships treatment from this thread. i live in Howard county and will probably go to the infiniti dealer on Rte. 40. sorry i don't know the name and hope they are better. from what i am reading, doesn't seem like they can be worse. so i guess i will give them a try. thought about the jag, but have never been a big fan. also the reliabitly issue in the past has always kind of scared me away. good suggestion though.
thanks for the helpful insights all.
klayfish - I'm very happy with my purchase. The car is a blast to drive (I also have a 00 Maxima.)I bought a sedan in May 02 about 2 months after the car came out. I knew being a new model there would be a few kinks, and there were. All were taken care of. I have no rattles. You've been around the boards to read about opinions on the interior, button layout, etc. My only gripe is the fast-wearing brakes, but on my recent service, the dealer gave me an acceptable solution. That doesn't mean I am 100% satisfied - no. I don't think the pads should wear out so fast.
I, like msiseng bought my car from Coleman. Passport wasn't open at the time. I had no problems with Coleman service but it was only for minor stuff, a recall, oild change or whatever in the first 10K miles or so. I go to Passport now.