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CONSIDERATE Salespeople & CONSIDERATE Buyers
I recently sent FAX & e-mail proposals to several dealers to purchase an Acura TL. David Lindsey, who handles Internet sales at Riddle Acura in Chesapeake Va responded with a counter offer by e-mail, but it was over my target. I made a counter offer (e-mail) and he accepted. We exchanged detail information by telephone and agreed on a delivery time. My Wife & I met David at the dealership last evening, consumated the deal and returned home with our TL.
David was very straightforward, professional and a pleasure to deal with! He quoted his price as an "out-the door" figure including TT&L (and I countered in kind) and there was no attempt to add fees or pressure to sell add-ons at any point. We dealt only with David and did not have to "run the gauntlet" of managers, "closers", F&I, or "mop & glo" salesmen (as we did in our last new car purchase). Most of our time at the dealership involved relaxed discussion of the car and its features, David handled the paperwork in about 15 minutes. It was the most pleasant car purchase experience that I have ever had!
Thanks David, and Riddle Acura.