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What Motivates Car Shoppers to Write 5-Star Reviews?
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What Motivates Car Shoppers to Write 5-Star Reviews?
Here are some of the findings from our analysis to illuminate what qualities and experiences motivate consumers to write a 5-star review.
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Stay away from this place, this is a scam, scam, scam, they are the worst car dealers in the entire city of tampa florida, if you want to waste your money and your credit then go them, otherwise steer clear, I attempted to purchase a 2005 ford mustang on 08/27/15 I returned the vehicle back to the dealership today 09/28/15 not even 30 days later, First, the vehicle needed a timing chain and the dealer said it needed transmission mounts, I had my mechanic fix the timing chain and transmission mounts 800.00 repair, then it started to run hot, I took it back to the dealer he said I needed a radiator cap, turns out it needed a reservoir, 100.00, then a couple of days later the transmission started to slip, I took it back, they overfilled it with transmission fluid which stopped the slipping for a few days, then transmission started to act up again, he said he would pay half of transmission, but I had to go to their mechanic, so I relunctantly agreed to this, because I was so deep into this, while I was saving money to repair transmission, the radiator begin making a hissing sound, I took to my mechanic and he said radiator is dying, and would have to be replaced. So within 30 days the radiator, transmission, and timing chain broke. Car was a lemon, unfortunately florida doesn't have a lemon law and the car was purchased as is. If I were you I would go somewhere else, these guys will not fix your car, they will smile in your face, shake hands and lie all at the same time. Do not go here, go somewhere else, anywhere else, because I am now out of 2500.00 total and I don't have a car. My first red flag was they were speaking English to me but Spanish to each other, my second red flag was I put 1500.00 down and then he told me that I would have to pay sales tax before financing the car when normally the sales tax is financed, 3rd red flag was the older guy Juan or Jose I can remember his name, but his jokes, and constant flattery was off pudding.
To make a long story short, after I ended my lease 1 year and a half ago, I have been trying to get lexus of kendall dealer to give me the wear and tear company they sold me the insurance through, and sales person doesn't reply texts, phone calls, or even I have been to the dealer and every one seems to wash their hands with my case.
Also, AND THE WORST, they told me they would take care of the miles when I traded in my previous lexus, and now I am in collection because lexus's has taken forever to take action in my case. I know is my fault i signed the thousands of pages of contract they make customers sign, and failed to read that lexus is not responsible for miles, however I do remember the sales guy telling me lexus would remove the excess miles because that is the reason why renewed my first lease with them. So, WORST DEALER EVER IN MIAMI, WORST CUSTOMER SERVICE, WORST EXPERIENCE, DO NOT DO BUSINESS WITH THIS DEALER.
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