Grand Cherokee Problems
My vehicle has 51k miles I had it checked for a noise coming from the rear. I'am told that the Diff. is going. Is this unusual for this vehicle. I need to know if it can be repaired or must it be replaced. Please give me approx. cost and comments.
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Usually such premature failure is a result of poor assembly or machining at the factory.
Try the boards at www.jeepsunlimited.com
for more info.
Yes, water intrusion would raise hell with bearings, like if you did a lot of off-roading through creeks or boat-launchings.
You see a lot of TV commercials with Jeeps crashing through rivers but this is really a stupid thing to do regularly. Not only do you have to worry about leakage into the diff/trans cases, but also having the air intake suck up water and hydro-lock the engine. Not fun.
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Took the JGC to local dealer (mine went out of biz). They drove it, said it was the bearings and I asked what is Jeep going to do about it. They replied they would repair for $200, half the normal cost. I approved but when they took off the rear diff cover, the ring and pinion were worn with chips missing off the gear. They replaced the ring and pinion / bearings / etc for the same $200. Good Deal.
JGC's have experienced many complaints about drivetrain and axle noise. All one has to do is go back and read through the older threads out here. The problem is that there's no sure-fire way to pin down exactly what the problem is. People have had differentials, wheel bearings, drive shafts, u-joints, transfer case viscous coupler parts and seals replaced. Any one of these things can be the cause.
First, I'd suggest that you visit the NHTSA website at http://www.nhtsa.dot.gov/ and look up TSB's and recalls on your model year. This is a free service. From the TSB titles you may recognize the problem your vehicle is experiencing. The main body of the TSB isn't there, so you won't be able to read a description of the parts and procedure required to fix the problem. Your dealer has the full TSB and you may be able to point him to a specific TSB to look at.
The second thing is to take your vehicle to a reputable dealer and explain exactly what your vehicle is doing. Obviously, the service tech needs to take it for a test drive. Preferably, you should go along to make sure the tech hears the noise and under what conditions it appears. If they can't hear it, they can't fix it. This is the dreaded "could not replicate problem" we all see printed on the work order when we come back to get our vehicle after a service appointment. Make sure they experience firsthand what the vehicle is doing, as they can't fix what they can't find!
That's not much help I know, but that's where everyone has to start. Unfortunately, there's going to be frustration, maybe a lot of trial and error before they locate and fix the problem, and yes, it's not going to be cheap to fix. That's the reality of vehicle repair work today. Good luck!
Despite all these concerns, everyone I know who has a leaky Jeep still plans to by a new one, including myself in the next couple of months. I rather have a leaky Jeep any time than a Ford pulled over on the side of the road..
There's no "big cat fight" going on in the "Dodge Durango or Jeep Grand Cherokee?" topic, just people airing their opinions on which one they like better. And people DO have strong opinions sometimes, right? That's what it's all about.
The big cat fight is over in the "Jeep Grand Cherokee" topic between bigorange30 and tloke1.
Peace and harmony everyone...
My 1995 jeep GC Laredo 6 cyl has 84000 and has run like just ok ever since we took it off my dad's lease option at 38,000. For me that = 46,000 miles worth of problems. 8000 more than the 38000 my dad got to put on it problem free or covered by warranty.
My 1st civic had 92000 miles with not a single problem. I did the math: The civic cost me $.05/mi for cost of car and service. The Jeep has cost us $.46/mile for total vehicle cost and service. And that is buying it used! Put another way - every 100 miles we drive it costs $30 in repairs and vehicle cost. The Civic cost $5. for every 100 miles.
I like the previous post where no Tranny should go out before 62k miles. Ha! You forgot we are talking about Jeeps! or DCX Products for that matter!
Rear diff. rebuilt at 40K.
Front and rear transfer case bearing seals replaced.
Front rotors and pads not yet covered under recall.
Alternator died at 50 or 60K
New battery, serp. belt
Discovered Jeep service chipped the transfer case tail piece and sealed it up with silicone - now the t-case leaks and I have to refill it with fluid every so often.
39K Evaporator core replaced under extended warranty
84k Evaporator core replaced at my expense yesterday (fixed for $650+)
Just found coolant leak coming from the weep hole of the water pump. $350 tomorrow to get new pump installed.
My friend has a 2001 ZJ that he had to get lawyers involved due to all the problems. Instead of getting DCX to buy it back he got some money back from DCX over the whole deal.
2. Our company just returned a 1999 Caravan off lease. I personally handled taking care of getting a rebuilt tranny for that one at 82000.
3. Our company's brand new T&C with less than 1000 miles is having the electricals shut off while driving around 60 mph. Scary.
DCX has I think the best products, design, feel, concept, style. of all the big three. It is heartbreaking that the poor component, build and service quality has literally taken my breath away so many times.
Early production 99's still had many problems... even though this was a totally new design. Today, the 02's have extremely few complaints and are much smoother and quieter running than the 99's.
So it seems that they have finally started to wake up to this fact and are making some progress in correcting the problems. Unfortunately, how many loyal, or potential customers have they lost in the meantime because of years of doing nothing?
Here's the recall...
MANIFOLD DEBRIS ACCUMULATION
Recall Date: 04/15/2002
NHTSA Campaign ID number: 02V104000
Potential number of units affected: 1,115,322
Manufactured: 06/1998 - 03/2002
Owner notification start date: May, 2002
Defect: Sport utility vehicles equipped with a 4.0L engine only. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.
Consequence: This could result in a vehicle fire.
Solution: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder.
# 1 cold starting with foot on the brake and with AC off I switch to Reverse to back up. For about 10 seconds there is no engagement of the gear then the force gradually builds.
#2 Scary problem. Same scenario as above but only three times in 19,000 miles of use. Put vehicle into reverse and immediately there is a rapid acceleration that requires forceful application of the brakes...it literally jumps backward out of the garage.
Anyone else have this problem or heard of this? Appreciate any help.
Is this a bunch of bull or is this for real? Has anyone encountered this unacceptable explanation?
I have to say that my experience with Jeep has been a disgusting one. I've been dealing with warped rotors, rough idling, and other problems and all I've been doing with this vehicle is driving it back and forth to work.
We pulled the relays and it was not that, and it wasn't the door switches. Any ideas what it could be and/or suggestions that might fix the problem?