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Subaru Crew Problems & Solutions



  • subaru_teamsubaru_team Posts: 1,676
    I'm sorry about the problems that you have had. I did see your case documented on our Customer Service Database. 1 Shortblock is unusual - but 2 is very strange. I looked at the repair and it appears that the dealer was thorough and I don't believe you will have any problems in the future. If you do, please call the 800 number right away. Those files are maintained for years so you won't be left high and dry. Both failures appear to be a fluke and were not directly related.

    Once again, I'm sorry but please be assured that everything is documented and you shouldn't have another similar problem.


  • subaru_teamsubaru_team Posts: 1,676
    what to check (the other "techie" types here can help with that. But, if a dealer looks at it, don't fret. I'm sure they will help even if you are over the warranty. If not, you know the number to call.....

    Happy Thanksgiving!

  • p0926p0926 Posts: 4,423
    Thanks to all for the input. Roy- I know that someone with a voltmeter could easily trace the problem but my knowledge of all things electric is limited with the one thing I do know being to turn the power off to anything before working on it. Also, being red/green colorblind is a definite handicap when working with electrical wiring. In any case, I did inspect the wiring (including the T-connection at the spare tire) and everything seems to be in order and like new condition (My Forester is a 2001 after all).

    Thanks Patti, I probably will have the dealer look at it and let you know if there's a problem. Happy Thanksgiving to you and hope you're doing and feeling better!

    -Frank P.
  • 95gl95gl Posts: 18
    The driver's door on my 02 Forestor has started to sqeak while opening. I had read someplace that you should not use WD-40. Any other suggestions?
  • bluesubiebluesubie Posts: 3,497
    I've used WD40 for door squeaks as well as white lithium grease spray.

  • Patti,

    Just a note to your superiors; in part because of your participation on these boards and the responses you've submitted to those lucky enough to receive your assistance in times of trouble, I chose to purchase an '03 X almost four months ago.
    I was unsure of leaving the Honda brand but felt more confident to do so with your presence and the support of SOA standing behind you.


  • ateixeiraateixeira Posts: 72,587
    Stick with lithium, which doesn't stick and doesn't corrode rubber or plastic.

    Frank: check the spare tire well to make sure the harness is plugged in right. It's at the back of the well. Then follow the wiring through the grommet that leads to the underside. Could just be loose or cooked to a well-done standard if it hit the exhaust.

  • kenskens Posts: 5,869
    Patti's support -- one more thing to be thankful for on Thanksgiving.

  • p0926p0926 Posts: 4,423
    Juice- Thanks but I already checked both of those possibilities.

    -Frank P.
  • bat1161bat1161 Posts: 1,784

    Don had told me, and Diane confirmed this, that Subaru feels the clutch disk is a wear item. In the past when they have tried to get it covered under warranty they have been turned down. Thanks for the heads up though.

    I did tell Diane that she has a good group out there looking out for their customers.

  • hondafriekhondafriek Ottawa CanadaPosts: 2,969
    Spent two bloody hours today in the freezing cold taking out the interior trim panels on the right rear Quarter panel on the Titan.

    Came out of the stores on Monday to find some careless eejit ( I would call them something stronger but foul language is not allowed on this forum)anyway two large dings high up on the right rear quarter panel, one of them the paint is broken.

    There used to be some outfits around here who specialised in fixing stone chips in the paint but I have not seen them in a while, I guess I will try fix the mark in the paint as best I can,it is not a big chip but to me at the minute it looks to be about two foot square.

    Called the paintless dent removal guy to take care of the dents, but because the panel is double skinned I had to remove the interior panels to get him some sort of access, hopefully tomorrow the dents will be gone.

    Needless to say my mood for a couple of days was foul, If I had found out who did it I would have beat the crap out of them.

    Cheers Pat.
  • Pat,

    This story, purportedly true, happened to an aquaintance of mine in Detroit years ago and will make you feel better about the 'door dingers' of the world.

    He was in line at the grocery store and happened to look out where he'd parked his Civic when two huge guys got out of their Ford pickup next to it. The driver paused with the door open to look at the Civic, then said something to his friend as he twice banged to door into the Civic. They walked on into the store.

    The Civic owner walked out and found a nasty door ding in his Civic and briefly considered his options. Noting a tool crate with a couple hammers in the pickup bed, he drove the Civic to a parking lot around the corner and jogged back. He grabbed the hammer in a rage, and took a fast lap around the pickup, bashing every panel several times as he did so. Then he smashed out a couple windows before tossing the hammer onto the driver's seat and running back to his car.

    I do not reccomend this strategy, but it must have felt pretty satisfying, no?

    IdahoDoug (who hates door dingers, and has his own story too)
  • Thanks Patti, that eases my mind. Subaru has been good about fixing the car but it seemed so bizarre to have the radiator and the shortblock go out twice (in the same order each time)...especially since I haven't had any other problems. Thanks for checking into it for me. It's good to know that if it should happen again, Subaru might take into account the car's history.

  • locke2clocke2c Posts: 5,038
    uh... so how about a story where the guy realizes it's just a machine and he forgives them for their carelessness?

  • jfljfl Posts: 1,385
    Hmmm...most of the dings on my subie are from the Jeep in MY garage!

    Like Colin said, it's just a machine. How can I not forgive my daughters?

  • Many years ago I was driving a week old black Lexus in California. An older man in an ancient car pulled in next to me and accidentally nudged the Lexus on his way in, scuffing the corner of my bumper down to the plastic. He was mortified and got out to look though he'd not noticed me in the car.

    I got out for a quick look and told him not to worry about it. I noted the WWII veteran plate on his car and asked him about it. We chatted for 10 minutes or so on a warm California Sunday morning and nothing else mattered. He told of incredible depravity, losing friends and what it was like to be under fire for days at a time. To him it was yesterday.

    I went on to meet friends at the coffee shop and he went off to his errand and we both took something from the incident. I hope some day when I'm 80 and scuff some young executive's fancy new car with my old LandCruiser I get treated the same way.

  • luck11luck11 Posts: 425
    I have not lurked for some time.....current research is on a new rear projection TV so I've been on other boards.

    I'm no mechanic, but my 00 OB was in for a new timing belt adjuster (warranty) and resurfacing of front brakes...some pulsation (again warranty), and my service guys calls me to tell me that my pads are very thin and only about 30% left (pads usually replaced at 10%)!!! I only have 36,000 KMs on it!!! I drive 50/50 highway and city, and don't think I drive my car too hard. Is this normal?

    My service guy tells me I am better off changing now since my new pads will be going onto freshly surfaced rotors, therefore, significantly reducing on-going pulsation in the brakes. And because they've got the disks off for resurfacing, they are not charging me for labour...just the cost of the pads. I was considering trading the car in latter part of next year, as it nears 4 years old, but I don't think 20% brakes will last me that long, so I told him to go ahead. Still, it seems odd that the brakes wear so quickly. Is this common for Subs?
  • kenskens Posts: 5,869
    36K km or about 22k miles sounds a little short. I just replaced my pads on my 98 Forester S at 78K miles.

    However, my vehicle is a 5-speed and lighter so that may make a difference.

    I drive about 80% highway.

  • It's typical with brake pads for them to always want to replace them for you. They're fast and loose with estimating the % (I've NEVER seen a mechanic apply calipers to estimate the thickness of a brake pad and then consult a chart of the original thickness, for instance). As a result, the general public is often disappointed that pads go so fast. I run mine to close to the backing plates because I do them myself and am constantly in touch with them. I suspect you're experiencing normal wear and abnormally early pad changes here.

    As to the pulsation, be advised that thinning the rotors with machining them is a textbook method for making them warp more easily. The correct way to fix this would be to apologize that the original rotors warped so easily and install a set of new thick rotors that are less likely to warp. Also, check for overtorqued lug nuts, which also cause warped rotors and are an epidemic in the fast paced vehicle service world....

  • hondafriekhondafriek Ottawa CanadaPosts: 2,969
    Well the dings are gone and my mood is about normal, Colin I realise what you are saying but when you see people just fling the doors open with no regard for the vehicle beside them it is pretty hard to be forgiving.

    I take extremely good care of my car to the point where I make sure never to ding another car, I know how it feels when you come out and see a bloody great ding on a car that cost me a lot of hard earned dollars, and a lot of time and effort to keep in nice condition.

    It may be just a machine but to me there is never a good excuse for just pure carelessness.

    Cheers Pat.
  • locke2clocke2c Posts: 5,038

    I didn't blame you, I was just trying to head off the idea that harming someone else's property would right the wrong somehow.

    We're better than that... carelessness ought not be repaid by intentional destruction.

  • fibber2fibber2 Mid Hudson Valley, NYPosts: 3,775

    The Subaru OEM trailer wiring interface on my '02 OBW was D.O.A. - it does happen. Mine was actually an odd failure mode. The lights were on all of the time with no control over them. Hopefully your dealer will take good care of you and make it right...

  • fibber2fibber2 Mid Hudson Valley, NYPosts: 3,775
    I actually have to post this story over on the Honda Odyssey board, but I thought I would vent here as you guys will probably be more sympathetic. The Honda crew are a bunch of odd ducks....

    Two weeks ago I told you (actually in MTM & Modifications) that I bought Dunlop Winter Sport snows on wheels for both my Outback and Odyssey from Tire Rack. The OB tires are still in the garage next to the wagon, but I put on the 4 for the Ody as we were taking it on the Thanksgiving trip. Spur of the moment - forcast of snow the night before we left.

    The next 400 miles reminded me of the 'magic fingers' bed massage at a budget motel. I called Tire Rack yesterday from here in Fredricksburg, VA, and they referred me to a local shop for rebalancing and roadtest. Nice shop. Very understanding, prompt, polite - verified that 3 of 4 were way out. We went for another roadtest. What an amazing difference a few ounces of lead can make! Looks like Tire Rack's equipment is way out of cal, and I suspect that I will end up going thru this with the OB's tires. Sounds good, right?

    I knew from my around-the-block roadtest that something wasn't right, so I had thrown my torque wrench and 19mm socket into van. After dropping off the tire shop guy, I headed for a remote spot where I could check the lug nuts myself. The sound of ratcheting impact driver told me I best do it. The spec is 80 lbs for Honda 12mm x 1.5 lugs. Some came off fairly easy - taking about as much effort as it took to put them back on. But most required that I turn to the Gorilla bar and practically jump on it to turn them. When one came free, I really thought I had snapped it off! Over, and unevenly torqued - a perfect recipe for warped rotors.

    But it is not just independent shops. I need to visit my Honda store when I get back to NY. They too use the air gun, although they are not as heavy handed with it. But they apparently cross-threaded one stud at a visit only a few weeks before. Another nice find on the eve of a trip. I got an acorn nut full of thread shavings from one very difficult to remove lug, and had to use my thread file and tap set to recut the stud's threads.

    Is there anybody out there that cares anymore???

  • paisanpaisan Posts: 21,181
    Nah why would they care? 90% of the people will return to the same places even with poor service, so why make the effort?

  • My tire shop still uses air wrenches, but at a much-reduced horsepower setting - then finishing with torque wrenches for the final twist. They're a high-speed, high-volume shop, but still take the time to do it. I do most of the changeovers in the family right in my driveway anyway, but for new tires & other service, it's good to know they do it right.

    Something else to be thankful for!

  • hondafriekhondafriek Ottawa CanadaPosts: 2,969
    Sorry,I misinterperated your intention, I too, do not agree with inflicting damage as retribution that would make us even worse than the person who caused the damage.

    I know that at some point in the rest of my ownership of the Titan I will probably be going through this exercise again, and probably more than once.

    Cheers Pat.
  • zman3zman3 Posts: 857
    One more data point. I live in Lakeville and own a '98 Outback. As you know, it has not been that cold here. I have seen no change at all in my mileage recently, heck even in the whole time I've owned the vehicle. I have not varied more than +/- 2 mpg in 4+ years.

    I agree that there is something not right.

  • Today I received that letter from Subaru about the recall on that tranny pin.

    I set the parking brake always.

    I don't have the time to let the dealer have the vehicle for the whole day to fix this. I gotta get to/from work so I can make the car payments. What a hassle!

    I will ignore this recall and just set the parking brake.
  • nippononlynippononly SF Bay AreaPosts: 12,726
    when they need your car for a day to perform a recall, are they required to give you a loaner? If so, why not just do that?

    2014 Mini Cooper (stick shift of course), 2016 Camry hybrid, 2009 Outback Sport 5-spd (keeping the stick alive)

  • edunnettedunnett Posts: 553
    For the last 5K or so I have noticed my '01 Forester with MT makes a single intermittent audible 'clunk' when I first step on the gas after up-shifting to third or fourth gear on straight roads. It seems related to the acceleration after the shift rather than clutch let up related. The noise seems to come from the rear of the car. I have done some reading and it seems to be consistent with back-lash related to the rear-differential. Does that sound right? Is that covered by warrantee? How big a job could that be to get my dealer to look at and deal with and most of all -prove- (since it's intermittent). - elissa
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