Subaru Crew Problems & Solutions

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  • perezc1perezc1 Member Posts: 11
    Last week I posted my car's symptoms and the local mechanic's diagnosis - replace the idle value control to get the car running smoothly and not stalling at low RPMs and replace the old battery to help cold starts.

    I haven't had the opportunity to get it fixed, though. After driving it to work, it would not start at all at the end of the day. Just the clicking on-and-off of the indicators on the dashboard. The radio/lights still work fine, so I'm guessing it's not the battery. I wonder if we "burnt out" the starter trying to get it going on all those single-digit temperature mornings last week? Starter or something else?

    Here's the fun part: My wife had the car towed to her company's repair shop (the do all the repairs and maintenance on their corporate cars) on Monday. Since it was after hours, the tow-truck operator left the car key with a note in the lock box. Unfortunately, the repair shop went out of business (unexpectedly?) the Friday before. [Ironically, she had an appointment for a van inspection on that Friday, but had to cancel. I wonder if they would have mentioned something like "Well, the van passed. And were closing up shop now, so come and get it..."] Time to find the other key/remote and call the tow truck again.
  • ateixeiraateixeira Member Posts: 72,587
    Sorry to hear about your saga. Let us know how it turns out.

    -juice
  • paisanpaisan Member Posts: 21,181
    On the SVX. Stone whacked it today. $968 for the windshield before install. :) Luckily I have zero deductable on glass coverage. :)

    -mike
  • nygregnygreg Member Posts: 1,936
    at your speeds, a snow flake will crack the windshield. :)

    Sorry to hear.
    Greg
  • nygregnygreg Member Posts: 1,936
    hang in there. Some day you'll laugh at this one....some day.

    Greg
  • kevin111kevin111 Member Posts: 991
    "$968 for the windshield before install. "

    - Wow that is an expensive Windshield!!!!!

    WRX was like < 1/8 of that!

    - Is the price do to the amount made/sold and that it is an older model?
  • hypovhypov Member Posts: 3,068
    Hee hee that SVX windshield could probably protect you against a nuclear fallout.

    Nothing goes through it except light and stone. ;-)

    -Dave
  • fibber2fibber2 Member Posts: 3,786
    Wow, good there hear the car wasn't actually inside when they closed. I once heard of a shop that closed and the car somehow became magically a part of the physical assets of the creditors. I think the owner eventually broke in and 'stole' his car back!

    Steve
  • hondafriekhondafriek Member Posts: 2,984
    Years ago in Ireland that actually happened to my brother. He had an accident in an Austin A40 drop head coupe that he owned at the time.

    (Wish we had it now it is worth a fortune)

     Anyway he and I broke into the place and towed it away.

      Cheers Pat.
  • deadeye5deadeye5 Member Posts: 93
    Bummer...Hope all gets fixed right for you..Curious to know if the body shop replaces the entire panel or ??? Keep us advised ok ..

                             Deadeye
  • paisanpaisan Member Posts: 21,181
    Also it's very curved and HUGE. As Hypov said, nothing goes through it. Radar detectors do not work, EZ Pass, etc. I have to pop the moonroof to use my EZ Pass.

    -mike
  • kevin111kevin111 Member Posts: 991
  • leo2633leo2633 Member Posts: 589
    I had been noticing the occasional odor of antifreeze lately in my 2001 Forester S, and have been experiencing a slow loss of coolant from the overflow canister. Yesterday, while changing my oil, I noticed some seepage around the bottom of the #4 cylinder head gasket. There was a small amount of fresh coolant on the crossmember below this area. So, it appears that my car definitely has a leaking HG. It now has 81K miles.

    Does anyone have any DEFINITIVE information on the sealer/conditioner that Subaru has just developed for leaking head gaskets, including what I've read about Subaru extending the powertrain warranty? Or is that just on a case-by-case basis?

    As much as I love my Forester, I must say that it has been the most troublesome vehicle I have ever owned. In less than 3 full years, I've had the clutch replaced 3 times, due to the "judder" syndrome, had 3 oxygen sensors replaced, had one of the catalytic converter's replaced, had the ECM recall, and had to replace the coil pack. Luckily, most of this was done under warranty, but the warranty ended over 21K ago, and now I may be facing an expensive HG replacement.

    I'm becoming more and more disappointed with this vehicle. Should I expect the leaking HG problem to develop on my wife's 2003 Outback as well? We already had to have the clutch replaced (due to "judder") on that vehicle at about 7K miles.

    Our vehicles have always been meticulously maintained. Oil changes every 3K, tires rotations every 5K, tuneups and coolant every 30K, etc. We're not kids, and we don't abuse our vehicles. Although we really love the way our Subaru's drive, they haven't been nearly as reliable as I expected them to be.

    Believe me, I'm not trying to bash Subaru. I'd probably buy another one in a heartbeat. I'm just frustrated with all the problems we've had.

    Len
  • p0926p0926 Member Posts: 4,423
    Len- What rotten luck. The good news is that yes, there is an official Subaru TSB for the HG sealer/conditioner and you should be covered. Take it to the dealer and mention the TSB. If they play dumb or expect you to pay then immediately call 800-SUBARU3 and hopefully SOA will intervene on your behalf. In any case, keep us posted.

    -Frank P.
  • kenskens Member Posts: 5,869
    I don't know what their rated life is but my experience has been about two years. It's a fair trade off for the increased performance, IMO.

    Ken
  • dnestrdnestr Member Posts: 188
    Len,

    the above-mentioned disrepair isn't bad at all for 3years car. By the way, the oxygen sensors and the catalytic converter could die by reason of bad gas. Probably, you should have chosen another gas station,

    kind regards.
  • 03xngreen03xngreen Member Posts: 36
    Don't mean any disrespect, dnestr, but in my opinion, Len's car borders on "lemon." Cars I've owned in my life haven't had that many problems in 10 to 15 years, let alone 3.
  • mtsnowmtsnow Member Posts: 2
    My check engine light came on in my 2000 OB wagon and I took it to a private mechanic. Said code was for a failing catalytic converter. Said they may be covered under warranty to 100k. Suggested I check with dealer. Anyone know about the warranty for the converter? Had many Honda's and Nissan over 100k and never had issue with converter. Seems some issues in discussions with 2000 Subaru's.
  • dnestrdnestr Member Posts: 188
    I nearly agree with you. But if you remove the same 3 times it means something's wrong. Perhaps, your dealer did defective labor, or they used defective parts, or you used the car wrong (gas, fluids, hard towing or something). That is what I meant.

    Have a nice day.
  • pon1pon1 Member Posts: 196
    My 2000 L has almost exactly the same history (twins? - it's so similar) - and no way is that acceptable. It's just about out of powertrain warranty, and is getting sold as soon as I can decide between FXT and OBT. Totally agree with your "love driving it" comment, but owning this car has been a major frustration, and a surprise given the overall good reliability rep.
  • dnestrdnestr Member Posts: 188
    OB turbo? Did I miss something on this board? If so, can you give me the link?
  • K9LeaderK9Leader Member Posts: 112
    If there is a TSB for the head gasket problem, it has not yet made its way onto AllData.

    Does anyone have a copy or know of a link to it? Or is it so recent that it hasn't appeared anywhere yet?

    --K9Leader
  • bat1161bat1161 Member Posts: 1,784
    Ken-
        Thanks again for the link. I'll give it a shot.

    Question for the crew: Can I use 2 different style of bulbs (a xenon blue bulb and a regular style bulb) while riding around for now, or should I replace them for now with a matching pair?

    Mark
  • kenskens Member Posts: 5,869
    Shouldn't be a problem other than it'll be pretty obvious you have mismatched bulbs! :-)

    Ken
  • ateixeiraateixeira Member Posts: 72,587
    I had to when one of my Hellas burned out. No problem. Of course the other Hella burned out shortly after.

    -juice
  • nygregnygreg Member Posts: 1,936
    traffic will think your winking at them.

    G
  • fibber2fibber2 Member Posts: 3,786
    As you live in MA, you would be covered by the normal Federal Emissions warranty. California (CARB) has some other times/mileage. Rather than run out to my car, I found this on the Web, and it jives with what I remembered:

    "....the Defect Warranty for certain parts (catalytic converter and electronic emissions controls (PCM)) is for up to 8 years/80,000 miles."

    So as you have 81k, you had better get to your dealer ASAP, and present your case in a positive, friendly, (pleading, if necessary) manner. Best of luck.

    Steve
  • leo2633leo2633 Member Posts: 589
    dnestr,

    Nope, not the gas. We have 4 cars in the family, and none of them had any problems using the same gas. And, with all due respect, if you think that the problems I've had aren't bad for 3 years, I suspect you've never had a reliable car before. My 1992 Nissan (now my son's car) had 236K miles when we did an oil change and tire rotation on Sunday. The only thing even remotely resembling a similar problem, with that car was the original clutch wearing out...after 197K miles! It even had the original O-2 sensor until a few months ago. (Oh yeah, it IS on its fourth set of tires at this point.) My 1983 Nissan had nearly 200K when I sold it, and it never had any problems, either. Maybe I just have unrealistic expectations from my car?

    Len
  • ateixeiraateixeira Member Posts: 72,587
    Windshields with the AWP have wiper de-icers, that makes those pricey also. Regular windshields are much cheaper, less than half.

    Len: sorry to hear that. You must have gotten a Friday 5pm build. :-(

    I'm not sure I'd keep that one long term, it just seems prone to fail, unlucky, the bad apple in the batch. Both our Subies have cost us nothing in repairs, so I do think you just weren't as lucky.

    Keep in mind they exist for every brand - my dad's Camry spontaneously combust itself, burned to a crisp in flames.

    Now don't quote me on this - but I don't think all Camrys do that! :o)

    -juice
  • ballisticballistic Member Posts: 1,687
    1992 Nissan (now my son's car) had 236K miles...only thing even remotely resembling a similar problem, with that car was the original clutch wearing out...after 197K miles!

    Your expectations are reasonable. My '78 RX-7, despite having an unconventional engine, covered 200,000 very enthusiastic miles (many wheelspin starts, tach constantly bouncing off the 7K redline, pedal to the floor whenever conditions allowed, etc.) - and the original clutch still worked perfectly when I sold it. Besides tires and routine maintenance, my only repair outlays were one set of brakes, shocks & struts, a muffler, and two or three batteries.
  • ateixeiraateixeira Member Posts: 72,587
    I think that's an anomaly too. Just as we have an occasional lemon, we see the occasional miracle car.

    JD Power's durability study showed that the average 5 year old car had 2.7 problems. I'm sure you can expect half that from a Lexus, but guess what? That's still more than one problem per car on average.

    And that's 5 years. 200-236k miles we're talking, what 12 years at least? I guarantee you the average triples to 10+ problems easily.

    On average, that is. The Law of Large Numbers tells us randomness causes this variation. Murphy's Law says it will be Len's.

    -juice
  • jfljfl Member Posts: 1,398
    that kind of driving and only one set of brakes??? 8~O

    Jim
  • ballisticballistic Member Posts: 1,687
    Even when I drive hard, I'm easier than most on the brakes and clutch. Plus, that represents two sets of brakes - the originals, and the one set of replacements.
  • joknechtjoknecht Member Posts: 8
    Just returned with 2000 Outback from dealer. He found no leak after a pressure test and saw no sign of leak. (My mechanic took a while to find it), said gaskets were fine, in spite of the fact that I had coolant loss and smell. What was more surprising is that he professed to have never heard of any TSB about a sealant, said it was news to him. He did say that there was a notice on the computer, which he "reset"(WXV-79 ECM), which was news to me. Car is coming up on the 60000 mile mark soon and I'm unsure how to proceed. Also, will the external type of leak lead to a catastrophic failure, or can I continue to drive the car? Will call the 800 number tomorrow to see what they say. Any suggestions would be appreciated.
  • fibber2fibber2 Member Posts: 3,786
    First, I would suggest that you ask your mechanic to show you the source of the coolant leak so that you can better explain it to the dealer tech. If it is typical, it is more than likely leaking from the backside of #4 cyl (drivers side firewall), and running down onto the grey painted frame crossmember below.

    From our understanding, the TSB for the sealer is very new news, and might not have gotten to all corners of the nation yet.

    Steve
  • p0926p0926 Member Posts: 4,423
    Hmmm... Hard to see how a pressure test wouldn't uncover a leak bad enough to cause a noticeable coolant loss. Now a mechanic professing ignorance about a TSB, sad to say but that's so common it's almost the norm!

    In answer to your question, no, an external leak won't lead to a catastrophic failure. It's the internal ones you have to worry about. Keep us posted on what SOA says.

    -Frank P.
  • sacosaco Member Posts: 5
    ppek; From what you say it sounds like I got a GM mirror in my Outback. Very unsatisfactory. I would like to know how this could happen.
  • lfdallfdal Member Posts: 679
    saco - FWIW I had the first type of mirror, the one with the compass at the bottom, in my 03 XS. It "melted" in the sun.

    It was replaced with the Gentex mirror. The Gentex performed better in that it darkened quicker and got a lot darker than did the original mirror.

    My dealer's parts guy said that they (Subaru) are using both types of mirrors depending on what's in stock at the moment.

    I was glad to see the mirror in my 04 XT is of the Gentex type. My wife's 03 OBW had to have the first style mirror replaced at 8 months due to extremely long darkening times at night, i.e. by the time it got dark the headlights in the mirror were either way way behind you, or they'd passed you. Unfortunately they were out of Gentex at the time and used the same style (compass on bottom) that came with the car.

    Keep in mind that the day/night mirror is a port installed option, at least on the Foresters, so they all leave the factory with the regular flip-up type mirrors.

    Larry
  • dnestrdnestr Member Posts: 188
    for certain all vehicles must be so robust as your Nissan when they are bordering on at least 100k miles. I was asking specially just curious what might called "reliable vehicle" in the U.S. Sorry, but couldn't resist.
  • ppekppek Member Posts: 58
    Saco, if you have the cutout in the mirror, it's the gentex (which GM happens to regularly use). As Larry said, the Gentex is also a very high-quality mirror. I have had no problems with my Donnelly (either one of them).

    It is true that these are port installed options on most (all?) subarus. However, I think only the Donnelly mirror is installed at the port and the only official subaru part (try ordering the Gentex mirror through a subaru parts place and ask for it's subaru part number).

    If you are okay with the compass being displayed in the mirror, I wouldn't worry about it. I had a GM truck with the compass and temp located there, and it really bugged me because I would always focus on that when glancing at the mirror.

    Kevin111, e-mail me if you're still interested and I can give you price and details.

    Take care, Paul
    paul_pek@hermanmiller.com
  • joknechtjoknecht Member Posts: 8
    Well here we go. A call to SOA today yielded a case number and little else. Although very sympathetic, the service rep did not know anything about the coolant conditioner and a call to the dealer with the the supposed TSB number also yielded nothing. Is this a hoax or for real about the conditioner and when will the dealers be aware of it? I live in NYC and nobody seems to know what I'm talking about. With almost 58000 miles on the car I don't want to get past the warranty and then be told nothing can be done. And, of course, one day after being in the dealer, on my way to work the coolant odor was evident.
    Alon
  • ateixeiraateixeira Member Posts: 72,587
    The letters about the coolant additive haven't even been sent out yet, we're just way ahead of the curve here. It'll take a long time to get supplies to 600+ dealers, think about it.

    Do open a case with 800-SUBARU3 and document everything you've found so far. You're covered for 8/100, so don't worry too much about it.

    -juice
  • lfdallfdal Member Posts: 679
    Well, what else is new....

    juice - was it 8/100 for all head gaskets, or 8/100 on the ones that have been repaired within the first 60K ?

    TIA

    Larry
  • ateixeiraateixeira Member Posts: 72,587
    It'll be 8/100 for all owners as long as you agree to use the coolant mix they will soon recommend.

    I'm curious to see if they change the coolant for free, add it, or what.

    The law gets kinda funny here. The Magnussen-Moss warranty act says that if a manufacturer forces you to use an OE replacement part/supply, vs. an equivalent, then they have to provide it to you for free.

    In other words, Subaru specifies the coolant "conditioner", so I think they'll add it free of charge. If they do charge, they'll have to provide a specification for the aftermarket to be able to compete.

    We'll see. This process is only in the beginning stages.

    Call me an optimist, but I see a free coolant flush for next winter.

    -juice
  • dcabdcab Member Posts: 101
    Our '03 Forester XS emits a high-pitched sound for 20-30 minutes after it is shut off. It seems to be coming from under the hood on the passenger side. I don't think is happens 100% of the time, but fairly frequently. I've tried locking and unlocking the car with the keyless fob, but this has no effect.

    I can't figure what the source of the noise is. It doesn't seem to effect the car's performance or starting ability, but something doesn't seem right.

    Any ideas?
  • ateixeiraateixeira Member Posts: 72,587
    No other symptoms, like a check-engine light?

    I know the fuel vapor recovery system is air tight, so a leak could sound something like that. But you should also get the warning light.

    Any fuel or coolant smells?

    Try a few things. Next time you hear the sound, open the door, pop the hood, open the hatch, see if anything you change has an effect on the sound.

    -juice
  • dcabdcab Member Posts: 101
    No smells, no lights, car runs great. Just that faint high pitched sound coming from under the hood. I thought that is might be related to the security system, but activating and deactiving the system had no effect. The sound seems to last for 20-30 minutes. It's not very loud, usually we don't notice it unless we pull the car into the garage and close the garage door.
  • ateixeiraateixeira Member Posts: 72,587
    OK, let's see. The Phase I engines would make a high pitched hum if you removed the intake silencer. That leads to believe you could just have some loose plumbing in the intake.

    Still, that would effect it when it's on, not after you shut down.

    Hmm...

    -juice
  • ateixeiraateixeira Member Posts: 72,587
    Does it "whirr"? That's the fuel pump. Try this, turn the key to the On position, you'll hear a 2 second whirr as the fuel pump primes up fuel pressure to about 60psi.

    See if that makes the same noise.

    20-30 minutes, though, wow. It's normal to hear popping and cracking as metals contract at different rates.

    -juice
  • maverick1017maverick1017 Member Posts: 212
    last week the temp gauge in my 98 Forester started going north, never actually got into the red but came pretty close. The funny thing is it would go up and then come down, stay down for a few minutes and go back up again. I changed the coolant, checked the hoses to make sure coolant was flowing (thermo is working) water pump doesn't show any sign of leakage or producing any noises to indicate malfunction. The coolant change seemed to take care of the problem for a while, then yesterday on my way home (2 minutes from home)the temp gauge started its dance again. any ideas as to what can be wrong? I had the timing belt changed with in the last 500-1K miles.

    Thanks
    Mike
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